{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "claude-vs-dust", "canonicalUrl": "https://onaihq.com/compare/agents/claude-vs-dust/", "markdownUrl": "https://onaihq.com/compare/agents/claude-vs-dust/index.md", "dataUrl": "https://onaihq.com/compare/agents/claude-vs-dust/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "claude", "name": "Claude Team / Enterprise", "website": "https://claude.com/enterprise", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/claude/", "lifecycle": { "status": "sunset", "note": "Standalone Claude Design at claude.ai/design is scheduled to close on December 14, 2026; design creation continues inside Claude Artifacts.", "scope": "Only standalone Claude Design at claude.ai/design. This is not a sunset of Claude Team or Enterprise chat, Cowork or in-Claude Design.", "continuation": "Claude Artifacts Design inside Claude; the admin guide describes existing Design projects appearing there.", "announcementDate": null, "serviceEndDate": "2026-12-14", "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-artifacts-admin" ] }, "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-design-standalone", "name": "Standalone Claude Design at claude.ai/design, scoped lifecycle only", "type": "web-app" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ], "sourcedClaimCount": 50, "statedByVendorCount": 0, "crossCheckedClaimCount": 50, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "dust", "name": "Dust", "website": "https://dust.tt", "repository": "https://github.com/dust-tt/dust", "pageUrl": "https://onaihq.com/compare/agents/products/dust/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" }, { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ], "sourcedClaimCount": 48, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-21" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 48, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "claude": 50, "dust": 48 }, "sourcedOnlyCriteriaByProduct": { "claude": 0, "dust": 0 }, "sourcedCriteriaByProduct": { "claude": 50, "dust": 48 }, "crossCheckedCriterionRows": 50, "sourcedOnlyCriterionRows": 0, "sourcedCriterionRows": 50, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team and Enterprise offer Anthropic model families with seat-specific Fable billing and visible safety fallback; organization controls can restrict the picker.", "availability": "unknown", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Hosted commercial Chat documentation checked 2026-10-26", "plan": "Team Standard/Premium; current usage-based Enterprise; legacy seat-based Enterprise only where explicitly identified", "addOns": [ "Usage credits for Fable on Team Standard and legacy Enterprise Standard; consumption billed separately on current Enterprise" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "The commercial plan table includes Anthropic Fable, Opus, Sonnet and Haiku families; this is a single-provider hosted chat catalogue.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "partial", "answer": "Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-model-control-20261026" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "evidenceIds": [ "claude:claude:transparent-fallback-20261026", "claude:claude:fable-plan-20261026" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified.", "evidenceIds": [ "claude:cl-upload-r2-20261026" ] } ], "limitations": [ "current_models: The current selector/context guides list Haiku 5.5, Sonnet 5.5, Opus 5.5 and Fable 5.1, plus older choices. Pricing includes the Opus/Sonnet/Haiku families on Team and Enterprise. Fable 5/5.1 use paid credits on Team Standard and legacy Enterprise Standard, a capped included share on Premium, and API-rate consumption on current Enterprise. Admin restrictions can remove access; no authenticated tenant picker was observed.", "user_choice: Users select a chat model and effort from the menu; changes apply to the next response. Enterprise model controls may restrict choices. Office and Cowork defaults are scoped separately.", "auto_routing: Fable 5/5.1 safety fallback is enabled by default and may rerun a flagged request on an Opus model in the same chat. A visible notice and responding-model label disclose the switch, and users can disable it. General task-complexity routing is not established.", "multimodal_input: The chat attachment guide documents images/PDF/documents; exact per-model modality and paid-seat compatibility remains unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-menu-r2-20261026", "claude:cl-context-plans-r2-20261026", "claude:cl-upload-r2-20261026", "claude:cl-pricing-20261026", "claude:claude:fable-plan-20261026", "claude:cl-model-control-20261026", "claude:claude:transparent-fallback-20261026" ] }, { "productId": "dust", "claimId": "dust:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust offers per-message model choice and ordered auto-model lists, with access-tier and region controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit plan (Free/Pro/Max); Enterprise model access inherits the published catalogue; model-tier and EU eligibility separately constrained", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "Docs list OpenAI, Anthropic, Google, Mistral and Fireworks-served models; exact enabled models depend on workspace and tier.", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "The model-selection document lists GPT6.1 Sol, Claude Opus5.5/Sonnet5.5, Gemini3.8 Flash and Mistral models. Gemini4 Argon is excluded from this current-EU availability finding: its release note conflicts with the EU table, and the documented authoritative picker flag was not observed. No complete current tenant catalogue is claimed.", "evidenceIds": [ "dust:dust:models", "dust:dust:changelog", "dust:dust:eu-models", "dust:dust:pricing" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "The composer chooses a model for the next message; Agent Builder sets a persistent agent default.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "supported", "answer": "Basic/Standard/Premium use ordered candidate lists and availability fallback, not prompt-dependent task routing. A replacement indicator names the fallback during a detected outage.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Conversation files support images, documents and audio transcripts; the exact input capability for every current model is not fully tabulated.", "evidenceIds": [ "dust:dust:files" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "The catalogue finding is restricted to named documentation entries; conflicting Gemini4 Argon EU eligibility is an explicit gap." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:models", "dust:dust:eu-models", "dust:dust:changelog", "dust:dust:pricing", "dust:dust:files" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Release notes and scoped retirement notices exist; comparative lag and pinning remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Claude publishes dated model and product release notes.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "partial", "answer": "Haiku 4.5 consumer removal has October 15-to-29 notice, explicitly excluding Team/Enterprise. A general commercial-model notice period was not established.", "evidenceIds": [ "claude:cl-haiku-notice" ] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unverified after checking release notes and Haiku notice; three provider/product release-date pairs and persistent enterprise model pinning not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: release_lag_days, version_pinning.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-haiku-notice" ] }, { "productId": "dust", "claimId": "dust:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The public changelog and exact agent model selection are documented; release-lag and removal notice remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "The public changelog contains dated model releases including Gemini 4 Argon on October 14, 2026.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? The dated changelog and model-selection docs were checked; last-three-release/provider lag measurements and a fixed advance deprecation-notice period were not established.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "An agent can select a specific model and keeps it until changed, subject to continued provider/workspace availability. No indefinite old-version entitlement is established.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog", "dust:dust:models" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office add-ins advertise customer cloud credentials; that does not establish BYO inference in regular Claude chat.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Paid Office add-ins; regular Team/Enterprise chat only as an explicit gap", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?", "support": "unknown", "answer": "Can the customer use its own provider API keys? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?", "support": "partial", "answer": "Claude for Microsoft 365 advertises Foundry, Bedrock and Gemini Enterprise Agent Platform credentials. Regular Claude chat BYO cloud-account support remains unverified.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?", "support": "unknown", "answer": "Can an admin add any OpenAI-compatible endpoint? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_pricing", "question": "Does BYO change the licence price?", "support": "unknown", "answer": "Does BYO change the licence price? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?", "support": "unknown", "answer": "Which features stop working with BYO? Unverified after checking Office cloud-credential FAQ, regular chat model settings and commercial pricing; arbitrary API keys/endpoints, BYO price changes and feature parity not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: own_api_keys, custom_endpoint, byo_pricing, byo_restrictions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "dust", "claimId": "dust:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "dust", "claimId": "dust:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "claude", "claimId": "claude:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has model/effort ceilings and ordinary defaults; always-start enforcement is a separate beta with project exceptions.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Enterprise organization/custom-role model access and defaults; Always start with the default model and effort level is beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "Enterprise organization model/effort ceilings constrain custom roles; Haiku cannot be disabled. Per-source data-binding rules remain unverified.", "evidenceIds": [ "claude:cl-model-control-r2" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking Claude Team/Enterprise pricing, identity, connector, privacy and release documentation retrieved 2026-10-21; no paid organization or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "partial", "answer": "Enterprise can choose an ordinary organization/role default. The Always start switch is beta, still permits in-chat switching, and does not override remembered choices in existing chat projects. New projects and new project Cowork tasks use the default; unavailable product models fall back to Anthropic's recommendation.", "evidenceIds": [ "claude:cl-default-r2" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Current usage-based Enterprise has no included token allowance or seat usage cap; Team/legacy plans differ.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Disabling an enabled Enterprise model can require fallback or explicit switching; default selection is not permission to access a disabled model. Spend-limit enforcement remains separate.", "evidenceIds": [ "claude:cl-model-control-r2" ] } ], "limitations": [ "Beta applies specifically to forced starting model/effort; ordinary model ceilings and defaults are documented separately. Team entitlement is not inferred.", "Existing chat-project selection is an explicit exception. No two-group/model restriction fixture; Chrome/Security and client-version coverage limits still apply." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-model-control-r2", "claude:cl-default-r2", "claude:cl-enterprise" ] }, { "productId": "dust", "claimId": "dust:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins cap models by workspace, group and member, with explicit published-agent exceptions and credit limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Model access ceilings apply to the workspace, groups or individuals and cover reasoning efforts as well as auto selections.", "evidenceIds": [ "dust:dust:tiers" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "EU-only mode restricts all active agents and pickers to EU-hosted models. Spaces bound knowledge and agent access; arbitrary per-data-class model rules were not established.", "evidenceIds": [ "dust:dust:eu-models", "dust:dust:spaces" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Builders configure an agent default, which may be exact or Basic/Standard/Premium. Composer changes do not edit it for others.", "evidenceIds": [ "dust:dust:models" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "supported", "answer": "Free seats have 500 lifetime credits, Pro 8,000/month and Max 40,000/month, plus applicable shared-pool rules and member spend limits.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Members block when applicable sources/caps are exhausted. A message begun under a cap can finish above it; new messages then block. A separate root-task checkpoint can pause at 600 AWU.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:credits" ] } ], "limitations": [ "No two-user enforcement test. Published agents can run above member tiers if the separate admin setting permits it." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:tiers", "dust:dust:eu-models", "dust:dust:spaces", "dust:dust:models", "dust:dust:credits", "dust:dust:credit-management" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat attachments, project knowledge files and code/file tools have separate published limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team/Enterprise Chat attachments and project Files; enabled Chat code/file path only where explicitly named", "addOns": [ "Code execution/file creation must be enabled for XLSX and the computing/file-tool route" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Chat attachments support PDF/DOCX/CSV/TXT/HTML/ODT/RTF/EPUB/JSON and XLSX with code execution; JPEG/PNG/GIF/WebP images. This is not an Office/Cowork format matrix.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Chat Add files/photo attachments:500 MB/file,20/chat, PDF 1000-page maximum. Project Files:30 MB/file. The separate code/file-creation guide specifies30 MB per upload/download in its computing/file-tool path, with a separate larger-PDF processing caveat. A500 MB attachment is not promised to work in that30 MB tool path.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "For Chat PDF processing, up to 100 pages receive visual/text analysis;101–1000 pages text only. Scanned-contract OCR accuracy was not tested.", "evidenceIds": [ "claude:cl-upload-r2" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Chat XLSX uploads require code/file creation; its file-tool guide has a30 MB upload/download limit. Formula/table preservation was not fixture-tested.", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Paid projects switch to search-based RAG near context limits and show an indicator; this does not establish every chat-file reading path.", "evidenceIds": [ "claude:cl-rag" ] } ], "limitations": [ "Limits are assigned to the named UI/repository/tool path rather than treated as conflicting universal maxima. Exact large-attachment transfer into the computing environment remains untested.", "Office/Cowork paths are excluded. No long PDF, scan, formula workbook or PowerPoint fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-upload-r2", "claude:cl-code-files-r2", "claude:cl-rag" ] }, { "productId": "dust", "claimId": "dust:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Conversation files and code/OCR handling are documented; conflicting effective upload caps are explicitly unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "Conversation uploads accept documents/PDF, text/code, Excel/CSV/TSV, images and supported audio. Direct video uploads are explicitly excluded by the limits FAQ.", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "unknown", "answer": "Effective image/audio/tabular maximums and file counts are unknown: Conversation Files lists5/25/50MB while File size limits lists20/100/350MB. Both mention50MB general data files, but neither resolves the actual current per-plan upload route. No logged-in upload test was performed.", "evidenceIds": [] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Computer documents OCR for English, French and mixed scans with page-level caveats. Drive connector itself ignores image-only files; upload to a conversation is the documented route.", "evidenceIds": [ "dust:dust:computer", "dust:dust:drive" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Computer can read, calculate and edit uploaded Excel with code. Formula/style preservation must be checked; no fixture fidelity result is available.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Conversation uploads are not indexed in workspace sources. Computer can inspect full files, while knowledge search retrieves relevant context; complete chunk visibility was not verified.", "evidenceIds": [ "dust:dust:files", "dust:dust:computer", "dust:dust:search" ] } ], "limitations": [ "No common PDF/scan/Excel/PowerPoint fixture run.", "Do not use either disputed cap set as the effective Business upload limit." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:files", "dust:dust:file-limits", "dust:dust:computer", "dust:dust:drive", "dust:dust:search" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects persist curated knowledge and instructions and support organizational sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain a knowledge base and instructions for related chats.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Team/Enterprise share projects with organization members; Enterprise groups can receive shared resources.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Project files have a 30 MB limit; paid RAG expands effective knowledge capacity, with no fixed total capacity verified.", "evidenceIds": [ "claude:cl-upload", "claude:cl-rag" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "partial", "answer": "Project instructions and knowledge provide persistent task context; binding tools/model into a separately versioned assistant was not fully verified.", "evidenceIds": [ "claude:cl-projects" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-upload", "claude:cl-rag" ] }, { "productId": "dust", "claimId": "dust:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Spaces persist shared knowledge and bind it to agent tools.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Open and restricted Spaces retain connected sources, folders and other data across conversations.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "supported", "answer": "Open Spaces are workspace-wide; restricted Spaces have explicit members or provisioned groups.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "partial", "answer": "Business supports five Spaces and Enterprise 100. Complete per-Space storage/document quotas were not established.", "evidenceIds": [ "dust:dust:spaces" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "An agent tool can use selected Space data; Space membership governs agent visibility and use.", "evidenceIds": [ "dust:dust:spaces" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:spaces" ] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "First-party Microsoft/Google connectors and custom MCP provide distinct enterprise-data routes.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "Anthropic-hosted Graph connector covers SharePoint, OneDrive, Outlook and Teams; Claude owner enablement and Entra consent are separate.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Gmail, Calendar and Drive are documented with owner enablement and user authorization; live Docs/Sheets/Slides are separate connectors.", "evidenceIds": [ "claude:cl-google-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "evidenceIds": [ "claude:claude:atlassian-enterprise-20261026", "claude:cl-mcp-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-release-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified.", "evidenceIds": [ "claude:cl-mcp-20261026" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Microsoft connector is Anthropic-hosted; custom MCP may be built/hosted by the customer or a third party.", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-mcp-20261026" ] } ], "limitations": [ "atlassian: Claude Enterprise documents Atlassian Rovo MCP for Jira, Confluence and Teamwork Graph, including organization-managed authorization through Okta. This does not establish a native indexed Confluence connector, universal Team entitlement or observed ACL fidelity.", "other_systems: Enterprise docs list GitHub and Slack; Salesforce is a separately approved paid-plan beta in release notes. Box/ServiceNow details remain unverified.", "on_prem_sources: Remote MCP must be reachable from Anthropic cloud; Desktop-local MCP is separate and unavailable in cloud chat/Cowork. Named file-share/database connectors were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365-20261026", "claude:cl-google-20261026", "claude:cl-enterprise-20261026", "claude:cl-release-20261026", "claude:cl-mcp-20261026", "claude:claude:atlassian-enterprise-20261026" ] }, { "productId": "dust", "claimId": "dust:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed content connectors coexist with MCP tools and beta imports; Microsoft content indexing is account-scoped.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business: up to3 connections and5 remote MCP servers; Enterprise: unlimited connection/MCP packaging; beta imports identified separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "partial", "answer": "The Microsoft connection syncs selected SharePoint drives/documents within the connecting account permissions. Teams-associated SharePoint content is described; this does not establish Outlook mail or all Teams messages as indexed sources.", "evidenceIds": [ "dust:dust:microsoft" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Drive documents, Sheets, Slides and text PDFs can sync. Gmail is separately available as an MCP tool in the credits/tool catalog, not established as the same managed content index.", "evidenceIds": [ "dust:dust:drive", "dust:dust:credits" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Confluence indexes selected global spaces, excluding restricted pages. Jira has a beta custom import and MCP tool route; do not count the beta import as a general managed connector.", "evidenceIds": [ "dust:dust:confluence", "dust:dust:jira", "dust:dust:credits" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Documented routes include managed Slack/Notion/GitHub and Salesforce/Zendesk/Snowflake sources/tools. BigQuery specifically uses a dedicated-service-account table-query connection: Dust keeps metadata, not a synchronized table-content index; queries stay within the chosen BigQuery dataset location and Space admins select tables. General Business/Enterprise connection limits apply; a BigQuery-specific commercial add-on is not separately specified.", "evidenceIds": [ "dust:dust:sources", "dust:dust:credits", "dust:dust:r2-bigquery", "dust:dust:pricing" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Admins can connect a customer-hosted MCP server at a reachable secured URL. This is tool access, not evidence of a native SMB/file-share connector or on-premises Dust deployment.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "supported", "answer": "Dust manages built-in connections; external MCP servers can be vendor/community/customer hosted and authenticated separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:tools" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Managed sources, metadata/table-query connections, MCP tools and beta imports are separate routes; no all-systems managed-index promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:credits", "dust:dust:confluence", "dust:dust:jira", "dust:dust:sources", "dust:dust:r2-bigquery", "dust:dust:pricing", "dust:dust:tools", "dust:dust:permissions" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Documented live-source permissions do not replace the required two-user test.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Microsoft and Google connectors use the connected user account permissions.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Microsoft Graph delegated calls check source access; the connector is a proxy without a copied file-content cache.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking connector security and user docs; no restricted-document or revocation-latency fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners control connectors/tools; Microsoft Sites.Selected and a SharePoint site allowlist are explicitly unavailable in this connector.", "evidenceIds": [ "claude:cl-m365-user" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "partial", "answer": "The Microsoft security guide says delegated access respects M365 DLP; exact Purview label exclusion behavior was not tested.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "No observed permission assurance or revocation SLA is established. Shared conversation output can reveal retrieved content to recipients." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google", "claude:cl-m365-user" ] }, { "productId": "dust", "claimId": "dust:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge access is documented through connection-account scope and Dust Spaces; per-user source-ACL mirroring is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Drive and Microsoft content available to Dust follows the connecting account and admin-selected data. Users then access agent knowledge through Space membership. Individual source ACL inheritance for each querying user was not established.", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "supported", "answer": "Managed content is synchronized under the connection identity and gated through open/restricted Spaces; personal tool credentials are a separate per-user route.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:credentials" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "supported", "answer": "Admins choose connector folders/documents/sites and control restricted Space membership.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:microsoft" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? No two-user restricted-document or revocation fixture was run. Checked connector/Space docs did not establish per-query source ACL mirrors, a source-permission revocation SLA, or Microsoft Purview-label enforcement.", "evidenceIds": [] } ], "limitations": [ "Connector access through one account is not counted as demonstrated per-user source permission preservation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:drive", "dust:dust:microsoft", "dust:dust:permissions", "dust:dust:credentials", "dust:dust:spaces" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft content is fetched on demand; Google project references have a separate sync path.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "Microsoft uses on-demand Graph access without caching file content. Google Docs attached to private projects sync from Drive.", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking Microsoft proxy and Google Workspace docs; full sync interval, deletion propagation and copied-index storage map not measured.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: sync_interval, deletion_propagation, index_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-m365", "claude:cl-google" ] }, { "productId": "dust", "claimId": "dust:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Managed connectors copy and synchronize content, with source-specific refresh and deletion timing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connections synchronize content into Dust; conversation uploads remain scoped to the chat. MCP tools can access live services separately.", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "supported", "answer": "Microsoft describes five-minute sync cycles; Drive says a few minutes; Confluence describes event updates plus an approximate hourly check.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Microsoft changes/deletions appear on a subsequent sync and large batches can take longer. Drive deletions occur during its sync. No measured end-to-end bound was tested.", "evidenceIds": [ "dust:dust:microsoft", "dust:dust:drive" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Dust markets EU or US hosting; exact per-index country, cloud provider and backup location were not established.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:permissions", "dust:dust:files", "dust:dust:tools", "dust:dust:microsoft", "dust:dust:drive", "dust:dust:confluence", "dust:dust:security" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Google-source citations are documented; grounding accuracy remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Google connector answers cite original email/calendar/document sources when available.", "evidenceIds": [ "claude:cl-google" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Google connector citation docs; no multilingual shared corpus, cross-document, citation-accuracy or unanswerable-question test.", "evidenceIds": [] } ], "limitations": [ "No observed accuracy or cross-language retrieval ranking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-google" ] }, { "productId": "dust", "claimId": "dust:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Knowledge and research tools cite sources; observed retrieval quality remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Deep-dive documents citations to documents, web pages and data queries.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? No multilingual shared corpus or question set was run. Citation accuracy, cross-language retrieval success, no-answer behavior and correct-answer counts remain unmeasured; model multilingual ability is not a retrieval-quality test.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "claude", "claimId": "claude:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Improved memory and legacy memory have different Team/Enterprise administration and Cowork behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise improved Settings>Memory experience; legacy Settings>Capabilities memory is separately qualified; project instructions are independent", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Projects have persistent instructions for context and style.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Improved memory: owners enable availability and members opt in; cloud Cowork shares Chat memory, local Cowork does not. Legacy memory is chat-only and unavailable in Cowork.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Improved memory users inspect/delete topics, pause/reset and choose sensitive-topic opt-in. Incognito remains subject to organization export/retention. Legacy settings and summary-memory behavior differ.", "evidenceIds": [ "claude:cl-memory-r2" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "partial", "answer": "Improved memory: Owners/Primary Owners control availability; disabling it deletes existing entries. Legacy Team explicitly lacks org-level memory controls. Improved memory is unavailable under the named HIPAA/public-sector/custom-retention agreements.", "evidenceIds": [ "claude:cl-memory-r2" ] } ], "limitations": [ "Identify experience by Settings>Memory versus legacy Memory under Settings>Capabilities; neither control set is applied universally.", "No organization memory fixture. Current page retains a legacy section for a small number of Team/Enterprise organizations." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-memory-r2" ] }, { "productId": "dust", "claimId": "dust:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agent-specific private memory persists across chats and can be viewed or deleted.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Agent instructions persist in the agent configuration and saved memory can contain user preferences; a separate personal global-instructions setting was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "The Memory tool retains user-specific information across conversations per agent.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "partial", "answer": "Users can view and delete agent memories, which persist until deletion. Direct editing or a global personal off switch was not established.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? The Agent Memory and governance guides were checked; an admin-wide switch to disable all memory was not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:memory" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects, skills, plugins and artifacts provide reusable task context; full assistant governance remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Projects pair instructions/knowledge; skills and plugins provide reusable task behavior, while custom agent model/tool binding was not fully audited.", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Enterprise groups/custom roles control plugin access and shared resources; a complete assistant-creator matrix was not verified.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Team/Enterprise projects share with organization members; Enterprise groups can receive projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Organization resources and plugins can be shared; a complete internal assistant directory was not inspected.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Skills capture reusable instructions/processes across Office apps; plain prompt-template catalogue behavior was not verified.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "No HR-policy assistant was built or shared with a test group." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-academy", "claude:cl-groups", "claude:cl-office" ] }, { "productId": "dust", "claimId": "dust:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Custom agents have instructions, models, knowledge and tools with group-governed creation and sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder configures instructions, models, knowledge and tools.", "evidenceIds": [ "dust:dust:builder" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Create/publish agent and skill permissions can be Everyone, Groups or Admin only.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "supported", "answer": "Agents and their knowledge access are controlled by sharing and Space memberships; group governance regulates publishing.", "evidenceIds": [ "dust:dust:builder", "dust:dust:spaces", "dust:dust:governance" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "Published/shared agents and default agents are discoverable in the workspace; exact catalog configuration was not observed.", "evidenceIds": [ "dust:dust:builder", "dust:dust:models" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "Reusable agents and skills package instructions, knowledge and tools. A separate legacy prompt-library feature is not assumed.", "evidenceIds": [ "dust:dust:governance", "dust:dust:builder" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:spaces", "dust:dust:models" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude supports remote and local MCP with different execution and identity boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Code execution, web search, Research and connector tools are listed for commercial plans.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom remote MCP can expose action tools; OpenAPI-specific action configuration was not separately verified.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Remote MCP works through Anthropic cloud. Desktop-local MCP is a separate local-network mechanism; Cowork/cloud chat cannot use that local configuration.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Remote connectors can use per-user OAuth or fixed shared request-header credentials; the latter exposes that credential's access to users.", "evidenceIds": [ "claude:cl-mcp" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Owners enable connectors and tools; Microsoft Teams sends require Ask, while other tools have configurable permission behavior.", "evidenceIds": [ "claude:cl-m365", "claude:cl-mcp" ] } ], "limitations": [ "No external-tool call or fixture permission test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-mcp", "claude:cl-m365" ] }, { "productId": "dust", "claimId": "dust:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust supports built-in tools, customer MCP servers and personal or shared credentials.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Documented tools include knowledge search, table queries, web search, Computer, images, speech and agent orchestration.", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "supported", "answer": "Admins can connect customer-written MCP tools over secured publicly reachable URLs.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Admins add remote MCP servers with automatic/static OAuth or bearer-token authentication and can restrict tools to skills.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Shared credentials act as one service account; personal credentials use each user OAuth after initial admin setup.", "evidenceIds": [ "dust:dust:credentials" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Computer network domains can require user approval; dated connector releases describe approval for writes. A universal confirmation rule for every tool and unattended trigger was not established.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog" ] } ], "limitations": [ "No external-tool call or access-boundary fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:computer", "dust:dust:tools", "dust:dust:credentials", "dust:dust:changelog" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and Research are offered; detailed search-provider geography and group policy remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Commercial plans include web search.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "supported", "answer": "An Owner or Primary Owner enables web search for the Team/Enterprise workspace under Organization settings > Capabilities. Members then enable it in chat; the new unified experience can invoke search without a per-chat toggle.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Commercial plans list Research; no shared-corpus report was run.", "evidenceIds": [ "claude:cl-pricing-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "The web-search guide documents direct citations and links to the sources used in searched answers. Citation correctness was not fixture-tested.", "evidenceIds": [ "claude:claude:web-search-controls-20261026" ] } ], "limitations": [ "search_provider: Which search provider handles queries, and where? Unverified after checking commercial plan comparison, connector and release docs; current search provider, query location, web-specific citation behavior and full admin toggle matrix not established. Search on 2026-10-26: https://claude.com/pricing, https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork, https://support.claude.com/en/articles/10684626-enable-and-use-web-search. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing-20261026", "claude:claude:web-search-controls-20261026" ] }, { "productId": "dust", "claimId": "dust:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can search the web and run multi-step Deep-dive research.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Web Search & Browse runs Google queries and reads result pages.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Web tools are selected in agent configuration; default Deep-dive can be disabled by admins. A universal per-group web-off rule was not established.", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "The guide calls the search a Google query. The intermediary provider and countries handling queries/crawling were not established.", "evidenceIds": [ "dust:dust:web" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Deep-dive plans, spawns parallel specialists and produces a research report. It searches Company Data and cannot use Table Query.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Deep-dive promises citations to web and company sources.", "evidenceIds": [ "dust:dust:deep" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:web", "dust:dust:deep" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents scheduled multi-step tasks; external-event triggers remain unverified.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise Cowork; cloud execution in beta", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Cowork turns outcome instructions into multi-step tasks and reusable scheduled work; a separate no-code graph builder was not verified.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "partial", "answer": "Scheduled Cowork tasks run in the cloud with no device online, subject to commercial beta and admin access.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "unknown", "answer": "Can external events start a workflow? Unverified after checking Cowork task/schedule and connector docs; no external-event trigger contract or event fixture.", "evidenceIds": [] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Cowork is aimed at knowledge work with no terminal required.", "evidenceIds": [ "claude:cl-cowork" ] } ], "limitations": [ "Unverified parts: event_triggers.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork" ] }, { "productId": "dust", "claimId": "dust:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents support schedules and webhook automation with admin-created event sources.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "partial", "answer": "Agents orchestrate tools and sub-agents; external n8n and trigger workflows are documented. A separate visual multi-step chain canvas was not established.", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Agents can run on recurring schedules.", "evidenceIds": [ "dust:dust:schedules" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Built-in webhook sources include GitHub, Jira, Linear, Zendesk and Fathom; signed custom webhooks are supported.", "evidenceIds": [ "dust:dust:webhooks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Admins connect event sources; builders/members attach filtered triggers in Agent Builder and can use natural-language trigger creation through Dust Default.", "evidenceIds": [ "dust:dust:webhooks", "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:triggers", "dust:dust:changelog", "dust:dust:schedules", "dust:dust:webhooks" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Cowork documents multi-step execution; broad action and stop-control behavior remains untested.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "claude-cowork", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Cowork; cloud beta where stated", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Paid Cowork plans and executes multi-step tasks with code, files and browser access where permitted.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "evidenceIds": [ "claude:cl-cowork-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "evidenceIds": [ "claude:cl-m365-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action.", "evidenceIds": [ "claude:claude:cowork-stop-20261026", "claude:cl-cowork-20261026" ] } ], "limitations": [ "visible_steps: The documented task flow includes planning and subtasks; complete tool-step visibility was not independently observed.", "side_effect_confirmation: Microsoft connector has required confirmations for specified email/calendar/Teams actions; this does not establish mandatory confirmation for every Cowork side effect.", "stop_control: The paid-plan Cowork safety guide documents user stopping/monitoring of tasks. It does not guarantee that stopping reverses a completed write or cancels every submitted external action." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-cowork-20261026", "claude:cl-m365-20261026", "claude:claude:cowork-stop-20261026" ] }, { "productId": "dust", "claimId": "dust:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Multi-step agent work and visible Deep-dive progress are documented; safety controls depend on tool and trigger.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Deep-dive plans, delegates and synthesizes, and Computer can execute deterministic file/code work.", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "supported", "answer": "Deep-dive documentation shows reasoning and sub-agent progress in real time.", "evidenceIds": [ "dust:dust:deep" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Computer domains may require user approval and selected connector write actions ask for approval. Pods agents can also act without a human, so universal write confirmation is not claimed.", "evidenceIds": [ "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "partial", "answer": "The 600-AWU root-task checkpoint offers Stop or Continue. A complete general stop/rollback behavior was not tested.", "evidenceIds": [ "dust:dust:credits" ] } ], "limitations": [ "No shared gather/documents/email fixture or side-effect audit was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:deep", "dust:dust:computer", "dust:dust:changelog", "dust:dust:pods", "dust:dust:credits" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "claude", "claimId": "claude:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public model API and separate compliance/analytics interfaces exist; workspace feature parity is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "Claude Platform has a public separately priced model API; this does not establish API access to the same Claude Team/Enterprise assistant conversations.", "evidenceIds": [ "claude:cl-api-prices" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "Enterprise Compliance API covers eligible deployments; automatic parity of model, budget and audit policy with separately purchased API usage was not established.", "evidenceIds": [ "claude:cl-compliance" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Claude Platform pricing and commercial Compliance API docs; workspace knowledge ingestion and product MCP-server exposure not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-api-prices", "claude:cl-compliance" ] }, { "productId": "dust", "claimId": "dust:AGT-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Dust offers conversation/knowledge APIs, enforceable API-key caps and OAuth MCP access.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business conversation API; Enterprise adds Data Source API per pricing; MCP subject to workspace enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "Documented APIs retrieve/create conversations and messages with scoped API keys.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "supported", "answer": "The data-source API upserts documents into scoped data sources.", "evidenceIds": [ "dust:dust:upsert" ] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "supported", "answer": "Per-key caps reject further API usage at the limit. Model overrides obey workspace/tier rules; programmatic usage uses the workspace pool and does not count toward beta pooled group budgets.", "evidenceIds": [ "dust:dust:api-keys", "dust:dust:models", "dust:dust:credit-management" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "supported", "answer": "Global and EU MCP URLs expose authorized Dust knowledge, conversations, agents, files and Pods via OAuth; admins can disable access and control redirects.", "evidenceIds": [ "dust:dust:mcp-server" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:api-keys", "dust:dust:upsert", "dust:dust:models", "dust:dust:credit-management", "dust:dust:mcp-server" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, native clients and Chrome access are documented, with distinct admin and beta eligibility.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Commercial Claude is available on the web.", "evidenceIds": [ "claude:cl-enterprise" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "Cowork supports macOS and Windows desktop clients on paid plans.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "iOS/Android clients support commercial accounts; SSO mobile login was not tested.", "evidenceIds": [ "claude:cl-cowork", "claude:cl-m365-user" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "partial", "answer": "Claude in Chrome is available with plan/Enterprise admin eligibility.", "evidenceIds": [ "claude:cl-cowork" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Team and Enterprise plan comparisons list enterprise desktop deployment; exact MDM packages/policies were not reviewed.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Exports require web/Desktop; cloud Cowork rollout and admin enablement differ from local desktop execution.", "evidenceIds": [ "claude:cl-export-user", "claude:cl-cowork" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-cowork", "claude:cl-m365-user", "claude:cl-pricing", "claude:cl-export-user" ] }, { "productId": "dust", "claimId": "dust:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, browser extension and Teams access are documented; native desktop/mobile availability remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "extension" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "extension", "name": "Dust browser extension", "type": "browser-extension" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Dust provides the hosted web workspace, including the EU region.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "unknown", "answer": "iOS and Android apps with SSO? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "The extension guide covers Chrome, Firefox and Chromium browsers.", "evidenceIds": [ "dust:dust:browser" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "unknown", "answer": "Which features are missing on mobile? The documentation index, extension page, pricing and integration guides were checked. Native Windows/macOS apps, iOS/Android SSO apps, managed MDM configuration and a mobile parity matrix were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:browser" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft add-ins and a separate Google Workspace beta have different approval and data paths.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-office", "claude-connectors", "claude-google-addon" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Office; Outlook beta; Google Workspace native beta", "addOns": [ "Microsoft/Google subscriptions and administrator deployment approval where required" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-google-addon", "name": "Claude native Google Workspace sidebar beta", "type": "suite-addin" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Claude advertises native Excel/PowerPoint/Word add-ins as generally available on paid plans.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "supported", "answer": "Outlook add-in is beta and opens drafts in the native composer for user sending.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams read/write is through the separate Microsoft connector; a native Teams app was not established.", "evidenceIds": [ "claude:cl-m365" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "supported", "answer": "Native Google Docs/Sheets/Slides sidebar is beta for Team/Enterprise, installed via Google Marketplace. It edits the open file under the user identity with ask-before-edits by default; connectors are a separate feature.", "evidenceIds": [ "claude:cl-google-addon" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "Paid Claude or supported cloud credentials are advertised for Office; Google add-in needs a paid supported plan and Marketplace approval. Microsoft source connector needs work-account/Entra consent.", "evidenceIds": [ "claude:cl-office", "claude:cl-google-addon", "claude:cl-m365-user" ] } ], "limitations": [ "No deployment or native-edit fixture. Google extension retains its own local per-file history and does not inherit custom organization retention." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-m365", "claude:cl-google-addon", "claude:cl-m365-user" ] }, { "productId": "dust", "claimId": "dust:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "An official Teams integration runs agents in Teams; document connectors do not imply Office add-ins.", "availability": "generally-available", "delivery": "official-integration", "scope": { "surfaceIds": [ "teams" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "teams", "name": "Dust in Microsoft Teams", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "unknown", "answer": "Does it work inside Word, Excel and PowerPoint? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "unknown", "answer": "Does it work inside Outlook? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Dust in Teams has an official integration guide and admin setup.", "evidenceIds": [ "dust:dust:teams" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "unknown", "answer": "Does it work inside Docs, Sheets or Gmail? Teams and Microsoft connector guides were checked. Embedded assistance inside Word/Excel/PowerPoint, Outlook, Docs/Sheets/Gmail was not established; MCP tool access is recorded separately.", "evidenceIds": [] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "The Teams guide requires integration/admin authorization in a Dust workspace. Extra Microsoft/Dust licence charges were not established.", "evidenceIds": [ "dust:dust:teams" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:teams" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Office rewriting/review is documented; translation fidelity and glossary controls remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Office and project-instruction docs; layout-preserving DE-to-FR/IT translation, dedicated engine, glossary and Swiss-language controls not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Word add-in advertises tracked revisions, comments and company styles; no proofreading/translation fixture was run.", "evidenceIds": [ "claude:cl-office" ] } ], "limitations": [ "Unverified parts: document_translation, translation_engine, glossaries, formality_and_variants.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office" ] }, { "productId": "dust", "claimId": "dust:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents can perform language work, but document-translation fidelity and controlled terminology are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Builder, file-processing and language documentation were checked. Whole-document translation with layout retention, a dedicated engine, company glossaries, formality/de-CH controls and DE-to-FR/IT fixture outcomes were not established.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Configurable agent instructions and Computer document editing support writing workflows; a separate dedicated proofreading product was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:computer" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Claude explicitly excludes native photo/illustration generation; HTML/SVG visuals and uploaded-image analysis are separate capabilities.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Public help checked 2026-10-26", "plan": "Team/Enterprise native Claude web and desktop; third-party image tools excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "unsupported", "answer": "The official image FAQ explicitly says Claude does not generate photos or illustrations like dedicated image-generation tools. Its beta HTML/SVG diagrams/charts are not a native raster image-generation model.", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "unknown", "answer": "Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "image_editing: Can users edit uploaded images? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "admin_control: Can admins restrict image generation? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer.", "usage_terms: What usage rights apply to output? Unverified after checking Claude pricing, artifacts and code/file-creation docs; design/artifact creation does not establish a native raster image model, uploaded-image editing, per-image controls or image-specific licence terms. Search on 2026-10-26: https://support.claude.com/en/articles/9002504-can-claude-produce-images, https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:image-generation-boundary-20261026" ] }, { "productId": "dust", "claimId": "dust:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image tools use reference images and parallel generation; exact model and output-right terms need further evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Image Generation is a configurable agent capability with SynthID-marked output. The exact current model identifier is not named in the checked guide.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "partial", "answer": "Uploaded and prior generated images can be used as references, with up to 14 references. Precise inpainting/masking controls were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "partial", "answer": "Builders enable image tools in an agent, while group governance controls who creates/publishes agents. A separate organization/group image-off switch was not established.", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "unknown", "answer": "What usage rights apply to output? The image guide and legal entry points were checked. Current model identifier, per-image tariff and contractual output usage rights were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:images", "dust:dust:governance" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voice and Office dictation are listed; meeting and dialect details need evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Claude for Microsoft 365 advertises dictation in its sidebar.", "evidenceIds": [ "claude:cl-office" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Team/Enterprise feature comparison lists Voice mode; exact client/language/audio-processing scope was not fully verified.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "unknown", "answer": "Are meetings transcribed and summarised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking commercial Voice listing, Office and connector docs; standalone read-aloud, live meeting transcription and Swiss German accuracy not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: read_aloud, meeting_summaries, swiss_german_speech.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-office", "claude:cl-pricing" ] }, { "productId": "dust", "claimId": "dust:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Speech generation and meeting-transcript integrations are documented; live voice and Swiss German recognition remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "unknown", "answer": "Can users dictate prompts? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "Speech Generator converts written text to MP3 audio with selectable voices/languages; a one-click read-aloud mode for all responses was not established.", "evidenceIds": [ "dust:dust:speech" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "supported", "answer": "Connected Granola/Fathom/Gong/Praiz transcripts can feed summaries; private Gong transcripts are excluded. This is not a native meeting recorder claim.", "evidenceIds": [ "dust:dust:meetings" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Speech, upload and meeting guides were checked. Prompt dictation, live two-way voice, Swiss German accuracy and audio-processing countries were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:speech", "dust:dust:meetings" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enabled Chat code/file tools provide sandboxed analysis and Office/PDF output; Team egress defaults are not established by this finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise Chat code execution, file creation and artifact editing where enabled; excludes native Office and Cowork execution defaults", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enabled Chat code/file creation runs code in a sandboxed container and can create Python analysis scripts. This does not establish a particular Team egress default.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "The Chat computing path can create PNG data visualizations; native Office add-in charts are outside this narrowed scope.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Enabled Chat file creation produces downloadable XLSX/PPTX/DOCX/PDF, subject to the file-tool guide's30 MB upload/download path.", "evidenceIds": [ "claude:cl-code-files-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Docs/Design/Slides artifact templates support editing; template availability differs by type and plan.", "evidenceIds": [ "claude:cl-artifacts-admin" ] } ], "limitations": [ "Narrowed to verified file creation/execution. The guide's conflicting Team default is retained as a named configuration gap, not a claim about an enabled tenant.", "No formula/PPT/PDF output fixture. Separate enabled MCP routes are not controlled by the code-sandbox egress setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-code-files-r2", "claude:cl-artifacts-admin" ] }, { "productId": "dust", "claimId": "dust:WORK-06", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Computer executes analysis and creates real Office files; Frames provide editable interactive output.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Computer executes code to inspect and transform Excel/CSV, compute every-row results and return edited workbooks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Computer documents chart generation from spreadsheet data and inclusion in reports/decks.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "Computer creates/edits Word, Excel and PowerPoint files and returns downloadable artifacts, with fidelity caveats.", "evidenceIds": [ "dust:dust:computer" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Frames are persistent interactive content that can be revised through agents and shared.", "evidenceIds": [ "dust:dust:frames" ] } ], "limitations": [ "No Excel/PowerPoint fixture or artifact fidelity test. File Generation is deprecated in favor of Computer as of October 14, 2026." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:computer", "dust:dust:frames" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial projects and artifacts support shared work; recipient source boundaries need tests.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "partial", "answer": "Shared project members can see project content and chat within it; a full chat-link audience matrix was not verified.", "evidenceIds": [ "claude:cl-projects" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Team/Enterprise have shared projects; Enterprise groups receive shared projects/skills/plugins.", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "unknown", "answer": "Can several people chat together with the AI? Unverified after checking project sharing, group controls and connector security; synchronous group AI chat and cross-group sharing fixture not verified.", "evidenceIds": [] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Microsoft connector guide says shared-chat recipients see the response incorporating tool data; original source authorization does not prove recipient-safe output sharing.", "evidenceIds": [ "claude:cl-m365" ] } ], "limitations": [ "Unverified parts: group_chat.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-projects", "claude:cl-groups", "claude:cl-m365" ] }, { "productId": "dust", "claimId": "dust:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Pods provide shared team conversations, files and tasks; source-sharing effects still need testing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Pod conversations are visible to all members, who can contribute.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Open/Restricted Pods group conversations, files and tasks; restricted access is invite-only.", "evidenceIds": [ "dust:dust:pods" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "supported", "answer": "Teammates and agents participate in the same Pod thread and can be mentioned.", "evidenceIds": [ "dust:dust:pod-chats" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "All Pod members read conversation contents. Spaces restrict source/agent use and personal tools act under their user; recipient-safe redaction of previously generated text was not established.", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:permissions", "dust:dust:credentials" ] } ], "limitations": [ "No cross-group sharing fixture. Do not infer source-ACL propagation from Pod membership." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pod-chats", "dust:dust:pods", "dust:dust:permissions", "dust:dust:credentials" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "claude", "claimId": "claude:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web and desktop interface languages include German, French and Italian; UI quality, complete admin localization and WCAG conformance remain unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team and Enterprise using the documented web/desktop language setting", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "The public display-language guide lists German, French and Italian, alongside English, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and two Spanish variants, for web and desktop.", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dach_language_quality: Are German, French and Italian UIs complete and natural? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unverified after checking Claude support/pricing/client documentation and language-setting searches; no plan-specific German/French/Italian UI inventory, linguistic inspection, localized admin inspection or WCAG conformance report retrieved. Search on 2026-10-26: https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude, https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language, https://support.claude.com/en/articles/9002504-can-claude-produce-images. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:claude:display-languages-20261026" ] }, { "productId": "dust", "claimId": "dust:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German and French UI releases are documented alongside English, with remaining English areas.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "October 21, 2026 release adds German; October 16 adds French alongside English US/UK, across product, Frames, extension, Sidekick and Slack/Teams.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "partial", "answer": "Release notes explicitly leave agent/skill names and instructions in English. German/French naturalness and completeness were not observed; Italian UI was not established.", "evidenceIds": [ "dust:dust:changelog" ] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? The dated locale announcements were checked; Italian UI and a WCAG conformance statement/report were not established.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "partial", "answer": "Admins can set a workspace default language. A complete German admin-screen walkthrough was not observed.", "evidenceIds": [ "dust:dust:changelog" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:changelog" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial SSO and domain controls are documented; exact client MFA/Conditional Access coverage remains open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "partial", "answer": "The SSO/provisioning guides document SAML IdPs including Entra, Okta, Google and others; full OIDC/direct-LDAP matrix was not established.", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "SSO is available on Team and Enterprise.", "evidenceIds": [ "claude:cl-sso" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "unknown", "answer": "Can MFA be enforced? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unverified after checking SSO/provisioning and Microsoft connector security docs; direct MFA policy enforcement and client Conditional Access compatibility not tested.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "SSO requires domain verification; Enterprise account claiming and Team migration differ.", "evidenceIds": [ "claude:cl-sso", "claude:cl-pricing" ] } ], "limitations": [ "Connector token/device policy caveats must not be generalized to Claude SSO itself. No trial login was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-sso", "claude:cl-provision", "claude:cl-pricing" ] }, { "productId": "dust", "claimId": "dust:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SAML SSO can be enforced; Business offers it from five seats on demand.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "SAML SSO is documented, with Okta, Entra ID and JumpCloud named on pricing. Enterprise marketing also names OIDC; a full provider/protocol matrix was not verified.", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business pricing lists SSO for 5+ seats on demand; Enterprise includes it.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Enforced SAML routes sign-in through the IdP. Specific MFA enforcement behavior was not tested or established in the checked setup guide.", "evidenceIds": [ "dust:dust:sso" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Can the company claim its email domain? SSO and plan guides were checked; conditional-access compatibility and verified-domain capture/migration semantics were not established.", "evidenceIds": [] } ], "limitations": [ "No self-serve SSO login test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:sso", "dust:dust:pricing", "dust:dust:enterprise" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team JIT and Enterprise SCIM have different synchronization and removal behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM is available on Enterprise and explicitly unavailable on Team.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "partial", "answer": "Enterprise SCIM can synchronize groups; JIT group mappings change role/seat at login and do not synchronize custom-role groups.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "supported", "answer": "Team/Enterprise JIT can provision at first SSO login; unassigned JIT users can retain their seat until manual removal.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "Enterprise SCIM automatically removes users when IdP access is revoked; underlying chat/project ownership and retention were not fixture-tested.", "evidenceIds": [ "claude:cl-provision" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins/owners manage standard/premium or current Enterprise access seats; group mappings can assign role/tier on supported plans.", "evidenceIds": [ "claude:cl-provision" ] } ], "limitations": [ "No leaver fixture or asset transfer test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision" ] }, { "productId": "dust", "claimId": "dust:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise SCIM and group roles are documented, with specific annual-seat reclaim behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise for SCIM; seat-management differences stated", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "SCIM 2.0 creates, updates and deactivates users from an IdP as an Enterprise feature.", "evidenceIds": [ "dust:dust:provision" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Provisioned IdP groups govern Space access and can map to Admin/Manager roles.", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "Are users created at first login? Provisioning and seat docs were checked. First-login JIT creation and complete leaver-data transfer were not established.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "partial", "answer": "SCIM deactivates users; removal/reassignment affects seats but exact chat/agent/knowledge ownership transfer was not tested.", "evidenceIds": [ "dust:dust:provision", "dust:dust:seats" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Admins assign seat types independent of roles. Unassigned members cannot interact with agents; annual seats return to stock, and already-granted credits can persist to period end.", "evidenceIds": [ "dust:dust:seats" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:provision", "dust:dust:spaces", "dust:dust:seats" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise custom roles/groups add granular controls beyond Team owner/admin roles.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Team has Owner/Admin/User; Enterprise also has custom roles and Primary Owner responsibilities.", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise groups can be manual or SCIM-synchronized and receive roles/resources.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise roles control model/effort and plugin access; owners manage connectors, artifacts and egress. A full feature-by-group matrix was not tested.", "evidenceIds": [ "claude:cl-model-control", "claude:cl-groups", "claude:cl-artifacts-admin" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Parent/linked organization identity and compliance are documented, but full subsidiary data-isolation behavior was not verified.", "evidenceIds": [ "claude:cl-compliance" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-provision", "claude:cl-compliance", "claude:cl-groups", "claude:cl-model-control", "claude:cl-artifacts-admin" ] }, { "productId": "dust", "claimId": "dust:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust separates Admin, Manager, Member and group-manager permissions and supports restricted knowledge spaces.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Admins control all governance; Managers delegate member/group/usage administration; group managers administer selected groups.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Permissions go to manual or provisioned groups using Everyone, Groups or Admin-only modes. Multiple grants combine additively.", "evidenceIds": [ "dust:dust:governance" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Group controls cover agent/skill creation and publishing, automation charging, billing/security and model ceilings. An exhaustive per-feature toggle matrix for uploads/web/images was not established.", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Restricted Spaces and Pods separate audiences inside a workspace; separate legal/subsidiary tenant boundaries within one contract were not established.", "evidenceIds": [ "dust:dust:spaces", "dust:dust:pods" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:governance", "dust:dust:tiers", "dust:dust:spaces", "dust:dust:pods" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial analytics expose adoption and spend with plan-specific roles and CSV exports.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Team owners and Enterprise owners/admins have usage analytics; Enterprise admins cannot see Spend.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Product, group, member, model, skill and connector read/write activity are documented; availability varies by billing mode.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "CSV spend reports include user/model token and estimated-spend fields, updated daily, with up to 90-day selectable history.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "unknown", "answer": "Can per-person reporting be limited or pseudonymised? Unverified after checking analytics and role docs; organization-wide pseudonymization/works-council reporting settings not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: privacy_modes.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics" ] }, { "productId": "dust", "claimId": "dust:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Consumption analytics has detailed attribution and exports without message content.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "partial", "answer": "Pricing lists usage/adoption reporting; the Analytics guide focuses on credit consumption and attribution rather than a complete active-user adoption scorecard.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "supported", "answer": "Analytics filters/ranks agents, members, groups, models, tools, sources, API keys, skills and Pods. Group attribution may count a member in several groups.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Raw CSV consumption export and API analytics export are documented, with workspace enablement and key-scope restrictions.", "evidenceIds": [ "dust:dust:analytics" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Analytics exports omit message content, but contain member/message/conversation identifiers. Pseudonymous or works-council privacy modes were not established.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:analytics" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has user/group limits, with pooled group budgets in beta.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Enterprise analytics show model/member spend; legacy seat-based reports cover overage only.", "evidenceIds": [ "claude:cl-analytics" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Enterprise supports organization/user limits and group per-user limits; shared monthly group budgets are beta.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-groups" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Docs expose blocked-by-limit behavior and individual/group resolution order; exact overshoot/timing was not tested.", "evidenceIds": [ "claude:cl-groups" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Per-user/model CSVs can inform allocation; a native cost-centre chargeback export was not established.", "evidenceIds": [ "claude:cl-analytics" ] } ], "limitations": [ "No small-budget enforced-stop fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-analytics", "claude:cl-enterprise", "claude:cl-groups" ] }, { "productId": "dust", "claimId": "dust:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Credit plans offer consumption visibility, member limits and plan-specific pooled budgets, with programmatic exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Analytics and Credits show consumed credits by member, group, model, tool and agent. Credits are not assumed to be invoice currency.", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Members have shared-pool spend limits; beta group budgets require Enterprise Pooled. Programmatic monthly and API-key caps are separate.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "Pool limits/group budgets block further requests; an in-progress message can finish above its starting cap. API calls reject at per-key caps. Optional automatic seat upgrades may increase billed subscriptions.", "evidenceIds": [ "dust:dust:credit-management", "dust:dust:api-keys" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "partial", "answer": "Consumption CSV includes groups and identifiers, but group attribution can duplicate usage and is not a guaranteed invoice-ready cost-center chargeback.", "evidenceIds": [ "dust:dust:analytics" ] } ], "limitations": [ "Group budgets are beta and exclude programmatic usage. No budget fixture test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:analytics", "dust:dust:credit-management", "dust:dust:api-keys" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise audit metadata and content/compliance exports are distinct.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise audit events cover member, SSO, configuration, file and conversation metadata; exported fields include actor/device/IP.", "evidenceIds": [ "claude:cl-audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "supported", "answer": "Audit export excludes chat titles/content; organization data exports or Compliance API provide eligible content.", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise Compliance API and partner integrations provide event/chat/file access for security tools.", "evidenceIds": [ "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Partner integrations include preservation/eDiscovery workflows; a native legal-hold setting was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "UI audit export aggregates the past 180 days; its download link lasts 24 hours. API retention/integrity guarantees were not fully inspected.", "evidenceIds": [ "claude:cl-audit" ] } ], "limitations": [ "CMEK disables the UI Export logs route; audit events remain accessible through Compliance API. No export or integrity fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-audit", "claude:cl-compliance", "claude:cl-compliance-partners" ] }, { "productId": "dust", "claimId": "dust:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has documented event logs and SIEM delivery; content logging and legal hold remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "api" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "api", "name": "Dust APIs and MCP server", "type": "api" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise Audit Logs record significant admin/security, user, API-key, system and tool events with timestamps, targets and actor metadata.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "unknown", "answer": "Can prompts and answers be retained for compliance, and is it configurable? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "CSV export and continuous destinations include Datadog, Splunk, S3, GCS and custom HTTPS.", "evidenceIds": [ "dust:dust:audit" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Audit, analytics and public legal entry points were checked. Prompt/response compliance capture, eDiscovery/legal hold and detailed log-integrity implementation/retention contract were not established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Enterprise marketing states 365-day audit retention; no underlying report/contract or configurable retention details were retrieved.", "evidenceIds": [ "dust:dust:enterprise" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:audit", "dust:dust:enterprise" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Eligible Enterprise organizations can use Compliance API partner monitoring; native inline PII handling remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-connectors" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Enterprise with Primary-Owner-enabled Compliance API and separately configured partner integration; no Team entitlement", "addOns": [ "Enterprise plan", "Compliance API activation by Primary Owner", "Applicable partner subscription and configuration" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Enterprise Compliance API partners offer monitoring/security/DLP integrations after Primary Owner activation. Claude Platform is a separate scope, and these integrations do not prove native inline pre-model redaction.", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance API integration, connector and security docs; no Swiss AHV/IBAN test, native PII action/custom patterns or filter geography verified.", "evidenceIds": [] } ], "limitations": [ "The positive integration statement is Enterprise-only. Team integration support remains unverified.", "No Swiss AHV/IBAN fixture, custom-pattern behavior, pre-model blocking/redaction or filter geography verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-compliance-partners-r2" ] }, { "productId": "dust", "claimId": "dust:ADM-07", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "claude", "claimId": "claude:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has feature/model and plugin safeguards; broader policy enforcement remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unverified after checking commercial terms, Enterprise controls and security scanning releases; organization-wide enforced instructions and mandatory AUP acknowledgment not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Enterprise release notes announce skill/plugin security scanning beta; it does not establish a configurable prompt/topic content-filter system.", "evidenceIds": [ "claude:cl-release" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Security/compliance integrations can analyze events; a complete native policy-violation dashboard was not verified.", "evidenceIds": [ "claude:cl-compliance-partners" ] } ], "limitations": [ "Unverified parts: org_instructions, usage_notice.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-release", "claude:cl-compliance-partners" ] }, { "productId": "dust", "claimId": "dust:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Agents have persistent instructions and workspace governance; broad enforced content-policy administration is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Admins/builders configure agent instructions; an enforced single organization-wide instruction applied to every agent/message was not established.", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Image Generation documents NSFW/celebrity safety filtering. Custom organization-wide topic/content rules were not established.", "evidenceIds": [ "dust:dust:images" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Agent, governance and security pages were checked. Mandatory usage-policy acknowledgement and administrator policy-violation reporting were not established.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:builder", "dust:dust:governance", "dust:dust:images" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial privacy documentation describes US storage and global inference; US-only Enterprise inference is a separate option.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "The commercial server-location article specifies US storage for Enterprise/API; exact Team and per-feature chat/file/index mapping was not established.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "Default commercial inference may run in the US, Europe, Asia or Australia; usage-based Enterprise can select US-only inference.", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Internal support/safety processing can take place in countries with Anthropic affiliates; the full personnel/country/access map is not enumerated here.", "evidenceIds": [ "claude:cl-servers" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unverified after checking commercial location and US-only inference guides; no EU/Swiss-only hosting guarantee or backup/log/telemetry country matrix retrieved.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "US-only inference is limited to usage-based Enterprise, excludes Team and legacy seat-based Enterprise, and has model-specific 1.1x pricing. It does not control storage or third-party services.", "evidenceIds": [ "claude:cl-us-only" ] } ], "limitations": [ "Do not substitute cloud-provider model availability for residency of the hosted Claude workspace. Design and Google add-in retention have separate rules." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-servers", "claude:cl-us-only" ] }, { "productId": "dust", "claimId": "dust:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU workspace and EU model controls are distinct from general hosting and global subprocessing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Pricing/security advertise EU or US workspace hosting. Exact cloud provider, storage country and index location were not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "supported", "answer": "EU credit-priced workspaces using Dust-hosted models can enable EU-hosted models only after all active agents comply. BYOK is outside this setting; not every model is eligible.", "evidenceIds": [ "dust:dust:eu-models" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Where are backups, logs and telemetry? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "The controller privacy policy permits non-EEA access/processing including the US; it does not establish customer-content support access by staff country.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Hosting, EU-model and privacy pages were checked. Backup/log/telemetry countries, customer-content support-access geography and Swiss hosting were not established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "supported", "answer": "Business and Enterprise list EU/US residency; EU-only model restrictions additionally require EU region and credit pricing with Dust model hosting.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:eu-models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:eu-models", "dust:dust:privacy" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise are vendor-hosted workspaces; whole-platform private deployment is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "supported", "answer": "Team/Enterprise provide Anthropic-operated commercial SaaS; the DPA specifies logical separation of customer data.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking commercial plans, DPA, remote MCP and Office cloud-credential documentation; dedicated instance, whole-platform customer cloud/on-premises, air-gap and feature/seat thresholds not verified.", "evidenceIds": [] } ], "limitations": [ "Local Cowork tasks, Desktop MCP and Office cloud credentials do not establish deployment of the whole hosted workspace." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-dpa" ] }, { "productId": "dust", "claimId": "dust:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted Business and Enterprise single-tenant offers are public; supported customer-operated whole-platform modes are unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web", "enterprise-single" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": null, "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" }, { "id": "enterprise-single", "name": "Dust Enterprise single-tenant deployment", "type": "managed-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business is a self-serve hosted workspace; exact shared-infrastructure isolation architecture is not documented in the checked pages.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Enterprise pricing advertises single-tenant deployment. Numerical seat/spend minimum, supported countries and operating terms were not established.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Pricing, security and the public repository were checked. Customer-cloud, whole-platform on-premise/air-gapped support and their thresholds were not established; MIT source alone does not promise a supported product deployment.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "Business/Enterprise packaging differs in connectors, MCP, Spaces, APIs and governance. No customer-operated hosting feature-parity contract was established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Hosted commercial Chat/Cowork retention is separate from API/Code/provider ZDR arrangements and limited Fable exceptions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Direct hosted Claude Team/Enterprise Chat and Cowork under Commercial Terms; API/ClaudeCode/third-party-provider ZDR routes discussed only as separate exceptions", "addOns": [ "Standard hosted commercial retention; no assumed special ZDR agreement" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Commercial Terms section B prohibits training on Customer Content; the privacy guide describes explicit feedback/bug submissions as an exception to default no-training.", "evidenceIds": [ "claude:cl-terms", "claude:cl-training" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Direct hosted Claude uses Anthropic models under its commercial no-training terms. Separate API, Office BYO cloud or third-party integrations require their own contracts and are outside this hosted inference finding.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Hosted saved commercial chats persist until deletion; normal backend deletion is within 30 days with safety/legal exceptions. Covered Models have an additional default minimum 30-day safety-retention rule; ordinary saved-chat history is not thereby limited to30 days.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-covered-r2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "The route guide says hosted Enterprise Chat/Cowork already operate with standard retention. Separately, Console/API, Enterprise Code and provider ZDR configurations follow their own rules. The default Covered Model rule has a limited temporary Fable exception for eligible notified/agreement-based internal business applications; no general hosted Chat/Cowork ZDR entitlement is established.", "evidenceIds": [ "claude:cl-covered-r2", "claude:cl-covered-routes-r2" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Commercial confidentiality/DPA measures permit authorized, least-privileged personnel processing. The detailed approved-reviewer path concerns the described Covered Model retained-monitoring configurations; it is not a complete hosted-chat human-access map. No no-human-access guarantee is made.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-routes-r2" ] } ], "limitations": [ "Reconciliation: the Covered Model minimum is a default rule; its temporary agreement-based exception is conditional. The current route guide expressly excludes notified exception customers from the general ZDR-transition instructions.", "No-training, saved history, safety-monitoring copies and specialized ZDR agreements are distinct. No sales contact or agreement signing." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-training", "claude:cl-retention-r2", "claude:cl-covered-r2", "claude:cl-covered-routes-r2", "claude:cl-dpa" ] }, { "productId": "dust", "claimId": "dust:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust publishes no-training and provider-retention claims; the customer DPA was not retrieved.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "The security page claims customer data is never used for model training. This remains vendor-claimed because no customer DPA/contract clause was retrieved.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The privacy policy names OpenAI, Anthropic, Mistral, Google and Fireworks as prohibited from training on customer/personal content; BYOK arrangements need separate confirmation.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "The policy states providers do not log Customer Content for human review or save it to disk. Exception/abuse-retention periods were not established from customer contracts.", "evidenceIds": [ "dust:dust:training-policy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Security and privacy pages assert provider zero retention, but applicable plan/model exceptions were not contract-verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "The published policy says listed providers do not log Customer Content for human review. This is a vendor assertion, not an independently reviewed model-provider contract.", "evidenceIds": [ "dust:dust:training-policy" ] } ], "limitations": [ "Controller privacy-policy scope is distinct from processor DPA coverage." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:training-policy" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current Enterprise retention guidance schedules deletion on save and removes content through a daily process, with project precedence and feature exclusions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Team/Enterprise saved commercial Chat; Enterprise owner-configured Chat/project retention. Cowork is included only for documented project-activity effects, not blanket cloud-Code retention", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Saved commercial chats persist until deletion; Enterprise chats/projects default to indefinite retention without configured periods. Incognito normally deletes within 30 days. Other file/index/log schedules are not fully mapped.", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "supported", "answer": "Enterprise Owners/Primary Owners set a minimum 30-day Chat/project period. Project retention overrides contained chats, including indefinite projects. Shortening a period schedules over-age data on save; a daily process can take several days. Design/Tag/Managed Agents and other cloud-Code features are excluded.", "evidenceIds": [ "claude:cl-retention-admin-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "User-deleted chats leave visible history immediately and normally delete from backend within 30 days, subject to legal/safety exceptions. This is different from the daily custom-retention job.", "evidenceIds": [ "claude:cl-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA H requires return on request within 30 days and deletion within 30 days after expiry/termination, except legal requirements, disputes or combating harmful use. Confirmation/copy completeness were not tested.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Reconciliation: current English text is authoritative for this snapshot; the earlier cached immediate-deletion wording is superseded and is not a current factual claim. Scheduling on save does not mean instant physical deletion.", "No retention/deletion fixture. Google Workspace add-in and the named excluded cloud features have separate retention behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-retention-r2", "claude:cl-retention-admin-r2", "claude:cl-dpa" ] }, { "productId": "dust", "claimId": "dust:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Some user deletion and memory retention behavior is documented; tenant-wide retention schedules remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "partial", "answer": "Agent memories persist until manually deleted. This does not define default retention for all conversations, files, indexes or logs.", "evidenceIds": [ "dust:dust:memory" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise pricing offers custom data retention; periods, deletion mechanics and exceptions were not retrieved.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users can delete conversations and agent memories. Backup erasure timing and all attached-file deletion behavior were not established.", "evidenceIds": [ "dust:dust:delete-chat", "dust:dust:memory" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "unknown", "answer": "What is deleted at contract end, and when? Conversation/memory docs, Enterprise pricing and unreadable legal entry points were checked. Contract-end erasure timing and complete storage/index/log retention defaults remain unknown.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:memory", "dust:dust:pricing", "dust:dust:delete-chat" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA provides subprocessor and transfer rules; the current country list remains inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA Schedule 4 links to a published trust-portal list; its entries and revision were not extractable during retrieval.", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? Unverified after checking DPA Schedule 4, trust redirect and commercial terms; full current subprocessor countries, list date and ownership chain not retrieved.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA C.3 provides notice before a new subprocessor gains data access and a 15-day objection window on reasonable privacy/security concerns.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Commercial Terms contract with Anthropic Ireland Limited for EEA/Swiss/UK customers and Anthropic PBC elsewhere; the ultimate ownership/entity chain was not independently established.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA incorporates controller-to-processor/processor-to-processor SCCs and UK/Swiss schedules where applicable.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "Published policy requires valid process with emergency exceptions, reviews deficient requests, usually redirects enterprise requests to the customer and provides notice subject to exceptions.", "evidenceIds": [ "claude:cl-gov" ] } ], "limitations": [ "Unverified parts: subprocessor_countries.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-trust-route", "claude:cl-terms", "claude:cl-gov" ] }, { "productId": "dust", "claimId": "dust:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust identifies a French operating entity; customer subprocessor inventory and notice rules remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "unknown", "answer": "Is a dated sub-processor list published? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "unknown", "answer": "Which countries do sub-processors operate in? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "unknown", "answer": "Are customers notified of sub-processor changes? The privacy policy refers to a Sub-Processors list, but the official Terms/Notion and trust-center routes were not readable. A dated customer-processor list, complete countries and change-notification rules were not established.", "evidenceIds": [] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "The public policy identifies Permutation Labs at a Paris, France address. A separate parent company or controlling entity was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "partial", "answer": "For its controller processing, the privacy policy describes adequacy or EU SCC safeguards for non-EU transfers, including the US. Customer processor transfer terms were not retrieved.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "partial", "answer": "The controller policy allows legally required disclosure to authorities; a dedicated government-request transparency policy for customer content was not established.", "evidenceIds": [ "dust:dust:privacy" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public commercial contracts include a DPA and Swiss transfer terms; this is not a regulatory suitability verdict.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Commercial Terms incorporate the public DPA; standard acceptance is documented, while negotiability for this account was not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "supported", "answer": "DPA defines GDPR and includes a Swiss Addendum covering Swiss data protection laws and new/revised versions.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, Terms M.7 specify Irish law and Irish courts for proceedings not subject to section J arbitration; specific orders may differ.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Provider materials describe transparency-code commitments, text watermarking and an eligible-organization detection API private preview. A complete deployer compliance pack was not inspected.", "evidenceIds": [ "claude:cl-ai-act" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise plan documentation lists HIPAA-ready configurations; scope/BAA conditions and FINMA/banking/public-sector materials were not fully retrieved.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Generic confidentiality/DPA language does not establish a German section 203 or Swiss article 321 professional-secrecy undertaking." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-ai-act", "claude:cl-enterprise" ] }, { "productId": "dust", "claimId": "dust:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise offers custom MSA/DPA terms, while the underlying legal materials were inaccessible.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Enterprise pricing explicitly offers custom MSA/DPA terms. The form, sign-up incorporation and negotiability boundaries were not inspected.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "Marketing and privacy materials reference GDPR; explicit Swiss revDSG coverage in the customer DPA was not established.", "evidenceIds": [ "dust:dust:security", "dust:dust:privacy" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "unknown", "answer": "Which law and court govern the contract? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "unknown", "answer": "Is EU AI Act documentation provided? Official Terms & Policies redirects to a Notion page that returned no readable terms; trust.dust.com also exposed no report text. Governing law/court and EU AI Act technical/role materials were not established.", "evidenceIds": [] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Security marketing says the service enables HIPAA compliance. A BAA, FINMA or banking-secrecy outsourcing pack was not retrieved.", "evidenceIds": [ "dust:dust:security" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:security", "dust:dust:privacy" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA documents report and penetration-test access; actual certification scope and validity remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "evidenceIds": [ "claude:claude:commercial-certifications-20261026" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "DPA F and Schedule 2 direct customers to the Trust Center and offer applicable reports/certificates on written request under confidentiality. No protected report was requested or downloaded.", "evidenceIds": [ "claude:cl-dpa-20261026" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "iso_27001: Anthropic publicly claims ISO 27001:2022 for its commercial products. The issuing body, full certificate scope and validity dates were not inspected; this is vendor-claimed evidence.", "soc2: The commercial privacy page lists SOC 2 Type I and Type II. The auditor, report period and detailed service scope were not inspected.", "c5: BSI C5 attestation? Unverified after checking public DPA and Trust Center; issuer, covered entity/product, period and validity of ISO/SOC/C5/other attestations were not verified. Search on 2026-10-26: https://www.anthropic.com/legal/data-processing-addendum, https://www.anthropic.com/legal/commercial-terms, https://trust.anthropic.com/. No additional scoped evidence established this answer.", "other_certifications: The commercial privacy page claims ISO/IEC 42001:2023. No issuing-body certificate, validity dates or TISAX/ISO 27701 scope was inspected.", "pentest: DPA Schedule 2 G.2 commits to annual external penetration tests and a customer-request summary; no summary or testing period was inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa-20261026", "claude:claude:commercial-certifications-20261026" ] }, { "productId": "dust", "claimId": "dust:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "SOC 2 Type II is claimed publicly, without a verified report or certificate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "unknown", "answer": "ISO 27001 with scope and validity? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "Dust security/pricing claim SOC 2 Type II. Auditor, reporting period and exact service scope were not verified.", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "The security page directs customers to trust.dust.com; underlying reports were not accessible in this public source pass.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "unknown", "answer": "Are independent penetration test summaries available? Security/pricing and the trust center were checked. ISO 27001, C5, other scoped certificates and independent penetration-test summaries were not established; no evidence is certificate-verified.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:pricing" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The DPA specifies encryption and logical isolation; Enterprise adds eligible customer keys and IP controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "DPA Schedule 2 E specifies at least AES-256 at rest and TLS 1.2+ over public networks.", "evidenceIds": [ "claude:cl-dpa" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise organizations can connect AWS/GCP/Azure KMS keys for specified content; key locations and all feature exclusions need account-specific verification.", "evidenceIds": [ "claude:cl-cmek" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise IP CIDR allowlisting is enabled through support; externally shared artifacts can remain outside it. Private Link/VPN-only service endpoints were not established.", "evidenceIds": [ "claude:cl-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "supported", "answer": "DPA Schedule 2 H specifies logical separation of customer data and network segmentation; no independent isolation test was performed.", "evidenceIds": [ "claude:cl-dpa" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-dpa", "claude:cl-cmek", "claude:cl-ip" ] }, { "productId": "dust", "claimId": "dust:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust claims AES-256/TLS and advertises Enterprise single tenancy; customer key custody is unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "The security page states AES-256 at rest and TLS in transit; this is a vendor claim.", "evidenceIds": [ "dust:dust:security" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Security, pricing and network/MCP docs were checked. Customer-managed/held data-encryption keys and key-location guarantees were not established. Provider API BYOK is not encryption-key custody.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Custom MCP servers can restrict access and use documented static egress on verified domains. This is tool connectivity, not proof of private connectivity to the whole service.", "evidenceIds": [ "dust:dust:tools" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "Enterprise offers single tenancy; shared Business tenancy and lower-level isolation mechanics were not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:security", "dust:dust:tools", "dust:dust:pricing" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "claude", "claimId": "claude:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Personnel confidentiality and controlled safety review are documented; a qualified professional-secrecy contract or add-on remains unverified.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Commercial Terms E and DPA B.7/Schedule2 constrain authorized personnel and subprocessor processing; Covered Model retained data can be accessed by approved safety reviewers through a logged controlled path. A complete subprocessor plain-text access matrix and §203/Art.321-specific restriction were not verified.", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking Commercial Terms E, DPA B.7/C.2 and technical measures, Trust Center, Covered Model access/retention rules and official searches for professional secrecy/§203/Art.321. No qualified staff undertaking, corresponding subprocessor undertaking chain, public contract template or dedicated plan/add-on was retrieved.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms", "claude:cl-dpa", "claude:cl-covered-review" ] }, { "productId": "dust", "claimId": "dust:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public personnel/model handling statements exist; an explicit professional-secrecy contract and subprocessor flow-down remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Dust Business/Enterprise public policy; Enterprise and BYOK routes differ", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "EU/US storage and provider routes; no DE/CH-specific secrecy contract verified", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "The public security and platform privacy pages do not establish a signed §203 StGB/Art321 StGB professional-secrecy undertaking covering Dust staff. The Terms/Policies link did not expose readable contractual text in this pass.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "The privacy policy describes service-provider data-protection agreements and model no-training/retention conditions, but no dedicated professional-secrecy undertaking or its binding subprocessor flow-down was retrieved.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "No publicly documented German/Swiss professional-secrecy-specific plan or paid add-on was established. Enterprise single-tenancy/EU model options are not treated as such a contractual undertaking.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The platform privacy policy limits personnel access to authorized staff and says customer context is processed by selected foundation-model providers; it asserts no provider disk retention/human-review logging. This vendor statement does not establish the complete customer-content plaintext access matrix, support countries, private contracts or every BYOK/MCP/tool route.", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Reviewed public security, privacy, EU-hosted model documentation and Enterprise plan scope plus targeted first-party secrecy search. Trust Center content was not available and Terms/Policies routed to unreadable external content. No public §203/Art321 template or professional-body guidance was retrieved.", "evidenceIds": [] } ], "limitations": [ "No-training, ZDR marketing/policy assertions, EU hosting and a general privacy policy do not establish a professional-secrecy undertaking.", "No legal suitability or compliance conclusion." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:privacy", "dust:dust:training-policy", "dust:dust:eu-models" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team bundles usage while current Enterprise separates seat access from all token usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Team uses Standard/Premium seats with included limits; usage-based Enterprise uses access seats plus separate API-rate token consumption. Legacy Enterprise has different billing.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "Retrieved 2026-10-21: Team Standard USD 20/month annual or USD 25 monthly; Premium USD 100 annual or USD 125 monthly. Enterprise USD 20/seat/month billed annually, before usage/tax.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Team Premium advertises five times Standard usage; exact reproducible message/token quotas were not established. Current Enterprise includes no token usage.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise model usage costs extra; applicable US-only inference adds 10%. Third-party services/credits and optional-service charges are not fully priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Enterprise bills all usage at current API rates; Sonnet 5.5 list rate is USD 2/M input and USD 10/M output. Team/legacy overage and each tool surcharge were not exhaustively priced.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices" ] }, { "productId": "dust", "claimId": "dust:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business seat prices are public; only the documented prepaid route is described here, while conflicting Business overage eligibility remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Free/Pro/Max seat list pricing; Enterprise quoted pool and programmatic contracts are separate", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "partial", "answer": "Business publishes per-seat subscriptions and included credits. Detailed Credit management describes prepaid Business top-ups and Enterprise PAYG; pricing FAQ separately describes enabled Business workspace overage, so Business post-allocation billing eligibility is unverified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "supported", "answer": "As retrieved 2026-10-21, ex-VAT Business Free is EUR 0; Pro EUR 30/month or EUR 24/month annually; Max EUR 150/month or EUR 120/month annually. Enterprise is quote-only.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "supported", "answer": "Free has 500 lifetime credits, Pro 8,000/month and Max 40,000/month. Monthly credits do not roll over; Workspace seats draw from a contracted pool.", "evidenceIds": [ "dust:dust:credits", "dust:dust:seats" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Business limits include three connectors, five remote MCP servers and five Spaces. Enterprise adds unlimited connector/MCP packaging, SCIM, audit, retention and support. Individual add-on tariffs are not published.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "unknown", "answer": "Effective Business post-allocation billing is unknown: current pricing FAQ allows Pro/Max workspace overage, while Credit management reserves PAYG for Enterprise and describes prepaid Business top-ups. The USD0.01/credit Business programmatic rate does not resolve whether interactive overage is PAYG or prepaid. No account/contract test resolved this.", "evidenceIds": [] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps.", "Do not present Business PAYG as established; retain list seat prices separately from the unresolved overage route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credit-management", "dust:dust:credits", "dust:dust:seats" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise list-cost scenarios separate the USD 240 annual access seat floor from modeled Sonnet usage and unpriced services.", "availability": "generally-available", "delivery": "unknown", "scope": { "surfaceIds": [ "claude-web" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Current usage-based Enterprise; standard global inference; admin-configured Sonnet 5.5 low-effort chat scenario", "addOns": [ "All token usage at API list rates", "Third-party services and implementation unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 57,504.00 / EUR 51,274.19 / CHF 47,361.97 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 48,000.00 access seats + USD 9,504.00 modeled tokens. The seat-only floor is USD 48,000.00 / EUR 42,799.82 / CHF 39,534.20. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "From USD 287,520.00 / EUR 256,370.93 / CHF 236,809.83 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 240,000.00 access seats + USD 47,520.00 modeled tokens. The seat-only floor is USD 240,000.00 / EUR 213,999.11 / CHF 197,670.98. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "From USD 1,437,600.00 / EUR 1,281,854.66 / CHF 1,184,049.15 + unknown services under the disclosed Sonnet 5.5 low-effort chat workload: USD 1,200,000.00 access seats + USD 237,600.00 modeled tokens. The seat-only floor is USD 1,200,000.00 / EUR 1,069,995.54 / CHF 988,354.88. This is modeled list cost, not observed usage or a quote.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21: 12 months, 60% light 100/30% regular 400/10% power 1500 messages monthly = 330/user/month; 3000 input+600 billable output tokens/message incl retrieval/thinking. At Sonnet 5.5 USD 2/M input+USD 10/M output, 11.88M input+2.376M output/year costs USD 47.52/user; access USD 240 => modeled USD 287.52/user/year. Sonnet low effort is the scenario choice, with an admin-configurable default, based on the consumption guide; not a universal fixed default.", "evidenceIds": [ "claude:cl-consumption", "claude:cl-api-prices", "claude:cl-enterprise" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Unpriced: implementation, onboarding/support add-ons, third-party subscriptions and workflow-specific extra tool/context/repeated-step tokens. Scenario excludes US-only 1.1x premium, tax, discounts, cache/batch benefits and agent workloads beyond the fixed token allowance; these require separate pricing. EUR=USD/1.1215; CHF=EUR*0.9237, ECB 2026-10-20.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-us-only", "claude:cl-api-prices", "claude:fx-20261020" ] } ], "limitations": [ "All figures exclude VAT and invented discounts. Team is capped at 150 seats and is not extrapolated to these sizes. Annual Enterprise access commitment is separate from consumption." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices", "claude:cl-consumption", "claude:fx-20261020", "claude:cl-us-only" ] }, { "productId": "dust", "claimId": "dust:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21 apply; all three target seat counts require unpriced Enterprise terms.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "unknown", "answer": "Year-one cost at 200 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Year-one cost at 1,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Year-one cost at 5,000 users? For 200, 1,000 and 5,000 users over 12 months, the shared 60/30/10 message/token workload has no public applicable Enterprise seat quote or complete credit tariff. CHF/EUR ex-VAT totals remain unknown. ECB 2026-10-20 rates are recorded; the small-team Business price is not multiplied beyond its stated 100-person scope.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "supported", "answer": "Consumption adds token and action credits, including sub-agent work. Programmatic use and Enterprise PAYG draw from workspace pools separately from personal seat allocations.", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Business is scoped to 100 people, so 200/1,000/5,000 seat Enterprise fees, committed pool and PAYG tariffs are unknown. The default Standard auto list is published, but a complete token-to-credit tariff is not, so no proxy replaces vendor-billed usage.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:models", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:credits", "dust:dust:credit-management", "dust:dust:pricing", "dust:dust:models", "dust:dust:fx-ecb" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial self-service purchase is documented; free consumer access is not a scoped Enterprise trial.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "Claude Free is a separate consumer plan; no free Team/Enterprise organization entitlement was established.", "evidenceIds": [ "claude:cl-pricing" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking pricing and Enterprise acquisition guides; no self-serve business trial duration, card rule or trial identity/compliance/connector inclusion confirmed.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Team can be bought self-serve. Enterprise self-serve starts at 20 seats; sales-assisted Enterprise starts at 50. No purchase or sales contact was performed.", "evidenceIds": [ "claude:cl-enterprise" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "productId": "dust", "claimId": "dust:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A limited Business free option enables self-serve evaluation; Enterprise features remain contract-scoped.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "supported", "answer": "Business free supports up to five members with 500 lifetime credits per Free seat. Credits do not reset and a user cannot return to Free after upgrading.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "partial", "answer": "The public site offers self-serve free workspace access, not a documented time-limited fully featured Enterprise trial. No card requirement was established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "Business lists up to three connectors/five Spaces/five remote MCP servers and SSO at 5+ seats on demand. SCIM, audit and custom retention are Enterprise.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "supported", "answer": "Enterprise terms, pooled credits, advanced governance and support are sales-led; a small-team free evaluation is self-serve.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:seats", "dust:dust:pricing" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seat prices are public, with plan caps, annual Enterprise commitment and variable usage.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "Team: 2-150 seats. Current Enterprise self-serve: 20-seat minimum; sales-assisted: 50.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Team lists monthly and annual billing; Enterprise access seats are annual. Consumption is additional under the purchase route.", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "General Terms I.2 permit customer termination with notice and vendor convenience termination with30-day notice; annual seat refunds, reductions and renewal cancellation depend on plan/order and were not verified.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Enterprise self-serve bills USD by credit/ACH; sales-assisted supports multicurrency/invoicing. Irish contracting is stated for Swiss/EEA customers, but a CHF/EUR invoice tariff was not verified.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partially specified: public seat/API rates and minimums, but actual consumption, third-party services, Enterprise optional charges and local invoice terms require more detail.", "evidenceIds": [ "claude:cl-enterprise", "claude:cl-api-prices" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-pricing", "claude:cl-enterprise", "claude:cl-terms", "claude:cl-api-prices" ] }, { "productId": "dust", "claimId": "dust:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business monthly and annual subscriptions are public; Enterprise seats are annual and prices contractual.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "The free option has up to five members and Business targets up to 100 people; Enterprise numerical seat/spend minimum was not established.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business offers monthly and annual seats together; Enterprise seats are annual only.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "supported", "answer": "Monthly seats unassign immediately with a prorated credit; annual seats return to stock for reassignment and are not refunded when someone leaves.", "evidenceIds": [ "dust:dust:seats" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "Prices are displayed in EUR and the privacy policy identifies a French entity; CHF invoicing and the actual invoicing entity/currency were not contract-verified.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:privacy" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "supported", "answer": "Partially specified: Business seat prices/credit allowances are public, while Enterprise pricing, complete usage conversion and negotiated terms require a quote.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:credits" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:seats", "dust:dust:privacy", "dust:dust:credits" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial service rights are public; a complete component-source licence inventory was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Commercial Terms grant service use and allocate customer input/output rights; this does not establish an OSI licence for the hosted platform, clients or connector code.", "evidenceIds": [ "claude:cl-terms" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "unknown", "answer": "Do licence terms restrict branding or user counts? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Commercial Terms and public Claude Code issue repository; component revisions, client/server/connector source licences, branding restrictions and separate enterprise-edition source status not verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: branding_restrictions, enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-terms" ] }, { "productId": "dust", "claimId": "dust:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The pinned public repository has an MIT root licence; hosted licensing and complete component coverage are separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "source-repository" ], "version": "dust-tt/dust commit2b1a4973af824f8ff970d585c5eb1f40ae76186c; root LICENSE only", "plan": "Public source component, not Business/Enterprise hosted-service rights", "addOns": [], "deploymentMode": null, "region": "Repository licence has no deployment-region entitlement", "os": [], "surfaces": [ { "id": "source-repository", "name": "Public dust-tt/dust repository root licence", "type": "source-repository" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "dust-tt/dust root LICENSE is MIT at commit 2b1a4973af824f8ff970d585c5eb1f40ae76186c. This does not classify every dependency or the contracted hosted service.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "The MIT root grant requires preserving copyright and permission notices and does not itself impose branding or user-count caps.", "evidenceIds": [ "dust:dust:licence" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? The pinned root LICENSE and README were retrieved; a complete nested-component licence inventory and separate closed Enterprise edition boundary were not established. Hosted terms were inaccessible.", "evidenceIds": [] } ], "limitations": [ "MIT applies to the pinned repository root grant only; dependencies, supported self-host deployment, hosted terms and any closed Enterprise boundary remain unverified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:licence" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Team/Enterprise exports provide conversations but do not prove portable assistants and knowledge.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected.", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-compliance-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA H requires a return request within 30 days after expiry/termination, with deletion obligations and legal/dispute/harmful-use exceptions.", "evidenceIds": [ "claude:cl-dpa-20261026" ] } ], "limitations": [ "chat_export: Team/Enterprise Primary Owners export organization conversation/user data, excluding deleted items. Members can export their own chats if enabled; uploaded-file contents are excluded.", "assistant_export: Can assistants and prompts be exported in a reusable format? Unverified after checking organization/member export and Compliance API docs; no export fixture, reusable assistant/prompts or complete knowledge-base/source-file package verified. Search on 2026-10-26: https://support.claude.com/en/articles/13346720-export-your-organization-s-data, https://support.claude.com/en/articles/9450526-export-your-claude-data, https://support.claude.com/en/articles/13015708-access-the-compliance-api. No additional scoped evidence established this answer.", "knowledge_export: The organization export guide covers conversation/user data and excludes generated Office/PDF files; members’ personal exports exclude uploaded-file contents. A complete reusable project/knowledge-source archive was not established and no export fixture was run.", "export_format: Documented exports and Compliance API support structured access; the complete archive schema/file manifest was not downloaded or inspected." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-export-org-20261026", "claude:cl-export-user-20261026", "claude:cl-compliance-20261026", "claude:cl-dpa-20261026" ] }, { "productId": "dust", "claimId": "dust:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API provide scoped data retrieval; agent export entitlement and complete tenant exit remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "api", "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business Conversation API and web analytics; Enterprise adds Data Source API. Agent-YAML endpoint entitlement is unverified.", "addOns": [ "API keys with appropriate workspace/resource permissions" ], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "api", "name": "Dust APIs and MCP server", "type": "api" }, { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business pricing includes Conversation API; authorized API users retrieve accessible conversation messages with pagination. This does not establish one-click all-tenant admin export.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "The agent-YAML endpoint and public pricing were checked on 2026-10-21. Neither establishes its Business or Enterprise entitlement. Reusable assistant/prompt export for a named plan remains unknown.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Enterprise pricing adds Data Source API; the documented endpoint retrieves accessible data-source documents as JSON. Complete source/credential/permission portability and an all-tenant export are unverified.", "evidenceIds": [ "dust:dust:get-document", "dust:dust:pricing" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Business Conversation API and Enterprise Data Source API return JSON for accessible resources. Web analytics separately exports CSV. These formats do not establish complete tenant export; no plan-scoped agent-YAML export is claimed.", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:get-document", "dust:dust:analytics", "dust:dust:pricing" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "unknown", "answer": "How long can data be retrieved after termination? No trial admin exit/export was run; complete tenant coverage and the post-termination retrieval window were not established from the accessible API docs or unreadable contract route.", "evidenceIds": [] } ], "limitations": [ "Conversation and document retrieval require the corresponding plan and resource permissions. Complete organization coverage, agent-export entitlement and the post-termination retrieval window remain unknown." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:get-conversation", "dust:dust:pricing", "dust:dust:get-document", "dust:dust:analytics" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public support/status channels exist; local-language commitments and contractual SLA remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "evidenceIds": [ "claude:cl-enterprise-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "evidenceIds": [ "claude:claude:regional-presence-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "status.claude.com publishes component health and incident history; it is not a contractual reliability score.", "evidenceIds": [ "claude:cl-status-20261026" ] } ], "limitations": [ "support_channels: Help Center support is available; Enterprise self-serve and sales-assisted support/CSM arrangements differ. Exact response times/hours were not established.", "support_languages: Is support available in German, French or Italian? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer.", "regional_presence: Anthropic’s November 2025 company announcement identifies an existing Zurich office and planned Munich expansion. Current staffing, Swiss contracting terms and local-language support guarantees were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking Enterprise support comparison, official Help Center, status history and Commercial Terms; DE/FR/IT support guarantees, DACH/Swiss staffing, response targets and uptime/credit SLA not verified. Search on 2026-10-26: https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan, https://status.claude.com/, https://claude.com/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-enterprise-20261026", "claude:cl-status-20261026", "claude:claude:regional-presence-20261026" ] }, { "productId": "dust", "claimId": "dust:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business email support and Enterprise priority/SLA service are advertised; credit terms and local-language support remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Business credit-priced plan; Enterprise or legacy differences are named per answer", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "Pricing lists Business email and Enterprise priority support with dedicated CSM; public support/community resources are available.", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Support/pricing/Enterprise pages and the official status URL were checked. German/French/Italian staffed support and detailed credited SLA terms were not established.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "The public policy identifies a Paris, France entity. A DACH/Swiss support team or named regional partner was not established.", "evidenceIds": [ "dust:dust:privacy" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "partial", "answer": "Enterprise marketing claims 99.9% uptime and pricing includes an SLA; service-credit amounts, exclusions and claim rules were not retrieved.", "evidenceIds": [ "dust:dust:enterprise", "dust:dust:pricing" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "partial", "answer": "Model-selection docs link https://dust.statuspage.io for incidents. Direct retrieval timed out, so incident history was not verified.", "evidenceIds": [ "dust:dust:models" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:support", "dust:dust:privacy", "dust:dust:enterprise", "dust:dust:models" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "claude", "claimId": "claude:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Academy tutorials and use-case material are public; commercial service entitlements need clarification.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "claude-web", "claude-clients", "claude-connectors", "claude-office", "claude-cowork" ], "version": "Continuously updated commercial service, retrieved 2026-10-21", "plan": "Claude Team Standard/Premium versus current usage-based Enterprise; legacy Enterprise only when explicitly named", "addOns": [ "Enterprise token usage at API rates", "Optional US-only inference surcharge", "External provider/app subscriptions and Office deployment approval where applicable", "CMEK and compliance only on eligible Enterprise configurations" ], "deploymentMode": "multi-tenant-saas", "region": "Commercial supported regions; default global inference and US storage where documented; no EU/Swiss-only residency assumption", "os": [], "surfaces": [ { "id": "claude-web", "name": "Claude Team and Enterprise web workspaces", "type": "web-app" }, { "id": "claude-clients", "name": "Claude desktop and mobile clients", "type": "native-app" }, { "id": "claude-connectors", "name": "Claude connectors and remote MCP integrations", "type": "integration" }, { "id": "claude-office", "name": "Claude for Microsoft 365 official add-ins", "type": "suite-addin" }, { "id": "claude-cowork", "name": "Claude Cowork cloud and desktop task execution", "type": "agent-workspace" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Claude Academy provides written/video training for chat, Cowork, Office, connectors and skills; German/French/Italian delivery was not established.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy has workflow/tutorial examples and Office use cases; the library was not exhaustively mapped to organizational roles.", "evidenceIds": [ "claude:cl-academy" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "unknown", "answer": "Is there a champion or adoption programme? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy, pricing and Enterprise comparison; included guided onboarding, champion programme, paid professional-services scope and charges not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, adoption_programme, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "claude:cl-academy" ] }, { "productId": "dust", "claimId": "dust:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dust has rollout and training material, with hands-on support packaged for Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "eu-web" ], "version": "Public source pass 2026-10-21; no logged-in deployment observed", "plan": "Public learning material (no paid entitlement required to read); contracted CSM/onboarding is Enterprise", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "US/global or EU workspace as named; EU-hosted-model restriction must be enabled separately", "os": [], "surfaces": [ { "id": "web", "name": "Dust web workspace", "type": "web-app" }, { "id": "eu-web", "name": "Dust EU web workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise pricing includes dedicated CSM and onboarding; exact hours and scope are contractual.", "evidenceIds": [ "dust:dust:pricing" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Public team onboarding and education resources are available. Course/live-session language coverage was not established.", "evidenceIds": [ "dust:dust:training", "dust:dust:rollout" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "The public Use Cases and Guides index lists departmental guides for Sales, Support, Marketing, Engineering, Data Analytics, Knowledge, People, Product and Collaboration; the Sales guide supplies concrete agent examples and build links. This establishes public role-based guidance, not a separately verified in-product template entitlement.", "evidenceIds": [ "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "The rollout guide covers launch, builder community, education and expansion; a contracted champion programme entitlement was not established.", "evidenceIds": [ "dust:dust:rollout" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Hands-on CSM/onboarding is Enterprise packaging; a numerical professional-services tariff was not established.", "evidenceIds": [ "dust:dust:pricing" ] } ], "limitations": [ "Documented findings only; unestablished atomic questions remain explicit gaps." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "dust:dust:pricing", "dust:dust:training", "dust:dust:rollout", "dust:dust:r2-department-guides", "dust:dust:r2-sales-guide" ] } ] } ], "sources": [ { "id": "claude:claude:fable-plan-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15424964-claude-fable-models-on-your-plan", "title": "Claude Fable models on your plan", "locator": "How Fable models work on each plan and model-picker access; HTTP 200, body SHA256 c7e39ae19952ae2186de8c95a8034bd16a43b7da9e5b6750eca0b7c30614456a", "sourceDate": "2026-09-02", "retrievedAt": "2026-10-26", "finding": "Fable 5/5.1 are available on paid plans. Team/legacy Enterprise Premium include a capped share of weekly usage; Standard uses paid usage credits. Current usage-based Enterprise bills at API rates. Organization model access can restrict availability." }, { "id": "claude:claude:transparent-fallback-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15363606-why-claude-switched-models-in-your-conversation-with-fable-5-or-fable-5-1", "title": "Claude Fable automatic model switching", "locator": "What happens after a fallback, settings and where switching applies; HTTP 200, body SHA256 98a2769ab04b54a170b3034afde3b042c016f76ccd332e98c4065288a60ea846", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Hosted Fable safety fallbacks rerun requests on an Opus model with a visible switch notice and response model label. Users can disable automatic switching. This is a safety fallback, not general task-based multi-provider routing." }, { "id": "claude:cl-model-menu-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8664678-change-the-model-effort-and-thinking-settings", "title": "Change the model, effort, and thinking settings", "locator": "Chat selector; supported effort models; Enterprise restrictions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 74026587f919fac61d5fc3f4747ea1c889b2d3b2b6b2ee895dfbcc2dfae25cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The chat-selector guide names model families and effort controls but does not provide a complete Team seat-tier or per-product entitlement matrix." }, { "id": "claude:cl-context-plans-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8606394-how-large-is-the-context-window-on-paid-claude-plans", "title": "Context windows on paid Claude plans", "locator": "Paid-plan scope; separate Chat and Cowork tables; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6f8fa356708c3a887106e33876dea65b71a3a9dae2ec09600ef035e14cb448e4 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan guide distinguishes Chat and Cowork context/model tables; it does not guarantee every model on each Team seat tier or Office add-in." }, { "id": "claude:cl-upload-r2-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 640974fd8725ee528375e7fca7fe66265f94a30fb0c82071022d3da529b437ed on 2026-10-26", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-26", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-pricing-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 9dac8ef940d7d07738f28ea203879b59cd98dfefd0bef624a91b361049a23a9f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-model-control-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 449e547e02b145fe3878d3591a80eca230ddff996580d601b38f007b78aba179 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "dust:dust:models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/model-selection", "title": "Auto models and the model picker", "locator": "Auto model lists; availability; API overrides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users select a model per message or agent; auto choices use maintained ordered lists rather than task-based routing." }, { "id": "dust:dust:eu-models", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/eu-hosted-models", "title": "EU-hosted models", "locator": "Availability; supported/excluded model table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EU credit-plan workspaces using Dust model hosting can restrict agents and auto choices to EU-hosted models; BYOK is excluded from this setting." }, { "id": "dust:dust:changelog", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/changelog", "title": "Dust changelog", "locator": "October 21, 16 and 14, 2026 entries", "sourceDate": "2026-10-21", "retrievedAt": "2026-10-21", "finding": "Recent dated changes include German/French UI, Gemini 4 Argon and migration from File Generation to Computer." }, { "id": "dust:dust:files", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/conversation-files/conversation-files", "title": "Conversation Files", "locator": "Formats; size table; generating files", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Conversation uploads are scoped to one conversation and support documents, tabular data, images and audio." }, { "id": "dust:dust:pricing", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/pricing", "title": "Dust Pricing", "locator": "Business/Enterprise table and FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports up to 100 people with Free/Pro/Max seats; Enterprise pricing is sales-led and adds pooled credits, SCIM, audit, single tenancy and support." }, { "id": "claude:cl-release", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-haiku-notice", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/17444146-claude-haiku-4-5-is-leaving-the-model-selector", "title": "Claude Haiku 4.5 is leaving the model selector", "locator": "October 15 notice; October 29 removal; Team/Enterprise exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dated consumer Haiku retirement excludes Team/Enterprise, so it does not prove removal from their model catalogue." }, { "id": "claude:cl-office", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/claude-for-microsoft-365", "title": "Claude for Microsoft 365", "locator": "App capabilities; GA/beta; cloud credentials; review controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Claude advertises native Excel/PowerPoint/Word add-ins, Outlook beta and optional Foundry/Bedrock/Gemini Enterprise Agent Platform credentials." }, { "id": "claude:cl-enterprise", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-model-control-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Enterprise eligibility; role ceilings; Haiku; fallback/coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise model and effort access uses organization ceilings/custom roles; Haiku cannot be disabled and product/version limits apply." }, { "id": "claude:cl-default-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "title": "Set a default model for your organization", "locator": "Ordinary defaults; Always start beta; projects and product fallback", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise defaults are distinct from the beta forced-start switch, which preserves existing chat-project choices and permits in-chat changes." }, { "id": "dust:dust:tiers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/model-access-tiers", "title": "Model access tiers", "locator": "Workspace, group and individual ceilings", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins restrict models and reasoning efforts at workspace, group or member level, with a separate published-agent bypass setting." }, { "id": "dust:dust:spaces", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/spaces-management", "title": "Spaces management", "locator": "Open/restricted spaces; limits; visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Spaces control knowledge and agent access; Business allows five and Enterprise 100 spaces." }, { "id": "dust:dust:credits", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credits", "title": "Credits", "locator": "Token/action credits; checkpoints", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Consumption adds token and tool credits; a 600-AWU checkpoint can pause user-started root tasks, with exceptions." }, { "id": "dust:dust:credit-management", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/credit-management", "title": "Credit management", "locator": "Personal caps; group budgets; programmatic use", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Credit sources and block behavior vary by plan; beta Enterprise Pooled group budgets exclude programmatic consumption." }, { "id": "claude:cl-rag", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects", "title": "Retrieval augmented generation for projects", "locator": "Activation; search tool; context indicator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid projects automatically switch to retrieval when knowledge approaches context limits and show a RAG indicator." }, { "id": "claude:cl-upload-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Chat attachments versus project Files; PDF handling", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The attachment guide specifies500 MB chat uploads,30 MB project files, and separate PDF visual/text behavior; these are not universal tool-path limits." }, { "id": "claude:cl-code-files-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12111783-create-and-edit-files-with-claude", "title": "Create and edit files with Claude", "locator": "Availability; computing/file-tool limits; file output; network sections", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat code/file tools create Office/PDF output and document a30 MB upload/download path; the same page has inconsistent Team egress defaults." }, { "id": "dust:dust:file-limits", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/file-size-limits", "title": "File size limits", "locator": "Upload caps; audio-only restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The dedicated limits FAQ gives different image, audio and tabular caps than Conversation Files and excludes direct video uploads." }, { "id": "dust:dust:computer", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/computer", "title": "Computer", "locator": "File work; OCR; network control; secrets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Computer executes code in temporary workspaces, handles Office/PDF files, performs documented OCR and restricts network access by allowlist." }, { "id": "dust:dust:drive", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/google-drive", "title": "Google Drive", "locator": "Connection identity; refresh; OCR; spreadsheet limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Drive sync follows a dedicated connection account and selected content; scanned documents need conversation upload for OCR and Excel table queries need conversion to Sheets." }, { "id": "dust:dust:search", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/knowledge/search-data-sources", "title": "Search data sources", "locator": "Document selection; retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents search selected knowledge sources and retrieve relevant document context." }, { "id": "claude:cl-upload", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/8241126-upload-files-to-claude", "title": "Upload files to Claude", "locator": "Formats; chat/project limits; visual PDF processing", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "The page distinguishes 500 MB chat uploads, 30 MB project files and PDF visual processing up to 100 pages." }, { "id": "claude:cl-projects", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9517075-what-are-projects", "title": "What are projects?", "locator": "Knowledge; instructions; Team/Enterprise collaboration", "sourceDate": "2026-07-23", "retrievedAt": "2026-10-21", "finding": "Projects persist selected knowledge/instructions and provide organization sharing with view/edit permissions." }, { "id": "claude:cl-groups", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13799932-manage-groups-and-group-spend-limits-on-enterprise-plans", "title": "Manage groups and group spend limits on Enterprise plans", "locator": "Group sharing; SCIM; role controls; budgets", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise groups support roles and shared resources, per-user limits and optional shared monthly budgets in beta." }, { "id": "claude:claude:atlassian-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://claude.com/blog/enterprise-managed-auth", "title": "Enterprise-managed authorization for MCP connectors", "locator": "August 24 GA update and Atlassian Rovo MCP description; HTTP 200, body SHA256 5d973cd85982883fc28f409f6919e829a1e3791223634ca167e12524c411284e", "sourceDate": "2026-08-24", "retrievedAt": "2026-10-26", "finding": "Claude Enterprise documents generally available organization-managed authorization through Okta for named MCP providers including Atlassian. Its Atlassian section names Jira, Confluence and Teamwork Graph." }, { "id": "claude:cl-mcp-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 e6307ff6f907b387075c5f8db3a45fae8cf8ea9eb15fd576b44f3368e1c5ed43 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:cl-release-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12138966-release-notes", "title": "Claude release notes", "locator": "Model launches; memory; Office/connector changes; Cowork transition; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 07f9dcfff3c0fc1f7a6060ad0b718558075286175f3b4e1b13c665d79cab3616 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated notes distinguish current models, cloud/unified Cowork rollout, memory defaults and connector changes." }, { "id": "claude:cl-enterprise-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9797531-what-is-the-enterprise-plan", "title": "What is the Enterprise plan?", "locator": "Pricing; self-serve versus sales-assisted; legacy sections; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 de2b461205d4426c558e88750f5be23f7d495804c407827fc5695ecd5e1a20ee on 2026-10-26", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-26", "finding": "Current Enterprise has no included tokens, bills all usage at API rates and differs from legacy seat-based arrangements." }, { "id": "claude:cl-m365-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8965fd2ee1dbdd7b494b834a1cbae1cd4194bf096abd2d916244178108738d3f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-google-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 b61eb14f3e2efb4ab2a9cc441eb6beb363b5514d3c55e6f9dc8cd2565d48d135 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "dust:dust:permissions", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/access-controls-and-permissions", "title": "Access Controls and Permissions", "locator": "Access policy; connection account; Spaces", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Knowledge access is organized through admin-selected connection content and membership of open/restricted Spaces." }, { "id": "dust:dust:microsoft", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/microsoft", "title": "Microsoft", "locator": "Connection account; delegated and service-principal setup; sync", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft data is scoped to the connecting account and selected SharePoint sources; changes synchronize on a five-minute cycle." }, { "id": "dust:dust:confluence", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/confluence", "title": "Confluence", "locator": "Scope; restricted pages; refresh", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Confluence sync covers selected global spaces, excluding private spaces and pages with view restrictions." }, { "id": "dust:dust:jira", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/data-sources/custom-connections/beta-import-jira-issues", "title": "Beta: Import Jira issues", "locator": "Import path", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A separately documented beta route imports Jira issues as a custom connection." }, { "id": "dust:dust:sources", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/general-questions/what-data-sources-can-be-connected-to-dust", "title": "What data sources can be connected to Dust?", "locator": "Named sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official guides identify managed connections and custom API/import routes." }, { "id": "dust:dust:tools", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/adding-an-mcp-server", "title": "Adding an MCP Server", "locator": "Remote/custom servers; auth; tool restriction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins add remote MCP servers with OAuth or bearer credentials and can restrict tools to skills." }, { "id": "dust:dust:r2-bigquery", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/connections-management/bigquery.md", "title": "Dust BigQuery connection", "locator": "No content sync; service-account setup, one location and Space table selection", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust stores BigQuery metadata and runs table queries through a dedicated service account; dataset content is not synchronized into the index." }, { "id": "claude:cl-m365", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", "title": "Microsoft 365 connector security guide", "locator": "On-demand proxy; delegated permissions; consent; write controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Anthropic-hosted Microsoft Graph proxy retrieves on demand without file-content caching and has separately enabled write tools and delegated permissions." }, { "id": "claude:cl-m365-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15183774-connect-to-microsoft-365", "title": "Connect to Microsoft 365", "locator": "Setup; supported content; site restrictions; permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Microsoft 365 connects SharePoint/OneDrive/Outlook/Teams, excludes Sites.Selected allowlisting and OneNote reads, and requires organizational consent." }, { "id": "claude:cl-google", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10166901-use-google-workspace-connectors", "title": "Use Google Workspace connectors", "locator": "Sources; private project sync; live Docs/Sheets/Slides; authorization", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Google connectors retrieve user-authorized data, sync referenced Google Docs and support live editing with separate app controls." }, { "id": "dust:dust:credentials", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/tools-management/personal-vs-shared-credentials", "title": "Personal vs Shared Credentials for Tools & MCP Servers", "locator": "Shared versus personal authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Tools can use a shared account or each user OAuth identity; even personal auth needs initial admin setup." }, { "id": "dust:dust:security", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/security", "title": "Dust Security", "locator": "Hosting, training, encryption and certification statements", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust claims EU/US hosting, AES-256/TLS, no model training, provider zero retention and SOC 2 Type II." }, { "id": "dust:dust:deep", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/default-agents/deep-dive-agent", "title": "Deep-dive Agent", "locator": "Research flow; citations; limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Deep-dive plans, delegates and writes cited reports, using Company Data knowledge and selected tools; Table Query is excluded." }, { "id": "claude:cl-memory-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context", "title": "Chat search and memory", "locator": "Improved Settings>Memory versus legacy; owners; Cowork; exclusions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Improved memory has Team/Enterprise owner controls and cloud-Cowork sharing; legacy Team lacks org controls and legacy memory is chat-only." }, { "id": "dust:dust:memory", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/agent-memory", "title": "Agent Memory", "locator": "Adding the tool; viewing/deleting; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enabled agents retain user-private memory across conversations; users can view and delete it and it persists until deletion." }, { "id": "dust:dust:builder", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/create-your-first-agent", "title": "Create your first agent", "locator": "Instructions; tools; sharing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents combine instructions, models, knowledge and tools with controlled sharing." }, { "id": "claude:cl-academy", "productId": "claude", "kind": "vendor-claimed", "url": "https://academy.claude.com/tutorials", "title": "Claude Academy tutorials", "locator": "Chat; Cowork; Office; AI fluency guides", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy publishes written/video guides for chat, connectors, agents, Office work and skills." }, { "id": "dust:dust:governance", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/workspace-governance-roles-groups-and-permissions", "title": "Workspace Governance: Roles, Groups & Permissions", "locator": "Roles; permission matrix; additive access", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins delegate manager/group permissions for agents, skills, models, billing and security; grants are additive." }, { "id": "claude:cl-pricing", "productId": "claude", "kind": "vendor-claimed", "url": "https://claude.com/pricing", "title": "Claude pricing", "locator": "Team/Enterprise cards; commercial comparison", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team is listed for 2-150 seats with Standard/Premium pricing; current Enterprise lists USD 20/seat/month annual access plus usage and a 20-seat self-serve minimum." }, { "id": "claude:cl-mcp", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp", "title": "Get started with custom connectors using remote MCP", "locator": "Network route; owner publication; OAuth/request headers; local distinction", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Remote MCP originates from Anthropic cloud, can use per-user OAuth or shared credentials, and differs from Desktop-local MCP." }, { "id": "claude:claude:web-search-controls-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10684626-enable-and-use-web-search", "title": "Enable and use Claude web search", "locator": "Team/Enterprise workspace enablement and How web search works; HTTP 200, body SHA256 76f79d8a3eb4181b4e1028b23a4df9821c316008015fe0290feb4582d6b9a83d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Owners first enable web search for the workspace, after which members use it in chat. Search answers include citations and source links. The article does not identify a universal search backend or query-processing region." }, { "id": "dust:dust:web", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/web-search-and-browse", "title": "Web Search & Browse", "locator": "Search and browsing flow", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The tool runs Google queries and browses results, with agent-level configuration and format options." }, { "id": "claude:cl-cowork", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "dust:dust:triggers", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/index", "title": "Triggers", "locator": "Schedules and events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run automatically from schedule or event triggers." }, { "id": "dust:dust:schedules", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/schedules", "title": "Schedules", "locator": "Schedule setup", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents can run on recurring schedules." }, { "id": "dust:dust:webhooks", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/triggers/webhooks/index", "title": "Webhooks", "locator": "Built-in and custom event sources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure webhook sources; members attach filtered triggers to agents, with optional signature verification for custom sources." }, { "id": "claude:claude:cowork-stop-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13364135-use-claude-cowork-safely", "title": "Use Claude Cowork safely", "locator": "Paid-plan availability, monitoring tasks and stopping suspicious behavior; HTTP 200, body SHA256 363aa11b90d168d68950bcf4820d677b076c63c1f27598be7d17ef04c727da24", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The paid-plan Cowork safety guide instructs users to monitor and stop a task when needed. It does not promise rollback of completed external actions or a guaranteed cancellation boundary." }, { "id": "claude:cl-cowork-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "title": "Get started with Claude Cowork", "locator": "Availability; cloud beta; task flow; tools; scheduling; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0c2c6bcedbe79e9bc84268a92da091133ea4c9737d6790eb74583def73350c02 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Paid Cowork runs multi-step tasks with local access where permitted and cloud task persistence, with Team/Enterprise cloud availability in beta." }, { "id": "dust:dust:pods", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/overview", "title": "Pods overview", "locator": "Shared workspace and visibility", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Pods combine shared conversations, tasks and files; open Pods are workspace-browsable and restricted Pods require invitation." }, { "id": "claude:cl-compliance", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "claude:cl-api-prices", "productId": "claude", "kind": "documented", "url": "https://platform.claude.com/docs/en/about-claude/pricing", "title": "Claude Platform pricing", "locator": "Model pricing table; regional rates; tool token charges", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current public API prices include Sonnet 5.5 at USD 2/M input and USD 10/M output, while model choice, tokens and features change usage cost." }, { "id": "dust:dust:api-keys", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/api-keys", "title": "API keys", "locator": "Scopes; Space access; caps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust API keys have read/admin scopes, data access and enforceable per-key monthly caps." }, { "id": "dust:dust:mcp-server", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-mcp-server", "title": "Dust MCP Server", "locator": "Region URLs; OAuth; user permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust exposes workspace knowledge, agents, conversations, files and Pods to OAuth MCP clients under the authenticated user permissions." }, { "id": "dust:dust:upsert", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/upsert-a-document-in-a-data-source", "title": "Upsert a document in a data source", "locator": "Endpoint and authentication", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API loads or updates documents in a scoped data source." }, { "id": "dust:dust:get-conversation", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/conversations/get-a-conversation", "title": "Get a conversation", "locator": "Response schema", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves accessible conversation messages with pagination." }, { "id": "claude:cl-export-user", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "dust:dust:browser", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/browser-extension", "title": "Browser Extension", "locator": "Browsers and capabilities", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official extension supports Chrome, Firefox and Chromium-based browsers." }, { "id": "claude:cl-google-addon", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "title": "Use Claude in Google Docs, Sheets, and Slides", "locator": "Beta eligibility; native extension; approvals; data retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "A native Google Workspace sidebar beta supports Team/Enterprise, separate from connectors; edits require approval by default and extension data does not inherit organization retention." }, { "id": "dust:dust:teams", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/dust-in-teams", "title": "Dust in Teams", "locator": "Setup and usage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "An official Teams integration runs Dust agents within Microsoft Teams after admin setup." }, { "id": "claude:claude:image-generation-boundary-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9002504-can-claude-produce-images", "title": "Can Claude produce images?", "locator": "Native image generation versus HTML/SVG custom visuals; HTTP 200, body SHA256 4d918af1acc08fe9d2c1ea21ae840029c1c9109acad12cb2eaeeb8b8daab4da9", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor explicitly says Claude does not generate photos or illustrations like image-generation tools. HTML/SVG diagrams, charts and interactive visuals are a separate beta web/desktop capability; uploaded-image analysis is also separate." }, { "id": "dust:dust:images", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/image-generation", "title": "Image Generation", "locator": "Reference images; parallel generation; safety", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Agents generate images from text or references, up to 14 reference images, with SynthID and content restrictions." }, { "id": "dust:dust:speech", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/tools/voice-and-sound-generation", "title": "Voice and sound generation", "locator": "Speech Generator", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The speech tool generates MP3 narration or multi-speaker dialogue with selectable languages and styles." }, { "id": "dust:dust:meetings", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/integrations/meeting-transcripts", "title": "Meeting transcripts", "locator": "Providers and scope", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust consumes transcripts from connected notetaker and sales tools; Gong private transcripts are excluded." }, { "id": "claude:cl-artifacts-admin", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/16994751-artifacts-admin-guide-for-team-and-enterprise-plans", "title": "Artifacts admin guide for Team and Enterprise plans", "locator": "Templates; October defaults; standalone Design closure; data handling", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins control artifact templates, while standalone Claude Design closes 2026-12-14 and in-Claude design continues." }, { "id": "dust:dust:frames", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/agents/frames/overview", "title": "Frames overview", "locator": "Creating and editing interactive content", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Frames provide persistent interactive agent output that can be refined and shared." }, { "id": "dust:dust:pod-chats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/pods/conversations", "title": "Pod conversations", "locator": "Visibility; indexing; participation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "All Pod members can read and contribute to Pod conversations, which are automatically indexed." }, { "id": "claude:claude:display-languages-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10769299-how-to-use-claude-in-your-preferred-language", "title": "Claude display-language settings", "locator": "Supported Languages and On Web and Desktop; HTTP 200, body SHA256 9a6fd87cbba7b558c9972e24b7bcd94249d6cb04003eea26541794f93dbae61b", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude documents English, French, German, Italian, Hindi, Indonesian, Japanese, Korean, Brazilian Portuguese and Latin American/Spain Spanish interfaces on web and desktop. Voice language is a separate setting." }, { "id": "claude:cl-sso", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "title": "Set up single sign-on", "locator": "Team/Enterprise eligibility; IdP; owner roles; provisioning", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "SSO and JIT are available to Team/Enterprise with owner configuration and verified domains." }, { "id": "claude:cl-provision", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "title": "Set up JIT or SCIM provisioning", "locator": "Plan eligibility; provisioning matrix; group mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Team supports JIT but not SCIM; Enterprise SCIM synchronizes membership and role/seat mappings with documented removal differences." }, { "id": "dust:dust:sso", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/single-sign-on-sso/single-sign-on-sso", "title": "Single Sign-On", "locator": "Setup; enforcement", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins configure and enforce SAML SSO, which disables other social sign-in paths for the workspace." }, { "id": "dust:dust:enterprise", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/enterprise", "title": "Dust for Enterprise", "locator": "Security and scale", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Enterprise marketing page claims 365-day audit retention, 99.9% uptime and support for 10,000+ users." }, { "id": "dust:dust:provision", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/admin-governance/users-and-groups-provisioning", "title": "Users and groups provisioning", "locator": "SCIM 2.0; group role mapping", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise SCIM creates, updates and deactivates users and syncs groups; groups can grant Admin/Manager roles." }, { "id": "dust:dust:seats", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/usage-seats-and-credits/seat-management", "title": "Seat management", "locator": "Seat assignments; billing cycles; leaving", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins assign independent roles and Free/Pro/Max seats; annual stock and already-allocated credits have specific reclaim rules." }, { "id": "claude:cl-model-control", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "title": "Manage model access for your organization", "locator": "Organization and custom-role ceilings; Haiku exception; coverage", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise controls model/effort access by organization and custom role, while Haiku cannot be disabled and coverage has named exceptions." }, { "id": "claude:cl-analytics", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/12883420-view-usage-analytics-for-team-and-enterprise-plans", "title": "View usage analytics for Team and Enterprise plans", "locator": "Roles; product/model/user data; CSV exports", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admins have plan-scoped adoption and spend views, including per-user/model CSVs and separate seat-based overage reporting." }, { "id": "dust:dust:analytics", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/analytics", "title": "Analytics", "locator": "Attribution; CSV; content exclusion", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Consumption reports break down users, groups, models, tools, agents and Pods; exports omit message content and can double-attribute group usage." }, { "id": "claude:cl-audit", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9970975-access-audit-logs", "title": "Access audit logs", "locator": "Enterprise export; 180 days; fields; content exclusion; CMEK", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Enterprise audit export covers 180 days of metadata, excludes prompt content and has a CMEK export limitation with a Compliance API alternative." }, { "id": "claude:cl-compliance-partners", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Security, archive and eDiscovery partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The documentation lists partner compliance/eDiscovery/monitoring integrations; each integration needs separate scope and behavior verification." }, { "id": "dust:dust:audit", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/admins/audit-logs/audit-logs", "title": "Audit Logs", "locator": "Enterprise scope; actor types; SIEM", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise logs distinguish users, API keys and system actors with CSV and continuous SIEM delivery." }, { "id": "claude:cl-compliance-partners-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15167101-get-started-with-claude-compliance-api-integrations", "title": "Get started with Claude Compliance API integrations", "locator": "Eligibility and Enterprise activation; monitoring/DLP partners", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Compliance integrations are Primary-Owner-enabled; Claude Platform has a separate scope and this is not a Team entitlement or proof of inline redaction." }, { "id": "claude:cl-servers", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996890-where-are-your-servers-located-do-you-host-your-models-on-eu-servers", "title": "Where are your servers located? Do you host your models on EU servers?", "locator": "Commercial global routing; US storage; internal processing", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Commercial documentation says data is stored in the US, inference can route globally and internal support/safety processes can occur in affiliate countries." }, { "id": "claude:cl-us-only", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15422948-enable-us-only-inference-for-your-organization", "title": "Enable US-only inference for your organization", "locator": "Eligibility; billing; exclusions", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Usage-based Enterprise offers US-only inference at 1.1 times standard rates for applicable newer models, excluding storage and third-party processing." }, { "id": "dust:dust:privacy", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "About Us; sections 2, 6 and 7", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy identifies Permutation Labs in Paris and distinguishes its controller processing from customer processor processing, with non-EEA transfer safeguards." }, { "id": "claude:cl-dpa", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-21", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-terms", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/commercial-terms", "title": "Commercial Terms of Service", "locator": "Customer content; confidentiality; contracting party; fees", "sourceDate": "2025-06-17", "retrievedAt": "2026-10-21", "finding": "Commercial terms prohibit model training on customer content, define EEA/Swiss/UK Irish contracting and provide confidentiality and commercial-use restrictions." }, { "id": "claude:cl-training", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training", "title": "Is my data used for model training?", "locator": "Commercial default; feedback; disable feedback", "sourceDate": "2026-08-18", "retrievedAt": "2026-10-21", "finding": "Commercial content is not used for training by default; explicit feedback can be used and retained up to five years, with owner controls." }, { "id": "claude:cl-covered-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425695-covered-models", "title": "Covered Models", "locator": "Default retention; temporary eligible Fable exception; EFS", "sourceDate": "2026-09-01", "retrievedAt": "2026-10-21", "finding": "Covered Models have default minimum retention, with a separate limited agreement-based Fable ZDR exception for eligible internal-business applications." }, { "id": "claude:cl-covered-routes-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "ZDR configurations; eligible notices; cloud-provider storage; hosted Chat/Cowork", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "The updated guide excludes notified exception customers from the standard ZDR-transition instructions and says hosted Enterprise Chat/Cowork already use standard retention." }, { "id": "claude:cl-retention-r2", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data", "title": "How long do you store organization data?", "locator": "Saved commercial chats; deletion; safety and feedback exceptions", "sourceDate": "2026-07-01", "retrievedAt": "2026-10-21", "finding": "Commercial saved-chat retention differs from API retention; backend deletion normally takes up to 30 days and safety/legal/feedback exceptions remain." }, { "id": "dust:dust:training-policy", "productId": "dust", "kind": "vendor-claimed", "url": "https://dust.tt/home/platform-privacy", "title": "Dust Platform Privacy Policy", "locator": "Section 6, Foundational Model Providers", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The policy asserts listed providers do not train, retain or log Customer Content for human review; this source pass did not retrieve the customer DPA." }, { "id": "claude:cl-retention-admin-r2", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/10440198-configure-custom-data-retention-controls-for-enterprise-plans", "title": "Configure custom data retention controls for Enterprise plans", "locator": "Project precedence; daily deletion process; role and feature limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Current English guidance schedules over-age content on save and deletes through a daily background process, preserving project precedence and feature exclusions." }, { "id": "dust:dust:delete-chat", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/faq/managing-agents/can-i-delete-or-rename-a-conversation", "title": "Can I delete or rename a conversation?", "locator": "Conversation actions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Users can delete or rename their conversations." }, { "id": "claude:cl-gov", "productId": "claude", "kind": "documented", "url": "https://privacy.claude.com/en/articles/9519291-what-is-anthropic-s-policy-for-handling-governmental-requests-for-user-information", "title": "Government requests for user information", "locator": "Valid process; challenge; customer notice; exceptions", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-21", "finding": "Anthropic documents valid-process review, rejection of deficient requests, notice exceptions and generally directing enterprise requests to the customer." }, { "id": "claude:cl-trust-route", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/subprocessors", "title": "Anthropic subprocessor list access route", "locator": "DPA Schedule 4 link; redirect to trust.anthropic.com/subprocessors", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public list URL redirects to a trust portal that returned no extractable entries in this research; countries and revision remain unverified." }, { "id": "claude:cl-ai-act", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/claude-fable-and-mythos-5-1", "title": "Introducing Claude Fable 5.1 and Claude Mythos 5.1", "locator": "Compliance with the EU AI Act", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The provider announcement describes transparency-code signing, watermarking for later models and a restricted-preview detection API; this is not a deployer compliance verdict." }, { "id": "claude:claude:commercial-certifications-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://privacy.claude.com/en/articles/10015870-what-certifications-has-anthropic-obtained", "title": "Anthropic commercial compliance credentials", "locator": "Commercial-products applicability and credential list; HTTP 200, body SHA256 d44ecb66e9cf7636e39a9b9da3c61cc6513dfca890e68fcdaa1bc7051f310335", "sourceDate": "2026-03-16", "retrievedAt": "2026-10-26", "finding": "The commercial privacy page claims ISO 27001:2022, ISO/IEC 42001:2023 and SOC 2 Type I/II. Copies are request-gated; issuer, certificate/report scope, period and validity were not inspected." }, { "id": "claude:cl-dpa-20261026", "productId": "claude", "kind": "documented", "url": "https://www.anthropic.com/legal/data-processing-addendum", "title": "Data Processing Addendum", "locator": "B.7; C; E/F; H; SCC/Swiss schedules; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c11e0d2d380f6155e900d4357d2a154e85cd0b38db427ca11e5048e02c375218 on 2026-10-26", "sourceDate": "2025-02-24", "retrievedAt": "2026-10-26", "finding": "The DPA covers confidential processing, subprocessors, audit access, security and post-termination return/deletion with transfer schedules." }, { "id": "claude:cl-cmek", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15505325-what-are-customer-managed-encryption-keys-cmek", "title": "What are customer-managed encryption keys?", "locator": "Eligibility; customer KMS; scope", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise organizations can use customer AWS/GCP/Azure master keys for certain chats, projects and files, with feature limitations." }, { "id": "claude:cl-ip", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13200993-restrict-access-to-claude-with-ip-allowlisting", "title": "Restrict access to Claude with IP allowlisting", "locator": "Enterprise eligibility; coverage; external sharing exception", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise supports source-IP CIDR restrictions configured through support; externally shared artifacts can remain outside that restriction." }, { "id": "claude:cl-covered-review", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/15425996-data-retention-practices-for-covered-models", "title": "Data retention practices for Covered Models", "locator": "Human review; 30 days; affected ZDR configurations", "sourceDate": "2026-09-05", "retrievedAt": "2026-10-21", "finding": "Controlled reviewers may inspect safety-flagged retained data, with logged access; normal chat/Cowork already use standard retention." }, { "id": "claude:fx-20261020", "productId": "claude", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "claude:cl-consumption", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/14782391-claude-enterprise-consumption-guide", "title": "Claude Enterprise consumption guide", "locator": "Model/effort recommendations; defaults; limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The guide recommends Sonnet for routine/high-volume work and lower effort, while administrators configure the actual default and usage controls." }, { "id": "dust:dust:fx-ecb", "productId": "dust", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates", "locator": "Cube time=2026-10-20, USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "EUR 1 = USD 1.1215 = CHF 0.9237 on October 20, 2026." }, { "id": "dust:dust:licence", "productId": "dust", "kind": "documented", "url": "https://github.com/dust-tt/dust/blob/2b1a4973af824f8ff970d585c5eb1f40ae76186c/LICENSE", "title": "Dust repository LICENSE at pinned commit", "locator": "Root LICENSE, MIT permission grant", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The pinned public repository root licence is MIT; hosted service terms and third-party components are separate." }, { "id": "claude:cl-export-org-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13346720-export-your-organization-s-data", "title": "Export your organization data", "locator": "Primary owner; scope; deleted items; link expiry; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 57af2f5ad8f732b35209851f2ba150423ac16e9d6a5c59718d6b0dd9ef672cae on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Team/Enterprise Primary Owners can export organization conversation/user data; deleted content is excluded and links expire in 24 hours." }, { "id": "claude:cl-export-user-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data", "title": "Export your Claude data", "locator": "Team/Enterprise owner enablement; contents; 24-hour link; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 5fe1cfd761095719efd95b5bc63049b1ceed6ddc3ed081373247053022153bfc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Organization members can export their own chats when enabled, without uploaded-file contents; exports are web/Desktop only." }, { "id": "claude:cl-compliance-20261026", "productId": "claude", "kind": "documented", "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", "title": "Access the Compliance API", "locator": "Eligibility; primary-owner activation; event/chat/file data; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f641744bc193c80154bdb21a45e3c0527566f256728552432047c12936b79225 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Compliance API exposes events, chats and file content with primary-owner activation and scoped organization keys." }, { "id": "dust:dust:get-document", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/api-reference/datasources/retrieve-a-document-from-a-data-source", "title": "Retrieve a document from a data source", "locator": "Endpoint and response", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The API retrieves a source document; this does not establish a complete one-click tenant export." }, { "id": "claude:claude:regional-presence-20261026", "productId": "claude", "kind": "vendor-claimed", "url": "https://www.anthropic.com/news/new-offices-in-paris-and-munich-expand-european-presence", "title": "Anthropic European office announcement", "locator": "November 7, 2025 announcement, Zurich and planned Munich offices; HTTP 200, body SHA256 f73fca94192490d5216bd82ba233110af7093cfb2d08e3848eb79d3c055eea72", "sourceDate": "2025-11-07", "retrievedAt": "2026-10-26", "finding": "The dated company announcement identifies an existing Zurich office and plans for Munich and Paris. It does not establish current staffing, a Swiss contracting entity or guaranteed local-language support." }, { "id": "claude:cl-status-20261026", "productId": "claude", "kind": "documented", "url": "https://status.claude.com/", "title": "Claude Status", "locator": "Component health; incident history; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dabd165cf98d3b64e94051b42876be9d30ed1383af03d4c1a201674b97acb34e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Claude publishes separate hosted-product components and an incident history without providing a scoped contractual SLA in this page." }, { "id": "dust:dust:support", "productId": "dust", "kind": "documented", "url": "https://dust.tt/home/support", "title": "Dust Support", "locator": "Support channels", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The vendor provides public support entry points and community/documentation resources." }, { "id": "dust:dust:rollout", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/index", "title": "Dust Rollout Guide", "locator": "Rollout phases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public rollout guidance covers setup, launch, team education and measurement." }, { "id": "dust:dust:training", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/dust-rollout-guide/team-onboarding-material", "title": "Team onboarding material", "locator": "Training resources", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dust provides reusable team-onboarding material." }, { "id": "dust:dust:r2-department-guides", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/index.md", "title": "Dust Use Cases and Guides", "locator": "Use Cases by Department", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public guides are organized by Sales, Support, Marketing, Engineering, Data, Knowledge, People, Product and Collaboration." }, { "id": "dust:dust:r2-sales-guide", "productId": "dust", "kind": "documented", "url": "https://docs.dust.tt/docs/user-documentation/getting-started/use-cases-and-guides/sales.md", "title": "Dust Sales use-case guide", "locator": "Sales agent examples and build links", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The Sales guide provides concrete role-based agent examples; this is public learning material, not a contracted training entitlement." } ] }