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Agent-readable comparison

ChatGPT Business / Enterprise vs onAI

Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI.

This comparison has 17 criteria with sourced findings for both products, including 14 that a second agent cross-checked for both. 49 criteria have a sourced finding for at least one product, and 44 carry a statement by onAI. "Sourced" findings passed publication validation: they are scoped, fresh and cite public resolved sources. "Agent cross-checked" findings also received a separate agent source pass, not necessarily a hands-on test. "Stated by onAI" marks the publisher's own statements about its product (evidence type vendor-statement), which cite no third-party source. Humans approve the rubric, templates and generator; they do not review every finding. No winner is declared. A missing sourced finding is not evidence that a capability is absent.

Same facts as Markdown and JSON. Methodology.

Models

MOD-01 Model catalogue and providers

Judgment rule: List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.
  • No tenant picker, per-model modality matrix or routing trace was observed.
  • providers Which model providers are available? [supported]: These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • current_models Which current models are selectable on this plan? [partial]: Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • user_choice Can users pick the model per chat? [supported]: Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [partial]: Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.
  • multimodal_input Which models accept images, audio or files? [partial]: Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified. Sources: chatgpt:oa-files.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2, chatgpt:oa-work-r2, chatgpt:oa-files.

onAI

Agent cross-checked Support: partial

The public page offers user-selectable Claude, GPT, Gemini, Grok and Mistral families. Exact chat model versions, automatic routing and per-model input capabilities are not established.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price public offers; exact model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=not specified.

Limitations

  • Model-family marketing is not a tested model inventory or a release-lag measurement.
  • providers Which model providers are available? [supported]: The vendor names Anthropic, OpenAI, Google, xAI and Mistral AI model families; current selectable provider inventory was not observed. Sources: onai:public-models-display-20261026.
  • current_models Which current models are selectable on this plan? [partial]: The page names Claude, GPT, Gemini, Grok and Mistral families, but supplies no complete versioned chat-model list per plan. Sources: onai:public-models-display-20261026.
  • user_choice Can users pick the model per chat? [supported]: Employees choose a model for a task within the administrator-approved set. Sources: onai:public-models-display-20261026.
  • auto_routing Does the product route between models automatically, and is the chosen model shown? [unknown]: The public model section does not establish automatic routing or disclosure of its selected model; no app fixture was run.
  • multimodal_input Which models accept images, audio or files? [unknown]: Public chat-model copy does not map image, audio or file input to named model versions. Image Studio is a separate capability.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-models-display-20261026.

MOD-02 Model freshness

Judgment rule: Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Dated release notes exist; a three-release provider/product lag series remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No three-release provider/product lag series or general guaranteed model-removal notice period was established.
  • Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise.
  • release_lag_days What was the lag for each of the last three major releases, per provider? [unknown]: What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
  • changelog Is there a dated public model changelog? [supported]: Business and Enterprise/Edu have dated release notes. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes.
  • deprecation_notice How much notice is given before a model is removed? [unknown]: No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.
  • version_pinning Can an admin keep an older model version? [partial]: Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning. Sources: chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-enterprise-notes, chatgpt:oa-business-models-r2, chatgpt:oa-enterprise-models-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

We enable new models shortly after their release.

MOD-03 Bring-your-own keys and provider contracts

Judgment rule: Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Your own provider contracts and API keys (for example Azure, OpenRouter) are possible on request.

MOD-04 Local and self-hosted models

Judgment rule: Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.

ChatGPT Business / Enterprise

No public information found Support: not-published

We found no public information on this. A missing finding is not evidence that the product lacks the capability.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

With on-premises, local models can be connected (for example via Ollama).

MOD-05 Model control and usage limits

Judgment rule: Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise model and default controls are documented; Business allowances depend on seat type.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts.
  • model_allowlist_by_group Can admins limit models per group? [supported]: Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart.
  • data_bound_models Can admins restrict which models receive connector or knowledge content? [unknown]: Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.
  • default_model Can admins set the default model? [supported]: Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access. Sources: chatgpt:oa-admin-settings.
  • user_limits What per-user message or token limits apply, and are they published? [partial]: Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model. Sources: chatgpt:oa-business.
  • limit_behaviour What happens when a limit is reached? [partial]: Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features. Sources: chatgpt:oa-credit-controls.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-models, chatgpt:oa-admin-quickstart, chatgpt:oa-admin-settings, chatgpt:oa-business, chatgpt:oa-credit-controls.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Admins decide per group which models are allowed.

Company knowledge

KNOW-01 Files in chat

Judgment rule: Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Formats and upload limits are documented; shared-fixture fidelity is untested.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: full_vs_chunked.
  • Read each atomic answer for its plan, access and feature limits.
  • formats Which formats are accepted? [supported]: DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads. Sources: chatgpt:oa-files.
  • limits What size and count limits apply per file and chat? [supported]: Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions. Sources: chatgpt:oa-files.
  • ocr Are scanned PDFs read? [partial]: Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run. Sources: chatgpt:oa-files.
  • spreadsheets Are Excel tables read with structure intact? [partial]: Python analysis accepts structured sheets; formula/structure fidelity was not tested. Sources: chatgpt:oa-analysis.
  • full_vs_chunked Is the whole file used or only retrieved parts, and does the user see which? [unknown]: Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-files, chatgpt:oa-analysis.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Upload PDF, Word, Excel and other files directly in the chat and ask about them.

KNOW-02 Knowledge bases and shared collections

Judgment rule: Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Projects and GPT knowledge persist curated content with sharing and file limits.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review.
  • persistent_collections Can users keep document collections across chats? [supported]: Projects retain chats, files and instructions across related work. Sources: chatgpt:oa-projects.
  • sharing_scope Can collections be shared with users, groups or the whole organisation? [partial]: Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested. Sources: chatgpt:oa-projects.
  • size_limits What are the collection limits? [supported]: Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files. Sources: chatgpt:oa-files.
  • assistant_binding Can collections be bound to an assistant? [supported]: GPTs can bind knowledge files; project chats can use GPTs under documented constraints. Sources: chatgpt:oa-files, chatgpt:oa-projects.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-files.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Shared knowledge collections with access rights per group.

KNOW-03 Enterprise connectors

Judgment rule: List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes.
  • google_workspace Which Google sources are connected? [partial]: Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
  • atlassian Confluence and Jira? [partial]: Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled. Sources: chatgpt:oa-business-notes.
  • other_systems Which other business systems? [partial]: Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified. Sources: chatgpt:oa-business-notes.
  • on_prem_sources Can on-prem file shares or databases be connected? [partial]: Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested. Sources: chatgpt:oa-mcp.
  • connector_provider Who builds and maintains each connector? [partial]: OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app. Sources: chatgpt:oa-mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-sharepoint, chatgpt:oa-enterprise-notes, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-business-notes, chatgpt:oa-mcp.

onAI

Agent cross-checked Support: partial

The vendor describes live Microsoft 365 access with specific delegated permissions. Other connector names are marketing leads with incomplete source and plan scope.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Microsoft 365 listed in Per seat and Flat price; optional Microsoft licences/permissions apply; add_ons=Optional existing Microsoft 365 Copilot licence for semantic search and meeting notes; deployment_mode=not specified; region=Source tenant region and model processing region depend on customer configuration; os=not specified.

Limitations

  • Microsoft 365 claims are vendor statements, not an observed tenant connection. Generic connector examples are not individually verified integrations.
  • microsoft_365 Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected? [supported]: The page lists SharePoint/OneDrive files, SharePoint pages/lists, Outlook mail/attachments, calendar, Teams chats, OneNote, To Do/Planner and directory. Channels and meeting transcripts require additional admin approval; semantic Copilot search/meeting notes require eligible Microsoft 365 Copilot licences. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026.
  • google_workspace Which Google sources are connected? [unknown]: The page’s Google sign-in is not a Google Drive/Gmail connector specification. No scoped Google Workspace data connector or trial was verified.
  • atlassian Confluence and Jira? [partial]: The FAQ names Confluence as a standard-connector example without setup, plan or permission details. Jira availability is not established. Sources: onai:public-other-connectors-display-20261026.
  • other_systems Which other business systems? [partial]: The FAQ names S3 and proprietary data sources through connectors or an API. No source-by-source catalogue for Notion, Box, Salesforce or ServiceNow was obtained. Sources: onai:public-other-connectors-display-20261026.
  • on_prem_sources Can on-prem file shares or databases be connected? [unknown]: Custom database and on-premises hosting copy does not establish an operational file-share/database connector, network gateway or associated plan requirements.
  • connector_provider Who builds and maintains each connector? [partial]: onAI says its Microsoft app supplies the Microsoft 365 connection and IT approves delegated permissions; no provider/maintenance contract is specified for the other example connectors. Sources: onai:public-m365-permissions-display-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-display-20261026, onai:public-m365-permissions-display-20261026, onai:public-other-connectors-display-20261026.

KNOW-04 Permission-aware retrieval

Judgment rule: Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.
  • No two-user restricted-document, label-exclusion or revocation-latency test.
  • source_permissions_respected Are source permissions enforced per user? [supported]: Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits. Sources: chatgpt:oa-company-r2.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [partial]: Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent. Sources: chatgpt:oa-sharepoint-r2.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.
  • admin_scope_controls Can admins exclude sites, folders or labels? [partial]: Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-policy-r2.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company-r2, chatgpt:oa-sharepoint-r2, chatgpt:oa-sharepoint-policy-r2.

onAI

Agent cross-checked Support: partial

For Microsoft 365 the vendor claims per-user source permission checks at query time. Revocation delay, site exclusions and sensitivity-label behavior have not been tested.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Customer Microsoft account and required delegated consent; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region configured separately; os=not specified.

Limitations

  • Scope is the live Microsoft 365 connector. Native knowledge collection ACLs and copied/shared answers require separate checks.
  • Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.
  • source_permissions_respected Are source permissions enforced per user? [supported]: The vendor says onAI makes delegated read-only requests as the signed-in user and Microsoft checks that person’s source access. No two-user restricted-folder fixture was run. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
  • enforcement_point Does the source system, a mirrored index or nothing enforce them? [supported]: Microsoft is the stated enforcement point for live requests; the page says no mirrored Microsoft 365 library index is created. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026.
  • revocation_delay How quickly does a removed permission take effect? [unknown]: No measured permission-revocation propagation interval is published and no revoke/grant fixture was run.
  • admin_scope_controls Can admins exclude sites, folders or labels? [unknown]: The page lists optional source permissions and model restrictions but does not establish site/folder/label exclusion controls.
  • sensitivity_labels Are Microsoft Purview or similar labels respected? [unknown]: No Microsoft Purview sensitivity-label handling specification or label fixture was obtained.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-05 Freshness and sync model

Judgment rule: Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.
  • Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes.
  • live_or_indexed Is content searched live or copied into an index? [partial]: The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.
  • sync_interval How often does an index refresh? [unknown]: How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
  • deletion_propagation How quickly does a deleted document disappear? [unknown]: How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.
  • index_location Where is indexed content stored? [unknown]: Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-notes-r2, chatgpt:oa-company-r2, chatgpt:oa-residency-r2.

onAI

Agent cross-checked Support: partial

Microsoft 365 is described as live retrieval without a second library index. Content read into a chat remains in that conversation, and no edit/delete timing was measured.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Microsoft delegated connector consent; deployment_mode=not specified; region=Source data in customer Microsoft tenant; chat storage per deployment; os=not specified.

Limitations

  • This is the Microsoft 365 sync model only. Uploaded knowledge collections use a separate storage/retrieval mechanism.
  • Public pricing explicitly includes Microsoft 365 in Per seat and inherits it in Flat price. This establishes advertised plan scope, not a completed permission or deletion-propagation fixture.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-m365-permissions-display-20261026, onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-06 Grounding and retrieval quality

Judgment rule: Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Source links are documented; shared-corpus grounding accuracy remains unknown.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No answer accuracy, citation accuracy or refusal rate was measured.
  • citations Are answers linked to specific sources? [partial]: Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.
  • citation_accuracy Do the cited passages support the answer? [unknown]: Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • cross_language Does a question in one language find documents in another? [unknown]: Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-sharepoint.

onAI

Agent cross-checked Support: partial

For Per seat and Flat price Microsoft 365 answers, the vendor describes numbered source citations. Grounding accuracy, abstention and cross-language retrieval remain unknown without the shared fixture.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat; Flat price includes everything in Per seat. Microsoft 365 connector consent and source-account access required.; add_ons=Required Microsoft delegated consent and customer source-account access; deployment_mode=not specified; region=Customer Microsoft tenant; receiving model region depends on configuration; os=not specified.

Limitations

  • This record covers Microsoft 365 source citations on the two named public offers. No observed accuracy, link verification, abstention or cross-language retrieval result is claimed.
  • citations Are answers linked to specific sources? [supported]: For Microsoft 365 answers included in Per seat and inherited by Flat price, the vendor describes numbered links to the original email, file or chat. The illustrated conversations are examples; citation accuracy was not observed. Sources: onai:review-plan-m365-display-20261026, onai:review-m365-boundaries-display-20261026.
  • citation_accuracy Do the cited passages support the answer? [unknown]: No fixture or real source-linked answer was checked for passage support or link accuracy.
  • cross_language Does a question in one language find documents in another? [unknown]: The DE/FR/EN question set was not run against a connected corpus; interface translation does not establish cross-language retrieval quality.
  • no_answer_behaviour Does it say when the corpus has no answer? [unknown]: No no-answer corpus fixture was run; the public example does not establish reliable abstention.
  • observed_accuracy How many of the question set were answered correctly? [unknown]: No observed question-set numerator, denominator, model/settings or repeat count is available. No accuracy percentage is invented.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:review-m365-boundaries-display-20261026, onai:review-plan-m365-display-20261026.

KNOW-07 Memory and personal context

Judgment rule: Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.

ChatGPT Business / Enterprise

Agent cross-checked Support: supported

Personal memory and project context have user and Enterprise role controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

  • custom_instructions Can users set persistent instructions? [supported]: Custom instructions give persistent user guidance, separate from inferred memory. Sources: chatgpt:oa-memory.
  • cross_chat_memory Does the product remember facts across chats? [supported]: Enabled memory can use remembered facts and prior-chat context; availability varies. Sources: chatgpt:oa-memory.
  • user_memory_controls Can users view, edit and delete memories? [supported]: Users can inspect, correct or delete remembered information; source chats/files may need separate deletion. Sources: chatgpt:oa-memory.
  • admin_memory_controls Can admins turn memory off? [supported]: Enterprise admins can manage supported shared/improved-memory permissions by role. Sources: chatgpt:oa-admin-settings.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-memory, chatgpt:oa-admin-settings.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Personal instructions that apply across all chats.

Assistants and agents

AGT-01 Custom assistants

Judgment rule: Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Current hosted commercial documentation checked 2026-10-26; plan=Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.
  • creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.
  • sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.
  • catalogue: The plugin directory and workspace GPT/agent discovery are documented.
  • prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.
  • create_assistants Can users create assistants with instructions, knowledge and tools? [partial]: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026.
  • creator_permissions Can admins limit who creates them? [partial]: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed. Sources: chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026, chatgpt:oa-admin-settings-20261026.
  • sharing_scope Can assistants be shared with users, groups or everyone? [partial]: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency. Sources: chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026.
  • catalogue Is there an internal assistant directory? [partial]: The plugin directory and workspace GPT/agent discovery are documented. Sources: chatgpt:oa-business-notes-20261026, chatgpt:oa-company-r2-20261026.
  • prompt_library Are shared prompt templates available? [partial]: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over. Sources: chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-20261026, chatgpt:oa-files-20261026, chatgpt:oa-business-notes-20261026, chatgpt:oa-admin-settings-20261026, chatgpt:oa-projects, chatgpt:oa-residency-r2-20261026, chatgpt:oa-company-r2-20261026, chatgpt:oa-plugins-r2-20261026, chatgpt:oa-word-r2-20261026, chatgpt:oa-gpt-migration-r2-20261026, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Create your own assistants with instructions and knowledge and share them with your team.

AGT-02 Tools, actions and MCP

Judgment rule: Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.
  • Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed.
  • builtin_tools Which tools are built in? [supported]: Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific. Sources: chatgpt:oa-enterprise-models-r2.
  • custom_actions Can admins add API actions? [partial]: Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding. Sources: chatgpt:oa-mcp-r2.
  • mcp_client Can it use remote MCP servers, and with what admin control? [supported]: Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta. Sources: chatgpt:oa-mcp-r2.
  • tool_auth Do tools act as the user or as a shared account? [supported]: Personal app authorization and designated team service-account connections are separate routes. Sources: chatgpt:oa-apps, chatgpt:oa-team-tasks.
  • tool_approval Can admins approve or block tools, and can users confirm actions before they run? [partial]: Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes. Sources: chatgpt:oa-mcp-r2, chatgpt:oa-sharepoint-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-mcp-r2, chatgpt:oa-apps, chatgpt:oa-team-tasks, chatgpt:oa-sharepoint-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Tools and your own API actions (OpenAPI); MCP not yet.

AGT-03 Web search and deep research

Judgment rule: Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Search, research and source links exist; external-provider and residency boundaries remain relevant.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • web_search Is web search available? [supported]: Search is available on Business, Enterprise and Edu when permitted. Sources: chatgpt:oa-search.
  • admin_toggle Can admins disable it per organisation or group? [partial]: Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified. Sources: chatgpt:oa-search.
  • search_provider Which search provider handles queries, and where? [partial]: Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee. Sources: chatgpt:oa-search, chatgpt:oa-residency.
  • deep_research Is multi-step research with a report available? [supported]: Business and Enterprise include Deep Research; shared-report outcomes were not tested. Sources: chatgpt:oa-business, chatgpt:oa-models.
  • web_citations Are web sources cited? [supported]: Search responses provide source links/citations, with vendor warnings about correctness. Sources: chatgpt:oa-search.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-search, chatgpt:oa-residency, chatgpt:oa-business, chatgpt:oa-models.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Web search with cited sources; admins grant it to groups.

AGT-04 Workflows and automation

Judgment rule: Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business/Enterprise team tasks support cloud schedules and app events.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business and Enterprise team tasks, subject to workspace permissions; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No event-trigger or multi-step fixture was run.
  • workflow_builder Is there a workflow or chain builder? [supported]: Workspace Agents/team tasks use saved instructions, plugins and approved connections. Sources: chatgpt:oa-team-tasks.
  • scheduled_tasks Can prompts or assistants run on a schedule? [supported]: Team tasks run on recurring schedules or one-time dates even while clients are closed. Sources: chatgpt:oa-team-tasks.
  • event_triggers Can external events start a workflow? [supported]: Supported Gmail/Slack events can start a task under configured permissions. Sources: chatgpt:oa-team-tasks.
  • builder_audience Is building aimed at business users, IT or developers? [supported]: Authorized members configure task instructions/triggers; admins and team owners manage connections. Sources: chatgpt:oa-team-tasks.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-team-tasks.

onAI

Agent cross-checked Support: partial

The public site labels the native workflow engine coming soon and offers n8n/custom workflow services meanwhile.

Stated by onAI We build workflows and automations as a service; a self-service builder is in progress. (vendor-statement, asserted )

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Undated public homepage checked 2026-10-26; no native workflow release verified.; plan=Public n8n/custom-workflow service offer on request; plan entitlement unspecified. Native workflow engine described as coming soon.; add_ons=none stated; deployment_mode=not specified; region=Workflow deployment and processing regions are not specified in the cited public homepage section.; os=not specified.

Limitations

  • workflow_builder: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released.
  • scheduled_tasks: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • event_triggers: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • builder_audience: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage.
  • The public homepage is undated and combines a future native engine with an on-request service alternative. No public deployment/version or Per seat/Flat price workflow entitlement was established.
  • workflow_builder Is there a workflow or chain builder? [partial]: The native engine is announced as coming soon, without a release date. The current offer describes n8n integration run by onAI, the customer or a partner; no native self-service chain builder is counted as released. Sources: onai:onai:review-fix-public-workflow-scope-20261026.
  • scheduled_tasks Can prompts or assistants run on a schedule? [unknown]: No user-facing scheduled-prompt service, schedule limits or plan entitlement was verified. Internal background task machinery is insufficient evidence. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • event_triggers Can external events start a workflow? [unknown]: No documented email/form/business-system trigger or executed workflow was obtained; outbound webhooks do not establish inbound workflow triggers. Search on 2026-10-26: https://onaihq.com/, https://onaihq.com/sitemap.xml, https://onaihq.com/docs/. No additional scoped evidence established this answer.
  • builder_audience Is building aimed at business users, IT or developers? [partial]: For the described n8n alternative, onAI, the customer or a partner may operate it, and onAI offers workflow construction on request. This does not specify a shipped native builder audience, schedule limits or event-trigger coverage. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:review-fix-public-workflow-scope-20261026.

AGT-05 Agentic task execution

Judgment rule: Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Eligible Business and Enterprise Work access; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.
  • Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run.
  • agent_mode Is there an agent mode for multi-step tasks? [supported]: Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces. Sources: chatgpt:oa-work-r2.
  • visible_steps Are steps and tool calls shown? [partial]: Work documents reviewing progress and directing task execution; full tool-step visibility was not observed. Sources: chatgpt:oa-work-r2.
  • side_effect_confirmation Must the user confirm actions with side effects? [partial]: Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested. Sources: chatgpt:oa-work-r2.
  • stop_control Can the user stop a running task? [unknown]: A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-work-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

No separate autonomous agent mode; tools run in the normal chat.

AGT-06 Programmable access

Judgment rule: Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The separate API platform is distinct from the governed ChatGPT workspace.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: knowledge_api, mcp_server.
  • Read each atomic answer for its plan, access and feature limits.
  • chat_api Is there an API for chat and assistants? [partial]: API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established. Sources: chatgpt:oa-business-faq.
  • knowledge_api Can documents be loaded through an API? [unknown]: Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.
  • api_governance Do audit, budgets and model rules apply to API use? [partial]: API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established. Sources: chatgpt:oa-business-faq.
  • mcp_server Does the product expose itself to other agents over MCP? [unknown]: Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

API for chat and document processing on request.

Daily work

WORK-01 Clients and access points

Judgment rule: List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Web, mobile and desktop clients exist, with plan-specific managed deployment.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • web Is a full web client available? [supported]: ChatGPT and Company Knowledge have web interfaces. Sources: chatgpt:oa-company.
  • desktop_apps Windows and macOS apps? [supported]: The current ChatGPT desktop app supports macOS and Windows. Sources: chatgpt:oa-work.
  • mobile_apps iOS and Android apps with SSO? [partial]: Business is available on iPhone/Android; enterprise SSO app login was not trialled. Sources: chatgpt:oa-business-faq.
  • browser_extension Is there a browser extension or sidebar? [supported]: An official Chrome extension sets ChatGPT as the address-bar search destination. Sources: chatgpt:oa-search.
  • managed_deployment Can IT deploy and configure clients through MDM? [partial]: Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access. Sources: chatgpt:oa-enterprise-notes.
  • client_feature_gaps Which features are missing on mobile? [partial]: Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature. Sources: chatgpt:oa-mcp.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-company, chatgpt:oa-work, chatgpt:oa-business-faq, chatgpt:oa-search, chatgpt:oa-enterprise-notes, chatgpt:oa-mcp.

onAI

Agent cross-checked Support: partial

The vendor offers a browser workspace requiring no installation. Native clients, extensions and managed deployment support remain unknown.

Stated by onAI An uncluttered interface without technical settings. At Manor, hundreds of employees use onAI every day. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat and Flat price web workspace offers; add_ons=none stated; deployment_mode=not specified; region=Unspecified by source; os=Browser; operating system unspecified.

Limitations

  • Only browser access is established by public copy. No native-client absence is inferred from missing listings.
  • web Is a full web client available? [supported]: The public AI Tools section describes the employee workspace running in a current browser with nothing to install. Sources: onai:public-web-client.
  • desktop_apps Windows and macOS apps? [unknown]: No first-party Windows/macOS native client download, company-SSO support table or desktop fixture was located.
  • mobile_apps iOS and Android apps with SSO? [unknown]: No iOS/Android native app listing or mobile SSO fixture was verified. A responsive website would not establish native apps.
  • browser_extension Is there a browser extension or sidebar? [unknown]: No browser extension/sidebar release or installation instructions were located on the public product page or sitemap.
  • managed_deployment Can IT deploy and configure clients through MDM? [unknown]: No MDM/Intune deployment package, policy guide or client configuration profile was obtained.
  • client_feature_gaps Which features are missing on mobile? [unknown]: No matched desktop/mobile-browser/native-client fixture was run; no cross-client feature parity claim is made.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-web-client.

WORK-02 Office suite and Teams integration

Judgment rule: Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • word_excel_powerpoint Does it work inside Word, Excel and PowerPoint? [supported]: Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits. Sources: chatgpt:oa-word.
  • outlook Does it work inside Outlook? [partial]: An Outlook connected app is documented; a native Outlook add-in was not established. Sources: chatgpt:oa-enterprise-notes.
  • teams Is there a Teams app or bot? [supported]: Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup. Sources: chatgpt:oa-enterprise-notes.
  • google_workspace_apps Does it work inside Docs, Sheets or Gmail? [partial]: Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified. Sources: chatgpt:oa-business-notes.
  • licence_prerequisites Which licences or consents are needed? [supported]: Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply. Sources: chatgpt:oa-word.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word, chatgpt:oa-enterprise-notes, chatgpt:oa-business-notes.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Outlook and Excel add-ins in preparation; Microsoft 365 is connected live.

WORK-03 Translation and writing

Judgment rule: Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.

Availability: generally-available · Delivery: native
Scope: surfaces=Official Microsoft Office and Google Sheets add-ins where stated; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans; add_ons=Microsoft Word and administrator-approved ChatGPT Microsoft add-in, Applicable usage allowance/credits and workspace feature access; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • This positive writing finding concerns the native Word add-in, not every chat/client surface.
  • Translation layout, terminology/glossary behavior and Swiss variants remain untested.
  • document_translation Can whole documents be translated with formatting kept? [unknown]: Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • translation_engine Which engine translates? [unknown]: Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • glossaries Are company glossaries supported? [unknown]: Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • formality_and_variants Can formality and regional variants (de-CH) be set? [unknown]: Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.
  • writing_tools Are dedicated rewrite and proofreading tools available? [partial]: Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments. Sources: chatgpt:oa-word-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-word-r2.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Translation with DeepL: documents with their layout, glossaries, formal or informal address. Plus adjusting style and tone.

WORK-04 Image generation and editing

Judgment rule: Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Enterprise native image generation; output rights under the business Services Agreement; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.
  • admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
  • usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.
  • image_generation Can users generate images, with which models? [partial]: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified. Sources: chatgpt:oa-enterprise-models-r2-20261026.
  • image_editing Can users edit uploaded images? [supported]: Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu. Sources: chatgpt:chatgpt:images-editing-20261026.
  • admin_control Can admins restrict image generation? [unknown]: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.
  • usage_terms What usage rights apply to output? [partial]: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use. Sources: chatgpt:oa-services-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:images-editing-20261026.

onAI

Agent cross-checked Support: partial

Image Studio advertises several image models, prompt-based editing and administrator controls. Its cost examples and commercial-use statement are vendor claims.

Stated by onAI The leading image models from OpenAI, Google, Black Forest Labs and xAI in one studio: one prompt to up to three models side by side, styles with automatic prompt enhancement, editing with up to ten reference images, cost shown before generating. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Image Studio listed in Per seat and Flat price; model entitlements unspecified; add_ons=none stated; deployment_mode=not specified; region=Provider dependent; EU-only optional tier described separately; os=not specified.

Limitations

  • Displayed prices and timings are illustrative UI examples, not a general price list or measured benchmark. No provider-specific output-rights contract was reviewed.
  • image_generation Can users generate images, with which models? [supported]: The page lists GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, with up to three selected models per prompt and an estimated provider cost shown before generation. Exact version IDs and live plan entitlements were not tested. Sources: onai:public-images.
  • image_editing Can users edit uploaded images? [supported]: The page describes editing an uploaded image or a previous result using a text instruction and shows image-editing models. Inpainting masks and per-model limits were not verified. Sources: onai:public-images.
  • admin_control Can admins restrict image generation? [supported]: Administrators are said to choose image models and which users may use them; optional personal-data filtering is described. Sources: onai:public-images.
  • usage_terms What usage rights apply to output? [partial]: The vendor says generated images may be used commercially. It does not supply model-specific output licences, indemnities or restrictions in this section. Sources: onai:public-image-rights.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-image-rights, onai:public-images.

WORK-05 Voice and meetings

Judgment rule: Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Live Voice and recording uploads are documented with seat- and billing-specific rules.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.
  • read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.
  • voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.
  • meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.
  • swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.
  • dictation Can users dictate prompts? [partial]: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed. Sources: chatgpt:oa-voice.
  • read_aloud Can answers be read aloud? [partial]: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee. Sources: chatgpt:chatgpt:mobile-read-aloud-20261026.
  • voice_conversation Is a live voice mode available? [partial]: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract. Sources: chatgpt:oa-voice.
  • meeting_summaries Are meetings transcribed and summarised? [partial]: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot. Sources: chatgpt:oa-files-20261026.
  • swiss_german_speech Is Swiss German speech recognised? [unknown]: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-voice, chatgpt:oa-files-20261026, chatgpt:chatgpt:mobile-read-aloud-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Voice input with transcription, and answers read aloud.

WORK-06 Data analysis and document output

Judgment rule: Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Code-backed analysis and generated documents are documented.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.
  • No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run.
  • data_analysis Can it analyse spreadsheets with executed code? [supported]: Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
  • charts Can it produce charts? [supported]: For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2.
  • office_file_output Can it create Word, Excel or PowerPoint files? [partial]: Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested. Sources: chatgpt:oa-work-r2.
  • canvas_editing Is there a document or canvas editor for iterating on output? [partial]: Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-admin-settings.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-enterprise-models-r2, chatgpt:oa-analysis-r2, chatgpt:oa-work-r2, chatgpt:oa-admin-settings.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Code execution (Python) for data analysis and charts.

WORK-07 Sharing and team spaces

Judgment rule: Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Shared projects and team resources support collaboration with explicit visibility limits.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No cross-group sharing or restricted-source leakage test was performed.
  • share_chats Can chats be shared inside the organisation? [supported]: Managed-workspace sharing is controlled by permissions; shared-project chats require project membership. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings.
  • team_spaces Are shared projects or workspaces available? [supported]: Shared projects and Enterprise team Pages/Spaces are documented. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
  • group_chat Can several people chat together with the AI? [partial]: Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT. Sources: chatgpt:oa-projects, chatgpt:oa-enterprise-notes.
  • share_permission_boundary Does sharing respect the recipient's access to sources? [partial]: Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs. Sources: chatgpt:oa-projects.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-projects, chatgpt:oa-admin-settings, chatgpt:oa-enterprise-notes.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Share chats with colleagues by link.

WORK-08 Interface languages and accessibility

Judgment rule: Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

German, French and Italian UI settings are documented; quality was not observed.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: dach_language_quality, admin_ui_languages.
  • Read each atomic answer for its plan, access and feature limits.
  • ui_languages Which UI languages are offered? [supported]: Browser and mobile language settings include German, French and Italian. Sources: chatgpt:oa-language.
  • dach_language_quality Are German, French and Italian UIs complete and natural? [unknown]: Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.
  • accessibility_statement Is there a WCAG conformance statement? [partial]: The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected. Sources: chatgpt:oa-trust.
  • admin_ui_languages Is the admin interface available in German? [unknown]: Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-language, chatgpt:oa-trust.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Interface in German and English, more languages in preparation.

Administration and governance

ADM-01 Single sign-on and authentication

Judgment rule: Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.
  • conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.
  • domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: Business supports SAML and OIDC identity-provider connections. Sources: chatgpt:oa-business-sso.
  • sso_plan Which plan includes SSO? [supported]: Business includes SSO and domain verification; Enterprise uses its managed identity setup. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • mfa Can MFA be enforced? [partial]: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy. Sources: chatgpt:chatgpt:native-mfa-enforcement-20261026.
  • conditional_access Do Entra conditional-access policies apply? [partial]: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested. Sources: chatgpt:oa-enterprise-notes-20261026.
  • domain_capture Can the company claim its email domain? [partial]: Business can verify more than one domain; verification does not automatically merge personal accounts. Sources: chatgpt:oa-business-sso.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-enterprise-notes-20261026, chatgpt:chatgpt:native-mfa-enforcement-20261026.

onAI

Agent cross-checked Support: partial

Public copy offers Microsoft, Google, OIDC and LDAP sign-in, with published plan differences. Native SAML, MFA enforcement and conditional-access behavior were not verified.

Availability: unknown · Delivery: official-integration
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat: Microsoft/Google; Flat price: Microsoft/Google/OIDC/LDAP; add_ons=none stated; deployment_mode=not specified; region=Identity-provider and deployment regions unspecified; os=not specified.

Limitations

  • No successful login or policy enforcement fixture was run. SAML and MFA are left unknown rather than inferred from corporate-login marketing.
  • sso_protocols Which SSO protocols and identity providers work? [supported]: The current page lists Microsoft Entra ID, Google, any OpenID Connect provider and LDAP. It does not establish native SAML support; generic corporate SSO language is insufficient. Sources: onai:public-pricing-display-20261026.
  • sso_plan Which plan includes SSO? [supported]: Per seat lists Entra ID and Google. Flat price lists Entra ID, Google, OIDC and LDAP. These are published offer terms, not an executed SSO fixture. Sources: onai:public-pricing-display-20261026.
  • mfa Can MFA be enforced? [unknown]: No onAI-native MFA requirement or tenant-enforced IdP-MFA setup was verified. IdP capabilities are not automatically onAI enforcement.
  • conditional_access Do Entra conditional-access policies apply? [unknown]: No Entra conditional-access compatibility statement or test policy/login result was obtained.
  • domain_capture Can the company claim its email domain? [unknown]: No domain-claim/verification workflow, automatic capture policy or ownership-transfer fixture was established from public material.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-pricing-display-20261026.

ADM-02 User provisioning and lifecycle

Judgment rule: Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Standalone Business and Enterprise differ materially in provisioning and leaver behavior.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No SCIM or leaver fixture was performed.
  • scim Is SCIM provisioning supported? [supported]: Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • group_sync Are identity-provider groups synced? [supported]: Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart.
  • jit_provisioning Are users created at first login? [partial]: Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM. Sources: chatgpt:oa-business-sso.
  • deprovisioning What happens to a removed user's data and shared assets? [supported]: Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility. Sources: chatgpt:oa-leavers.
  • seat_assignment Can admins assign and reclaim seats? [supported]: Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access. Sources: chatgpt:oa-billing, chatgpt:oa-members.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-sso, chatgpt:oa-admin-quickstart, chatgpt:oa-leavers, chatgpt:oa-billing, chatgpt:oa-members.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users are created automatically at their first SSO sign-in and groups come from the directory; no SCIM.

ADM-03 Roles, groups and feature permissions

Judgment rule: Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise groups/RBAC and delegated roles differ from Business administration.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • No disabled-feature test with two users was performed.
  • admin_roles Which admin roles exist, and can admin rights be delegated? [supported]: Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks. Sources: chatgpt:oa-members.
  • groups Can permissions be set per group? [supported]: Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded. Sources: chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso.
  • feature_toggles Which features can be switched on or off per group? [partial]: Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested. Sources: chatgpt:oa-admin-settings.
  • multi_entity Can subsidiaries or departments be separated within one contract? [partial]: The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console. Sources: chatgpt:oa-services.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-members, chatgpt:oa-admin-quickstart, chatgpt:oa-business-sso, chatgpt:oa-admin-settings, chatgpt:oa-services.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Roles and groups; admins decide per group which features (for example Image Studio, translator, web search) are used.

ADM-04 Usage and adoption analytics

Judgment rule: Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.
  • export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.
  • privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.
  • adoption_dashboard Is there an adoption dashboard? [supported]: Business has workspace analytics with active users, messages and credits. Sources: chatgpt:oa-business-notes-20261026.
  • breakdowns Can usage be broken down by group, model, feature and assistant? [partial]: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified. Sources: chatgpt:oa-business-notes-20261026.
  • export Can usage data be exported? [partial]: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.
  • privacy_modes Can per-person reporting be limited or pseudonymised? [partial]: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting. Sources: chatgpt:chatgpt:enterprise-analytics-export-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-notes-20261026, chatgpt:chatgpt:enterprise-analytics-export-20261026, chatgpt:oa-enterprise-notes-20261026.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Usage reports by model, feature and person.

ADM-05 Spend controls and cost allocation

Judgment rule: Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has credit and recharge limits; these do not equate to a full cost-centre system.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: chargeback.
  • Read each atomic answer for its plan, access and feature limits.
  • cost_visibility Can admins see cost or consumption per user and group? [supported]: Business analytics show member seat types, credits and messages. Sources: chatgpt:oa-business-notes.
  • budgets Can budgets be set per user or group? [supported]: Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits. Sources: chatgpt:oa-credit-controls.
  • budget_enforcement Does reaching a budget alert, block or downgrade? [partial]: Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested. Sources: chatgpt:oa-credit-controls.
  • chargeback Can costs be exported per cost centre? [unknown]: Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-notes, chatgpt:oa-credit-controls.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Cost limits per organisation and per person.

ADM-06 Audit logs and compliance export

Judgment rule: Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.
  • No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business.
  • admin_events Are admin and security events logged? [supported]: Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys. Sources: chatgpt:oa-compliance-r2.
  • content_logging Can prompts and answers be retained for compliance, and is it configurable? [partial]: Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.
  • siem_export Can logs stream to a SIEM or be exported? [supported]: Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred. Sources: chatgpt:oa-compliance-r2.
  • ediscovery Are eDiscovery and legal hold supported? [partial]: Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified. Sources: chatgpt:oa-compliance-r2.
  • log_retention How long are logs kept? [supported]: Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads. Sources: chatgpt:oa-compliance-r2.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance-r2, chatgpt:oa-business-faq-r2, chatgpt:oa-business-privacy-r2, chatgpt:oa-business-owner-export-r3.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Audit logging can be switched on; a built-in SIEM connection is not included.

ADM-07 Data loss prevention and personal data

Judgment rule: Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.
  • Read each atomic answer for its plan, access and feature limits.
  • pii_detection Is personal data detected in prompts and files? [unknown]: Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • pii_action Is it redacted, masked, blocked or only warned? [unknown]: Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • custom_patterns Can admins add custom patterns or terms? [unknown]: Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.
  • dlp_integration Does it integrate with an existing DLP product? [partial]: Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction. Sources: chatgpt:oa-compliance.
  • filter_location Where does filtering run? [unknown]: Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-compliance.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

For selected web search providers and image models, automatic redaction of sensitive text can be switched on.

ADM-08 AI policy and guardrails

Judgment rule: Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: org_instructions.
  • Read each atomic answer for its plan, access and feature limits.
  • org_instructions Can admins set organisation-wide instructions? [unknown]: Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.
  • usage_notice Can users be required to accept a usage policy? [partial]: The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established. Sources: chatgpt:oa-admin-settings.
  • content_filters Are content filters configurable? [partial]: Service usage restrictions apply; customer-configurable topic filters were not established. Sources: chatgpt:oa-services.
  • violation_reporting Are policy hits visible to admins? [partial]: Compliance app/audit events are available; complete policy-violation coverage was not verified. Sources: chatgpt:oa-compliance.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-admin-settings, chatgpt:oa-services, chatgpt:oa-compliance.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Administrators set notice banners and system instructions for the AI.

Data protection and sovereignty

DATA-01 Hosting location and data residency

Judgment rule: Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. "EU data boundary" programmes are recorded with their documented exceptions.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Enterprise/Edu residency separates regional content storage from GPU execution and global operations.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions.
  • storage_region Where are chats, files and indexes stored? [partial]: Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established. Sources: chatgpt:oa-residency.
  • inference_region Where do model calls run, per provider? [partial]: Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere. Sources: chatgpt:oa-residency.
  • backups_logs_region Where are backups, logs and telemetry? [partial]: In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment. Sources: chatgpt:oa-residency.
  • support_access_region From where can vendor staff access data? [partial]: Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established. Sources: chatgpt:oa-privacy.
  • swiss_hosting Is Swiss hosting available? [partial]: Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment. Sources: chatgpt:oa-residency.
  • residency_plan Which plan or option provides residency? [partial]: Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility. Sources: chatgpt:oa-residency.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-residency, chatgpt:oa-privacy.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

DATA-02 Deployment options

Judgment rule: Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.
  • Read each atomic answer for its plan, access and feature limits.
  • multi_tenant_saas Is a shared SaaS offered? [partial]: Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested. Sources: chatgpt:oa-business.
  • dedicated_instance Is a dedicated single-tenant instance offered, from what size? [unknown]: Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • customer_cloud Can it run in the customer's own cloud account, from what size? [unknown]: Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • on_premise Can the whole platform run on customer infrastructure, from what size? [unknown]: Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • air_gapped Can it run without internet access? [unknown]: Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.
  • mode_feature_gaps Which features are missing outside SaaS? [unknown]: Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Swiss contracting party. onAI runs on servers in Europe. On request a dedicated server, or onAI runs on your own servers (on-premises).

DATA-03 Training use and provider retention

Judgment rule: Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A "no training" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The business contract restricts content reuse; retention and human access remain separate.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • vendor_training Does the vendor train on customer content? [supported]: Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement. Sources: chatgpt:oa-services.
  • provider_training Do model providers train on it under this product's contracts? [partial]: The same business protection covers OpenAI model use; third-party app data handling needs its own terms. Sources: chatgpt:oa-services, chatgpt:oa-apps.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [partial]: Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan. Sources: chatgpt:oa-privacy.
  • zero_retention Is zero data retention available, and on which plan? [partial]: Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained. Sources: chatgpt:oa-business.
  • human_review Can provider staff review content? [partial]: Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services, chatgpt:oa-apps, chatgpt:oa-privacy, chatgpt:oa-business, chatgpt:oa-subprocessors.

onAI

Sourced Support: partial

The site publishes general no-training copy and advertises an optional provider zero-retention tier. Their contractual applicability to Per seat and Flat price is unverified; no plan-specific provider-retention or human-review guarantee is established.

Stated by onAI Your data is not used to train AI models; we only use providers that exclude this by contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Product-wide marketing only; Per seat/Flat price contractual applicability and EU-only tier eligibility unverified.; add_ons=EU-only processing and zero-retention option, terms unspecified; deployment_mode=not specified; region=Per-provider default unknown; optional EU tier claimed; os=not specified.

Limitations

  • Remains public-candidate because the public statements are not mapped to a named plan contract. No no-training or zero-retention entitlement is inferred for either plan.
  • The existence of a requestable DPA is not review of its terms; provider retention and human review remain explicit gaps.
  • vendor_training Does the vendor train on customer content? [partial]: The public product page makes a general no-training statement about prompts, files and answers. It is recorded only as unqualified marketing copy: no retrieved DPA or public plan mapping establishes the contractual rule for Per seat or Flat price. Sources: onai:review-contract-plan-gaps.
  • provider_training Do model providers train on it under this product's contracts? [unknown]: No provider contract or Per seat/Flat price policy mapping was retrieved. General no-training marketing does not establish model-provider contract terms, exceptions or enforcement. Sources: onai:review-contract-plan-gaps.
  • provider_retention How long do model providers keep prompts, including for abuse monitoring? [unknown]: No provider-by-provider prompt/abuse-monitoring retention period, default or exception schedule was obtained.
  • zero_retention Is zero data retention available, and on which plan? [unknown]: The page advertises an optional EU-only AI-processing tier with provider zero retention, but its applicable base plan, providers, exceptions and contractual terms were not retrieved. This is not counted as an established Per seat or Flat price entitlement. Sources: onai:review-contract-plan-gaps.
  • human_review Can provider staff review content? [unknown]: No product-specific provider human-review/abuse-monitoring policy or opt-out contract was retrieved.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:review-contract-plan-gaps.

DATA-04 Retention and deletion

Judgment rule: Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.
  • The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting.
  • default_retention What is retained and for how long by default? [supported]: Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2.
  • admin_retention Can admins set retention periods? [partial]: Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified. Sources: chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2.
  • user_deletion Can users delete their chats and files permanently? [partial]: Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling. Sources: chatgpt:oa-retention-r2.
  • contract_end_deletion What is deleted at contract end, and when? [partial]: DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there. Sources: chatgpt:oa-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-retention-r2, chatgpt:oa-leavers-r2, chatgpt:oa-privacy-r2, chatgpt:oa-managed-access-r2, chatgpt:oa-dpa.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users delete their own chats at any time. At contract end we delete all of your organisation's data, with confirmation on request.

DATA-05 Sub-processors and foreign-law exposure

Judgment rule: Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A dated processor list and contractual transfer/notice rules are public.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.
  • parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.
  • subprocessor_list Is a dated sub-processor list published? [supported]: OpenAI publishes a product-scoped list updated 2026-10-14. Sources: chatgpt:oa-subprocessors-20261026.
  • subprocessor_countries Which countries do sub-processors operate in? [partial]: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee. Sources: chatgpt:oa-subprocessors-20261026.
  • change_notification Are customers notified of sub-processor changes? [supported]: DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email. Sources: chatgpt:oa-dpa-20261026.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified. Sources: chatgpt:oa-services-20261026, chatgpt:oa-subprocessors-20261026.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [supported]: DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data. Sources: chatgpt:oa-dpa-20261026.
  • government_access_policy Is there a published government-access or transparency policy? [supported]: OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026. Sources: chatgpt:chatgpt:government-transparency-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-subprocessors-20261026, chatgpt:oa-dpa-20261026, chatgpt:oa-services-20261026, chatgpt:chatgpt:government-transparency-20261026.

onAI

Agent cross-checked Support: partial

Telesoft AG is publicly identified in Switzerland. A product subprocessor/country/change-notice schedule and government-access policy were not obtained; website processors are scoped separately.

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=All public offers for entity identity; product processor terms unspecified; add_ons=none stated; deployment_mode=not specified; region=Vendor Switzerland; product processor and parent countries unknown; os=not specified.

Limitations

  • No legal exposure verdict is made. Product contracts and website privacy terms must remain separate.
  • subprocessor_list Is a dated sub-processor list published? [unknown]: The homepage advertises a public subprocessor list but no product list/document was linked or retrieved through the sitemap and legal pages. The dated website policy is not the workspace processor list. Sources: onai:public-compliance-display-20261026, onai:public-website-privacy-display-20261026.
  • subprocessor_countries Which countries do sub-processors operate in? [unknown]: The product provider/country matrix is unknown. The website policy lists providers in Slovenia, Estonia, Ireland and the USA for website purposes only; these cannot be treated as product coverage. Sources: onai:public-website-privacy-display-20261026.
  • change_notification Are customers notified of sub-processor changes? [unknown]: No product subprocessor change-notice period, objection rule or notification subscription was located.
  • parent_jurisdiction Which jurisdiction governs the vendor and its parent? [partial]: The imprint names Telesoft AG at a Swiss address and a Swiss VAT registration. A parent-company ownership/jurisdiction record was not obtained. Sources: onai:public-imprint-display-20261026.
  • transfer_mechanism Which transfer mechanism applies to non-EU/CH processing? [unknown]: Website processing cites SCCs and provider-dependent DPF. No corresponding product AI-provider/data-transfer agreement was retrieved. Sources: onai:public-website-privacy-display-20261026.
  • government_access_policy Is there a published government-access or transparency policy? [unknown]: No product government-access/transparency policy or dated request report was found. Swiss incorporation alone does not establish foreign-law immunity.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:public-compliance-display-20261026, onai:public-imprint-display-20261026, onai:public-website-privacy-display-20261026.

DATA-06 Contracts and regulatory coverage

Judgment rule: Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business contracts and DPA are public; sector/legal conclusions remain outside this pass.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • dpa: The Services Agreement incorporates the public DPA; negotiability is not established.
  • revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.
  • ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.
  • sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.
  • dpa Is a DPA available, and is it negotiable? [partial]: The Services Agreement incorporates the public DPA; negotiability is not established. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [partial]: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed. Sources: chatgpt:oa-dpa-20261026.
  • governing_law Which law and court govern the contract? [supported]: For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK. Sources: chatgpt:oa-services-20261026.
  • ai_act_materials Is EU AI Act documentation provided? [partial]: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment. Sources: chatgpt:chatgpt:eu-ai-act-resources-20261026.
  • sector_materials Are FINMA or other sector materials provided? [partial]: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved. Sources: chatgpt:oa-services-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-services-20261026, chatgpt:oa-dpa-20261026, chatgpt:chatgpt:eu-ai-act-resources-20261026.

onAI

Sourced Support: partial

The general public DPA inquiry path is established. DPA content, Swiss DSG/GDPR clauses, AI Act material and plan-specific document entitlements remain unverified for Per seat and Flat price; no compliance conclusion is drawn.

Stated by onAI Data processing agreement under the Swiss FADP and the GDPR on request. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=General DPA inquiry/compliance copy only; Per seat/Flat price document entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss entity; claimed Swiss DSG/GDPR coverage; os=not specified.

Limitations

  • Remains public-candidate. A contact action and general legal labels do not establish plan-scoped contract terms or supplied regulatory documentation.
  • No product agreement, legal forum or sector-specific contract package was reviewed.
  • dpa Is a DPA available, and is it negotiable? [partial]: A general Request the DPA contact action is public. It establishes an inquiry path, not that a particular DPA, execution procedure or negotiability option is included in Per seat or Flat price; no contract was retrieved and no sales contact was made. Sources: onai:review-contract-plan-gaps.
  • revdsg_gdpr Does the DPA cover revDSG and GDPR? [unknown]: The website refers generally to Swiss DSG and GDPR, but no product DPA text or plan applicability was retrieved. Its actual revDSG/GDPR clauses and scope cannot be established from the vendor entity or marketing labels. Sources: onai:review-contract-plan-gaps, onai:public-imprint.
  • governing_law Which law and court govern the contract? [unknown]: A Swiss contracting entity does not determine governing law or court. No product agreement specifying either was obtained.
  • ai_act_materials Is EU AI Act documentation provided? [unknown]: The public page advertises AI Act transparency labels. No provider/deployer-role documentation, technical material, conformity scope or Per seat/Flat price delivery entitlement was obtained. Sources: onai:review-contract-plan-gaps.
  • sector_materials Are FINMA or other sector materials provided? [unknown]: No FINMA outsourcing, banking secrecy, public-sector or regulated-industry contract package was obtained.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:review-contract-plan-gaps.

DATA-07 Certifications and attestations

Judgment rule: Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Trust-portal claims remain unverified certificate assertions.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • All certification assertions use vendor-claimed evidence, never certificate-verified.
  • iso_27001 ISO 27001 with scope and validity? [partial]: The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected. Sources: chatgpt:oa-trust.
  • soc2 SOC 2 type, period and covered service? [partial]: The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed. Sources: chatgpt:oa-trust.
  • c5 BSI C5 attestation? [unknown]: BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.
  • other_certifications Which other certificates (27701, 42001, TISAX)? [partial]: The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here. Sources: chatgpt:oa-trust.
  • report_access How can customers obtain reports? [supported]: The public Trust Portal lists public/private documents and an access-request route; no access request was made. Sources: chatgpt:oa-trust.
  • pentest Are independent penetration test summaries available? [partial]: A Pentest Report entry exists; the report scope and results were not retrieved. Sources: chatgpt:oa-trust.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-trust.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

onAI is not currently ISO 27001 certified and has no SOC 2 report.

DATA-08 Encryption and key control

Judgment rule: Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Encryption, optional Enterprise key control and IP restrictions are documented separately.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: tenant_isolation.
  • Read each atomic answer for its plan, access and feature limits.
  • encryption_at_rest Is data encrypted at rest? [supported]: OpenAI states AES-256 at rest and TLS 1.2+ in transit. Sources: chatgpt:oa-privacy.
  • customer_managed_keys Can the customer manage or hold the keys? [partial]: Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix. Sources: chatgpt:oa-ekm.
  • private_networking Is private connectivity or IP restriction available? [partial]: Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity. Sources: chatgpt:oa-ip.
  • tenant_isolation How are customers separated in shared SaaS? [unknown]: How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-ekm, chatgpt:oa-ip.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Connections are encrypted over HTTPS, stored data is encrypted in the cloud, and each organisation's data is logically separated. Dedicated installations and on-premises: encryption and separation follow your infrastructure.

DATA-09 Professional secrecy

Judgment rule: For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.

Availability: unknown · Delivery: unknown
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.; os=not specified.

Limitations

  • General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.
  • No legal compliance verdict; unknown does not mean the offering is unavailable.
  • secrecy_undertaking Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? [unknown]: Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • subprocessor_coverage Does the undertaking extend to its sub-processors, and is that documented? [unknown]: Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • secrecy_offering Is it a dedicated offering or add-on, and on which plan? [unknown]: Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.
  • content_access Who can access content in plain text: vendor staff, sub-processors, model providers? [partial]: Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.
  • secrecy_documentation Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? [unknown]: Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-privacy, chatgpt:oa-subprocessors, chatgpt:oa-dpa.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Professional-secrecy agreement (for example § 203 StGB / Art. 321 StGB) on request.

Commercials and vendor

VEN-01 Pricing model and list prices

Judgment rule: Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • pricing_unit What is the pricing unit? [supported]: Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement. Sources: chatgpt:oa-business, chatgpt:oa-models.
  • list_prices What are list prices per plan, with date and currency? [partial]: Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained. Sources: chatgpt:oa-billing.
  • included_usage What usage is included? [partial]: Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent. Sources: chatgpt:oa-business.
  • add_ons Which features cost extra? [partial]: Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost. Sources: chatgpt:oa-credit-controls.
  • overage What do usage beyond limits and premium models cost? [partial]: Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business, chatgpt:oa-models, chatgpt:oa-billing, chatgpt:oa-credit-controls.

onAI

Agent cross-checked Support: partial

The page lists EUR 17/user/month with EUR 5 monthly model budget; Per seat overage is actual consumption with no minimum. Flat price and detailed tariffs remain quoted or unspecified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat EUR 17/month; Flat price annual quote; publication is not GA verification; add_ons=EU-only processing option, price unknown; deployment_mode=not specified; region=European hosting; dedicated CH/DE/on-premises by quoted plan; os=not specified.

Limitations

  • add_ons: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff.
  • overage: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved.
  • pricing_unit What is the pricing unit? [supported]: Per seat is priced per user/month. Flat price is one fixed annual company price with unlimited users; unlimited seats do not establish unlimited model usage. Sources: onai:onai:public-automation-status-20261026.
  • list_prices What are list prices per plan, with date and currency? [supported]: As retrieved 2026-10-21, Per seat is EUR 17/user/month excluding VAT. The Flat price amount is on request; no CHF list price is shown. Sources: onai:onai:public-automation-status-20261026.
  • included_usage What usage is included? [supported]: Per seat includes EUR 5 model budget per user/month. The page does not translate this into message/token/image quotas or state the Flat price usage allowance. Sources: onai:onai:public-automation-status-20261026.
  • add_ons Which features cost extra? [partial]: Per seat lists models, Image Studio, translator and Microsoft 365 access. Flat price additionally lists dedicated/on-premises hosting, own models, branding and onboarding. An EU-only processing tier is offered without a public surcharge or connector/agent add-on tariff. Sources: onai:onai:public-automation-status-20261026.
  • overage What do usage beyond limits and premium models cost? [partial]: For Per seat, usage beyond the included model budget is billed at actual consumption, with no minimum and invoices itemized by model and quantity; the usage journal shows provider-reported token counts. No complete tariff, model conversion/multiplier, top-up or rollover schedule was retrieved. Sources: onai:onai:public-automation-status-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: onai:onai:public-automation-status-20261026.

VEN-02 Scenario cost

Judgment rule: Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.
  • ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff.
  • cost_200 Year-one cost at 200 users? [partial]: From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020.
  • cost_1000 Year-one cost at 1,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
  • cost_5000 Year-one cost at 5,000 users? [unknown]: Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.
  • variable_share Which part depends on usage? [partial]: Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced. Sources: chatgpt:oa-credit-controls, chatgpt:oa-models.
  • unknown_parts Which costs could not be priced? [partial]: Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced. Sources: chatgpt:oa-business.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-billing, chatgpt:oa-services, chatgpt:fx-20261020, chatgpt:oa-credit-controls, chatgpt:oa-models, chatgpt:oa-business.

onAI

Agent cross-checked Support: partial

Under ALM-14 shared cost assumptions v1.4, 2026-10-21, only the published Per seat component is calculable. The scenario is from that EUR/CHF floor plus unknown usage/option charges; Flat price requires a quote.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: beta · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat list-price scenario only; Flat price and customer-operated totals unknown; add_ons=No priced add-ons included; option costs unknown; deployment_mode=multi-tenant-saas; region=Published European-hosting offer; GA unverified; os=not specified.

Limitations

  • ALM-14 shared cost assumptions v1.4, 2026-10-21. Horizon 12 months, full paid seats, list price, excluding VAT, no invented discounts. These are plan components, not complete workload totals.
  • The included model allowance is not counted twice. Annual model usage is 11.88M input and 2.376M output tokens per user under the disclosed mix, but the product billing tariff is unknown.
  • cost_200 Year-one cost at 200 users? [partial]: 200 seats for 12 months: from EUR 40,800 / CHF 37,686.96 excluding VAT, plus unknown usage/option costs. EUR 12,000 annual model budget is already included, not added again. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • cost_1000 Year-one cost at 1,000 users? [partial]: 1,000 seats for 12 months: from EUR 204,000 / CHF 188,434.80 excluding VAT, plus unknown usage/option costs. EUR 60,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • cost_5000 Year-one cost at 5,000 users? [partial]: 5,000 seats for 12 months: from EUR 1,020,000 / CHF 942,174 excluding VAT, plus unknown usage/option costs. EUR 300,000 annual model budget is already included. Flat price and actual workload overage are unpriced. Sources: onai:public-pricing, onai:ecb-fx.
  • variable_share Which part depends on usage? [partial]: Shared workload: 60% light at 100, 30% regular at 400 and 10% power at 1,500 messages/user/month; each message has 3,000 input and 600 output tokens including retrieval. This is 330 messages/month/user. No onAI default-model tariff or credit-to-provider mapping is public, so no variable charge or variable percentage is invented. Sources: onai:public-pricing.
  • unknown_parts Which costs could not be priced? [partial]: Unknowns include Flat price quotes, model usage beyond the included allowance, premium features/EU-only options and customer-operated infrastructure/support. No proxy API price substitutes for an unpublished onAI tariff. FX is ECB 2026-10-20: EUR 1 = CHF 0.9237 and USD 1.1215; USD/EUR reciprocal 0.8916629514043692. Sources: onai:public-pricing, onai:public-processing, onai:ecb-fx.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:ecb-fx, onai:public-pricing, onai:public-processing, onai:review-plan-m365, onai:review-residency-parts.

VEN-03 Evaluation access

Judgment rule: Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: self_serve_trial, trial_scope.
  • Read each atomic answer for its plan, access and feature limits.
  • free_tier Is there a free tier for business use? [partial]: A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls. Sources: chatgpt:oa-business-faq, chatgpt:oa-word.
  • self_serve_trial Is a self-serve business trial available? [unknown]: Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
  • trial_scope Do trials include SSO, connectors and admin features? [unknown]: Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.
  • sales_gate Does meaningful evaluation require sales contact? [partial]: Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made. Sources: chatgpt:oa-business, chatgpt:oa-business-faq.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-word, chatgpt:oa-business.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

A personal demo, then trial access for your team.

VEN-04 Contract terms and pricing transparency

Judgment rule: Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business terms are public; Enterprise pricing and commercial scope need a quote.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Read each atomic answer for its plan, access and feature limits.
  • minimum_commitment What seat or spend minimum applies? [supported]: New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ. Sources: chatgpt:oa-business-faq.
  • contract_length What contract lengths are offered? [supported]: Business supports monthly or annual billing; Enterprise term is on its order form. Sources: chatgpt:oa-billing, chatgpt:oa-services.
  • cancellation How can the contract be cancelled or reduced? [partial]: Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement. Sources: chatgpt:oa-billing, chatgpt:oa-services.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established. Sources: chatgpt:oa-services, chatgpt:oa-business.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [partial]: Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass. Sources: chatgpt:oa-business.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq, chatgpt:oa-billing, chatgpt:oa-services, chatgpt:oa-business.

onAI

Agent cross-checked Support: partial

Per seat has a public EUR headline and monthly seat flexibility; Flat price is quoted annually. Legal commitment, cancellation rules and CHF invoicing remain unverified.

Stated by onAI From €17 per user and month, including €5 of model use; lower for larger teams. Or one fixed price for the whole company. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Per seat monthly price/seat flexibility; Flat price annual quote; add_ons=none stated; deployment_mode=not specified; region=Swiss provider; EUR display; CHF invoicing unknown; os=not specified.

Limitations

  • Published billing frequency is not an executed minimum-term contract. No undisclosed enterprise discount is assumed.
  • minimum_commitment What seat or spend minimum applies? [unknown]: No minimum seat count or spend commitment is stated on the current pricing page. The about-50-user flat-price break-even is not a contractual minimum. Sources: onai:public-pricing.
  • contract_length What contract lengths are offered? [partial]: Per seat is quoted monthly and says seats can be added/removed each month. Flat price is quoted annually; the legal contract length and billing options are not supplied. Sources: onai:public-pricing.
  • cancellation How can the contract be cancelled or reduced? [partial]: The page promises monthly Per seat seat changes. Cancellation notice, proration, refunds, price-change rules and downgrade terms were not obtained. Sources: onai:public-pricing.
  • local_invoicing Can it be invoiced in CHF or EUR from a European entity? [partial]: Prices are displayed in EUR and the identified provider is Swiss Telesoft AG. Actual invoice currency, CHF availability and VAT/payment terms were not verified. Sources: onai:public-pricing, onai:public-imprint.
  • transparency_class Is pricing transparent, partial, quote-only or unknown? [supported]: Partially specified: the Per seat headline and allowance are public; Flat price is quote-only and usage overage, option prices and legal terms are missing. Sources: onai:public-pricing.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-pricing.

VEN-05 Source licence

Judgment rule: Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: enterprise_features_closed.
  • Read each atomic answer for its plan, access and feature limits.
  • licence_type Which licence applies to each component? [partial]: Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established. Sources: chatgpt:oa-services.
  • branding_restrictions Do licence terms restrict branding or user counts? [partial]: Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved. Sources: chatgpt:oa-services.
  • enterprise_features_closed Are enterprise features in a separate closed edition? [unknown]: Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-services.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Proprietary software from onAI; the source code is not public. Included open-source components are under their own licences.

VEN-06 Data export and exit

Judgment rule: Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.
  • Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture.
  • chat_export Can admins export all chats? [partial]: Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2.
  • assistant_export Can assistants and prompts be exported in a reusable format? [unknown]: Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
  • knowledge_export Can knowledge bases and their sources be exported? [unknown]: Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.
  • export_format Are formats documented and machine-readable? [partial]: Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified. Sources: chatgpt:oa-compliance-r2.
  • post_termination_window How long can data be retrieved after termination? [partial]: The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified. Sources: chatgpt:oa-dpa.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-r2, chatgpt:oa-business-owner-export-r3, chatgpt:oa-compliance-r2, chatgpt:oa-dpa.

onAI

Stated by onAI Support: stated Evidence type: vendor-statement; asserted

Users export their chats as JSON; an export for the whole organisation on request.

VEN-07 Support and service levels

Judgment rule: Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

A public component status page is available; language-specific support and SLA credits remain unverified.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.
  • support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.
  • uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • support_channels Which support channels are available on each plan? [partial]: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified. Sources: chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.
  • support_languages Is support available in German, French or Italian? [unknown]: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [partial]: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established. Sources: chatgpt:chatgpt:german-office-20261026.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.
  • status_page Is there a public status page with history? [supported]: OpenAI Status lists component health and incident updates; no historical uptime score was computed. Sources: chatgpt:oa-status-20261026.

Checked ; agent cross-checked 2026-10-26; check again by 2026-12-20. Sources: chatgpt:oa-business-faq-20261026, chatgpt:oa-status-20261026, chatgpt:chatgpt:german-office-20261026, chatgpt:chatgpt:review-fix-support-channel-20261026, chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026.

onAI

Sourced Support: partial

The Swiss provider identity, general company contact and Website-only public status history are established. Support channels, languages/hours, response targets and uptime credits for Per seat and Flat price remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public provider website and status sources retrieved 2026-10-21; plan=Company identity/contact and Website-only status facts; Per seat/Flat price support entitlement unverified.; add_ons=none stated; deployment_mode=not specified; region=Swiss legal entity; support staffing/access countries unknown; os=not specified.

Limitations

  • Remains public-candidate: entity identity and website-status facts are separated from unverified product-plan support commitments.
  • The Website-only service history and generic custom-development SLA wording do not establish a workspace uptime target or credit schedule.
  • support_channels Which support channels are available on each plan? [unknown]: The company publishes info@onaihq.com and a general inquiry/demo form. No public evidence maps these to a contracted support desk for Per seat or Flat price, or states hours, escalation and response commitments. Sources: onai:public-imprint, onai:public-services.
  • support_languages Is support available in German, French or Italian? [unknown]: English/German website and UI copy do not establish contractual DE/FR/IT support languages or support hours.
  • regional_presence Is there a DACH or Swiss entity, team or partner? [supported]: The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland, with a Swiss VAT registration. No reseller roster is inferred. Sources: onai:public-imprint.
  • uptime_sla Is there an uptime SLA with credits? [unknown]: Custom development copy mentions SLAs but supplies no product uptime target, measurement, exclusions or credit schedule. A status percentage is not a contractual SLA. Sources: onai:public-services.
  • status_page Is there a public status page with history? [partial]: The first-party-linked status page has notice history for Website only. This is a marketing-website status fact, not a Per seat/Flat price workspace/API status promise or support entitlement. Sources: onai:review-status-service-scope.

Checked ; not separately cross-checked; check again by 2026-12-20. Sources: onai:public-imprint, onai:public-services, onai:review-status-service-scope.

VEN-08 Onboarding, training and adoption

Judgment rule: Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.

ChatGPT Business / Enterprise

Agent cross-checked Support: partial

Public learning and implementation guidance are available; included service entitlements remain open.

Availability: generally-available · Delivery: native
Scope: surfaces=ChatGPT Business and Enterprise web workspaces, ChatGPT desktop and mobile clients, ChatGPT connected apps and custom MCP apps; version=Continuously updated hosted service, retrieved 2026-10-21; plan=ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences; add_ons=Purchased workspace credits or contracted token billing where stated, External app/provider subscriptions and Microsoft add-in approval where required, Enterprise residency, EKM and compliance entitlements only where stated; deployment_mode=multi-tenant-saas; region=Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies; os=not specified.

Limitations

  • Unverified parts: onboarding_service, service_cost.
  • Read each atomic answer for its plan, access and feature limits.
  • onboarding_service Is guided onboarding included? [unknown]: Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.
  • user_training Is end-user training offered, in which languages? [partial]: Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established. Sources: chatgpt:oa-academy.
  • use_case_library Are role-based use cases and templates provided? [partial]: Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.
  • adoption_programme Is there a champion or adoption programme? [partial]: Academy includes leadership/adoption learning; an included formal champion programme was not verified. Sources: chatgpt:oa-academy.
  • service_cost Which services cost extra? [unknown]: Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: chatgpt:oa-academy, chatgpt:oa-admin-quickstart.

onAI

Agent cross-checked Support: partial

The vendor offers training, workshops and custom agent services. Flat price lists onboarding/training/workshops; languages, delivery scope and separate service costs remain unknown.

Stated by onAI A direct line to the team, no call centre, in German and English. Onboarding and training are included in the fixed price. We build custom agents and workflows as a service. Service levels and response times are agreed in the contract. (vendor-statement, asserted )

Availability: unknown · Delivery: native
Scope: surfaces=onAI browser workspace; version=Public page retrieved 2026-10-21; plan=Flat price named services included; Per seat/service contract unspecified; add_ons=Bespoke agent/workflow development, quoted scope; deployment_mode=not specified; region=Delivery geography and languages unspecified; os=not specified.

Limitations

  • Vendor/partner professional services are distinguished from native product workflow automation. No service outcome or price is invented.
  • onboarding_service Is guided onboarding included? [supported]: The public Flat price offer includes onboarding, training and workshops. Per seat inclusion and precise deliverables are not specified. Sources: onai:public-pricing, onai:public-services.
  • user_training Is end-user training offered, in which languages? [partial]: The vendor offers practical prompt/tool/best-practice sessions tailored to Marketing, HR and IT. Session format, DE/FR/IT languages, hours and e-learning availability were not retrieved. Sources: onai:public-services.
  • use_case_library Are role-based use cases and templates provided? [unknown]: The site describes use-case workshops and public guides, but no role-based in-product use-case/template library inventory or licence was obtained.
  • adoption_programme Is there a champion or adoption programme? [unknown]: No scoped champion programme, change-management package or measured adoption service deliverable was retrieved; generic skills guides do not establish one.
  • service_cost Which services cost extra? [unknown]: Flat price includes named services but its amount is quoted; separate Per seat onboarding, training, workshops and custom-development fees are not published. Sources: onai:public-pricing, onai:public-services.

Checked ; agent cross-checked 2026-10-21; check again by 2026-12-20. Sources: onai:public-pricing, onai:public-services.

Sources

  1. Uploading files and audio to ChatGPT chatgpt:oa-files

    Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.

    Formats; size/rate/storage limits; projects; PDF visual retrieval · documented · Source date not stated · Retrieved 2026-10-21

  2. ChatGPT Business models and limits chatgpt:oa-business-models-r2

    Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits.

    Chat picker; Higher intelligence; Pro; Work models · documented · Source date not stated · Retrieved 2026-10-21

  3. ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2

    Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.

    Enterprise Chat rollout; Work/Codex distinction; model picker; tools · documented · Source date not stated · Retrieved 2026-10-21

  4. ChatGPT Work and Codex chatgpt:oa-work-r2

    Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels.

    Work deliverables; picker; access and permissions · documented · Source date not stated · Retrieved 2026-10-21

  5. onAI public product and pricing page onai:public-models-display-20261026

    The page names Claude, GPT, Gemini, Grok and Mistral, user model selection and administrator allow-lists, without exact chat model IDs.

    Ready for the whole company from day one > Every leading model; AI Gateway; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  6. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes

    Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.

    October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune · documented · Source date not stated · Retrieved 2026-10-21

  7. ChatGPT Business release notes chatgpt:oa-business-notes

    Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.

    April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work · documented · Source date not stated · Retrieved 2026-10-21

  8. ChatGPT Business - Overview chatgpt:oa-business

    Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.

    Standard/Premium seats; plan comparison; Team rename · documented · Source date not stated · Retrieved 2026-10-21

  9. ChatGPT Enterprise admin quickstart chatgpt:oa-admin-quickstart

    Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access.

    Identity; SCIM; groups; controls; billing · documented · Source date not stated · Retrieved 2026-10-21

  10. Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings

    Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.

    General; permissions; models; AI policy modal · documented · Source date not stated · Retrieved 2026-10-21

  11. ChatGPT Enterprise and Edu models and limits chatgpt:oa-models

    Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility.

    GPT-6 Chat; Work models; routing; Astra controls · documented · Source date not stated · Retrieved 2026-10-21

  12. Managing credits and spend controls in ChatGPT Business chatgpt:oa-credit-controls

    Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient.

    Included use; recharge cap; per-seat/user limits · documented · Source date not stated · Retrieved 2026-10-21

  13. Data analysis with ChatGPT chatgpt:oa-analysis

    Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment.

    Python execution; charts; network constraint · documented · Source date not stated · Retrieved 2026-10-21

  14. Projects in ChatGPT chatgpt:oa-projects

    Projects persist chats/files/instructions; shared members can read and download project files and branch chats.

    Sharing; visibility; memory; GPT use; retention · documented · Source date not stated · Retrieved 2026-10-21

  15. SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint

    Live SharePoint searches accessible SharePoint/OneDrive content and uses Microsoft consent plus separate ChatGPT action and site controls.

    Live access; delegated permissions; site allowlist; labels; file limits · documented · Source date not stated · Retrieved 2026-10-21

  16. Connected apps in ChatGPT chatgpt:oa-apps

    Apps use workspace and account permissions, can support actions and events, and have separate plugin installation and provider authorization.

    Availability; authorization; actions; event tasks · documented · Source date not stated · Retrieved 2026-10-21

  17. Developer mode and MCP apps in ChatGPT chatgpt:oa-mcp

    Custom remote MCP apps support write tools in beta with plan-specific developer/publishing controls and action approvals.

    Beta availability; Business versus Enterprise/Edu; remote connections; actions · documented · Source date not stated · Retrieved 2026-10-21

  18. Creating and managing team tasks in ChatGPT chatgpt:oa-team-tasks

    Business/Enterprise team tasks run in the cloud under a team service account using approved connections and scheduled or supported app-event triggers.

    Availability; service account; triggers; control; sharing · documented · Source date not stated · Retrieved 2026-10-21

  19. onAI public product and pricing page onai:public-m365-display-20261026

    The page lists live Microsoft 365 sources, optional channel/transcript permissions and optional Copilot-licensed search and meeting notes.

    Answers from your Microsoft 365, live > Where onAI looks; Your admin can add; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  20. onAI public product and pricing page onai:public-m365-permissions-display-20261026

    The vendor describes delegated read-only requests under each user, no copied library index, source citations, admin model restrictions and Microsoft administrator consent.

    Your Microsoft permissions stay in charge; For IT; Every permission onAI can request; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  21. onAI public product and pricing page onai:public-other-connectors-display-20261026

    The FAQ describes Microsoft 365 live retrieval and names Confluence, S3 and custom sources through standard connectors or an API; it gives no connector-by-connector setup or plan catalogue.

    FAQ > How is our data integrated into the system?; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  22. Company knowledge in ChatGPT chatgpt:oa-company-r2

    Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.

    Current app-based workflow; plans; source permissions · documented · Source date not stated · Retrieved 2026-10-21

  23. SharePoint app and setup in ChatGPT chatgpt:oa-sharepoint-r2

    The live app uses Microsoft delegated access and separately enabled actions; site-policy controls need workspace enablement rather than inheriting a blanket plan entitlement.

    Live app; Microsoft permissions; action enablement · documented · Source date not stated · Retrieved 2026-10-21

  24. Managing SharePoint site access and sensitivity-label exclusions chatgpt:oa-sharepoint-policy-r2

    The guide documents enabled-workspace site/label controls but does not state a complete Business/Enterprise/Edu entitlement matrix.

    Availability; site-collection rules; label GUIDs · documented · Source date not stated · Retrieved 2026-10-21

  25. onAI live Microsoft 365 retrieval and citation description onai:review-m365-boundaries-display-20261026

    The vendor describes delegated Microsoft permission checks, live reads without a second library index, retrieved material retained in the asking user’s chat and numbered source links.

    Your Microsoft permissions stay in charge; Nothing copied, nothing indexed; Sources on every answer; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  26. onAI live pricing: named Microsoft 365 plan scope onai:review-plan-m365-display-20261026

    The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements.

    Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee; re-retrieved 2026-10-26, HTTP 200 body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  27. Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2

    Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.

    Current feature/storage scope; external integrations · documented · Source date not stated · Retrieved 2026-10-21

  28. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-r2

    The October16 notice retires administrator-managed sync and directs eligible Enterprise workspaces to real-time GoogleDrive/SharePoint/Teams apps.

    October16 administrator-managed sync retirement · documented · Source date 2026-10-16 · Retrieved 2026-10-21

  29. Company knowledge in ChatGPT chatgpt:oa-company

    Company Knowledge is a plugin for eligible Business/Enterprise/Edu users and uses authorized connected sources rather than granting new data access.

    Requirements; source permissions; supported apps · documented · Source date not stated · Retrieved 2026-10-21

  30. Memory in ChatGPT chatgpt:oa-memory

    Memory and custom instructions differ; users can manage remembered information and admins control supported workspace settings.

    Controls; sources; removal; workspace memory · documented · Source date not stated · Retrieved 2026-10-21

  31. ChatGPT Enterprise and Edu release notes chatgpt:oa-enterprise-notes-20261026

    Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement.

    October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune; public web-reader representation retrieved 2026-10-26, representation SHA256 8781183db68eb81bcf7367e33925fbcec071340b0b8901192b83ef01c70a778e · documented · Source date not stated · Retrieved 2026-10-26

  32. Custom GPT retirement and migration FAQ chatgpt:oa-gpt-migration-r2-20261026

    The accessible FAQ confirms migration to plugins, standard/approved-deferral dates, and that models/actions/sharing settings do not transfer automatically.

    Plugin migration; Enterprise guidance and dates; non-transferring actions; public web-reader representation retrieved 2026-10-26, representation SHA256 dd951ed04244057574ab0c432d8a8279430ac2da83c342351588edf8d66e0a9b · documented · Source date not stated · Retrieved 2026-10-26

  33. Managing workspace settings in ChatGPT Enterprise chatgpt:oa-admin-settings-20261026

    Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal.

    General; permissions; models; AI policy modal; public web-reader representation retrieved 2026-10-26, representation SHA256 96c9b041bf9174a50f86db93e70e0298c6a367658ecba1cdd9db1ccaf5bb68bc · documented · Source date not stated · Retrieved 2026-10-26

  34. ChatGPT Business release notes chatgpt:oa-business-notes-20261026

    Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access.

    April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work; public web-reader representation retrieved 2026-10-26, representation SHA256 a76daa1b273dbced3f3f607908c1965a3ed86fc0cc21c798be3582eca50e374d · documented · Source date not stated · Retrieved 2026-10-26

  35. ChatGPT Business - Overview chatgpt:oa-business-20261026

    Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing.

    Standard/Premium seats; plan comparison; Team rename; public web-reader representation retrieved 2026-10-26, representation SHA256 7af98911edbf31de1850b4de99233ea6bbee5f443dce05c9d6958e004181ee13 · documented · Source date not stated · Retrieved 2026-10-26

  36. Uploading files and audio to ChatGPT chatgpt:oa-files-20261026

    Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval.

    Formats; size/rate/storage limits; projects; PDF visual retrieval; public web-reader representation retrieved 2026-10-26, representation SHA256 8fbf08df3b56a93ebaf27c2ca223eb2cd449e5b1b43e5f5d09995eaeb7bb7907 · documented · Source date not stated · Retrieved 2026-10-26

  37. Company knowledge in ChatGPT chatgpt:oa-company-r2-20261026

    Current Company Knowledge uses enabled eligible app connections for Business/Enterprise/Edu and inherits source access without claiming a universal copied index.

    Current app-based workflow; plans; source permissions; public web-reader representation retrieved 2026-10-26, representation SHA256 2d451d442061ec6222039e4f287ed4f08226239e708b96200ee8ea33bd7971ed · documented · Source date not stated · Retrieved 2026-10-26

  38. Data residency and inference residency for ChatGPT chatgpt:oa-residency-r2-20261026

    Current residency guidance describes scoped content/processing and external-app exceptions; it no longer establishes an administrator-managed sync configuration.

    Current feature/storage scope; external integrations; public web-reader representation retrieved 2026-10-26, representation SHA256 7bc187a8fb32db1e17c0bb7e93763c0ccb2c8528a6b220f4b3d011bd151f53d3 · documented · Source date not stated · Retrieved 2026-10-26

  39. Plugins in ChatGPT chatgpt:oa-plugins-r2-20261026

    Plugins package reusable workflow instructions/apps for Chat/Work, with Business/Enterprise sharing subject to workspace controls and per-surface capabilities.

    Reusable skills; references/apps; workspace sharing; surface limits; public web-reader representation retrieved 2026-10-26, representation SHA256 fcb0960b3bb65bf48aafc243940aa11c934ae0735ba6f9f1e847e1fc425ad1e4 · documented · Source date not stated · Retrieved 2026-10-26

  40. ChatGPT for Word chatgpt:oa-word-r2-20261026

    The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.

    Availability; writing; skills; plugin and history limitations; public web-reader representation retrieved 2026-10-26, representation SHA256 93ee7796175a908a7cd559677e9e27203399c07d0c5147311b6610272e4c93e3 · documented · Source date not stated · Retrieved 2026-10-26

  41. Custom GPT migration: creation freeze and existing edits chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026

    October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline.

    Enterprise workspace guidance, October 26 planned milestone; all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c · documented · Source date not stated · Retrieved 2026-10-26

  42. Connecting custom MCP servers in ChatGPT chatgpt:oa-mcp-r2

    Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls.

    Availability; current Plugins flow; plan roles; action permissions · documented · Source date not stated · Retrieved 2026-10-21

  43. Data residency and inference residency for ChatGPT chatgpt:oa-residency

    Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations.

    Eligibility; storage/backups; GPU processing; exceptions · documented · Source date not stated · Retrieved 2026-10-21

  44. onAI public workflow and service offer onai:onai:review-fix-public-workflow-scope-20261026

    The undated public homepage labels the native workflow engine coming soon and describes n8n integration operated by onAI, the customer or a partner, with workflow construction offered on request. It gives no native release date or plan-specific workflow entitlement.

    Automation platform; Coming soon; n8n service/operator sentence; direct public GET HTTP200 2026-10-26, body SHA256 1ea21a62b3a2bb75b66287a93fd86a47984d51519e7fd99f4ca53930996219bc · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  45. ChatGPT Business: General FAQ chatgpt:oa-business-faq

    The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.

    Prices; seat cap; export; privacy · documented · Source date not stated · Retrieved 2026-10-21

  46. ChatGPT Work and Codex chatgpt:oa-work

    Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat.

    Chat versus Work; models; availability; deliverables · documented · Source date not stated · Retrieved 2026-10-21

  47. onAI public product and pricing page onai:public-web-client

    The vendor describes an employee workspace in a current browser with nothing to install; native client availability is unspecified.

    The platform > AI Tools; FAQ > What prerequisites do we need to meet? · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  48. ChatGPT for Word chatgpt:oa-word

    The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance.

    Office add-in; admin approval; limitations; pricing · documented · Source date not stated · Retrieved 2026-10-21

  49. ChatGPT for Word chatgpt:oa-word-r2

    The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over.

    Availability; writing; skills; plugin and history limitations · documented · Source date not stated · Retrieved 2026-10-21

  50. Images in ChatGPT chatgpt:chatgpt:images-editing-20261026

    The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later.

    Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979 · documented · Source date not stated · Retrieved 2026-10-26

  51. ChatGPT Enterprise and Edu models and limits chatgpt:oa-enterprise-models-r2-20261026

    Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls.

    Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd · documented · Source date not stated · Retrieved 2026-10-26

  52. OpenAI Services Agreement chatgpt:oa-services-20261026

    The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.

    Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e · documented · Source date 2025-12-01 · Retrieved 2026-10-26

  53. onAI public product and pricing page onai:public-images

    Image Studio advertises GPT Image, Nano Banana Pro, Imagen 4 and FLUX.3, up to three models per prompt, upload editing, per-image estimated costs and administrator controls.

    Every leading image model in one studio; Compare side by side; Edit in plain words; Run by your admins · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  54. onAI public product and pricing page onai:public-image-rights

    The vendor says generated images may be used commercially; provider-specific output terms are not supplied.

    Every leading image model in one studio > commercial use · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  55. ChatGPT Voice chatgpt:oa-voice

    Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention.

    Business/Enterprise availability; limits; data controls · documented · Source date not stated · Retrieved 2026-10-21

  56. ChatGPT mobile response actions chatgpt:chatgpt:mobile-read-aloud-20261026

    Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition.

    How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d · documented · Source date not stated · Retrieved 2026-10-26

  57. Data analysis with ChatGPT chatgpt:oa-analysis-r2

    Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement.

    Python/Jupyter execution and chart types · documented · Source date not stated · Retrieved 2026-10-21

  58. How to change your language setting in ChatGPT chatgpt:oa-language

    ChatGPT documents German, French and Italian UI settings alongside other supported languages.

    Browser/mobile language setting; supported list · documented · Source date not stated · Retrieved 2026-10-21

  59. OpenAI Trust Portal chatgpt:oa-trust

    The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass.

    Compliance; documents; ChatGPT security features · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  60. Setting up single sign-on for ChatGPT Business chatgpt:oa-business-sso

    Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups.

    Supported protocols; plan limits; automatic account creation · documented · Source date not stated · Retrieved 2026-10-21

  61. Managing multi-factor authentication chatgpt:chatgpt:native-mfa-enforcement-20261026

    Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control.

    Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e · documented · Source date not stated · Retrieved 2026-10-26

  62. onAI public product and pricing page onai:public-pricing-display-20261026

    Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options.

    Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  63. Managing billing and seats in ChatGPT Business chatgpt:oa-billing

    Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions.

    Seat types; minimum; billing changes · documented · Source date not stated · Retrieved 2026-10-21

  64. Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu chatgpt:oa-members

    Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types.

    Built-in roles; seat types; invitations · documented · Source date not stated · Retrieved 2026-10-21

  65. Data retention when a member is removed from a workspace chatgpt:oa-leavers

    Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations.

    Enterprise/Edu versus Business; ownership reassignment · documented · Source date not stated · Retrieved 2026-10-21

  66. OpenAI Services Agreement chatgpt:oa-services

    The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers.

    Sections 3-7; 16.3; definitions of contracting party, governing laws and venue · documented · Source date 2025-12-01 · Retrieved 2026-10-21

  67. Workspace analytics for Enterprise and Edu chatgpt:chatgpt:enterprise-analytics-export-20261026

    Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable.

    Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb · documented · Source date not stated · Retrieved 2026-10-26

  68. ChatGPT Business general FAQ chatgpt:oa-business-faq-r2

    Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route.

    Private chats; self-service export; roles · documented · Source date not stated · Retrieved 2026-10-21

  69. Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-privacy-r2

    Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable.

    Admin visibility and usage analytics; collaboration; export · documented · Source date not stated · Retrieved 2026-10-21

  70. OpenAI Compliance Platform for Enterprise and Edu chatgpt:oa-compliance-r2

    Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability.

    Eligibility; owner-granted content permissions; retention · documented · Source date not stated · Retrieved 2026-10-21

  71. Managing data, sharing, and privacy in ChatGPT Business chatgpt:oa-business-owner-export-r3

    Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified.

    Can I export my data from a Business workspace? — member restriction and conditional owner export steps · documented · Source date not stated · Retrieved 2026-10-21

  72. OpenAI Compliance Platform for Enterprise and Edu customers chatgpt:oa-compliance

    Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window.

    Access; immutable logs; retention; migration; partner integrations · documented · Source date not stated · Retrieved 2026-10-21

  73. Enterprise privacy at OpenAI chatgpt:oa-privacy

    OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility.

    Security; service-specific human access; Business FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  74. OpenAI Sub-processor list chatgpt:oa-subprocessors

    The dated list names multiple cloud and service processors with product and country scope.

    Third-party processors; processing countries; notice subscription · documented · Source date 2026-10-14 · Retrieved 2026-10-21

  75. onAI live general privacy and contract-request copy onai:review-contract-plan-gaps

    General no-training, optional zero-retention and DPA/AI Act copy is published outside the plan cards, without a retrieved contract or eligibility mapping to Per seat and Flat price.

    No training on your data; EU-only processing on request; Everything your data protection officer will ask for; Request the DPA; Per seat/Flat price cards · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  76. OpenAI Data Processing Addendum chatgpt:oa-dpa

    The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.

    Definitions; 2.9; 2.11; 4.1 · documented · Source date 2025-12-01 · Retrieved 2026-10-21

  77. Data access for your managed ChatGPT account chatgpt:oa-managed-access-r2

    Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access.

    Conditional admin access; configuration; Enterprise sensitive permissions · documented · Source date not stated · Retrieved 2026-10-21

  78. Enterprise privacy at OpenAI chatgpt:oa-privacy-r2

    The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow.

    Business FAQ: organizational access and retention; Enterprise FAQ · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  79. Chat and file retention in ChatGPT chatgpt:oa-retention-r2

    Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats.

    Chats; Library/project/GPT files; deletion; Enterprise backups · documented · Source date not stated · Retrieved 2026-10-21

  80. Data retention when a member is removed from a workspace chatgpt:oa-leavers-r2

    Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations.

    Plan-specific retention; ownership versus conversations · documented · Source date not stated · Retrieved 2026-10-21

  81. OpenAI trust and transparency chatgpt:chatgpt:government-transparency-20261026

    The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access.

    Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140 · documented · Source date not stated · Retrieved 2026-10-26

  82. OpenAI Sub-processor list chatgpt:oa-subprocessors-20261026

    The dated list names multiple cloud and service processors with product and country scope.

    Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da · documented · Source date 2026-10-14 · Retrieved 2026-10-26

  83. OpenAI Data Processing Addendum chatgpt:oa-dpa-20261026

    The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction.

    Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55 · documented · Source date 2025-12-01 · Retrieved 2026-10-26

  84. onAI public product and pricing page onai:public-compliance-display-20261026

    The vendor advertises a DPA, a public subprocessor list, retention periods and AI Act labels, but the DPA link opens contact rather than the documents.

    Everything your data protection officer will ask for; Swiss contract, two laws; re-retrieved 2026-10-26, public web-reader representation SHA256 f2b7d5764994efe8fb87021fe13d7295155dd04ec09c8ed7826fcb52acc42b19 · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  85. onAI imprint onai:public-imprint-display-20261026

    The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588.

    Contact; Represented by; VAT number; re-retrieved 2026-10-26, public web-reader representation SHA256 fcb4521fcdfb47e2ab714fee34a0fae0c1bdebca90481980bb3cb136410908fd · documented · Source date not stated · Retrieved 2026-10-26

  86. onAI website privacy policy onai:public-website-privacy-display-20261026

    The policy expressly covers the marketing website, including website processors and retention; it does not establish product workspace processor or retention terms.

    Last updated October 2026; introductory scope; sections 5, 6 and 9; re-retrieved 2026-10-26, public web-reader representation SHA256 42ebec9df5cca263fd029ce2dcd8195487b6ee8e72cff07a6431731d8d462ec4 · documented · Source date not stated · Retrieved 2026-10-26

  87. EU AI Act resources and customer guidance chatgpt:chatgpt:eu-ai-act-resources-20261026

    OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred.

    OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed · documented · Source date not stated · Retrieved 2026-10-26

  88. onAI imprint onai:public-imprint

    The imprint identifies Telesoft AG in Oberwil-Lieli, Switzerland and Swiss VAT number CHE-106.160.588.

    Contact; Represented by; VAT number · documented · Source date not stated · Retrieved 2026-10-21

  89. OpenAI Enterprise Key Management Overview chatgpt:oa-ekm

    EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative.

    Eligibility; external KMS; unsupported features · documented · Source date not stated · Retrieved 2026-10-21

  90. IP allowlisting for ChatGPT chatgpt:oa-ip

    Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist.

    Eligibility; enforcement; Compliance API · documented · Source date not stated · Retrieved 2026-10-21

  91. onAI automation and open interfaces onai:onai:public-automation-status-20261026

    The homepage labels its own workflow engine and MCP coming soon. Until then it describes n8n integration operated by onAI, the customer or a partner, with custom workflows as a requested service. No native release date or schedule/trigger entitlement is published.

    Automation platform, Open interfaces and service sections; HTTP 200, body SHA256 a074779dc4d08c5e48440218bbc01353565673585b9e0f7eab517ed9687b77fa · vendor-claimed · Source date not stated · Retrieved 2026-10-26

  92. ECB euro reference historical rates chatgpt:fx-20261020

    Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237.

    Cube time=2026-10-20; USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  93. onAI public product and pricing page onai:public-processing

    The vendor claims no model training, filtered search/image prompts and an optional EU-only processing tier with provider zero retention; contracts and provider exceptions are not supplied.

    What leaves, and how > No training; Personal data; European AI; EU-only processing on request · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  94. onAI public product and pricing page onai:public-pricing

    Published EUR pricing is 17 per user/month with 5 of monthly model budget; a flat annual price is on request, with unlimited users and dedicated/on-premises options.

    Pay per seat, or one price for everyone > Per seat; Flat price; prices excluding VAT · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  95. ECB euro reference exchange rates onai:ecb-fx

    On 2026-10-20 one EUR equals USD 1.1215 and CHF 0.9237; USD to EUR is the reciprocal, 0.8916629514043692.

    Cube time=2026-10-20; currency USD and CHF · documented · Source date 2026-10-20 · Retrieved 2026-10-21

  96. onAI live pricing: named Microsoft 365 plan scope onai:review-plan-m365

    The Per seat card expressly includes Microsoft 365 answers and the Flat price card includes everything in Per seat; the cards do not establish separate DPA, provider-retention or support entitlements.

    Per seat > Answers from Microsoft 365, with each user’s own permissions; Flat price > Everything in Per seat, for every employee · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  97. onAI live residency statements and external processing paths onai:review-residency-parts

    The page separately describes European application/storage infrastructure, named dedicated locations, external AI/search/image/translation services and an optional EU-only AI-processing tier; its unqualified secured-EU-server line does not establish default end-to-end processing, backup, log or support-access residency.

    Ready for your security review; European from the contract down to the DNS; Where your data lives; External services, filtered; EU-only processing on request; pricing cards · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  98. OpenAI Deutschland office announcement chatgpt:chatgpt:german-office-20261026

    The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA.

    May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f · vendor-claimed · Source date 2025-05-22 · Retrieved 2026-10-26

  99. ChatGPT Business: General FAQ chatgpt:oa-business-faq-20261026

    The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export.

    Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50 · documented · Source date not stated · Retrieved 2026-10-26

  100. OpenAI Status chatgpt:oa-status-20261026

    The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates.

    System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26 · documented · Source date not stated · Retrieved 2026-10-26

  101. Business FAQ: credit-usage support route chatgpt:chatgpt:review-fix-support-channel-20261026

    For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement.

    Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3 · documented · Source date not stated · Retrieved 2026-10-26

  102. onAI public product and pricing page onai:public-services

    The vendor offers tailored training, workshops and custom agent services; Flat price lists onboarding, training and workshops without itemised service prices.

    AI Trainings; AI Workshops; Custom AI Agent Development; Flat price inclusions · vendor-claimed · Source date not stated · Retrieved 2026-10-21

  103. onAI live public status service scope onai:review-status-service-scope

    The public status page lists Website and notice history; it does not identify a Per seat or Flat price workspace service or a contractual SLA.

    Service list and recent notice history, retrieved 2026-10-21 · documented · Source date not stated · Retrieved 2026-10-21

  104. OpenAI Academy chatgpt:oa-academy

    Academy offers worker, builder and adoption-leader learning resources with public events.

    Learning paths; live and on-demand events · vendor-claimed · Source date not stated · Retrieved 2026-10-21