Agent-readable comparison

ChatGPT Business / Enterprise vs Open WebUI

Name: ChatGPT Business / Enterprise vs Open WebUI: agent-readable comparison
Creator: onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

ChatGPT Business / Enterprise lifecycle: sunset. The current custom-GPT FAQ says the transition affects all ChatGPT plans and schedules retirement for December 11, 2026, subject to account/workspace-specific notices. Qualified Enterprise deferrals may extend to February 11, 2027. Enterprise creation/publishing restrictions are separate from retirement. Scope: Custom GPTs on Business and Enterprise within this profile, according to each workspace notice. The FAQ also covers other plans. This is not a shutdown of ChatGPT, Work, plugins or the workspace service. Continuation: Migration to plugins. Under the planned workflow, GPT instructions become a skill, knowledge files become reference files, and connected apps are added; model choice, custom actions and sharing settings do not automatically transfer. Follow the affected workspace notice and test the replacement.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026.

This comparison has 45 criteria with sourced findings for both products, including 45 that a second agent cross-checked for both. 51 criteria have a sourced finding for at least one product. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

ChatGPT Business / Enterprise source checks: 2026-10-21 to 2026-10-26. Website: https://chatgpt.com/business
Open WebUI source checks: 2026-10-21 to 2026-10-26. Website: https://openwebui.com
Generated 2026-10-27; next source check due 2026-12-20.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.
No tenant picker, per-model modality matrix or routing trace was observed.

providers Which model providers are available? [supported]: These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
current_models Which current models are selectable on this plan? [partial]: Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
user_choice Can users pick the model per chat? [supported]: Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2.
auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
multimodal_input Which models accept images, audio or files? [partial]: Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified. Sources: chatgpt:oa-files.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2, chatgpt:oa-files.

Open WebUI

Agent cross-checked Support: partial

Customers connect local servers and cloud model endpoints and choose models in chat. The available catalog depends on their endpoints and credentials.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

providers: Documented routes include OpenAI, Anthropic, Azure OpenAI, Mistral, DeepSeek and gateways such as OpenRouter; models must be enabled in the connected account. No endpoint was exercised.
current_models: Which current models are selectable on this plan? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.
auto_routing: Does the product route between models automatically, and is the chosen model shown? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.
multimodal_input: Vision and file context depend on the chosen model and configured extraction. No model-by-model audio/image acceptance matrix or fixture run was established.

providers Which model providers are available? [partial]: Documented routes include OpenAI, Anthropic, Azure OpenAI, Mistral, DeepSeek and gateways such as OpenRouter; models must be enabled in the connected account. No endpoint was exercised. Sources: open-webui:open-webui:provider, open-webui:open-webui:compat.
current_models Which current models are selectable on this plan? [unknown]: current_models: Which current models are selectable on this plan? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.
user_choice Can users pick the model per chat? [supported]: Users select connected models in the chat selector and can compare several models. Sources: open-webui:open-webui:provider.
auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: auto_routing: Does the product route between models automatically, and is the chosen model shown? The provider guide contains example model names rather than an observed current endpoint catalog. Automatic routing and a current per-model modality matrix were not verified.
multimodal_input Which models accept images, audio or files? [partial]: Vision and file context depend on the chosen model and configured extraction. No model-by-model audio/image acceptance matrix or fixture run was established. Sources: open-webui:open-webui:rag, open-webui:open-webui:extraction.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:provider, open-webui:open-webui:compat, open-webui:open-webui:rag, open-webui:open-webui:extraction.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Dated release notes exist; a three-release provider/product lag series remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

No three-release provider/product lag series or general guaranteed model-removal notice period was established.
Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
changelog Is there a dated public model changelog? [supported]: Business and Enterprise/Edu have dated release notes. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes.
deprecation_notice How much notice is given before a model is removed? [unknown]: No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.
version_pinning Can an admin keep an older model version? [partial]: Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes, chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Open WebUI

Agent cross-checked Support: partial

Dated upstream releases are public. A measured three-release availability lag and model retirement notice remain unknown.

Limitations

release_lag_days: What was the lag for each of the last three major releases, per provider? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.
changelog: GitHub release notes are dated and sometimes mention model/protocol changes; they are not a complete provider model availability timeline.
deprecation_notice: How much notice is given before a model is removed? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.
version_pinning: An admin can list explicit provider model/deployment IDs and keep a chosen local model. Provider removal still controls remote model availability.

release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: release_lag_days: What was the lag for each of the last three major releases, per provider? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.
changelog Is there a dated public model changelog? [partial]: GitHub release notes are dated and sometimes mention model/protocol changes; they are not a complete provider model availability timeline. Sources: open-webui:open-webui:releases.
deprecation_notice How much notice is given before a model is removed? [unknown]: deprecation_notice: How much notice is given before a model is removed? No matched dates for the last three major provider releases and endpoint availability were collected; no binding model-removal notice period was found in the release and provider guides.
version_pinning Can an admin keep an older model version? [partial]: An admin can list explicit provider model/deployment IDs and keep a chosen local model. Provider removal still controls remote model availability. Sources: open-webui:open-webui:openai, open-webui:open-webui:provider.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:releases, open-webui:open-webui:openai, open-webui:open-webui:provider.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Open WebUI

Agent cross-checked Support: partial

Customer-held keys, Azure deployments and compatible endpoints are documented. The standard software licence does not include provider usage.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Customer provider accounts or separately operated compatible gateway; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

byo_restrictions: Compatibility and tools depend on the provider protocol and model. The sources do not promise identical functionality across all BYO endpoints.

own_api_keys Can the customer use its own provider API keys? [supported]: Administrators supply customer provider keys in Connections. Sources: open-webui:open-webui:openai, open-webui:open-webui:compat.
own_cloud_contract Can it use its own Azure OpenAI, Bedrock or Vertex deployment? [supported]: Azure OpenAI is documented using the customer Azure endpoint, deployment names and API key. Bedrock is also documented through a compatible route; Vertex contract behavior was not separately verified. Sources: open-webui:open-webui:openai, open-webui:open-webui:compat.
custom_endpoint Can an admin add any OpenAI-compatible endpoint? [supported]: Administrators can set an OpenAI-compatible base URL and credentials. Sources: open-webui:open-webui:compat.
byo_pricing Does BYO change the licence price? [supported]: Branding-intact standard use is free; external provider bills and optional Enterprise rights are separate. Sources: open-webui:open-webui:enterprise.
byo_restrictions Which features stop working with BYO? [partial]: Compatibility and tools depend on the provider protocol and model. The sources do not promise identical functionality across all BYO endpoints. Sources: open-webui:open-webui:compat, open-webui:open-webui:models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:openai, open-webui:open-webui:compat, open-webui:open-webui:enterprise, open-webui:open-webui:models.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

Open WebUI

Agent cross-checked Support: partial

Ollama, llama.cpp and vLLM are documented local inference routes; local retrieval requires local embedding and extraction services.

Limitations

feature_parity: Local chat and RAG are possible. Tool reliability depends on model support, and online search, remote providers or cloud OCR require network access. No parity fixture was run.
vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? No first-party commitment to vendor-operated open-weight inference in EU or Switzerland was established in the deployment and provider guides.

self_hosted_chat Can chat use a customer-hosted model? [supported]: Chat can use customer-operated Ollama, llama.cpp or vLLM endpoints. Sources: open-webui:open-webui:provider.
self_hosted_embeddings Can retrieval use customer-hosted embeddings? [supported]: Retrieval can use local embedding models; the offline guide requires these assets to be downloaded before disconnecting. Sources: open-webui:open-webui:rag, open-webui:open-webui:offline.
feature_parity Which features fail with self-hosted models? [partial]: Local chat and RAG are possible. Tool reliability depends on model support, and online search, remote providers or cloud OCR require network access. No parity fixture was run. Sources: open-webui:open-webui:offline, open-webui:open-webui:memory.
vendor_hosted_open_models Does the vendor host open-weight models in EU/CH? [unknown]: vendor_hosted_open_models: Does the vendor host open-weight models in EU/CH? No first-party commitment to vendor-operated open-weight inference in EU or Switzerland was established in the deployment and provider guides.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:provider, open-webui:open-webui:rag, open-webui:open-webui:offline, open-webui:open-webui:memory.

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise model and default controls are documented; Business allowances depend on seat type.

Limitations

No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts.

model_allowlist_by_group Can admins limit models per group? [supported]: Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart.
data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
default_model Can admins set the default model? [supported]: Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access. Sources: chatgpt:oa-admin-settings.
user_limits What per-user message or token limits apply, and are they published? [partial]: Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model. Sources: chatgpt:oa-business.
limit_behaviour What happens when a limit is reached? [partial]: Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features. Sources: chatgpt:oa-credit-controls.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart, chatgpt:oa-admin-settings, chatgpt:oa-business, chatgpt:oa-credit-controls.

Open WebUI

Agent cross-checked Support: partial

User/group model grants are documented. Optional custom filters can limit request rates; built-in recurring token/message quotas and monetary budgets remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=New extension/locale findings inspected at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16; earlier accepted documented facts retained; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

data_bound_models: Knowledge attached to a model scopes its retrieval, while user/resource grants control access. This does not establish a hard policy binding each source to an allowed outbound provider.
user_limits: What per-user message or token limits apply, and are they published? No configured quota or bounded two-user enforcement test was run; budget controls remain in progress on the public roadmap.
limit_behaviour: What happens when a limit is reached? No configured quota or bounded two-user enforcement test was run; budget controls remain in progress on the public roadmap.

model_allowlist_by_group Can admins limit models per group? [supported]: Private model grants can be assigned to users and groups. Permissions accumulate, so a second group may grant access. Sources: open-webui:open-webui:groups.
data_bound_models Can admins restrict which models receive connector or knowledge content? [partial]: Knowledge attached to a model scopes its retrieval, while user/resource grants control access. This does not establish a hard policy binding each source to an allowed outbound provider. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:privacy.
default_model Can admins set the default model? [supported]: The groups guide documents default models per group. Sources: open-webui:open-webui:groups.
user_limits What per-user message or token limits apply, and are they published? [partial]: An optional official Filter example implements configurable requests per user per minute. It is customer-installed code with process-local counters, not an enabled recurring message/token allowance or monetary budget. No configured deployment was tested. Sources: open-webui:open-webui:r4-rate-limit-example, open-webui:open-webui:r4-filter-implementation.
limit_behaviour What happens when a limit is reached? [partial]: The optional rate-limit example rejects an inlet request by raising an exception at its per-minute threshold; the inspected backend propagates inlet failures. Distributed enforcement, persistent quota balances and monetary overshoot behavior remain unverified. Sources: open-webui:open-webui:r4-rate-limit-example, open-webui:open-webui:r4-filter-implementation.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: open-webui:open-webui:groups, open-webui:open-webui:knowledge, open-webui:open-webui:privacy, open-webui:open-webui:r4-rate-limit-example, open-webui:open-webui:r4-filter-implementation.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Formats and upload limits are documented; shared-fixture fidelity is untested.

Limitations

Unverified parts: full_vs_chunked.
Read each atomic answer for its plan, access and feature limits.

formats Which formats are accepted? [supported]: DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads. Sources: chatgpt:oa-files.
limits What size and count limits apply per file and chat? [supported]: Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions. Sources: chatgpt:oa-files.
ocr Are scanned PDFs read? [partial]: Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run. Sources: chatgpt:oa-files.
spreadsheets Are Excel tables read with structure intact? [partial]: Python analysis accepts structured sheets; formula/structure fidelity was not tested. Sources: chatgpt:oa-analysis.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-files, chatgpt:oa-analysis.

Open WebUI

Agent cross-checked Support: partial

Documents can be attached and parsed for RAG or full-context injection. Scans depend on extraction configuration; spreadsheet fidelity was not tested.

Limitations

formats: PDF and common text/Office documents are documented; parser choice controls formats. Temporary browser-only extraction has DOCX limitations.
ocr: Scanned PDFs can use a configured OCR-capable engine. No scanned fixture was tested.
spreadsheets: Are Excel tables read with structure intact? The shared Excel/formula, scanned contract and long-document fixtures were not uploaded, so structure preservation and observed failures are unknown.

formats Which formats are accepted? [partial]: PDF and common text/Office documents are documented; parser choice controls formats. Temporary browser-only extraction has DOCX limitations. Sources: open-webui:open-webui:extraction, open-webui:open-webui:rag.
limits What size and count limits apply per file and chat? [supported]: Administrators configure maximum document MB, upload count and allowed extensions with RAG_FILE_MAX_SIZE, RAG_FILE_MAX_COUNT and RAG_ALLOWED_FILE_EXTENSIONS; these are instance settings rather than a universal vendor allowance. Sources: open-webui:open-webui:env.
ocr Are scanned PDFs read? [partial]: Scanned PDFs can use a configured OCR-capable engine. No scanned fixture was tested. Sources: open-webui:open-webui:extraction.
spreadsheets Are Excel tables read with structure intact? [unknown]: spreadsheets: Are Excel tables read with structure intact? The shared Excel/formula, scanned contract and long-document fixtures were not uploaded, so structure preservation and observed failures are unknown.
full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [supported]: Users can select focused chunk retrieval or entire-document context; attached model knowledge has mode-specific behavior described in the guide. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:rag.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:extraction, open-webui:open-webui:rag, open-webui:open-webui:env, open-webui:open-webui:knowledge.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Projects and GPT knowledge persist curated content with sharing and file limits.

Limitations

Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review.

persistent_collections Can users keep document collections across chats? [supported]: Projects retain chats, files and instructions across related work. Sources: chatgpt:oa-projects.
sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested. Sources: chatgpt:oa-projects.
size_limits What are the collection limits? [supported]: Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files. Sources: chatgpt:oa-files.
assistant_binding Can collections be bound to an assistant? [supported]: GPTs can bind knowledge files; project chats can use GPTs under documented constraints. Sources: chatgpt:oa-files, chatgpt:oa-projects.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-files.

Open WebUI

Agent cross-checked Support: partial

Knowledge bases persist across chats and can attach to a model or conversation, with user/group/public sharing.

Limitations

size_limits: What are the collection limits? No fixed collection capacity was established; limits depend on operator configuration, storage and the selected database.

persistent_collections Can users keep document collections across chats? [supported]: Knowledge bases store reusable document collections across chats. Sources: open-webui:open-webui:knowledge.
sharing_scope Can collections be shared with users, groups or the whole organisation? [supported]: Private knowledge resources can grant read/write access to named users and groups, or be public within the instance. Sources: open-webui:open-webui:groups, open-webui:open-webui:knowledge.
size_limits What are the collection limits? [unknown]: size_limits: What are the collection limits? No fixed collection capacity was established; limits depend on operator configuration, storage and the selected database.
assistant_binding Can collections be bound to an assistant? [supported]: A model preset can bind one or more knowledge bases. Sources: open-webui:open-webui:models, open-webui:open-webui:knowledge.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:groups, open-webui:open-webui:models.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.

Limitations

Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes.
google_workspace Which Google sources are connected? [partial]: Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
atlassian Confluence and Jira? [partial]: Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled. Sources: chatgpt:oa-business-notes.
other_systems Which other business systems? [partial]: Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified. Sources: chatgpt:oa-business-notes.
on_prem_sources Can on-prem file shares or databases be connected? [partial]: Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested. Sources: chatgpt:oa-mcp.
connector_provider Who builds and maintains each connector? [partial]: OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app. Sources: chatgpt:oa-mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-business-notes, chatgpt:oa-mcp.

Open WebUI

Agent cross-checked Support: partial

Native file pickers and the separately operated official oikb companion provide different connector paths, including oikb Teams and Gmail sync. Source permission preservation remains untested.

Availability: generally-available · Delivery: official-integration
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Microsoft/Google application registration for native file pickers, Separately deployed official oikb, Open WebUI 0.9.6+ and a user API key, Source credentials: Teams tenant/client/secret; Gmail Google credentials and the optional gmail extra; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

Teams/Gmail are oikb companion connectors, not native per-user live file pickers.
Operator setup, source credentials and source-specific consent are required; permissions after indexing/revocation were not tested.

microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [partial]: Native OneDrive for Business/SharePoint pickers require delegated application permissions and admin consent. Separately, oikb lists SharePoint and Teams; Teams uses TEAMS_TENANT_ID, TEAMS_CLIENT_ID and TEAMS_CLIENT_SECRET. This is a companion sync path. Outlook, exact Teams consent scopes and source-ACL preservation were not verified. Sources: open-webui:open-webui:onedrive, open-webui:open-webui:sync-connectors-r2.
google_workspace Which Google sources are connected? [partial]: The native Drive picker imports selected files. Separately, official oikb lists Google Drive and Gmail using GOOGLE_APPLICATION_CREDENTIALS; Gmail has an optional installation extra. Mailbox delegation/consent scope and continuing source-ACL preservation were not tested. Sources: open-webui:open-webui:rag, open-webui:open-webui:sync-connectors-r2.
atlassian Confluence and Jira? [partial]: Official companion oikb lists Confluence and Jira. Its separate credentials, runtime and source-specific configuration are required; source-permission sync was not verified. Sources: open-webui:open-webui:sync.
other_systems Which other business systems? [partial]: oikb lists GitHub, Notion, Slack and S3 among its sources; these are copied-content integrations rather than native per-user live search. Sources: open-webui:open-webui:sync.
on_prem_sources Can on-prem file shares or databases be connected? [supported]: A local folder can be mirrored using directory sync or the separate oikb tool. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:sync.
connector_provider Who builds and maintains each connector? [supported]: Open WebUI documents the native file pickers and maintains the official, separately installed oikb companion. MCP/OpenAPI connectors depend on their own maintainers and credentials. Sources: open-webui:open-webui:onedrive, open-webui:open-webui:rag, open-webui:open-webui:sync-connectors-r2, open-webui:open-webui:mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:onedrive, open-webui:open-webui:sync-connectors-r2, open-webui:open-webui:rag, open-webui:open-webui:sync, open-webui:open-webui:knowledge, open-webui:open-webui:mcp.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.
No two-user restricted-document, label-exclusion or revocation-latency test.

source_permissions_respected Are source permissions enforced per user? [supported]: Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits. Sources: chatgpt:oa-company-r2.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent. Sources: chatgpt:oa-sharepoint-r2.
revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.
admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-policy-r2.
sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-r2, chatgpt:oa-sharepoint-policy-r2.

Open WebUI

Agent cross-checked Support: partial

Open WebUI knowledge-resource grants are documented. Enforcement of the original enterprise source permissions after copying has not passed the required test.

Limitations

source_permissions_respected: Are source permissions enforced per user? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.
enforcement_point: Open WebUI resource grants govern access to its knowledge bases. Microsoft delegated permission limits the picker at import time; continuing source-system checks for the copied content were not established.
revocation_delay: How quickly does a removed permission take effect? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.
admin_scope_controls: Admins choose knowledge grants and which collections a model uses. Source site/folder/label exclusion and label propagation need connector-specific verification.
sensitivity_labels: Are Microsoft Purview or similar labels respected? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.

source_permissions_respected Are source permissions enforced per user? [unknown]: source_permissions_respected: Are source permissions enforced per user? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.
enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Open WebUI resource grants govern access to its knowledge bases. Microsoft delegated permission limits the picker at import time; continuing source-system checks for the copied content were not established. Sources: open-webui:open-webui:groups, open-webui:open-webui:onedrive.
revocation_delay How quickly does a removed permission take effect? [unknown]: revocation_delay: How quickly does a removed permission take effect? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.
admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Admins choose knowledge grants and which collections a model uses. Source site/folder/label exclusion and label propagation need connector-specific verification. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:groups.
sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: sensitivity_labels: Are Microsoft Purview or similar labels respected? No two-user restricted-document, grant/revoke or Purview-label fixture was run. Knowledge-resource ACLs and file-picker consent do not establish continuing source permission enforcement or revocation delay.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:groups, open-webui:open-webui:onedrive, open-webui:open-webui:knowledge.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.
Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes.

live_or_indexed Is content searched live or copied into an index? [partial]: The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.
sync_interval How often does an index refresh? [unknown]: How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
index_location Where is indexed content stored? [unknown]: Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.

Open WebUI

Agent cross-checked Support: partial

Uploaded knowledge is copied into an operator-selected index. Manual directory sync or a separate daemon updates it.

Limitations

sync_interval: Directory sync runs when invoked; oikb offers scheduled/on-demand synchronization. No universal connector interval or SLA applies.
deletion_propagation: Directory sync removes files missing from the local manifest during cleanup. Elapsed propagation time was not measured.

live_or_indexed Is content searched live or copied into an index? [supported]: Uploaded documents are parsed and indexed; an experimental external-vector-source mode queries a pre-existing customer index without re-ingestion. Sources: open-webui:open-webui:rag, open-webui:open-webui:knowledge.
sync_interval How often does an index refresh? [partial]: Directory sync runs when invoked; oikb offers scheduled/on-demand synchronization. No universal connector interval or SLA applies. Sources: open-webui:open-webui:knowledge, open-webui:open-webui:sync.
deletion_propagation How quickly does a deleted document disappear? [partial]: Directory sync removes files missing from the local manifest during cleanup. Elapsed propagation time was not measured. Sources: open-webui:open-webui:knowledge.
index_location Where is indexed content stored? [supported]: The operator selects the database or external vector source and its deployment location; there is no fixed vendor region for this self-hosted scope. Sources: open-webui:open-webui:rag, open-webui:open-webui:privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:rag, open-webui:open-webui:knowledge, open-webui:open-webui:sync, open-webui:open-webui:privacy.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Source links are documented; shared-corpus grounding accuracy remains unknown.

Limitations

No answer accuracy, citation accuracy or refusal rate was measured.

citations Are answers linked to specific sources? [partial]: Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.
citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.

Open WebUI

Agent cross-checked Support: partial

Citations are documented; citation accuracy and multilingual retrieval outcomes are untested.

Limitations

citation_accuracy: Do the cited passages support the answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
cross_language: Does a question in one language find documents in another? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
no_answer_behaviour: Does it say when the corpus has no answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
observed_accuracy: How many of the question set were answered correctly? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.

citations Are answers linked to specific sources? [supported]: RAG answers can include source references; chunk metadata may add details such as page numbers. Sources: open-webui:open-webui:rag.
citation_accuracy Do the cited passages support the answer? [unknown]: citation_accuracy: Do the cited passages support the answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
cross_language Does a question in one language find documents in another? [unknown]: cross_language: Does a question in one language find documents in another? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
no_answer_behaviour Does it say when the corpus has no answer? [unknown]: no_answer_behaviour: Does it say when the corpus has no answer? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.
observed_accuracy How many of the question set were answered correctly? [unknown]: observed_accuracy: How many of the question set were answered correctly? The shared DE/FR/EN corpus and factual/no-answer question set were not run. No citation-link accuracy, cross-language result, refusal rate or numerical accuracy is claimed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:rag.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

ChatGPT Business / Enterprise

Agent cross-checked Support: supported

Personal memory and project context have user and Enterprise role controls.

custom_instructions Can users set persistent instructions? [supported]: Custom instructions give persistent user guidance, separate from inferred memory. Sources: chatgpt:oa-memory.
cross_chat_memory Does the product remember facts across chats? [supported]: Enabled memory can use remembered facts and prior-chat context; availability varies. Sources: chatgpt:oa-memory.
user_memory_controls Can users view, edit and delete memories? [supported]: Users can inspect, correct or delete remembered information; source chats/files may need separate deletion. Sources: chatgpt:oa-memory.
admin_memory_controls Can admins turn memory off? [supported]: Enterprise admins can manage supported shared/improved-memory permissions by role. Sources: chatgpt:oa-admin-settings.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-memory, chatgpt:oa-admin-settings.

Open WebUI

Agent cross-checked Support: partial

Users can manage persistent memory and admins can disable or group-restrict it.

Limitations

custom_instructions: Model presets provide persistent system instructions and users can save instructions as memory. A separate personal-instructions setting was not inspected here.

custom_instructions Can users set persistent instructions? [partial]: Model presets provide persistent system instructions and users can save instructions as memory. A separate personal-instructions setting was not inspected here. Sources: open-webui:open-webui:models, open-webui:open-webui:memory.
cross_chat_memory Does the product remember facts across chats? [supported]: User-scoped memories carry facts and preferences between conversations. Sources: open-webui:open-webui:memory.
user_memory_controls Can users view, edit and delete memories? [supported]: Settings permits adding, editing and deleting memories. Sources: open-webui:open-webui:memory.
admin_memory_controls Can admins turn memory off? [supported]: Global and per-group switches disable memory access and server-side context use. Sources: open-webui:open-webui:memory.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:models, open-webui:open-webui:memory.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Current hosted commercial documentation checked 2026-10-26; plan=Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.
creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.
sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.
catalogue: The plugin directory and workspace GPT/agent discovery are documented.
prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.

create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026.
creator_permissions Can admins limit who creates them? [partial]: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed. Sources: chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026, chatgpt:oa-admin-settings-20261026.
sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency. Sources: chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026.
catalogue Is there an internal assistant directory? [partial]: The plugin directory and workspace GPT/agent discovery are documented. Sources: chatgpt:oa-business-notes-20261026, chatgpt:oa-company-r2-20261026.
prompt_library Are shared prompt templates available? [partial]: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over. Sources: chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026, chatgpt:oa-admin-settings-20261026, chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026, chatgpt:oa-company-r2-20261026, chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026, chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Open WebUI

Agent cross-checked Support: supported

Model presets are reusable assistants combining instructions, a base model, knowledge and tools.

create_assistants Can users create assistants with instructions, knowledge and tools? [supported]: The Models workspace creates presets with instructions, knowledge, tools, skills and parameters. Sources: open-webui:open-webui:models.
creator_permissions Can admins limit who creates them? [supported]: Workspace permission toggles control who can create resources. Sources: open-webui:open-webui:permissions.
sharing_scope Can assistants be shared with users, groups or everyone? [supported]: Model grants may target users, groups or public instance visibility. Sources: open-webui:open-webui:groups, open-webui:open-webui:models.
catalogue Is there an internal assistant directory? [supported]: The Models workspace lists available presets and model selectors expose those the user can access. Sources: open-webui:open-webui:models.
prompt_library Are shared prompt templates available? [supported]: Workspace prompt permissions cover creating and sharing reusable prompt resources. Sources: open-webui:open-webui:permissions.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:models, open-webui:open-webui:permissions, open-webui:open-webui:groups.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.
Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed.

builtin_tools Which tools are built in? [supported]: Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific. Sources: chatgpt:oa-enterprise-models-r2.
custom_actions Can admins add API actions? [partial]: Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding. Sources: chatgpt:oa-mcp-r2.
mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta. Sources: chatgpt:oa-mcp-r2.
tool_auth Do tools act as the user or as a shared account? [supported]: Personal app authorization and designated team service-account connections are separate routes. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes. Sources: chatgpt:oa-mcp-r2, chatgpt:oa-sharepoint-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-mcp-r2, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-sharepoint-r2.

Open WebUI

Agent cross-checked Support: partial

Native/custom tools and MCP are documented. The optional interactive Tool Permissions approval mode is experimental and off by default; automations and channel replies bypass it.

Availability: beta · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Current Tools/MCP documentation retrieved 2026-10-21; beta availability qualifies the optional experimental approval mode, not all tool integrations; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Optional separately operated MCP/OpenAPI tool servers or stdio bridge; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

The row uses beta for the experimental approval subfeature; ordinary tool integrations are documented separately.
Approval is opt-in for interactive chats and is bypassed in automations/channel replies; no mandatory side-effect policy was established.

builtin_tools Which tools are built in? [supported]: Knowledge, memory, web and other built-in tool categories are configured per model. Sources: open-webui:open-webui:models.
custom_actions Can admins add API actions? [supported]: Admins can install Python tools or connect OpenAPI tool servers. Sources: open-webui:open-webui:tools.
mcp_client Can it use remote MCP servers, and with what admin control? [supported]: The dedicated current guide documents admin-configured Streamable HTTP MCP. Local stdio requires a separately deployed bridge such as mcpo. Sources: open-webui:open-webui:mcp, open-webui:open-webui:tools.
tool_auth Do tools act as the user or as a shared account? [supported]: Configured modes include bearer credentials and user OAuth/OAuth 2.1; the resulting access depends on the server and granted scopes. Sources: open-webui:open-webui:mcp.
tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Admins control tool access and may enable experimental Tool Permissions (off by default). Interactive users can select Ask for approval with sequential Allow/Deny prompts; Full access remains the default. Automations and channel replies always use full access. A mandatory policy for every side effect and an external-call boundary fixture were not verified. Sources: open-webui:open-webui:approvals-r2, open-webui:open-webui:groups.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:models, open-webui:open-webui:tools, open-webui:open-webui:mcp, open-webui:open-webui:approvals-r2, open-webui:open-webui:groups.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Search, research and source links exist; external-provider and residency boundaries remain relevant.

Limitations

Read each atomic answer for its plan, access and feature limits.

web_search Is web search available? [supported]: Search is available on Business, Enterprise and Edu when permitted. Sources: chatgpt:oa-search.
admin_toggle Can admins disable it per organisation or group? [partial]: Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified. Sources: chatgpt:oa-search.
search_provider Which search provider handles queries, and where? [partial]: Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee. Sources: chatgpt:oa-search, chatgpt:oa-residency.
deep_research Is multi-step research with a report available? [supported]: Business and Enterprise include Deep Research; shared-report outcomes were not tested. Sources: chatgpt:oa-business, chatgpt:oa-models.
web_citations Are web sources cited? [supported]: Search responses provide source links/citations, with vendor warnings about correctness. Sources: chatgpt:oa-search.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-search, chatgpt:oa-residency, chatgpt:oa-business, chatgpt:oa-models.

Open WebUI

Agent cross-checked Support: partial

Search and multi-step page research are documented and require an external search provider or local metasearch deployment.

Limitations

search_provider: Provider choice includes external search services and self-operated options. The actual provider region and query processing contract depend on the chosen service.
deep_research: Native function calling can perform repeated search and URL fetching. No bounded research-report task was exercised.

web_search Is web search available? [supported]: Admins configure web search and users can enable it in a chat. Sources: open-webui:open-webui:web.
admin_toggle Can admins disable it per organisation or group? [supported]: Feature permissions grant web search per group; global configuration can turn it off. Sources: open-webui:open-webui:permissions, open-webui:open-webui:web.
search_provider Which search provider handles queries, and where? [partial]: Provider choice includes external search services and self-operated options. The actual provider region and query processing contract depend on the chosen service. Sources: open-webui:open-webui:web, open-webui:open-webui:offline.
deep_research Is multi-step research with a report available? [partial]: Native function calling can perform repeated search and URL fetching. No bounded research-report task was exercised. Sources: open-webui:open-webui:agent-search.
web_citations Are web sources cited? [supported]: Retrieved web sources are exposed as conversation references/citations. Sources: open-webui:open-webui:agent-search.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:web, open-webui:open-webui:permissions, open-webui:open-webui:offline, open-webui:open-webui:agent-search.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business/Enterprise team tasks support cloud schedules and app events.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise team tasks, subject to workspace permissions; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

No event-trigger or multi-step fixture was run.

workflow_builder Is there a workflow or chain builder? [supported]: Workspace Agents/team tasks use saved instructions, plugins and approved connections. Sources: chatgpt:oa-team-tasks.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Team tasks run on recurring schedules or one-time dates even while clients are closed. Sources: chatgpt:oa-team-tasks.
event_triggers Can external events start a workflow? [supported]: Supported Gmail/Slack events can start a task under configured permissions. Sources: chatgpt:oa-team-tasks.
builder_audience Is building aimed at business users, IT or developers? [supported]: Authorized members configure task instructions/triggers; admins and team owners manage connections. Sources: chatgpt:oa-team-tasks.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-team-tasks.

Open WebUI

Agent cross-checked Support: partial

Recurring prompts execute on the operator’s server. Developer extensions can add chains; a business workflow builder was not established.

Limitations

workflow_builder: Is there a workflow or chain builder? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.
event_triggers: Can external events start a workflow? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.
builder_audience: Schedules use a user-facing editor; custom Python tools and integrations require technical operators. No general no-code multi-system workflow designer was verified.

workflow_builder Is there a workflow or chain builder? [unknown]: workflow_builder: Is there a workflow or chain builder? The automation, tool and webhook documentation did not establish a complete business workflow builder or incoming email/form event trigger contract.
scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Automations support hourly/daily/weekly/monthly and RRULE schedules, manual runs, pause and execution history. Sources: open-webui:open-webui:automation.
event_triggers Can external events start a workflow? [partial]: A token-validated channel webhook publishes a message-created event that configured Python Event functions can handle. Developers must supply the downstream workflow logic; an incoming email/form connector or no-code multi-system workflow contract was not established. Sources: open-webui:open-webui:r4-incoming-channel-webhook, open-webui:open-webui:r4-event-dispatch.
builder_audience Is building aimed at business users, IT or developers? [partial]: Schedules use a user-facing editor; custom Python tools and integrations require technical operators. No general no-code multi-system workflow designer was verified. Sources: open-webui:open-webui:automation, open-webui:open-webui:tools.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: open-webui:open-webui:automation, open-webui:open-webui:tools, open-webui:open-webui:r4-incoming-channel-webhook, open-webui:open-webui:r4-event-dispatch.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Eligible Business and Enterprise Work access; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.
Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces. Sources: chatgpt:oa-work-r2.
visible_steps Are steps and tool calls shown? [partial]: Work documents reviewing progress and directing task execution; full tool-step visibility was not observed. Sources: chatgpt:oa-work-r2.
side_effect_confirmation Must the user confirm actions with side effects? [partial]: Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested. Sources: chatgpt:oa-work-r2.
stop_control Can the user stop a running task? [unknown]: A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-work-r2.

Open WebUI

Agent cross-checked Support: partial

Native tool calls and optional Open Terminal support agent tasks. Interactive tool approval is experimental and off by default, and never gates scheduled automations or channel replies.

Availability: beta · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Current Tools/Open Terminal documentation retrieved 2026-10-21; beta availability qualifies optional experimental approvals; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Optional separately deployed Open Terminal; Terminals orchestration is a separate component with unverified pinned licence terms; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

Beta availability refers to optional experimental approvals; the documented native tool mode is separate.
Automations and channel replies always use full access.
No gather-documents, draft-summary and propose-email fixture or background cancellation test was run.

agent_mode Is there an agent mode for multi-step tasks? [supported]: Tool-capable models can use knowledge and external tools; separately connected Open Terminal adds file and command execution. Sources: open-webui:open-webui:models, open-webui:open-webui:terminal.
visible_steps Are steps and tool calls shown? [supported]: Interactive tool calls display their results and, when experimental Ask for approval is enabled, pending/allowed/denied state. Sources: open-webui:open-webui:approvals-r2.
side_effect_confirmation Must the user confirm actions with side effects? [partial]: Experimental Tool Permissions is disabled by default and users must select Ask for approval. Full access executes immediately; automations and channel replies always bypass approval. The documented control is not a mandatory confirmation policy for every side effect. Sources: open-webui:open-webui:approvals-r2.
stop_control Can the user stop a running task? [partial]: In an interactive reply waiting for approval, Stop finalizes the reply and denies pending calls. This is a pending-call control; cancellation of background tasks and effects already executed was not tested. Sources: open-webui:open-webui:approvals-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:models, open-webui:open-webui:terminal, open-webui:open-webui:approvals-r2.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The separate API platform is distinct from the governed ChatGPT workspace.

Limitations

Unverified parts: knowledge_api, mcp_server.
Read each atomic answer for its plan, access and feature limits.

chat_api Is there an API for chat and assistants? [partial]: API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established. Sources: chatgpt:oa-business-faq.
knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.
api_governance Do audit, budgets and model rules apply to API use? [partial]: API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established. Sources: chatgpt:oa-business-faq.
mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq.

Open WebUI

Agent cross-checked Support: partial

Authenticated APIs cover chat, models and knowledge ingestion; product RBAC applies to API users.

Limitations

api_governance: API users use their account permissions; optional audit capture can log requests. Enforced spend budgets and full API/UI parity were not demonstrated.
mcp_server: Does the product expose itself to other agents over MCP? No supported native MCP server exposing the whole product was established in the API and MCP-client guides.

chat_api Is there an API for chat and assistants? [supported]: OpenAI-compatible chat completion and model management endpoints accept API keys or session JWTs. Sources: open-webui:open-webui:api.
knowledge_api Can documents be loaded through an API? [supported]: File upload and knowledge attachment are documented APIs. Sources: open-webui:open-webui:api, open-webui:open-webui:knowledge.
api_governance Do audit, budgets and model rules apply to API use? [partial]: API users use their account permissions; optional audit capture can log requests. Enforced spend budgets and full API/UI parity were not demonstrated. Sources: open-webui:open-webui:api, open-webui:open-webui:hardening.
mcp_server Does the product expose itself to other agents over MCP? [unknown]: mcp_server: Does the product expose itself to other agents over MCP? No supported native MCP server exposing the whole product was established in the API and MCP-client guides.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:api, open-webui:open-webui:knowledge, open-webui:open-webui:hardening.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Web, mobile and desktop clients exist, with plan-specific managed deployment.

Limitations

Read each atomic answer for its plan, access and feature limits.

web Is a full web client available? [supported]: ChatGPT and Company Knowledge have web interfaces. Sources: chatgpt:oa-company.
desktop_apps Windows and macOS apps? [supported]: The current ChatGPT desktop app supports macOS and Windows. Sources: chatgpt:oa-work.
mobile_apps iOS and Android apps with SSO? [partial]: Business is available on iPhone/Android; enterprise SSO app login was not trialled. Sources: chatgpt:oa-business-faq.
browser_extension Is there a browser extension or sidebar? [supported]: An official Chrome extension sets ChatGPT as the address-bar search destination. Sources: chatgpt:oa-search.
managed_deployment Can IT deploy and configure clients through MDM? [partial]: Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access. Sources: chatgpt:oa-enterprise-notes.
client_feature_gaps Which features are missing on mobile? [partial]: Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature. Sources: chatgpt:oa-mcp.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-work, chatgpt:oa-business-faq, chatgpt:oa-search, chatgpt:oa-enterprise-notes, chatgpt:oa-mcp.

Open WebUI

Agent cross-checked Support: partial

The web/PWA client is complemented by a separate native Desktop distribution for macOS, Windows and Linux. Desktop is explicitly Early Alpha; SSO/MDM and cross-client parity were not tested.

Availability: beta · Delivery: native
Scope: surfaces=Customer-operated web application and server, Open WebUI Desktop native distribution (Early Alpha); version=Web/PWA documentation retrieved 2026-10-21; Desktop v0.0.20 / 601137c5dec2967cfe173a6bf071fbbb460852be (released 2026-05-06, labelled Early Alpha); plan=Customer-operated web/PWA plus the separately packaged Open WebUI Desktop distribution; production Quick Start recommends Docker or Python; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=Windows, macOS, Linux, iOS (PWA), Android (PWA).

Limitations

Beta availability reflects the Early Alpha desktop distribution; the browser/PWA route is separate.
Native mobile clients, corporate SSO, MDM/Intune deployment and client parity were not tested.

web Is a full web client available? [supported]: The deployed server supplies the full browser client; Quick Start also links the separate desktop distribution. Sources: open-webui:open-webui:desktop-quickstart-r2.
desktop_apps Windows and macOS apps? [partial]: Open WebUI Desktop v0.0.20 provides native macOS (Apple Silicon/Intel), Windows (x64/ARM64) and Linux installers. It can run locally without Docker or connect to an existing server. It is labelled Early Alpha; first launch requires internet. Enterprise SSO and managed rollout were not tested. Sources: open-webui:open-webui:desktop-readme-r2, open-webui:open-webui:desktop-release-r2, open-webui:open-webui:desktop-quickstart-r2.
mobile_apps iOS and Android apps with SSO? [partial]: Android browsers and iOS Safari can install the PWA. Native mobile app-store clients and mobile company-SSO/MDM behavior were not verified. Sources: open-webui:open-webui:pwa-r2.
browser_extension Is there a browser extension or sidebar? [unknown]: browser_extension: Is there a browser extension or sidebar? No first-party managed MDM/Intune deployment policy or Office/browser sidebar extension was established in the client guide.
managed_deployment Can IT deploy and configure clients through MDM? [unknown]: managed_deployment: Can IT deploy and configure clients through MDM? No first-party managed MDM/Intune deployment policy or Office/browser sidebar extension was established in the client guide.
client_feature_gaps Which features are missing on mobile? [partial]: PWA notifications need the app to remain open. Desktop is Early Alpha and Quick Start recommends Docker/Python for production; no desktop/mobile feature-parity or enterprise SSO matrix was verified. Sources: open-webui:open-webui:pwa-r2, open-webui:open-webui:desktop-readme-r2, open-webui:open-webui:desktop-quickstart-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:desktop-quickstart-r2, open-webui:open-webui:desktop-readme-r2, open-webui:open-webui:desktop-release-r2, open-webui:open-webui:pwa-r2.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Read each atomic answer for its plan, access and feature limits.

word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits. Sources: chatgpt:oa-word.
outlook Does it work inside Outlook? [partial]: An Outlook connected app is documented; a native Outlook add-in was not established. Sources: chatgpt:oa-enterprise-notes.
teams Is there a Teams app or bot? [supported]: Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup. Sources: chatgpt:oa-enterprise-notes.
google_workspace_apps Does it work inside Docs, Sheets or Gmail? [partial]: Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified. Sources: chatgpt:oa-business-notes.
licence_prerequisites Which licences or consents are needed? [supported]: Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply. Sources: chatgpt:oa-word.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word, chatgpt:oa-enterprise-notes, chatgpt:oa-business-notes.

Open WebUI

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans; add_ons=Microsoft Word and administrator-approved ChatGPT Microsoft add-in, Applicable usage allowance/credits and workspace feature access; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

This positive writing finding concerns the native Word add-in, not every chat/client surface.
Translation layout, terminology/glossary behavior and Swiss variants remain untested.

document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
translation_engine Which engine translates? [unknown]: Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments. Sources: chatgpt:oa-word-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word-r2.

Open WebUI

Agent cross-checked Support: partial

AI editing is documented in Notes. Dedicated layout-preserving translation and glossary behavior remain unknown.

Limitations

document_translation: Can whole documents be translated with formatting kept? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.
translation_engine: Notes sends rewrite requests to the selected model. A dedicated translation service or whole-document translation workflow was not established.
glossaries: Are company glossaries supported? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.
formality_and_variants: Can formality and regional variants (de-CH) be set? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.

document_translation Can whole documents be translated with formatting kept? [unknown]: document_translation: Can whole documents be translated with formatting kept? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.
translation_engine Which engine translates? [partial]: Notes sends rewrite requests to the selected model. A dedicated translation service or whole-document translation workflow was not established. Sources: open-webui:open-webui:notes.
glossaries Are company glossaries supported? [unknown]: glossaries: Are company glossaries supported? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.
formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: formality_and_variants: Can formality and regional variants (de-CH) be set? No DE-to-FR/IT contract translation fixture, de-CH/formality acceptance test, company glossary or layout-preserving translator was verified in the Notes and document guides.
writing_tools Are dedicated rewrite and proofreading tools available? [supported]: The Notes editor supports AI rewriting and improving selected text. Sources: open-webui:open-webui:notes.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:notes.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Enterprise native image generation; output rights under the business Services Agreement; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.
admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.

image_generation Can users generate images, with which models? [partial]: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified. Sources: chatgpt:oa-enterprise-models-r2-20261026.
image_editing Can users edit uploaded images? [supported]: Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu. Sources: chatgpt:chatgpt:images-editing-20261026.
admin_control Can admins restrict image generation? [unknown]: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
usage_terms What usage rights apply to output? [partial]: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use. Sources: chatgpt:oa-services-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:images-editing-20261026.

Open WebUI

Agent cross-checked Support: partial

Configured image engines generate and edit uploaded images, subject to feature permissions.

Limitations

usage_terms: What usage rights apply to output? Output rights and actual per-image costs depend on the chosen image service and were not established as a single Open WebUI entitlement.

image_generation Can users generate images, with which models? [supported]: OpenAI, Gemini, ComfyUI and AUTOMATIC1111 are documented engine routes; exact models are operator-configured. Sources: open-webui:open-webui:images.
image_editing Can users edit uploaded images? [supported]: The usage guide documents uploaded-image edits and multi-image compositing with an enabled editing engine. Sources: open-webui:open-webui:image-usage.
admin_control Can admins restrict image generation? [supported]: Global image configuration, feature permission and model capability govern availability. Sources: open-webui:open-webui:image-usage.
usage_terms What usage rights apply to output? [unknown]: usage_terms: What usage rights apply to output? Output rights and actual per-image costs depend on the chosen image service and were not established as a single Open WebUI entitlement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:images, open-webui:open-webui:image-usage.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live Voice and recording uploads are documented with seat- and billing-specific rules.

Limitations

dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.
read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.
voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.
meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.
swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

dictation Can users dictate prompts? [partial]: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed. Sources: chatgpt:oa-voice.
read_aloud Can answers be read aloud? [partial]: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee. Sources: chatgpt:chatgpt:mobile-read-aloud-20261026.
voice_conversation Is a live voice mode available? [partial]: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract. Sources: chatgpt:oa-voice.
meeting_summaries Are meetings transcribed and summarised? [partial]: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot. Sources: chatgpt:oa-files-20261026.
swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-voice, chatgpt:oa-files-20261026, chatgpt:chatgpt:mobile-read-aloud-20261026.

Open WebUI

Agent cross-checked Support: partial

Dictation, read-aloud and voice conversation use configured audio services. Swiss German recognition and a meeting workflow were not tested.

Limitations

meeting_summaries: Are meetings transcribed and summarised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.
swiss_german_speech: Is Swiss German speech recognised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.

dictation Can users dictate prompts? [supported]: Audio configuration supports speech-to-text for prompts. Sources: open-webui:open-webui:env.
read_aloud Can answers be read aloud? [supported]: Standard voice reads replies using the configured TTS engine, including browser options. Sources: open-webui:open-webui:voice.
voice_conversation Is a live voice mode available? [supported]: Standard STT/TTS voice mode and separately configured realtime API calls are documented. Sources: open-webui:open-webui:voice.
meeting_summaries Are meetings transcribed and summarised? [unknown]: meeting_summaries: Are meetings transcribed and summarised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.
swiss_german_speech Is Swiss German speech recognised? [unknown]: swiss_german_speech: Is Swiss German speech recognised? No meeting-transcription fixture or Swiss German speech evaluation was run. Audio location depends on the chosen browser, local, Azure or other provider engine.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:env, open-webui:open-webui:voice.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Code-backed analysis and generated documents are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.
No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run.

data_analysis Can it analyse spreadsheets with executed code? [supported]: Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
charts Can it produce charts? [supported]: For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
office_file_output Can it create Word, Excel or PowerPoint files? [partial]: Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested. Sources: chatgpt:oa-work-r2.
canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-admin-settings.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2, chatgpt:oa-work-r2, chatgpt:oa-admin-settings.

Open WebUI

Agent cross-checked Support: partial

Optional Open Terminal runs analysis code and creates artifacts; Notes provides document editing.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Separately operated Open Terminal and document libraries; Enterprise Terminals optional; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

office_file_output: The runtime can process Office files and create downloadable files through code and installed packages. Editable DOCX/XLSX/PPTX output was not verified with the shared fixture.

data_analysis Can it analyse spreadsheets with executed code? [supported]: Open Terminal documents spreadsheet/CSV inspection and code-based data analysis on the separately deployed runtime. Sources: open-webui:open-webui:terminal.
charts Can it produce charts? [supported]: Its data-analysis workflow includes generated charts and report artifacts. Sources: open-webui:open-webui:terminal.
office_file_output Can it create Word, Excel or PowerPoint files? [partial]: The runtime can process Office files and create downloadable files through code and installed packages. Editable DOCX/XLSX/PPTX output was not verified with the shared fixture. Sources: open-webui:open-webui:terminal.
canvas_editing Is there a document or canvas editor for iterating on output? [supported]: Notes offers a rich text and Markdown editor with AI rewrites. Sources: open-webui:open-webui:notes.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:terminal, open-webui:open-webui:notes.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Shared projects and team resources support collaboration with explicit visibility limits.

Limitations

No cross-group sharing or restricted-source leakage test was performed.

share_chats Can chats be shared inside the organisation? [supported]: Managed-workspace sharing is controlled by permissions; shared-project chats require project membership. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings.
team_spaces Are shared projects or workspaces available? [supported]: Shared projects and Enterprise team Pages/Spaces are documented. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
group_chat Can several people chat together with the AI? [partial]: Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs. Sources: chatgpt:oa-projects.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings, chatgpt:oa-enterprise-notes.

Open WebUI

Agent cross-checked Support: partial

Chats, shared resources and multi-person channels are documented. Recipient source-access boundaries were not tested.

Limitations

team_spaces: Groups organize shared models/knowledge and channels organize collaboration. This is not evidence of separate legal-entity tenancy.
share_permission_boundary: Does sharing respect the recipient's access to sources? No colleague-in-another-group chat-sharing fixture was run; transcript sharing may reveal already included content independently of original source access.

share_chats Can chats be shared inside the organisation? [supported]: Chat sharing is a configurable permission and users can manage shared chats. Sources: open-webui:open-webui:permissions, open-webui:open-webui:export.
team_spaces Are shared projects or workspaces available? [partial]: Groups organize shared models/knowledge and channels organize collaboration. This is not evidence of separate legal-entity tenancy. Sources: open-webui:open-webui:groups, open-webui:open-webui:channels.
group_chat Can several people chat together with the AI? [supported]: Channels support multiple members and AI participation. Sources: open-webui:open-webui:channels.
share_permission_boundary Does sharing respect the recipient's access to sources? [unknown]: share_permission_boundary: Does sharing respect the recipient's access to sources? No colleague-in-another-group chat-sharing fixture was run; transcript sharing may reveal already included content independently of original source access.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:permissions, open-webui:open-webui:export, open-webui:open-webui:groups, open-webui:open-webui:channels.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

German, French and Italian UI settings are documented; quality was not observed.

Limitations

Unverified parts: dach_language_quality, admin_ui_languages.
Read each atomic answer for its plan, access and feature limits.

ui_languages Which UI languages are offered? [supported]: Browser and mobile language settings include German, French and Italian. Sources: chatgpt:oa-language.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.
accessibility_statement Is there a WCAG conformance statement? [partial]: The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected. Sources: chatgpt:oa-trust.
admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-language, chatgpt:oa-trust.

Open WebUI

Agent cross-checked Support: partial

English, German, French and Italian locales are present in the pinned client. Completeness, naturalness and WCAG conformance are unknown.

Limitations

dach_language_quality: Are German, French and Italian UIs complete and natural? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.
accessibility_statement: Is there a WCAG conformance statement? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.
admin_ui_languages: Is the admin interface available in German? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.

ui_languages Which UI languages are offered? [supported]: The locale registry includes en-US/en-GB, de-DE, fr-FR and it-IT among other languages. Sources: open-webui:open-webui:i18n-pin.
dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: dach_language_quality: Are German, French and Italian UIs complete and natural? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.
accessibility_statement Is there a WCAG conformance statement? [unknown]: accessibility_statement: Is there a WCAG conformance statement? Locale registration is not a UI-quality test. No full German admin-screen walkthrough or WCAG conformance report was reviewed; broader i18n and accessibility remain roadmap topics.
admin_ui_languages Is the admin interface available in German? [partial]: The pinned German locale includes Admin Panel, user-management and settings labels. Full admin-screen translation coverage and naturalness were not observed; the public roadmap still lists full internationalization as planned. Sources: open-webui:open-webui:r4-german-admin-translations.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: open-webui:open-webui:i18n-pin, open-webui:open-webui:r4-german-admin-translations.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.

Limitations

mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.
conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.
domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts.

sso_protocols Which SSO protocols and identity providers work? [supported]: Business supports SAML and OIDC identity-provider connections. Sources: chatgpt:oa-business-sso.
sso_plan Which plan includes SSO? [supported]: Business includes SSO and domain verification; Enterprise uses its managed identity setup. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
mfa Can MFA be enforced? [partial]: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy. Sources: chatgpt:chatgpt:native-mfa-enforcement-20261026.
conditional_access Do Entra conditional-access policies apply? [partial]: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested. Sources: chatgpt:oa-enterprise-notes-20261026.
domain_capture Can the company claim its email domain? [partial]: Business can verify more than one domain; verification does not automatically merge personal accounts. Sources: chatgpt:oa-business-sso.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:native-mfa-enforcement-20261026.

Open WebUI

Agent cross-checked Support: partial

OAuth/OIDC, trusted-header and directory authentication are documented; standard self-hosting includes configuration access.

Limitations

conditional_access: The privacy guide recommends enforcing MFA, conditional access and device posture at the identity provider. No Entra sign-in fixture was run.
domain_capture: Can the company claim its email domain? Email-domain filtering settings do not establish enterprise domain ownership capture; this was not verified.

sso_protocols Which SSO protocols and identity providers work? [supported]: OAuth/OIDC includes Microsoft, Google and generic providers; trusted-header proxies and LDAP are documented. Direct SAML was not established. Sources: open-webui:open-webui:sso, open-webui:open-webui:roles.
sso_plan Which plan includes SSO? [supported]: The public self-hosted authentication configuration is available under standard use, with no separately listed SSO charge. Sources: open-webui:open-webui:sso, open-webui:open-webui:enterprise.
mfa Can MFA be enforced? [supported]: Admins can enable built-in authenticator-based MFA and choose whether OAuth may bypass it. Sources: open-webui:open-webui:mfa.
conditional_access Do Entra conditional-access policies apply? [partial]: The privacy guide recommends enforcing MFA, conditional access and device posture at the identity provider. No Entra sign-in fixture was run. Sources: open-webui:open-webui:privacy.
domain_capture Can the company claim its email domain? [unknown]: domain_capture: Can the company claim its email domain? Email-domain filtering settings do not establish enterprise domain ownership capture; this was not verified.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:sso, open-webui:open-webui:roles, open-webui:open-webui:enterprise, open-webui:open-webui:mfa, open-webui:open-webui:privacy.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Standalone Business and Enterprise differ materially in provisioning and leaver behavior.

Limitations

No SCIM or leaver fixture was performed.

scim Is SCIM provisioning supported? [supported]: Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
group_sync Are identity-provider groups synced? [supported]: Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
jit_provisioning Are users created at first login? [partial]: Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM. Sources: chatgpt:oa-business-sso.
deprovisioning What happens to a removed user's data and shared assets? [supported]: Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility. Sources: chatgpt:oa-leavers.
seat_assignment Can admins assign and reclaim seats? [supported]: Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access. Sources: chatgpt:oa-billing, chatgpt:oa-members.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-leavers, chatgpt:oa-billing, chatgpt:oa-members.

Open WebUI

Agent cross-checked Support: partial

SCIM and login-time identity groups are documented; content ownership after removing a user needs further verification.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=SCIM bearer-token authentication rechecked at v0.12.4 / 33c1978d5bad52a31df75ea55143025dfad18d16 and current guide on 2026-10-26; other accepted identity facts retain their own cited versions; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

deprovisioning: SCIM active=false maps ordinary users to pending and disconnects live sessions. Asset transfer and retained shared content were not fixture-tested.
seat_assignment: Administrators control user accounts and roles. Standard use has no paid per-seat licence assignment mechanism to price; Enterprise entitlements were not reviewed.
No user-selectable token-scope control was established from the current SCIM guide or pinned authentication path.

scim Is SCIM provisioning supported? [supported]: SCIM 2.0 provisions/deactivates users and manages groups when enabled through SCIM_ENABLED and authenticated with the configured SCIM_TOKEN bearer token. The documented configuration does not expose user-selectable token scopes. Sources: open-webui:open-webui:r7-scim-bearer-doc, open-webui:open-webui:r7-scim-bearer-code.
group_sync Are identity-provider groups synced? [supported]: OAuth group management syncs claims at sign-in; SCIM also manages memberships. Sources: open-webui:open-webui:sso, open-webui:open-webui:scim.
jit_provisioning Are users created at first login? [supported]: OAuth account creation and optional JIT group creation can be enabled. Sources: open-webui:open-webui:sso.
deprovisioning What happens to a removed user's data and shared assets? [partial]: SCIM active=false maps ordinary users to pending and disconnects live sessions. Asset transfer and retained shared content were not fixture-tested. Sources: open-webui:open-webui:scim.
seat_assignment Can admins assign and reclaim seats? [partial]: Administrators control user accounts and roles. Standard use has no paid per-seat licence assignment mechanism to price; Enterprise entitlements were not reviewed. Sources: open-webui:open-webui:roles, open-webui:open-webui:enterprise.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-25. Sources: open-webui:open-webui:scim, open-webui:open-webui:sso, open-webui:open-webui:roles, open-webui:open-webui:enterprise, open-webui:open-webui:r7-scim-bearer-doc, open-webui:open-webui:r7-scim-bearer-code.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise groups/RBAC and delegated roles differ from Business administration.

Limitations

No disabled-feature test with two users was performed.

admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks. Sources: chatgpt:oa-members.
groups Can permissions be set per group? [supported]: Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded. Sources: chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso.
feature_toggles Which features can be switched on or off per group? [partial]: Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested. Sources: chatgpt:oa-admin-settings.
multi_entity Can subsidiaries or departments be separated within one contract? [partial]: The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console. Sources: chatgpt:oa-services.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-members, chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso, chatgpt:oa-admin-settings, chatgpt:oa-services.

Open WebUI

Agent cross-checked Support: partial

Roles and additive groups provide feature and resource permissions; separate instances remain the documented stronger trust boundary.

Limitations

admin_roles: Admin, User and Pending are system roles. Admin access can be reduced by product flags, but a least-privilege delegated-admin role matrix was not established.
multi_entity: Groups can organize departments; the privacy guide recommends separate instances/databases/operators for distinct trust boundaries. A multi-entity commercial contract was not reviewed.

admin_roles Which admin roles exist, and can admin rights be delegated? [partial]: Admin, User and Pending are system roles. Admin access can be reduced by product flags, but a least-privilege delegated-admin role matrix was not established. Sources: open-webui:open-webui:roles.
groups Can permissions be set per group? [supported]: User/group resource grants and additive feature permissions are documented. Sources: open-webui:open-webui:groups.
feature_toggles Which features can be switched on or off per group? [supported]: Permissions cover web search, images, files, model creation, tools, knowledge, memories and other features. Sources: open-webui:open-webui:permissions.
multi_entity Can subsidiaries or departments be separated within one contract? [partial]: Groups can organize departments; the privacy guide recommends separate instances/databases/operators for distinct trust boundaries. A multi-entity commercial contract was not reviewed. Sources: open-webui:open-webui:groups, open-webui:open-webui:privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:roles, open-webui:open-webui:groups, open-webui:open-webui:permissions, open-webui:open-webui:privacy.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.
export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.
privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.

adoption_dashboard Is there an adoption dashboard? [supported]: Business has workspace analytics with active users, messages and credits. Sources: chatgpt:oa-business-notes-20261026.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified. Sources: chatgpt:oa-business-notes-20261026.
export Can usage data be exported? [partial]: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.
privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-notes-20261026, chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.

Open WebUI

Agent cross-checked Support: partial

Admin analytics provides user/model/group activity and token reports, with API export.

Limitations

breakdowns: User, model and group views are documented. Complete feature/assistant breakdowns were not established.
privacy_modes: Admins can disable analytics and product-level chat access. Pseudonymized reporting was not established; the default user table identifies users.

adoption_dashboard Is there an adoption dashboard? [supported]: The dashboard reports messages, chats, token usage and user activity by date range. Sources: open-webui:open-webui:analytics.
breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: User, model and group views are documented. Complete feature/assistant breakdowns were not established. Sources: open-webui:open-webui:analytics.
export Can usage data be exported? [supported]: Analytics API endpoints can be exported into JSON or external BI tooling. Sources: open-webui:open-webui:analytics.
privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Admins can disable analytics and product-level chat access. Pseudonymized reporting was not established; the default user table identifies users. Sources: open-webui:open-webui:analytics, open-webui:open-webui:privacy.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:analytics, open-webui:open-webui:privacy.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has credit and recharge limits; these do not equate to a full cost-centre system.

Limitations

Unverified parts: chargeback.
Read each atomic answer for its plan, access and feature limits.

cost_visibility Can admins see cost or consumption per user and group? [supported]: Business analytics show member seat types, credits and messages. Sources: chatgpt:oa-business-notes.
budgets Can budgets be set per user or group? [supported]: Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits. Sources: chatgpt:oa-credit-controls.
budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested. Sources: chatgpt:oa-credit-controls.
chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-credit-controls.

Open WebUI

Agent cross-checked Support: partial

Token usage supports cost estimation; enforced monetary budgets and cost-centre exports remain unverified.

Limitations

cost_visibility: Analytics exposes provider-reported input/output tokens by user/model/group; billed currency requires multiplying by external provider prices.
budgets: Can budgets be set per user or group? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.
budget_enforcement: Does reaching a budget alert, block or downgrade? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.
chargeback: Can costs be exported per cost centre? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.

cost_visibility Can admins see cost or consumption per user and group? [partial]: Analytics exposes provider-reported input/output tokens by user/model/group; billed currency requires multiplying by external provider prices. Sources: open-webui:open-webui:analytics.
budgets Can budgets be set per user or group? [unknown]: budgets: Can budgets be set per user or group? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.
budget_enforcement Does reaching a budget alert, block or downgrade? [unknown]: budget_enforcement: Does reaching a budget alert, block or downgrade? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.
chargeback Can costs be exported per cost centre? [unknown]: chargeback: Can costs be exported per cost centre? The analytics and roadmap sources were checked. Numeric user/group budgets, block/downgrade behavior and cost-centre chargeback exports were not established; a low-budget test was not run.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:analytics.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.
No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business.

admin_events Are admin and security events logged? [supported]: Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys. Sources: chatgpt:oa-compliance-r2.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.
siem_export Can logs stream to a SIEM or be exported? [supported]: Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred. Sources: chatgpt:oa-compliance-r2.
ediscovery Are eDiscovery and legal hold supported? [partial]: Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified. Sources: chatgpt:oa-compliance-r2.
log_retention How long are logs kept? [supported]: Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads. Sources: chatgpt:oa-compliance-r2.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.

Open WebUI

Agent cross-checked Support: partial

Optional request logging can capture metadata or content and stream to operator log infrastructure. It is not a verified immutable compliance archive.

Limitations

ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal-hold contract or immutable retention/integrity model was verified.
log_retention: File rotation is configurable and operators own log storage and retention. No universal retention period or tamper-evident archive was established.

admin_events Are admin and security events logged? [supported]: Configured request logging can include authentication and administrative API paths. Sources: open-webui:open-webui:hardening.
content_logging Can prompts and answers be retained for compliance, and is it configurable? [supported]: REQUEST and REQUEST_RESPONSE levels add bodies, subject to path exclusions and a body-size cap; metadata-only capture is also available. Sources: open-webui:open-webui:hardening.
siem_export Can logs stream to a SIEM or be exported? [supported]: File or stdout output can feed an operator-managed log collector. Sources: open-webui:open-webui:hardening.
ediscovery Are eDiscovery and legal hold supported? [unknown]: ediscovery: Are eDiscovery and legal hold supported? No eDiscovery/legal-hold contract or immutable retention/integrity model was verified.
log_retention How long are logs kept? [partial]: File rotation is configurable and operators own log storage and retention. No universal retention period or tamper-evident archive was established. Sources: open-webui:open-webui:hardening, open-webui:open-webui:security.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:hardening, open-webui:open-webui:security.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.

Limitations

Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.
Read each atomic answer for its plan, access and feature limits.

pii_detection Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
pii_action Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
dlp_integration Does it integrate with an existing DLP product? [partial]: Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction. Sources: chatgpt:oa-compliance.
filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance.

Open WebUI

Agent cross-checked Support: partial

Custom request filters provide an extension point for PII policies; a configured detection/redaction product and Swiss fixture result were not established.

Availability: generally-available · Delivery: manual-workaround
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

pii_detection: Is personal data detected in prompts and files? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.
pii_action: An installed custom Python filter can modify or reject requests before model processing. No built-in AHV/IBAN policy is claimed.
custom_patterns: Custom filter code can implement customer rules; ready-made managed pattern libraries were not verified.
dlp_integration: Does it integrate with an existing DLP product? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.

pii_detection Is personal data detected in prompts and files? [unknown]: pii_detection: Is personal data detected in prompts and files? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.
pii_action Is it redacted, masked, blocked or only warned? [partial]: An installed custom Python filter can modify or reject requests before model processing. No built-in AHV/IBAN policy is claimed. Sources: open-webui:open-webui:filter.
custom_patterns Can admins add custom patterns or terms? [partial]: Custom filter code can implement customer rules; ready-made managed pattern libraries were not verified. Sources: open-webui:open-webui:filter.
dlp_integration Does it integrate with an existing DLP product? [unknown]: dlp_integration: Does it integrate with an existing DLP product? The filter framework was reviewed, not a configured PII/DLP deployment. No AHV/IBAN/file fixture, Purview/Netskope connector or default detection coverage was verified.
filter_location Where does filtering run? [supported]: Python filters execute in the customer-operated backend unless their implementation calls an external service. Sources: open-webui:open-webui:filter.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:filter.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.

Limitations

Unverified parts: org_instructions.
Read each atomic answer for its plan, access and feature limits.

org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.
usage_notice Can users be required to accept a usage policy? [partial]: The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established. Sources: chatgpt:oa-admin-settings.
content_filters Are content filters configurable? [partial]: Service usage restrictions apply; customer-configurable topic filters were not established. Sources: chatgpt:oa-services.
violation_reporting Are policy hits visible to admins? [partial]: Compliance app/audit events are available; complete policy-violation coverage was not verified. Sources: chatgpt:oa-compliance.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-admin-settings, chatgpt:oa-services, chatgpt:oa-compliance.

Open WebUI

Agent cross-checked Support: partial

Model defaults, prompts, banners and custom filters can express policy. Recorded acceptance and violation reporting remain unknown.

Limitations

org_instructions: Admins can configure model/default system prompts; sources explicitly warn that instructions do not guarantee model behavior.
usage_notice: Banners can display policy text, but a required recorded acknowledgement was not established.
content_filters: Operators can install custom request/response filters. Actual policy enforcement depends on that code and configuration.
violation_reporting: Are policy hits visible to admins? The models, banner and filter guides did not establish an organization-wide violation dashboard or mandatory acceptable-use acknowledgement.

org_instructions Can admins set organisation-wide instructions? [partial]: Admins can configure model/default system prompts; sources explicitly warn that instructions do not guarantee model behavior. Sources: open-webui:open-webui:models, open-webui:open-webui:env.
usage_notice Can users be required to accept a usage policy? [partial]: Banners can display policy text, but a required recorded acknowledgement was not established. Sources: open-webui:open-webui:banners.
content_filters Are content filters configurable? [partial]: Operators can install custom request/response filters. Actual policy enforcement depends on that code and configuration. Sources: open-webui:open-webui:filter.
violation_reporting Are policy hits visible to admins? [unknown]: violation_reporting: Are policy hits visible to admins? The models, banner and filter guides did not establish an organization-wide violation dashboard or mandatory acceptable-use acknowledgement.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:models, open-webui:open-webui:env, open-webui:open-webui:banners, open-webui:open-webui:filter.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu residency separates regional content storage from GPU execution and global operations.

Limitations

Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions.

storage_region Where are chats, files and indexes stored? [partial]: Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established. Sources: chatgpt:oa-residency.
inference_region Where do model calls run, per provider? [partial]: Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere. Sources: chatgpt:oa-residency.
backups_logs_region Where are backups, logs and telemetry? [partial]: In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment. Sources: chatgpt:oa-residency.
support_access_region From where can vendor staff access data? [partial]: Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established. Sources: chatgpt:oa-privacy.
swiss_hosting Is Swiss hosting available? [partial]: Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment. Sources: chatgpt:oa-residency.
residency_plan Which plan or option provides residency? [partial]: Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility. Sources: chatgpt:oa-residency.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-residency, chatgpt:oa-privacy.

Open WebUI

Agent cross-checked Support: partial

The operator chooses data locations; external services can receive prompts or documents independently of where Open WebUI is hosted.

Limitations

backups_logs_region: The operator controls backups and logging locations. A concrete installation and its telemetry/egress were not audited.
support_access_region: Operators and support recipients with host/database access can read data; there is no reviewed geographic enterprise support-access commitment.
swiss_hosting: An organization can deploy the self-hosted stack on Swiss infrastructure. This is not a bundled vendor-managed Swiss service or guaranteed Swiss inference.

storage_region Where are chats, files and indexes stored? [supported]: Chats, files and indexes reside in configured customer storage/database locations. No vendor-chosen region applies to this self-hosted instance. Sources: open-webui:open-webui:privacy.
inference_region Where do model calls run, per provider? [supported]: The selected provider endpoint runs inference; local, private or external endpoints must be scoped separately. Sources: open-webui:open-webui:provider, open-webui:open-webui:privacy.
backups_logs_region Where are backups, logs and telemetry? [partial]: The operator controls backups and logging locations. A concrete installation and its telemetry/egress were not audited. Sources: open-webui:open-webui:privacy.
support_access_region From where can vendor staff access data? [partial]: Operators and support recipients with host/database access can read data; there is no reviewed geographic enterprise support-access commitment. Sources: open-webui:open-webui:privacy.
swiss_hosting Is Swiss hosting available? [partial]: An organization can deploy the self-hosted stack on Swiss infrastructure. This is not a bundled vendor-managed Swiss service or guaranteed Swiss inference. Sources: open-webui:open-webui:privacy, open-webui:open-webui:quickstart.
residency_plan Which plan or option provides residency? [supported]: Self-hosting gives the operator infrastructure placement control under standard use; provider contracts and optional enterprise services are separate. Sources: open-webui:open-webui:privacy, open-webui:open-webui:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:privacy, open-webui:open-webui:provider, open-webui:open-webui:quickstart, open-webui:open-webui:enterprise.

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.

Limitations

Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.
Read each atomic answer for its plan, access and feature limits.

multi_tenant_saas Is a shared SaaS offered? [partial]: Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested. Sources: chatgpt:oa-business.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business.

Open WebUI

Agent cross-checked Support: partial

Customer-operated cloud and on-premise installs are documented, with offline operation requiring all dependencies to be local.

Limitations

multi_tenant_saas: Is a shared SaaS offered? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.
dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.

multi_tenant_saas Is a shared SaaS offered? [unknown]: multi_tenant_saas: Is a shared SaaS offered? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.
dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: dedicated_instance: Is a dedicated single-tenant instance offered, from what size? A vendor-operated shared SaaS, dedicated managed instance and contractual minimum for managed service were not established in the enterprise and installation sources.
customer_cloud Can it run in the customer's own cloud account, from what size? [supported]: Docker/Python installs can run in customer infrastructure; no standard-use seat minimum is stated. Sources: open-webui:open-webui:quickstart, open-webui:open-webui:enterprise.
on_premise Can the whole platform run on customer infrastructure, from what size? [supported]: The complete application can run on customer servers with local inference/extraction services. Sources: open-webui:open-webui:quickstart, open-webui:open-webui:offline.
air_gapped Can it run without internet access? [supported]: The offline guide describes preparing cached models/assets and local services before disconnecting. Sources: open-webui:open-webui:offline.
mode_feature_gaps Which features are missing outside SaaS? [supported]: External model APIs, internet search, remote extraction and other online tools require network access; they are not made local by self-hosting the UI. Sources: open-webui:open-webui:offline.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:quickstart, open-webui:open-webui:enterprise, open-webui:open-webui:offline.

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The business contract restricts content reuse; retention and human access remain separate.

Limitations

Read each atomic answer for its plan, access and feature limits.

vendor_training Does the vendor train on customer content? [supported]: Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement. Sources: chatgpt:oa-services.
provider_training Do model providers train on it under this product's contracts? [partial]: The same business protection covers OpenAI model use; third-party app data handling needs its own terms. Sources: chatgpt:oa-services, chatgpt:oa-apps.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan. Sources: chatgpt:oa-privacy.
zero_retention Is zero data retention available, and on which plan? [partial]: Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained. Sources: chatgpt:oa-business.
human_review Can provider staff review content? [partial]: Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services, chatgpt:oa-apps, chatgpt:oa-privacy, chatgpt:oa-business, chatgpt:oa-subprocessors.

Open WebUI

Agent cross-checked Support: partial

Self-hosting controls the application data path; training and retention obligations depend on the chosen external model contract.

Limitations

vendor_training: The self-hosted data path runs on customer infrastructure; this is architecture evidence, not a reviewed contractual no-training promise covering support or optional services.
provider_training: Do model providers train on it under this product's contracts? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
provider_retention: How long do model providers keep prompts, including for abuse monitoring? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
zero_retention: Is zero data retention available, and on which plan? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
human_review: Can provider staff review content? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.

vendor_training Does the vendor train on customer content? [partial]: The self-hosted data path runs on customer infrastructure; this is architecture evidence, not a reviewed contractual no-training promise covering support or optional services. Sources: open-webui:open-webui:privacy, open-webui:open-webui:offline.
provider_training Do model providers train on it under this product's contracts? [unknown]: provider_training: Do model providers train on it under this product's contracts? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: provider_retention: How long do model providers keep prompts, including for abuse monitoring? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
zero_retention Is zero data retention available, and on which plan? [unknown]: zero_retention: Is zero data retention available, and on which plan? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.
human_review Can provider staff review content? [unknown]: human_review: Can provider staff review content? No executed provider agreement, abuse-monitoring retention, zero-retention entitlement or human-review policy was verified for a configured endpoint. Local inference is a separate deployment choice, not a blanket promise for cloud-connected use.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:privacy, open-webui:open-webui:offline.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.

Limitations

Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.
The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting.

default_retention What is retained and for how long by default? [supported]: Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2.
admin_retention Can admins set retention periods? [partial]: Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified. Sources: chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2.
user_deletion Can users delete their chats and files permanently? [partial]: Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling. Sources: chatgpt:oa-retention-r2.
contract_end_deletion What is deleted at contract end, and when? [partial]: DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there. Sources: chatgpt:oa-dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2, chatgpt:oa-dpa.

Open WebUI

Agent cross-checked Support: partial

Users can remove chats/files subject to permissions, and temporary-chat enforcement can avoid saving new conversations. Complete purge and contract-end schedules remain unverified.

Limitations

default_retention: Normal history persists in the operator’s database; temporary chats reduce saved history. A uniform default duration across chats, files, indexes, logs and backups was not established.
admin_retention: Operators control database and backup retention; enforced temporary-chat permissions stop saving new chats. A general time-based retention scheduler was not established.
user_deletion: Permissions allow chat deletion and file management removes files and related embeddings. Backup purge and irreversible-deletion timing were not verified.
contract_end_deletion: What is deleted at contract end, and when? No enterprise termination deletion deadline or deletion confirmation was reviewed.

default_retention What is retained and for how long by default? [partial]: Normal history persists in the operator’s database; temporary chats reduce saved history. A uniform default duration across chats, files, indexes, logs and backups was not established. Sources: open-webui:open-webui:privacy, open-webui:open-webui:quickstart.
admin_retention Can admins set retention periods? [partial]: Operators control database and backup retention; enforced temporary-chat permissions stop saving new chats. A general time-based retention scheduler was not established. Sources: open-webui:open-webui:privacy.
user_deletion Can users delete their chats and files permanently? [partial]: Permissions allow chat deletion and file management removes files and related embeddings. Backup purge and irreversible-deletion timing were not verified. Sources: open-webui:open-webui:permissions, open-webui:open-webui:rag.
contract_end_deletion What is deleted at contract end, and when? [unknown]: contract_end_deletion: What is deleted at contract end, and when? No enterprise termination deletion deadline or deletion confirmation was reviewed.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:privacy, open-webui:open-webui:quickstart, open-webui:open-webui:permissions, open-webui:open-webui:rag.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A dated processor list and contractual transfer/notice rules are public.

Limitations

subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.
parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.

subprocessor_list Is a dated sub-processor list published? [supported]: OpenAI publishes a product-scoped list updated 2026-10-14. Sources: chatgpt:oa-subprocessors-20261026.
subprocessor_countries Which countries do sub-processors operate in? [partial]: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee. Sources: chatgpt:oa-subprocessors-20261026.
change_notification Are customers notified of sub-processor changes? [supported]: DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email. Sources: chatgpt:oa-dpa-20261026.
parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified. Sources: chatgpt:oa-services-20261026, chatgpt:oa-subprocessors-20261026.
transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data. Sources: chatgpt:oa-dpa-20261026.
government_access_policy Is there a published government-access or transparency policy? [supported]: OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026. Sources: chatgpt:chatgpt:government-transparency-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-subprocessors-20261026, chatgpt:oa-dpa-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:government-transparency-20261026.

Open WebUI

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business contracts and DPA are public; sector/legal conclusions remain outside this pass.

Limitations

dpa: The Services Agreement incorporates the public DPA; negotiability is not established.
revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.
ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.
sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.

dpa Is a DPA available, and is it negotiable? [partial]: The Services Agreement incorporates the public DPA; negotiability is not established. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026.
revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed. Sources: chatgpt:oa-dpa-20261026.
governing_law Which law and court govern the contract? [supported]: For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK. Sources: chatgpt:oa-services-20261026.
ai_act_materials Is EU AI Act documentation provided? [partial]: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment. Sources: chatgpt:chatgpt:eu-ai-act-resources-20261026.
sector_materials Are FINMA or other sector materials provided? [partial]: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved. Sources: chatgpt:oa-services-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026, chatgpt:chatgpt:eu-ai-act-resources-20261026.

Open WebUI

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Trust-portal claims remain unverified certificate assertions.

Limitations

All certification assertions use vendor-claimed evidence, never certificate-verified.

iso_27001 ISO 27001 with scope and validity? [partial]: The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected. Sources: chatgpt:oa-trust.
soc2 SOC 2 type, period and covered service? [partial]: The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed. Sources: chatgpt:oa-trust.
c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.
other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here. Sources: chatgpt:oa-trust.
report_access How can customers obtain reports? [supported]: The public Trust Portal lists public/private documents and an access-request route; no access request was made. Sources: chatgpt:oa-trust.
pentest Are independent penetration test summaries available? [partial]: A Pentest Report entry exists; the report scope and results were not retrieved. Sources: chatgpt:oa-trust.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-trust.

Open WebUI

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Encryption, optional Enterprise key control and IP restrictions are documented separately.

Limitations

Unverified parts: tenant_isolation.
Read each atomic answer for its plan, access and feature limits.

encryption_at_rest Is data encrypted at rest? [supported]: OpenAI states AES-256 at rest and TLS 1.2+ in transit. Sources: chatgpt:oa-privacy.
customer_managed_keys Can the customer manage or hold the keys? [partial]: Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix. Sources: chatgpt:oa-ekm.
private_networking Is private connectivity or IP restriction available? [partial]: Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity. Sources: chatgpt:oa-ip.
tenant_isolation How are customers separated in shared SaaS? [unknown]: How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-ekm, chatgpt:oa-ip.

Open WebUI

Agent cross-checked Support: partial

Encryption and private networking are operator responsibilities; product flags do not remove host-operator access.

Limitations

encryption_at_rest: The privacy guide recommends encrypted PostgreSQL volumes/backups or encrypted SQLite filesystems. SQLCipher is explicitly unsupported since v0.9.0. It is not automatic application-level encryption of all content.
customer_managed_keys: The customer can operate infrastructure encryption keys. A product HYOK/key-escrow protocol was not established.
tenant_isolation: How are customers separated in shared SaaS? Shared vendor SaaS tenant isolation was not established for the scoped customer-operated product.

encryption_at_rest Is data encrypted at rest? [partial]: The privacy guide recommends encrypted PostgreSQL volumes/backups or encrypted SQLite filesystems. SQLCipher is explicitly unsupported since v0.9.0. It is not automatic application-level encryption of all content. Sources: open-webui:open-webui:privacy.
customer_managed_keys Can the customer manage or hold the keys? [partial]: The customer can operate infrastructure encryption keys. A product HYOK/key-escrow protocol was not established. Sources: open-webui:open-webui:privacy.
private_networking Is private connectivity or IP restriction available? [supported]: The application and local services can run inside customer networks and disconnected environments; TLS/reverse-proxy setup remains operator work. Sources: open-webui:open-webui:privacy, open-webui:open-webui:offline.
tenant_isolation How are customers separated in shared SaaS? [unknown]: tenant_isolation: How are customers separated in shared SaaS? Shared vendor SaaS tenant isolation was not established for the scoped customer-operated product.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:privacy, open-webui:open-webui:offline.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.

Availability: unknown · Delivery: unknown
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
No legal compliance verdict; unknown does not mean the offering is unavailable.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.

Open WebUI

Agent cross-checked Support: partial

The self-hosted content-access boundary is documented. A vendor secrecy undertaking under § 203 StGB or Art. 321 StGB, its staff/sub-processor coverage and any plan-specific offering remain unverified.

Availability: unknown · Delivery: unknown
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; standard self-hosted server and separately described Enterprise support; plan=Standard branded self-hosted use; Enterprise licensing/support checked separately, with no professional-secrecy contract or add-on verified; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected application/model infrastructure; no DE/CH secrecy-contract variant or vendor/support access jurisdiction verified; os=not specified.

Limitations

The secrecy undertaking, sub-processor coverage, offering and professional-secrecy-specific documentation remain unknown.
content_access: A concrete deployment, support-access grant, sub-processor permissions and model-provider staff access were not audited.
Technical data controls, a DPA, privacy wording and no-training statements do not establish the requested contractual undertaking. No legal compliance assessment is made.

secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: The public Enterprise, support, security and law-firm pages did not establish a signed or signable professional-secrecy undertaking binding Open WebUI staff. No § 203 StGB / Art. 321 StGB agreement was obtained; informational security guidance is not recorded as one. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:secrecy-support.
subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: No professional-secrecy undertaking or annex identifying covered sub-processors and their secrecy obligations was found in the reviewed public materials. Customer-selected hosting, model and support arrangements need their own document review.
secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Enterprise licensing and advisory support are documented, but their public descriptions did not establish a professional-secrecy package, paid add-on, eligible plan or contractual scope. No sales contact was made. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:secrecy-support.
content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: For self-hosted AI chats, Open WebUI documents the running application, live-query database administrators, host/backup operators and configured external model providers as part of the content-access boundary. Admin UI restrictions and at-rest encryption do not exclude those operators. The law-firm page says self-hosted data is not sent to Open WebUI as a managed service; vendor support grants, sub-processor staff permissions and provider human access were not verified for a concrete deployment. Sources: open-webui:open-webui:secrecy-access, open-webui:open-webui:secrecy-legal.
secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: The law-firm page provides general deployment/privacy guidance and links US ABA materials. No product-scoped DE/CH secrecy contract template, staff/sub-processor annex or professional-body confirmation was located in the reviewed public pages or targeted searches. Sources: open-webui:open-webui:secrecy-legal.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:secrecy-support, open-webui:open-webui:secrecy-access, open-webui:open-webui:secrecy-legal.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.

Limitations

Read each atomic answer for its plan, access and feature limits.

pricing_unit What is the pricing unit? [supported]: Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement. Sources: chatgpt:oa-business, chatgpt:oa-models.
list_prices What are list prices per plan, with date and currency? [partial]: Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained. Sources: chatgpt:oa-billing.
included_usage What usage is included? [partial]: Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent. Sources: chatgpt:oa-business.
add_ons Which features cost extra? [partial]: Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost. Sources: chatgpt:oa-credit-controls.
overage What do usage beyond limits and premium models cost? [partial]: Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business, chatgpt:oa-models, chatgpt:oa-billing, chatgpt:oa-credit-controls.

Open WebUI

Agent cross-checked Support: partial

Branding-intact standard use is free; Enterprise and external infrastructure/model services cost separately.

Limitations

list_prices: Standard internal use is listed as Free on 2026-10-21. No numeric Enterprise tariff was published in the reviewed offer.
add_ons: Branding changes outside licence exceptions and enterprise-exclusive offerings such as Terminals require Enterprise rights; service rates were not established.
overage: External providers charge under their own accounts; no universal Open WebUI inference overage tariff applies to standard self-hosting.

pricing_unit What is the pricing unit? [supported]: Standard software use has no per-seat fee with original branding intact. Enterprise rights/support are separately licensed. Sources: open-webui:open-webui:enterprise.
list_prices What are list prices per plan, with date and currency? [partial]: Standard internal use is listed as Free on 2026-10-21. No numeric Enterprise tariff was published in the reviewed offer. Sources: open-webui:open-webui:enterprise.
included_usage What usage is included? [supported]: A software licence does not supply model inference or hosting; customers configure those services. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:provider.
add_ons Which features cost extra? [partial]: Branding changes outside licence exceptions and enterprise-exclusive offerings such as Terminals require Enterprise rights; service rates were not established. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:terms.
overage What do usage beyond limits and premium models cost? [partial]: External providers charge under their own accounts; no universal Open WebUI inference overage tariff applies to standard self-hosting. Sources: open-webui:open-webui:provider, open-webui:open-webui:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:provider, open-webui:open-webui:terms.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.

Limitations

ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.
ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff.

cost_200 Year-one cost at 200 users? [partial]: From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020.
cost_1000 Year-one cost at 1,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
cost_5000 Year-one cost at 5,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
variable_share Which part depends on usage? [partial]: Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.
unknown_parts Which costs could not be priced? [partial]: Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced. Sources: chatgpt:oa-business.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020, chatgpt:oa-credit-controls, chatgpt:oa-models, chatgpt:oa-business.

Open WebUI

Agent cross-checked Support: partial

ALM-14 shared cost assumptions v1.4, 2026-10-21: zero standard licence plus a disclosed Swiss infrastructure/operations and direct-BYO-model budget. Annual CHF/EUR figures are floors plus named unknown costs.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server; version=Public documentation retrieved 2026-10-21; inspected code pinned to v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; plan=Standard self-hosted with original branding intact; Enterprise only where explicitly stated; add_ons=Analyst-selected direct OpenAI API proxy, not a bundled model, Assumed operations staffing; optional commercial services excluded; deployment_mode=customer-cloud; region=Azure Switzerland North for the reference application infrastructure; standard OpenAI API inference has no Swiss/EU residency assumption; os=not specified.

Limitations

ALM-14 shared cost assumptions v1.4, 2026-10-21 are analyst inputs, not vendor sizing or an uptime promise.
The budget is a floor because named infrastructure and service costs are unpriced.

cost_200 Year-one cost at 200 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. 200 users, 12 months excluding VAT: from CHF 34778.28 / EUR 37651.06 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 4749.26, operations CHF 30000.00, and BYO model usage USD 475.20. This is an assumption-based budget floor, not a vendor quote or validated capacity plan. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:cost-vm, open-webui:open-webui:cost-pg, open-webui:open-webui:cost-fx, open-webui:open-webui:cost-model, open-webui:open-webui:cost-effort.
cost_1000 Year-one cost at 1,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. 1,000 users, 12 months excluding VAT: from CHF 88600.40 / EUR 95919.02 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 12605.23, operations CHF 75000.00, and BYO model usage USD 2376.00. This is an assumption-based budget floor, not a vendor quote or validated capacity plan. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:cost-vm, open-webui:open-webui:cost-pg, open-webui:open-webui:cost-fx, open-webui:open-webui:cost-model, open-webui:open-webui:cost-effort.
cost_5000 Year-one cost at 5,000 users? [partial]: ALM-14 shared cost assumptions v1.4, 2026-10-21. 5,000 users, 12 months excluding VAT: from CHF 189541.24 / EUR 205197.83 plus unpriced items. Includes zero standard-software licence, reference infrastructure EUR 32214.49, operations CHF 150000.00, and BYO model usage USD 11880.00. This is an assumption-based budget floor, not a vendor quote or validated capacity plan. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:cost-vm, open-webui:open-webui:cost-pg, open-webui:open-webui:cost-fx, open-webui:open-webui:cost-model, open-webui:open-webui:cost-effort.
variable_share Which part depends on usage? [partial]: Shared mix is 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month, or 330 weighted messages. Each message is 3,000 input and 600 output tokens. Direct BYO proxy is gpt-6-luna, reasoning effort none, Standard short-context uncached rates USD 0.10/0.50 per million input/output tokens. It costs USD 2.376/user/year before optional tools, embedding, caching or regional processing. This proxy is an analyst assumption, not the product default. Sources: open-webui:open-webui:cost-model, open-webui:open-webui:cost-effort.
unknown_parts Which costs could not be priced? [partial]: Unpriced additions are file/object storage beyond the assumed 500 GB PostgreSQL storage, VM OS/data disks, backup excess, egress/load balancers, Redis or additional database services, high availability, embeddings, OCR, search, audio/images, integration work and optional commercial services. Open WebUI Enterprise, branding rights outside standard exceptions and Terminals production licences are quote-only. The shared VM/PG sizes have not been load-tested and do not replace each product’s documented runtime dependencies. Sources: open-webui:open-webui:cost-vm, open-webui:open-webui:cost-pg, open-webui:open-webui:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:cost-vm, open-webui:open-webui:cost-pg, open-webui:open-webui:cost-fx, open-webui:open-webui:cost-model, open-webui:open-webui:cost-effort.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.

Limitations

Unverified parts: self_serve_trial, trial_scope.
Read each atomic answer for its plan, access and feature limits.

free_tier Is there a free tier for business use? [partial]: A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls. Sources: chatgpt:oa-business-faq, chatgpt:oa-word.
self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
sales_gate Does meaningful evaluation require sales contact? [partial]: Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made. Sources: chatgpt:oa-business, chatgpt:oa-business-faq.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-word, chatgpt:oa-business.

Open WebUI

Agent cross-checked Support: partial

Standard self-installation permits evaluation without sales contact; Enterprise rights and services have a separate sales path.

Limitations

self_serve_trial: Docker/Python self-installation is available without a licence payment or trial clock; it is an install path rather than a vendor-operated business trial.
sales_gate: Standard self-install evaluation is possible without sales. Enterprise licensing is offered to registered entities via the sales path.

free_tier Is there a free tier for business use? [supported]: The current enterprise page permits free standard use with branding intact, including organizations. Sources: open-webui:open-webui:enterprise.
self_serve_trial Is a self-serve business trial available? [partial]: Docker/Python self-installation is available without a licence payment or trial clock; it is an install path rather than a vendor-operated business trial. Sources: open-webui:open-webui:quickstart, open-webui:open-webui:enterprise.
trial_scope Do trials include SSO, connectors and admin features? [supported]: Self-hosted authentication, administration and knowledge features can be configured for evaluation with the customer’s own infrastructure and credentials. Sources: open-webui:open-webui:quickstart, open-webui:open-webui:sso, open-webui:open-webui:knowledge.
sales_gate Does meaningful evaluation require sales contact? [partial]: Standard self-install evaluation is possible without sales. Enterprise licensing is offered to registered entities via the sales path. Sources: open-webui:open-webui:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:enterprise, open-webui:open-webui:quickstart, open-webui:open-webui:sso, open-webui:open-webui:knowledge.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business terms are public; Enterprise pricing and commercial scope need a quote.

Limitations

Read each atomic answer for its plan, access and feature limits.

minimum_commitment What seat or spend minimum applies? [supported]: New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ. Sources: chatgpt:oa-business-faq.
contract_length What contract lengths are offered? [supported]: Business supports monthly or annual billing; Enterprise term is on its order form. Sources: chatgpt:oa-billing, chatgpt:oa-services.
cancellation How can the contract be cancelled or reduced? [partial]: Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement. Sources: chatgpt:oa-billing, chatgpt:oa-services.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established. Sources: chatgpt:oa-services, chatgpt:oa-business.
transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass. Sources: chatgpt:oa-business.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-billing, chatgpt:oa-services, chatgpt:oa-business.

Open WebUI

Agent cross-checked Support: partial

Standard-use licence terms are public; Enterprise pricing and negotiated contract details remain quote-only.

Limitations

minimum_commitment: No paid standard-use seat commitment is listed. The 50-user rolling window is a branding exception, not a cap on branded deployment size; Enterprise is available to registered entities.
contract_length: What contract lengths are offered? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.
cancellation: How can the contract be cancelled or reduced? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.
local_invoicing: Can it be invoiced in CHF or EUR from a European entity? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.

minimum_commitment What seat or spend minimum applies? [partial]: No paid standard-use seat commitment is listed. The 50-user rolling window is a branding exception, not a cap on branded deployment size; Enterprise is available to registered entities. Sources: open-webui:open-webui:license-pin, open-webui:open-webui:enterprise.
contract_length What contract lengths are offered? [unknown]: contract_length: What contract lengths are offered? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.
cancellation How can the contract be cancelled or reduced? [unknown]: cancellation: How can the contract be cancelled or reduced? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.
local_invoicing Can it be invoiced in CHF or EUR from a European entity? [unknown]: local_invoicing: Can it be invoiced in CHF or EUR from a European entity? Enterprise duration, monthly/annual billing, cancellation, price-change clauses and CHF/EUR invoicing from a European entity were not established.
transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Standard-use licence is disclosed; Enterprise price and service terms are quote-only in the reviewed public offer. Sources: open-webui:open-webui:enterprise.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:license-pin, open-webui:open-webui:enterprise.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.

Limitations

Unverified parts: enterprise_features_closed.
Read each atomic answer for its plan, access and feature limits.

licence_type Which licence applies to each component? [partial]: Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established. Sources: chatgpt:oa-services.
branding_restrictions Do licence terms restrict branding or user counts? [partial]: Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved. Sources: chatgpt:oa-services.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services.

Open WebUI

Agent cross-checked Support: partial

The core server at v0.12.3 uses a licence with branding restrictions. The separate Desktop v0.0.20 repository distributes GNU AGPL v3. Terminals and proprietary Enterprise component terms remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=Customer-operated web application and server, Open WebUI Desktop native distribution (Early Alpha); version=Core v0.12.3 / 91ea4e3421d1d8069f13d4a463fcb5986d94ea60; Desktop v0.0.20 / 601137c5dec2967cfe173a6bf071fbbb460852be; plan=Pinned core server and Desktop component licences only; no executed Enterprise agreement or pinned Terminals licence verified; add_ons=none stated; deployment_mode=on-premise; region=Customer-selected infrastructure country; external inference, extraction, search and support locations require separate configuration and contracts; os=not specified.

Limitations

The claim follows pinned component licence texts and excludes unverified Enterprise/Terminals feature-licensing assertions.
No executed branding exception or proprietary Enterprise agreement was reviewed.

licence_type Which licence applies to each component? [partial]: Core v0.12.3 is distributed under the Open WebUI License with branding conditions, so its source availability has restrictions. The separate Desktop v0.0.20 LICENSE is GNU AGPL version 3. Other component licences were not established by these two texts. Sources: open-webui:open-webui:license-pin, open-webui:open-webui:desktop-license-r2.
branding_restrictions Do licence terms restrict branding or user counts? [supported]: Core LICENSE clause 4 restricts branding changes, with exceptions for no more than 50 natural-person users in a rolling 30 days, specific prior written permission, or an executed Enterprise licence expressly permitting changes. It does not impose a 50-user cap on branded use. This answer follows that pinned text, not the FAQ contribution qualifier. Sources: open-webui:open-webui:license-pin.
enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: The core text mentions an Enterprise branding-permission exception but does not establish a separate closed edition or Terminals production terms. No relevant pinned Terminals component licence or executed Enterprise contract was reviewed; those details remain unknown.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:license-pin, open-webui:open-webui:desktop-license-r2.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.

Limitations

The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.
Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture.

chat_export Can admins export all chats? [partial]: Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2.
assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
export_format Are formats documented and machine-readable? [partial]: Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified. Sources: chatgpt:oa-compliance-r2.
post_termination_window How long can data be retrieved after termination? [partial]: The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified. Sources: chatgpt:oa-dpa.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2, chatgpt:oa-dpa.

Open WebUI

Agent cross-checked Support: partial

User chats, admin chat records and model definitions have machine-readable export paths. Knowledge ZIP export converts source files to text.

Limitations

assistant_export: Models have JSON export/import and sync APIs. Full portability of all bound tools, skills, external secrets and shared prompts was not tested.
knowledge_export: Admins can export a knowledge base as ZIP containing .txt conversions. Original binary fidelity and full index/configuration restoration were not established.
post_termination_window: How long can data be retrieved after termination? No admin export fixture or Enterprise post-termination retrieval period was tested/reviewed; customer-owned backups remain the operator’s responsibility.

chat_export Can admins export all chats? [supported]: Users export their history as JSON. The pinned admin all/db route returns database chat records if ENABLE_ADMIN_EXPORT is enabled. Sources: open-webui:open-webui:export, open-webui:open-webui:chats-pin.
assistant_export Can assistants and prompts be exported in a reusable format? [partial]: Models have JSON export/import and sync APIs. Full portability of all bound tools, skills, external secrets and shared prompts was not tested. Sources: open-webui:open-webui:api.
knowledge_export Can knowledge bases and their sources be exported? [partial]: Admins can export a knowledge base as ZIP containing .txt conversions. Original binary fidelity and full index/configuration restoration were not established. Sources: open-webui:open-webui:knowledge.
export_format Are formats documented and machine-readable? [supported]: Chat/model JSON schemas and APIs and knowledge text ZIP output are documented. Sources: open-webui:open-webui:export, open-webui:open-webui:api, open-webui:open-webui:knowledge.
post_termination_window How long can data be retrieved after termination? [unknown]: post_termination_window: How long can data be retrieved after termination? No admin export fixture or Enterprise post-termination retrieval period was tested/reviewed; customer-owned backups remain the operator’s responsibility.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:export, open-webui:open-webui:chats-pin, open-webui:open-webui:api, open-webui:open-webui:knowledge.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A public component status page is available; language-specific support and SLA credits remain unverified.

Limitations

support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.
support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.
uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.

support_channels Which support channels are available on each plan? [partial]: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified. Sources: chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.
support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established. Sources: chatgpt:chatgpt:german-office-20261026.
uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
status_page Is there a public status page with history? [supported]: OpenAI Status lists component health and incident updates; no historical uptime score was computed. Sources: chatgpt:oa-status-20261026.

Checked 2026-10-26; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-20261026, chatgpt:oa-status-20261026, chatgpt:chatgpt:german-office-20261026, chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

Open WebUI

Agent cross-checked Support: partial

Enterprise support advertises dedicated channels, account management and engineering office hours; public response/credit terms were not established.

Limitations

support_languages: Is support available in German, French or Italian? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.
regional_presence: Is there a DACH or Swiss entity, team or partner? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.
uptime_sla: The support page refers to negotiated SLAs, but publishes no reviewed uptime percentage, response commitment or service-credit schedule.
status_page: Is there a public status page with history? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.

support_channels Which support channels are available on each plan? [supported]: Enterprise customers can obtain dedicated support channels and an account manager; community development/support uses public GitHub and community channels. Sources: open-webui:open-webui:support, open-webui:open-webui:roadmap.
support_languages Is support available in German, French or Italian? [unknown]: support_languages: Is support available in German, French or Italian? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.
regional_presence Is there a DACH or Swiss entity, team or partner? [unknown]: regional_presence: Is there a DACH or Swiss entity, team or partner? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.
uptime_sla Is there an uptime SLA with credits? [partial]: The support page refers to negotiated SLAs, but publishes no reviewed uptime percentage, response commitment or service-credit schedule. Sources: open-webui:open-webui:support.
status_page Is there a public status page with history? [unknown]: status_page: Is there a public status page with history? DE/FR/IT support coverage, support hours/time zone, CH/DACH contracting/partner presence and a product status-history page were not established in the support/enterprise and roadmap pass.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:support, open-webui:open-webui:roadmap.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Public learning and implementation guidance are available; included service entitlements remain open.

Limitations

Unverified parts: onboarding_service, service_cost.
Read each atomic answer for its plan, access and feature limits.

onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.
user_training Is end-user training offered, in which languages? [partial]: Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established. Sources: chatgpt:oa-academy.
use_case_library Are role-based use cases and templates provided? [partial]: Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.
adoption_programme Is there a champion or adoption programme? [partial]: Academy includes leadership/adoption learning; an included formal champion programme was not verified. Sources: chatgpt:oa-academy.
service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.

Open WebUI

Agent cross-checked Support: partial

Enterprise guidance includes onboarding and engineering advice. Paid hands-on implementation and training terms need separate scoping.

Limitations

onboarding_service: Enterprise account management advertises onboarding guidance, with package inclusion and cost unspecified.
user_training: Is end-user training offered, in which languages? No vendor training languages/curriculum, champion programme or priced change-management package was established.
use_case_library: Documentation provides assistant examples and Open Terminal use cases. A full workforce training/adoption curriculum was not established.
adoption_programme: Is there a champion or adoption programme? No vendor training languages/curriculum, champion programme or priced change-management package was established.
service_cost: Enterprise support is separately arranged; the team describes guidance rather than implementation services and recommends a systems integrator or internal team for hands-on work. Public rates were not established.

onboarding_service Is guided onboarding included? [partial]: Enterprise account management advertises onboarding guidance, with package inclusion and cost unspecified. Sources: open-webui:open-webui:support.
user_training Is end-user training offered, in which languages? [unknown]: user_training: Is end-user training offered, in which languages? No vendor training languages/curriculum, champion programme or priced change-management package was established.
use_case_library Are role-based use cases and templates provided? [partial]: Documentation provides assistant examples and Open Terminal use cases. A full workforce training/adoption curriculum was not established. Sources: open-webui:open-webui:models, open-webui:open-webui:terminal.
adoption_programme Is there a champion or adoption programme? [unknown]: adoption_programme: Is there a champion or adoption programme? No vendor training languages/curriculum, champion programme or priced change-management package was established.
service_cost Which services cost extra? [partial]: Enterprise support is separately arranged; the team describes guidance rather than implementation services and recommends a systems integrator or internal team for hands-on work. Public rates were not established. Sources: open-webui:open-webui:support.

Checked 2026-10-21; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: open-webui:open-webui:support, open-webui:open-webui:models, open-webui:open-webui:terminal.

Sources

Uploading files and audio to ChatGPT chatgpt:oa-files
Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.
Formats; size/rate/storage limits; projects; PDF visual retrieval · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business models and limits chatgpt:oa-business-models-r2
Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits.
Chat picker; Higher intelligence; Pro; Work models · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2
Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.
Enterprise Chat rollout; Work/Codex distinction; model picker; tools · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Work and Codex chatgpt:oa-work-r2
Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels.
Work deliverables; picker; access and permissions · documented · Source date not stated · Retrieved 2026-10-21
Connect local and cloud models open-webui:open-webui:provider
Administrators connect model endpoints; the selected endpoint determines inference location, including for attached context.
How it works; Cloud Providers; Local Servers · documented · Source date not stated · Retrieved 2026-10-21
OpenAI-compatible providers open-webui:open-webui:compat
The guide documents compatible cloud gateways and local inference servers, with provider-specific capability differences.
Provider configuration and provider examples · documented · Source date not stated · Retrieved 2026-10-21
Retrieval augmented generation open-webui:open-webui:rag
Document retrieval uses configured embeddings and chunks or full context, with citations and a Google Drive file picker.
Embedding support; Citations; Google Drive integration; per-file retrieval mode · documented · Source date not stated · Retrieved 2026-10-21
Document extraction open-webui:open-webui:extraction
Configurable extraction engines can process scanned documents; browser-only temporary extraction has format limitations.
Available extraction methods; temporary chat limitation · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes
Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.
October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business release notes chatgpt:oa-business-notes
Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.
April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work · documented · Source date not stated · Retrieved 2026-10-21
OpenAI and Azure OpenAI connections open-webui:open-webui:openai
Customers configure their own OpenAI keys or Azure endpoint, deployment IDs and API version.
Azure OpenAI tab; Advanced Configuration · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI release notes open-webui:open-webui:releases
Dated releases document shipped changes, including v0.12.3 Drive scope reduction and encrypted private-channel chats.
v0.12.3, 2026-10-16; v0.12.2; v0.12.1 · documented · Source date 2026-10-16 · Retrieved 2026-10-21
Models workspace open-webui:open-webui:models
Model presets combine instructions, model, knowledge, tools and skills, with access grants and saved versions.
Presets; Access; Builtin Tools; System prompts · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI for enterprise open-webui:open-webui:enterprise
Branding-intact internal use is free; enterprise branding rights, support and exclusive offerings require a separate licence.
Licence requirements; Deployment; Support · documented · Source date not stated · Retrieved 2026-10-21
Memory and personalization open-webui:open-webui:memory
Users manage persistent memories; administrators can disable the feature or restrict groups, including server-side use.
Manual management; Administrative controls; Privacy · documented · Source date not stated · Retrieved 2026-10-21
Run Open WebUI offline open-webui:open-webui:offline
Disconnected operation requires prepared local models, embeddings and extraction; internet APIs and tools remain external dependencies.
Local prerequisites; disabled online functionality; verification · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business - Overview chatgpt:oa-business
Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.
Standard/Premium seats; plan comparison; Team rename · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise admin quickstart chatgpt:oa-admin-quickstart
Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access.
Identity; SCIM; groups; controls; billing · documented · Source date not stated · Retrieved 2026-10-21
Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings
Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.
General; permissions; models; AI policy modal · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu models and limits chatgpt:oa-models
Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility.
GPT-6 Chat; Work models; routing; Astra controls · documented · Source date not stated · Retrieved 2026-10-21
Managing credits and spend controls in ChatGPT Business chatgpt:oa-credit-controls
Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient.
Included use; recharge cap; per-seat/user limits · documented · Source date not stated · Retrieved 2026-10-21
Knowledge bases and document chat open-webui:open-webui:knowledge
Persistent knowledge bases support scoped access, model attachment, incremental directory sync and admin text-file ZIP export.
Retrieval modes; Sharing; Syncing; Export; API · documented · Source date not stated · Retrieved 2026-10-21
Groups open-webui:open-webui:groups
User and group grants control resources; permissions accumulate across groups rather than deny access.
Additive permissions; Resource Access; Nested Groups · documented · Source date not stated · Retrieved 2026-10-21
Chat data privacy and encryption open-webui:open-webui:privacy
The deployer controls storage, encryption, logs, backups and provider connections; product admin restrictions do not prevent host-operator access.
Controls by concern; encryption; operators; model providers · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI v0.12.4 filter implementation open-webui:open-webui:r4-filter-implementation
The backend dispatches installed filter handlers with user context and propagates inlet failures. It does not itself provide a configured recurring quota or managed PII policy.
process_filter_function; process_filter_functions; inlet exception propagation · source-inspected · Source date 2026-10-25 · Retrieved 2026-10-26
Commit 33c1978d5bad52a31df75ea55143025dfad18d16, path backend/open_webui/utils/filter.py
Open WebUI filter functions open-webui:open-webui:r4-rate-limit-example
The official optional Python example counts requests per user and raises at its configurable per-minute threshold. This sample uses in-process state and is not an enabled product-wide quota or monetary budget.
Example: Rate Limiting for All Requests · documented · Source date not stated · Retrieved 2026-10-26
Data analysis with ChatGPT chatgpt:oa-analysis
Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment.
Python execution; charts; network constraint · documented · Source date not stated · Retrieved 2026-10-21
Environment variable configuration open-webui:open-webui:env
Administrators configure document limits, accepted extensions, audio engines and instance settings.
RAG_FILE_MAX_SIZE; RAG_FILE_MAX_COUNT; RAG_ALLOWED_FILE_EXTENSIONS; audio; system prompt · documented · Source date not stated · Retrieved 2026-10-21
Projects in ChatGPT chatgpt:oa-projects
Projects persist chats/files/instructions; shared members can read and download project files and branch chats.
Sharing; visibility; memory; GPT use; retention · documented · Source date not stated · Retrieved 2026-10-21
SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint
Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls.
Live access; delegated permissions; site allowlist; labels; file limits · documented · Source date not stated · Retrieved 2026-10-21
Connected apps in ChatGPT chatgpt:oa-apps
Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization.
Availability; authorization; actions; event tasks · documented · Source date not stated · Retrieved 2026-10-21
Developer mode and MCP apps in ChatGPT chatgpt:oa-mcp
Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals.
Beta availability; Business versus Enterprise/Edu; remote connections; actions · documented · Source date not stated · Retrieved 2026-10-21
Creating and managing team tasks in ChatGPT chatgpt:oa-team-tasks
Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers.
Availability; service account; triggers; control; sharing · documented · Source date not stated · Retrieved 2026-10-21
OneDrive and SharePoint open-webui:open-webui:onedrive
Users attach Microsoft files through a delegated file picker; the guide requires tenant app registration and admin consent.
Work/school app registration; delegated API permissions; admin consent · documented · Source date not stated · Retrieved 2026-10-21
Knowledge base sync, oikb open-webui:open-webui:sync
The separate official CLI and daemon copies sources into Open WebUI knowledge bases and propagates changes during sync.
Overview; connectors; scheduling; incremental sync · documented · Source date not stated · Retrieved 2026-10-21
Model Context Protocol open-webui:open-webui:mcp
Native remote MCP is administrator-configured Streamable HTTP with shared credentials or user OAuth modes.
Streamable HTTP; Why admins only; Authentication modes · documented · Source date not stated · Retrieved 2026-10-21
oikb connector credentials and deployment boundary open-webui:open-webui:sync-connectors-r2
The separate official oikb program lists Teams and Gmail with source credentials; it writes into knowledge bases using an Open WebUI user API key.
Install; Sources and connectors: SharePoint, Microsoft Teams, Google Drive, Gmail; Access is your access · documented · Source date not stated · Retrieved 2026-10-21
Company knowledge in ChatGPT chatgpt:oa-company-r2
Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.
Current app-based workflow; plans; source permissions · documented · Source date not stated · Retrieved 2026-10-21
SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint-r2
The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement.
Live app; Microsoft permissions; action enablement · documented · Source date not stated · Retrieved 2026-10-21
Managing SharePoint site access and sensitivity-label exclusions chatgpt:oa-sharepoint-policy-r2
The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix.
Availability; site-collection rules; label GUIDs · documented · Source date not stated · Retrieved 2026-10-21
Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2
Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.
Current feature/storage scope; external integrations · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-r2
The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps.
October16 administrator-managed sync retirement · documented · Source date 2026-10-16 · Retrieved 2026-10-21
Company knowledge in ChatGPT chatgpt:oa-company
Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access.
Requirements; source permissions; supported apps · documented · Source date not stated · Retrieved 2026-10-21
Memory in ChatGPT chatgpt:oa-memory
Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings.
Controls; sources; removal; workspace memory · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-20261026
Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.
October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e · documented · Source date not stated · Retrieved 2026-10-26
Custom GPT retirement and migration FAQ chatgpt:oa-gpt-migration-r2-20261026
The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically.
Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b · documented · Source date not stated · Retrieved 2026-10-26
Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings-20261026
Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.
General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Business release notes chatgpt:oa-business-notes-20261026
Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.
April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Business - Overview chatgpt:oa-business-20261026
Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.
Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13 · documented · Source date not stated · Retrieved 2026-10-26
Uploading files and audio to ChatGPT chatgpt:oa-files-20261026
Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.
Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907 · documented · Source date not stated · Retrieved 2026-10-26
Company knowledge in ChatGPT chatgpt:oa-company-r2-20261026
Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.
Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed · documented · Source date not stated · Retrieved 2026-10-26
Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2-20261026
Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.
Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3 · documented · Source date not stated · Retrieved 2026-10-26
Plugins in ChatGPT chatgpt:oa-plugins-r2-20261026
Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities.
Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4 · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT for Word chatgpt:oa-word-r2-20261026
The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.
Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3 · documented · Source date not stated · Retrieved 2026-10-26
Custom GPT migration: creation freeze and existing edits chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026
October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline.
Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c · documented · Source date not stated · Retrieved 2026-10-26
Permissions open-webui:open-webui:permissions
Feature and resource permissions cover models, knowledge, prompts, tools, search, images, files and memories.
Workspace and feature permission tables · documented · Source date not stated · Retrieved 2026-10-21
Connecting custom MCP servers in ChatGPT chatgpt:oa-mcp-r2
Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls.
Availability; current Plugins flow; plan roles; action permissions · documented · Source date not stated · Retrieved 2026-10-21
Tools open-webui:open-webui:tools
Tools may run through Python, OpenAPI or MCP, and an optional approval mode stops calls until the user allows or denies them.
Native tools and OpenAPI; Tool call approval · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI experimental tool permissions open-webui:open-webui:approvals-r2
Tool Permissions is experimental and disabled by default; interactive approvals can wait, but automations and channel replies always use full access.
Tool Approval: ENABLE_TOOL_PERMISSIONS, Full access, Ask for approval, Stop, saved/temporary chats and exceptions · documented · Source date not stated · Retrieved 2026-10-21
Searching the web with ChatGPT chatgpt:oa-search
Search can send rewritten queries/general location to external providers and supplies cited results and an optional Chrome search extension.
Availability; sources; external providers; Chrome extension · documented · Source date not stated · Retrieved 2026-10-21
Data residency and inference residency for ChatGPT chatgpt:oa-residency
Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations.
Eligibility; storage/backups; GPU processing; exceptions · documented · Source date not stated · Retrieved 2026-10-21
Web search open-webui:open-webui:web
Search uses an administrator-configured provider and can add external sources to a conversation.
Enabling and using web search; providers · documented · Source date not stated · Retrieved 2026-10-21
Agentic web search and URL fetching open-webui:open-webui:agent-search
Tool-capable models can repeatedly search and fetch pages, with results and citations in the conversation.
Native function calling; search and fetch tools · documented · Source date not stated · Retrieved 2026-10-21
Automations open-webui:open-webui:automation
Recurring prompts run on the customer server through the normal chat pipeline and remain private to their owner.
Schedules; Access Control; Runtime behavior · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI v0.12.4 event dispatch open-webui:open-webui:r4-event-dispatch
Configured Event functions receive published system events and can run developer-written handlers. Event payload field sanitization is not a general prompt/file PII detection service.
build_event; dispatch_event_functions; EventFunctionSink · source-inspected · Source date 2026-10-25 · Retrieved 2026-10-26
Commit 33c1978d5bad52a31df75ea55143025dfad18d16, path backend/open_webui/events.py
Open WebUI v0.12.4 channel webhooks open-webui:open-webui:r4-incoming-channel-webhook
A token-validated incoming webhook creates a channel message and publishes MESSAGE_CREATED with source channel_webhook. A configured Event handler can respond to this external input; no no-code workflow engine is implied.
post_webhook_message, lines 2283-2361 · source-inspected · Source date 2026-10-25 · Retrieved 2026-10-26
Commit 33c1978d5bad52a31df75ea55143025dfad18d16, path backend/open_webui/routers/channels.py
Open Terminal open-webui:open-webui:terminal
The separately deployed Open Terminal gives agents file, shell and code tools, including analysis and chart creation.
Agent loop; Data analysis; Document processing · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business: General FAQ chatgpt:oa-business-faq
The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.
Prices; seat cap; export; privacy · documented · Source date not stated · Retrieved 2026-10-21
API endpoints open-webui:open-webui:api
Authenticated APIs expose chat, tool use, file ingestion, knowledge attachment and model configuration export.
Authentication; chat completions; tools; files; models export · documented · Source date not stated · Retrieved 2026-10-21
Hardening Open WebUI open-webui:open-webui:hardening
Optional request logging has configurable bodies, path exclusions, file rotation and stdout output; deployment operators own log handling.
Audit logging; output; path filtering; reverse proxy · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Work and Codex chatgpt:oa-work
Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat.
Chat versus Work; models; availability; deliverables · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI Desktop installation route open-webui:open-webui:desktop-quickstart-r2
Quick Start links the native desktop distribution as a route without Docker/manual setup and recommends Docker or Python for production.
Desktop App section and production-install note · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI Desktop v0.0.20 documentation open-webui:open-webui:desktop-readme-r2
The pinned Desktop README labels the app Early Alpha, lists macOS/Windows/Linux installers and describes local execution or a connection to an existing server.
Early Alpha; Download table; How It Works; System Requirements · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI Desktop v0.0.20 release assets open-webui:open-webui:desktop-release-r2
The 2026-05-06 release includes macOS and Windows x64/ARM64 installers plus Linux packages; its notes describe a Linux blank-webview fix.
published_at; assets[].name; release body · documented · Source date 2026-05-06 · Retrieved 2026-10-21
Open WebUI browser PWA installation open-webui:open-webui:pwa-r2
The web interface can also be installed as a desktop/mobile browser PWA; PWA notifications require it to stay open.
Desktop browser installation; Android; iOS; notification limitation · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT for Word chatgpt:oa-word
The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance.
Office add-in; admin approval; limitations; pricing · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT for Word chatgpt:oa-word-r2
The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.
Availability; writing; skills; plugin and history limitations · documented · Source date not stated · Retrieved 2026-10-21
Notes open-webui:open-webui:notes
Notes provide rich text and Markdown editing with AI rewrites and full-content attachment to chats.
Rich editor; AI editing · documented · Source date not stated · Retrieved 2026-10-21
Images in ChatGPT chatgpt:chatgpt:images-editing-20261026
The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later.
Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979 · documented · Source date not stated · Retrieved 2026-10-26
ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2-20261026
Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.
Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Services Agreement chatgpt:oa-services-20261026
The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.
Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e · documented · Source date 2025-12-01 · Retrieved 2026-10-26
Image generation open-webui:open-webui:images
Image providers include OpenAI, Gemini, ComfyUI and AUTOMATIC1111.
Provider list · documented · Source date not stated · Retrieved 2026-10-21
Generate and edit images in chat open-webui:open-webui:image-usage
Image generation and editing require configured providers, feature permissions and model capability toggles.
Availability conditions; Editing; Compositing · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Voice chatgpt:oa-voice
Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention.
Business/Enterprise availability; limits; data controls · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT mobile response actions chatgpt:chatgpt:mobile-read-aloud-20261026
Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition.
How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d · documented · Source date not stated · Retrieved 2026-10-26
Voice mode open-webui:open-webui:voice
Voice mode combines configured STT and TTS or a separately configured OpenAI-compatible realtime service.
Standard mode; Realtime calls; Audio settings · documented · Source date not stated · Retrieved 2026-10-21
Data analysis with ChatGPT chatgpt:oa-analysis-r2
Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement.
Python/Jupyter execution and chart types · documented · Source date not stated · Retrieved 2026-10-21
Channels open-webui:open-webui:channels
Channels support multi-person collaboration and AI participation, with channel access controls.
Shared channels and direct messages · documented · Source date not stated · Retrieved 2026-10-21
Import and export open-webui:open-webui:export
Users export their conversation history in documented JSON and can import compatible records.
Exporting all chats; JSON schema · documented · Source date not stated · Retrieved 2026-10-21
How to change your language setting in ChatGPT chatgpt:oa-language
ChatGPT documents German, French and Italian UI settings alongside other supported languages.
Browser/mobile language setting; supported list · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Trust Portal chatgpt:oa-trust
The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass.
Compliance; documents; ChatGPT security features · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Open WebUI locale registration open-webui:open-webui:i18n-pin
The pinned client registers English, German, French and Italian interface locales; this does not establish translation quality.
src/lib/i18n/locales/languages.json, en-US, de-DE, fr-FR, it-IT entries · source-inspected · Source date not stated · Retrieved 2026-10-21
Commit 91ea4e3421d1d8069f13d4a463fcb5986d94ea60, path src/lib/i18n/locales/languages.json
Open WebUI v0.12.4 German translations open-webui:open-webui:r4-german-admin-translations
The distributed German translation file includes administrator and user-management labels. This establishes partial German admin localization, not completeness, naturalness or accessibility conformance.
Admin Panel, Admin, Add User, Change User Role and settings entries · source-inspected · Source date 2026-10-25 · Retrieved 2026-10-26
Commit 33c1978d5bad52a31df75ea55143025dfad18d16, path src/lib/i18n/locales/de-DE/translation.json
Setting up single sign-on for ChatGPT Business chatgpt:oa-business-sso
Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups.
Supported protocols; plan limits; automatic account creation · documented · Source date not stated · Retrieved 2026-10-21
Managing multi-factor authentication chatgpt:chatgpt:native-mfa-enforcement-20261026
Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control.
Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e · documented · Source date not stated · Retrieved 2026-10-26
Roles open-webui:open-webui:roles
Admins can manage the system and normally bypass resource grants; environment controls can restrict product-level chat access.
Admin; User; Pending; privacy controls · documented · Source date not stated · Retrieved 2026-10-21
SSO, OAuth, OIDC and trusted header open-webui:open-webui:sso
OAuth/OIDC providers and trusted authentication proxies support account creation and login-time group synchronization.
Provider setup; OAuth group management; account creation · documented · Source date not stated · Retrieved 2026-10-21
Two-factor sign-in open-webui:open-webui:mfa
Built-in authenticator-based sign-in can be required, with explicit configuration for OAuth bypass.
Administrative configuration; OAuth bypass · documented · Source date not stated · Retrieved 2026-10-21
Managing billing and seats in ChatGPT Business chatgpt:oa-billing
Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions.
Seat types; minimum; billing changes · documented · Source date not stated · Retrieved 2026-10-21
Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu chatgpt:oa-members
Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types.
Built-in roles; seat types; invitations · documented · Source date not stated · Retrieved 2026-10-21
Data retention when a member is removed from a workspace chatgpt:oa-leavers
Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations.
Enterprise/Edu versus Business; ownership reassignment · documented · Source date not stated · Retrieved 2026-10-21
SCIM 2.0 support open-webui:open-webui:scim
SCIM provisions users and groups; deactivation maps ordinary accounts to pending and ends live connections.
Overview; User Operations; Deprovisioning; Group Operations · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI SCIM bearer authentication recheck open-webui:open-webui:r7-scim-bearer-doc
The guide configures SCIM through environment variables, including SCIM_ENABLED and SCIM_TOKEN bearer authentication. It documents no user-selectable token-scope control; account visibility rules are distinct from token scopes.
Configuration; Environment Variables; SCIM API Configuration; Security Considerations · documented · Source date not stated · Retrieved 2026-10-26
Open WebUI v0.12.4 SCIM authentication open-webui:open-webui:r7-scim-bearer-code
The pinned authentication function checks Bearer header format, whether SCIM is enabled, and a constant-time comparison with the configured SCIM_TOKEN. The inspected authentication path exposes no per-token selectable scopes.
get_scim_auth, lines 251-297 · source-inspected · Source date 2026-10-25 · Retrieved 2026-10-26
Commit 33c1978d5bad52a31df75ea55143025dfad18d16, path backend/open_webui/routers/scim.py
OpenAI Services Agreement chatgpt:oa-services
The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.
Sections 3-7; 16.3; definitions of contracting party, governing laws and venue · documented · Source date 2025-12-01 · Retrieved 2026-10-21
Workspace analytics for Enterprise and Edu chatgpt:chatgpt:enterprise-analytics-export-20261026
Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable.
Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb · documented · Source date not stated · Retrieved 2026-10-26
Analytics open-webui:open-webui:analytics
Admin analytics reports messages and provider-reported tokens by users, models and groups and exposes an export API.
User and model tables; Group filters; Export; Privacy · documented · Source date not stated · Retrieved 2026-10-21
ChatGPT Business general FAQ chatgpt:oa-business-faq-r2
Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route.
Private chats; self-service export; roles · documented · Source date not stated · Retrieved 2026-10-21
Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-privacy-r2
Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable.
Admin visibility and usage analytics; collaboration; export · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Compliance Platform for Enterprise and Edu chatgpt:oa-compliance-r2
Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability.
Eligibility; owner-granted content permissions; retention · documented · Source date not stated · Retrieved 2026-10-21
Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-owner-export-r3
Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified.
Can I export my data from a Business workspace? — member restriction and conditional owner export steps · documented · Source date not stated · Retrieved 2026-10-21
Enterprise security open-webui:open-webui:security
The page describes deployment controls and states that compliance responsibility remains with the deploying organization.
Regulatory frameworks; data governance · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Compliance Platform for Enterprise and Edu customers chatgpt:oa-compliance
Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window.
Access; immutable logs; retention; migration; partner integrations · documented · Source date not stated · Retrieved 2026-10-21
Filter functions open-webui:open-webui:filter
Administrators can install custom Python filters in the model request path; behavior depends on the installed filter.
Filter lifecycle and extension examples · documented · Source date not stated · Retrieved 2026-10-21
Customizable banners open-webui:open-webui:banners
Admins can display instance banners; a banner is not evidence of a mandatory recorded policy acknowledgement.
Configuration and dismissible banners · documented · Source date not stated · Retrieved 2026-10-21
Enterprise privacy at OpenAI chatgpt:oa-privacy
OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility.
Security; service-specific human access; Business FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Quick start open-webui:open-webui:quickstart
The software is self-installable with Docker or Python and keeps state in customer-controlled storage.
Docker; pip; data volume · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Sub-processor list chatgpt:oa-subprocessors
The dated list names multiple cloud and service processors with product and country scope.
Third-party processors; processing countries; notice subscription · documented · Source date 2026-10-14 · Retrieved 2026-10-21
OpenAI Data Processing Addendum chatgpt:oa-dpa
The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.
Definitions; 2.9; 2.11; 4.1 · documented · Source date 2025-12-01 · Retrieved 2026-10-21
Data access for your managed ChatGPT account chatgpt:oa-managed-access-r2
Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access.
Conditional admin access; configuration; Enterprise sensitive permissions · documented · Source date not stated · Retrieved 2026-10-21
Enterprise privacy at OpenAI chatgpt:oa-privacy-r2
The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow.
Business FAQ: organizational access and retention; Enterprise FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Chat and file retention in ChatGPT chatgpt:oa-retention-r2
Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats.
Chats; Library/project/GPT files; deletion; Enterprise backups · documented · Source date not stated · Retrieved 2026-10-21
Data retention when a member is removed from a workspace chatgpt:oa-leavers-r2
Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations.
Plan-specific retention; ownership versus conversations · documented · Source date not stated · Retrieved 2026-10-21
OpenAI trust and transparency chatgpt:chatgpt:government-transparency-20261026
The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access.
Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140 · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Sub-processor list chatgpt:oa-subprocessors-20261026
The dated list names multiple cloud and service processors with product and country scope.
Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da · documented · Source date 2026-10-14 · Retrieved 2026-10-26
OpenAI Data Processing Addendum chatgpt:oa-dpa-20261026
The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.
Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55 · documented · Source date 2025-12-01 · Retrieved 2026-10-26
EU AI Act resources and customer guidance chatgpt:chatgpt:eu-ai-act-resources-20261026
OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred.
OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Enterprise Key Management Overview chatgpt:oa-ekm
EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative.
Eligibility; external KMS; unsupported features · documented · Source date not stated · Retrieved 2026-10-21
IP allowlisting for ChatGPT chatgpt:oa-ip
Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist.
Eligibility; enforcement; Compliance API · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI chat data access boundary open-webui:open-webui:secrecy-access
The privacy guide identifies application, infrastructure operators and configured model providers as content-access trust boundaries; admin UI controls do not remove infrastructure access.
Who Can Read Chat Data?; What Encryption Protects; informational-content disclaimer · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI for law firms open-webui:open-webui:secrecy-legal
The law-firm page describes customer-operated storage/routing and links technical guidance and US ABA materials; it is general product guidance.
Materials for risk, KM, security, and legal ops review; FAQ: confidential matter information and uploaded files · vendor-claimed · Source date not stated · Retrieved 2026-10-21
Open WebUI enterprise support open-webui:open-webui:secrecy-support
Enterprise support describes advisory engineering access, dedicated channels and SLAs, with contractual commitments dependent on applicable terms.
Support Capabilities; Consulting Topics; For Procurement & Legal; informational-content disclaimer · documented · Source date not stated · Retrieved 2026-10-21
Terminals orchestrator open-webui:open-webui:terms
The separate per-user terminal orchestration layer requires an Open WebUI Enterprise licence for production.
Prerequisites; Licensing · documented · Source date not stated · Retrieved 2026-10-21
ECB euro reference historical rates chatgpt:fx-20261020
Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237.
Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21
Azure Retail Prices, Switzerland North Linux VMs open-webui:open-webui:cost-vm
EUR hourly PAYG rates retrieved 2026-10-21 are 0.2226, 0.4453 and 0.8905 for D4s, D8s and D16s v5 respectively.
Consumption; Virtual Machines Dsv5 Series; Standard_D4s_v5/D8s_v5/D16s_v5 · documented · Source date not stated · Retrieved 2026-10-21
Azure Retail Prices, PostgreSQL Flexible Server open-webui:open-webui:cost-pg
EUR hourly PAYG GP compute is 0.2288, 0.4576 and 0.9152 for 2/4/8 vCore; storage is EUR 0.1325 per GB-month.
General Purpose Ddsv5 Series Compute, 2/4/8 vCore; Flex Server Storage · documented · Source date not stated · Retrieved 2026-10-21
ECB euro reference rate history open-webui:open-webui:cost-fx
The 2026-10-20 reference rates are EUR 1 = USD 1.1215 and CHF 0.9237.
Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21
OpenAI API pricing open-webui:open-webui:cost-model
Standard gpt-6-luna API price is USD 0.10 per million input tokens and USD 0.50 per million output tokens; caching, batch and regional premiums are separate.
Standard, short-context gpt-6-luna row · documented · Source date not stated · Retrieved 2026-10-21
GPT-6 Luna model documentation open-webui:open-webui:cost-effort
The model accepts reasoning effort none, the lowest documented effort, and lists the same standard text-token rates.
Reasoning effort and text-token pricing · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI v0.12.3 licence open-webui:open-webui:license-pin
The pinned licence preserves notices and restricts branding changes, with exceptions for up to 50 rolling-30-day users, prior written permission or enterprise permission.
LICENSE, clauses 1-4; prior-licence reservation · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI Desktop v0.0.20 licence open-webui:open-webui:desktop-license-r2
The separately packaged Desktop repository distributes GNU AGPL version 3 licence text at its v0.0.20 revision.
LICENSE heading and GNU Affero General Public License version 3 text · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI admin chat export implementation open-webui:open-webui:chats-pin
The admin-only all/db route returns chat records when ENABLE_ADMIN_EXPORT is enabled.
backend/open_webui/routers/chats.py, get_all_user_chats_in_db, lines 1113-1117 · source-inspected · Source date not stated · Retrieved 2026-10-21
Commit 91ea4e3421d1d8069f13d4a463fcb5986d94ea60, path backend/open_webui/routers/chats.py
OpenAI Deutschland office announcement chatgpt:chatgpt:german-office-20261026
The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA.
May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f · vendor-claimed · Source date 2025-05-22 · Retrieved 2026-10-26
ChatGPT Business: General FAQ chatgpt:oa-business-faq-20261026
The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.
Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50 · documented · Source date not stated · Retrieved 2026-10-26
OpenAI Status chatgpt:oa-status-20261026
The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates.
System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26
Business FAQ: credit-usage support route chatgpt:chatgpt:review-fix-support-channel-20261026
For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement.
Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3 · documented · Source date not stated · Retrieved 2026-10-26
Support and SLAs open-webui:open-webui:support
Enterprise support advertises account management and engineering guidance, while hands-on implementation remains with the customer or integrator.
Account manager; Office hours; Consulting; guidance scope · documented · Source date not stated · Retrieved 2026-10-21
Open WebUI roadmap open-webui:open-webui:roadmap
Budget controls, broader localization and accessibility appear on an undated roadmap and are not treated as shipped guarantees.
In progress; Planned · documented · Source date not stated · Retrieved 2026-10-21
OpenAI Academy chatgpt:oa-academy
Academy offers worker, builder and adoption-leader learning resources with public events.
Learning paths; live and on-demand events · vendor-claimed · Source date not stated · Retrieved 2026-10-21