{ "schemaVersion": 1, "rubricVersion": "1.1", "kind": "pair", "slug": "chatgpt-vs-nuwacom", "canonicalUrl": "https://onaihq.com/compare/agents/chatgpt-vs-nuwacom/", "markdownUrl": "https://onaihq.com/compare/agents/chatgpt-vs-nuwacom/index.md", "dataUrl": "https://onaihq.com/compare/agents/chatgpt-vs-nuwacom/data.json", "generatedAt": "2026-10-27", "lastCheckedAt": "2026-10-26", "lastCrossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "publisher": { "name": "onAI", "url": "https://onaihq.com", "marketParticipant": true, "editorialControl": "onAI selects the products, rubric, sources and wording, including for comparisons that do not include onAI.", "disclosure": "Published by onAI. onAI also sells one of the products compared here. Findings about other products link to public sources so you can check them; statements about onAI are marked as stated by onAI." }, "products": [ { "id": "chatgpt", "name": "ChatGPT Business / Enterprise", "website": "https://chatgpt.com/business", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/chatgpt/", "lifecycle": { "status": "sunset", "note": "The current custom-GPT FAQ says the transition affects all ChatGPT plans and schedules retirement for December 11, 2026, subject to account/workspace-specific notices. Qualified Enterprise deferrals may extend to February 11, 2027. Enterprise creation/publishing restrictions are separate from retirement.", "scope": "Custom GPTs on Business and Enterprise within this profile, according to each workspace notice. The FAQ also covers other plans. This is not a shutdown of ChatGPT, Work, plugins or the workspace service.", "continuation": "Migration to plugins. Under the planned workflow, GPT instructions become a skill, knowledge files become reference files, and connected apps are added; model choice, custom actions and sharing settings do not automatically transfer. Follow the affected workspace notice and test the replacement.", "announcementDate": null, "serviceEndDate": "2026-12-11", "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" }, { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 49, "sourcedOnlyClaimCount": 0, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" }, { "id": "nuwacom", "name": "nuwacom", "website": "https://nuwacom.com/en", "repository": null, "pageUrl": "https://onaihq.com/compare/agents/products/nuwacom/", "lifecycle": { "status": "unknown", "note": null }, "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ], "sourcedClaimCount": 49, "statedByVendorCount": 0, "crossCheckedClaimCount": 48, "sourcedOnlyClaimCount": 1, "oldestCheckedAt": "2026-10-21", "lastCheckedAt": "2026-10-26" } ], "coverage": { "totalCriteria": 51, "sharedCrossCheckedCriteria": 47, "sharedSourcedCriteria": 48, "crossCheckedCriteriaByProduct": { "chatgpt": 49, "nuwacom": 48 }, "sourcedOnlyCriteriaByProduct": { "chatgpt": 0, "nuwacom": 1 }, "sourcedCriteriaByProduct": { "chatgpt": 49, "nuwacom": 49 }, "crossCheckedCriterionRows": 50, "sourcedOnlyCriterionRows": 1, "sourcedCriterionRows": 50, "statedByVendorRows": 0 }, "criteria": [ { "id": "MOD-01", "title": "Model catalogue and providers", "group": { "id": 1, "name": "Models" }, "judgment": "List each available model by provider and plan, including reasoning, fast and multimodal variants. Record whether the user picks the model, the product routes automatically, or both. A provider counts only if at least one of its current models is selectable on the scoped plan.", "questions": [ { "id": "providers", "question": "Which model providers are available?" }, { "id": "current_models", "question": "Which current models are selectable on this plan?" }, { "id": "user_choice", "question": "Can users pick the model per chat?" }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?" }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business and Enterprise Chat use GPT6/Sol and Pro/Astra names; Work exposes a separate picker and model set.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Standard/Premium Chat and Work; Enterprise/Edu model access only as specified in their dedicated model guide", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "These plan-specific Chat and Work catalogues use OpenAI models; connected apps are not additional chat-model providers.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Business and eligible Enterprise Chat: GPT6 at Instant–ExtraHigh is powered by GPT6 Sol; GPT6 Pro uses Astra. Business Work lists GPT6 Sol/6.1Sol/Luna, with other options only when enabled. Enterprise/Edu Work access also depends on rollout and roles. These are experience-specific names, not one universal picker.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Business and Enterprise dedicated guides describe their Chat picker/effort choices; Work has a separate model/effort selector. Available options depend on seat/workspace/rollout.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Business can add reasoning while Instant is selected and exposes Higher intelligence in Settings>General. Enterprise/Edu document workspace automatic-routing controls. Exact per-request routed identity was not observed.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Paid workspaces accept supported image/file/audio inputs; per-model modality mapping was not completely verified.", "evidenceIds": [ "chatgpt:oa-files" ] } ], "limitations": [ "Reconciliation: Work overview uses a broad not-in-regular-Chat sentence for its picker labels; dedicated Business/Enterprise Chat guides explicitly explain Sol powering the GPT6 Chat alias. GPT6.1Sol and Luna are not selectable in regular Chat.", "No tenant picker, per-model modality matrix or routing trace was observed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-work-r2", "chatgpt:oa-files" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Selectable models span closed and EU-hosted open-weight families with Auto routing and model-specific regions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise with administrator-enabled models", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Model tables label each EU, US or Global route", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "providers", "question": "Which model providers are available?", "support": "supported", "answer": "OpenAI, Anthropic, Google, Mistral, Z.ai, DeepSeek, Moonshot/Kimi, Qwen/Alibaba, MiniMax and Black Forest Labs have named table entries.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] }, { "id": "current_models", "question": "Which current models are selectable on this plan?", "support": "partial", "answer": "Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes" ] }, { "id": "user_choice", "question": "Can users pick the model per chat?", "support": "supported", "answer": "Users can choose a model for each request; manual selection overrides Auto.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "auto_routing", "question": "Does the product route between models automatically, and is the chosen model shown?", "support": "partial", "answer": "Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:chat" ] }, { "id": "multimodal_input", "question": "Which models accept images, audio or files?", "support": "partial", "answer": "Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model.", "evidenceIds": [ "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:chat" ] } ], "limitations": [ "current_models: Text list includes GPT6 Astra/Sol/Luna,6.1Sol,5.6Sol/Terra/Luna,5.5,5.4,5.2,5.1,5/mini/nano,4.1/mini/nano,4o/mini, o1/o3/o3mini/o4mini; Fable5/5.1, Opus4.5/4.6/4.7/4.8/5/5.5, Sonnet4.5/4.6/5/5.5, Haiku4.5/5.5; Gemini4Argon,3.8/3.7/3.6/3.5Flash/FlashLite,3.1ProPreview/3ProPreview,2.5Pro/Flash/ProReasoning; MistralLarge3, GLM5/5.1/5.2/5.3/5.3Flash, DeepSeekV4Flash0731/V4Pro0813/V4.1Flash/1017, KimiK3, Qwen3.8Max/3.8-27B/3.6-27B, MiniMaxM3. Availability is admin/provider/region dependent; not a tested authenticated picker.", "auto_routing: Auto routes simple tasks to Instant and complex tasks to a stronger assigned model; EU-hosted provider fallback is documented. The exact model display after routing was not established.", "multimodal_input: Model tables flag image support; files/audio/video can be uploaded and processed by separate tools. DeepSeekV4Flash0731 lacks image input. Raw audio capability cannot be inferred for every text model." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:changes", "nuwacom:nuwacom:chat" ] } ] }, { "id": "MOD-02", "title": "Model freshness", "group": { "id": 1, "name": "Models" }, "judgment": "Measure the days from a provider's general release to availability in the product for the last three major releases from OpenAI, Anthropic and Google (and Mistral where offered). Use dated changelogs or observation. Record deprecation notice for retired models.", "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?" }, { "id": "changelog", "question": "Is there a dated public model changelog?" }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?" }, { "id": "version_pinning", "question": "Can an admin keep an older model version?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated release notes exist; a three-release provider/product lag series remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Business and Enterprise/Edu have dated release notes.", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "No universal model-removal notice or three current model retirement examples were established from the checked release notes. Planned custom-GPT retirement is recorded separately in roadmapReview.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "partial", "answer": "Both current Business and Enterprise model guides say an explicit GPT5.6Sol selection remains during the GPT6 rollout. This is preserved selection, not indefinite administrator version pinning.", "evidenceIds": [ "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] } ], "limitations": [ "No three-release provider/product lag series or general guaranteed model-removal notice period was established.", "Retained explicit model selection is documented separately for Business and Enterprise; no permanent pinned-service promise." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-models-r2", "chatgpt:oa-enterprise-models-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Dated model release notes exist; provider release lag and version retention were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "release_lag_days", "question": "What was the lag for each of the last three major releases, per provider?", "support": "unknown", "answer": "What was the lag for each of the last three major releases, per provider? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "changelog", "question": "Is there a dated public model changelog?", "support": "supported", "answer": "Release notes through2026-10-16 identify Gemini4Argon and model access changes; older dated entries list provider additions.", "evidenceIds": [ "nuwacom:nuwacom:changes" ] }, { "id": "deprecation_notice", "question": "How much notice is given before a model is removed?", "support": "unknown", "answer": "How much notice is given before a model is removed? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] }, { "id": "version_pinning", "question": "Can an admin keep an older model version?", "support": "unknown", "answer": "Can an admin keep an older model version? Unknown. No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation.", "evidenceIds": [] } ], "limitations": [ "Unverified release_lag_days, deprecation_notice, version_pinning: No cross-checked last-three-release GA dates per provider, fixed deprecation notice or guaranteed older-version pinning was established from model/release/settings documentation." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes" ] } ] }, { "id": "MOD-03", "title": "Bring-your-own keys and provider contracts", "group": { "id": 1, "name": "Models" }, "judgment": "Record customer-held API keys, customer cloud accounts (Azure OpenAI, Bedrock, Vertex), and aggregator routes (OpenRouter, LiteLLM) as separate routes. Record what still works without a vendor-provided model, whether prices change with BYO, and documented restrictions. API-key support does not imply support for the customer's own Azure contract.", "questions": [ { "id": "own_api_keys", "question": "Can the customer use its own provider API keys?" }, { "id": "own_cloud_contract", "question": "Can it use its own Azure OpenAI, Bedrock or Vertex deployment?" }, { "id": "custom_endpoint", "question": "Can an admin add any OpenAI-compatible endpoint?" }, { "id": "byo_pricing", "question": "Does BYO change the licence price?" }, { "id": "byo_restrictions", "question": "Which features stop working with BYO?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-03", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "MOD-04", "title": "Local and self-hosted models", "group": { "id": 1, "name": "Models" }, "judgment": "Record support for models running in the customer's environment (vLLM, Ollama, TGI or similar) and which features work with them: chat, RAG, tools, embeddings. Distinguish a documented, supported route from a generic endpoint that happens to work.", "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?" }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?" }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?" }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-04", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "EU-hosted open-weight models are listed; customer-hosted inference integration is not specified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "self_hosted_chat", "question": "Can chat use a customer-hosted model?", "support": "unknown", "answer": "Can chat use a customer-hosted model? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "self_hosted_embeddings", "question": "Can retrieval use customer-hosted embeddings?", "support": "unknown", "answer": "Can retrieval use customer-hosted embeddings? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "feature_parity", "question": "Which features fail with self-hosted models?", "support": "unknown", "answer": "Which features fail with self-hosted models? Unknown. Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run.", "evidenceIds": [] }, { "id": "vendor_hosted_open_models", "question": "Does the vendor host open-weight models in EU/CH?", "support": "partial", "answer": "Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ], "limitations": [ "vendor_hosted_open_models: Hosted EU entries include MistralLarge3, KimiK3, GLM5.x, DeepSeekV4.x, Qwen3.x and MiniMaxM3. Open-weight family naming is not a component licence audit.", "Unverified self_hosted_chat, self_hosted_embeddings, feature_parity: Full-platform self-managed terms do not establish a documented chat/embedding route to customer-hosted models or its feature parity; no endpoint fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models", "nuwacom:nuwacom:model-web" ] } ] }, { "id": "MOD-05", "title": "Model control and usage limits", "group": { "id": 1, "name": "Models" }, "judgment": "Record admin allow-lists per group, default models, restrictions on which models may see which data, and per-user rate or fair-use limits. Test one restriction with two users in different groups. Record limits as enforced stops, warnings or undocumented fair use.", "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?" }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?" }, { "id": "default_model", "question": "Can admins set the default model?" }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?" }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise model and default controls are documented; Business allowances depend on seat type.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "supported", "answer": "Enterprise/Edu model access uses workspace settings and RBAC; groups can receive roles.", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "unknown", "answer": "Can admins restrict which models receive connector or knowledge content? Unverified after checking OpenAI Business/Enterprise documentation, current model and app pages, service agreement and release notes retrieved 2026-10-21; no paid workspace or shared fixture.", "evidenceIds": [] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Enterprise admins choose separate Chat and Work starting models/effort; defaults do not grant access.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Business Premium includes five times Standard usage and no five-hour cap; exact prompt count depends on task/model.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "partial", "answer": "Eligible work can draw workspace credits after included allowance; insufficient credits can stop credit-backed features.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] } ], "limitations": [ "No two-group model or data-bound-model test was run. Virtually unlimited Enterprise messages do not imply zero-dollar usage under token-billed contracts." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-models", "chatgpt:oa-admin-quickstart", "chatgpt:oa-admin-settings", "chatgpt:oa-business", "chatgpt:oa-credit-controls" ] }, { "productId": "nuwacom", "claimId": "nuwacom:MOD-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admins choose models and defaults, with per-user/group access and published limit behavior but no absolute allowance.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "model_allowlist_by_group", "question": "Can admins limit models per group?", "support": "partial", "answer": "The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "data_bound_models", "question": "Can admins restrict which models receive connector or knowledge content?", "support": "partial", "answer": "Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "default_model", "question": "Can admins set the default model?", "support": "supported", "answer": "Workspace default Auto/specific model, Instant/stronger Auto assignments and image/video defaults are configurable; users may set personal default.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026" ] }, { "id": "user_limits", "question": "What per-user message or token limits apply, and are they published?", "support": "partial", "answer": "Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026" ] }, { "id": "limit_behaviour", "question": "What happens when a limit is reached?", "support": "supported", "answer": "Interactive usage falls back to Instant; API, workflow and chatbot usage pause at the approved budget. No automatic additional charges; admin approval or reset is needed.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "model_allowlist_by_group: The October 16 release describes user/group model access. Current settings document per-user restrictions, with default and Auto models always available. Agents fall back to the default model for users without access; workflows fail at a restricted step, and embedded agents bypass these checks.", "data_bound_models: Central enabled EU-only model configuration restricts regular-user routes, but a separate knowledge-versus-general model policy is not established and embeds are exempt from per-user checks.", "user_limits: Standard/Premium/Power supply1x/2x/5x relative monthly usage; numeric message/token/base monetary allowances are not published." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-01", "title": "Files in chat", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record supported formats, size and count limits, scanned-PDF OCR, tables and spreadsheets, images inside documents, and whether a file is read in full or retrieved in chunks. Upload the shared fixture set (long German PDF, scanned contract, Excel with formulas, PowerPoint) and record failures.", "questions": [ { "id": "formats", "question": "Which formats are accepted?" }, { "id": "limits", "question": "What size and count limits apply per file and chat?" }, { "id": "ocr", "question": "Are scanned PDFs read?" }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?" }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Formats and upload limits are documented; shared-fixture fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "DOCX/PDF/TXT, XLS/XLSX/CSV/TSV, PPTX and supported image/audio uploads.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "supported", "answer": "Documents 512 MB/2M tokens; spreadsheets about 50 MB; images 20 MB; up to 80 uploads/3 hours, subject to peak reductions.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "partial", "answer": "Enterprise PDF visual retrieval can process embedded visual content; other plans use text-based retrieval. A scanned-contract OCR test was not run.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Python analysis accepts structured sheets; formula/structure fidelity was not tested.", "evidenceIds": [ "chatgpt:oa-analysis" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "unknown", "answer": "Is the whole file used or only retrieved parts, and does the user see which? Unverified after checking upload and analysis documentation; full/chunk selection and the long-PDF/scanned-contract/formula/PPT fixture were not observed.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: full_vs_chunked.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-analysis" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat accepts broad office, text, image and media formats; parsing fidelity and total context limits are untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "formats", "question": "Which formats are accepted?", "support": "supported", "answer": "PDF, Word/doc/docx, Excel/xls/xlsx/CSV, PowerPoint/ppt/pptx, ODT, EPUB, JSON, Markdown/plaintext/HTML/XML/RTF, reStructuredText, OutlookMSG/EML, JPEG/PNG/WebP/nonanimatedGIF, audioMP3/WAV/OGG/FLAC/AAC/AIFF/M4A, MP4/WebM and Google native documents are listed.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "limits", "question": "What size and count limits apply per file and chat?", "support": "partial", "answer": "Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "ocr", "question": "Are scanned PDFs read?", "support": "unknown", "answer": "Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "spreadsheets", "question": "Are Excel tables read with structure intact?", "support": "partial", "answer": "Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "full_vs_chunked", "question": "Is the whole file used or only retrieved parts, and does the user see which?", "support": "partial", "answer": "Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "limits: Document/slide template uploads are50MB; this does not establish universal attachment or chat-count limits.", "ocr: Are scanned PDFs read? Unknown. No scanned-PDF/OCR or structured workbook fixture was run, and universal per-chat size/count/context limits were not established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/documents.md, https://docs.nuwacom.ai/en/slides.md. No additional scoped evidence established this answer.", "spreadsheets: Excel/CSV/Sheets can be analyzed through Python; preservation of merged cells/formulas/structure was not independently tested.", "full_vs_chunked: Knowledge sync extracts content and retrieval uses selected sources; full-file versus retrieved chunk thresholds and user visibility are unspecified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-02", "title": "Knowledge bases and shared collections", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record curated document collections that persist across chats, who can create and share them, size limits, and how they attach to assistants. Distinguish personal, group and organisation-wide scope.", "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?" }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?" }, { "id": "size_limits", "question": "What are the collection limits?" }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Projects and GPT knowledge persist curated content with sharing and file limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "persistent_collections", "question": "Can users keep document collections across chats?", "support": "supported", "answer": "Projects retain chats, files and instructions across related work.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "sharing_scope", "question": "Can collections be shared with users, groups or the whole organisation?", "support": "partial", "answer": "Shared projects expose project contents to admitted members and support group invitations where permitted; full entitlement matrix was not tested.", "evidenceIds": [ "chatgpt:oa-projects" ] }, { "id": "size_limits", "question": "What are the collection limits?", "support": "supported", "answer": "Business/Enterprise/Edu projects allow 40 files; a GPT can have up to 20 knowledge files.", "evidenceIds": [ "chatgpt:oa-files" ] }, { "id": "assistant_binding", "question": "Can collections be bound to an assistant?", "support": "supported", "answer": "GPTs can bind knowledge files; project chats can use GPTs under documented constraints.", "evidenceIds": [ "chatgpt:oa-files", "chatgpt:oa-projects" ] } ], "limitations": [ "Custom GPT retirement is planned for affected Enterprise workspaces; the dates are in the roadmap review." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-files" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-02", "verificationStatus": "not-published", "support": "not-published", "answer": "We found no public information on this. A missing finding is not evidence that the product lacks the capability.", "availability": null, "delivery": null, "scope": null, "questions": [], "limitations": [], "checkedAt": null, "crossCheckedAt": null, "nextCheckAt": null, "evidenceIds": [] } ] }, { "id": "KNOW-03", "title": "Enterprise connectors", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "List each connector separately with plan, availability and setup owner: SharePoint, OneDrive, Outlook, Teams, Google Drive, Gmail, Confluence, Jira, Notion, Box, Salesforce, ServiceNow, file shares. Record whether the vendor or a third party (or the customer via MCP) provides it, and whether it needs admin consent. A connector listed on a roadmap or partner page is `announced`. An on-prem connector or gateway proves access to local data, not a self-hosted platform (DATA-02).", "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?" }, { "id": "google_workspace", "question": "Which Google sources are connected?" }, { "id": "atlassian", "question": "Confluence and Jira?" }, { "id": "other_systems", "question": "Which other business systems?" }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?" }, { "id": "connector_provider", "question": "Who builds and maintains each connector?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live apps and custom MCP connect business data; individual app entitlement and permission scope matter.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint covers supported SharePoint/OneDrive work content. Current Enterprise notes describe Teams and Outlook live-app controls.", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "partial", "answer": "Current app/release documentation includes Google Drive and Gmail event connections; permissions and region depend on the app.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "partial", "answer": "Business release notes list the Atlassian Rovo MCP connection for Jira, Confluence and Compass; current per-region rollout was not trialled.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "Slack is documented; Business app templates include GitHub Enterprise, Snowflake and Databricks. Box, Salesforce and ServiceNow details remain unverified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "partial", "answer": "Custom remote MCP can reach private systems through a secure tunnel; named file-share/database coverage and deployment entitlement were not tested.", "evidenceIds": [ "chatgpt:oa-mcp" ] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "OpenAI-built, partner and customer MCP apps coexist; the responsible publisher must be checked per app.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Microsoft Entra consent and ChatGPT app/action enablement are distinct. No connector list is treated as a passed retrieval test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-sharepoint", "chatgpt:oa-enterprise-notes", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-business-notes", "chatgpt:oa-mcp" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native Microsoft, Google, Atlassian and business connectors coexist with custom MCP; automatic sync is Enterprise.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native connectors; Enterprise automated knowledge synchronization. Custom MCP entitlement is unverified.", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync", "Custom/curated MCP, eligible tier unspecified" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "microsoft_365", "question": "Which M365 sources (SharePoint, OneDrive, Outlook, Teams) are connected?", "support": "supported", "answer": "SharePoint, OneDrive, Outlook, Teams, Excel, OneNote, Planner andPowerBI connectors expose search/read and selected writes. Enterprise knowledge sync names SharePoint/OneDrive.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "google_workspace", "question": "Which Google sources are connected?", "support": "supported", "answer": "Drive, Docs, Sheets, Gmail, Calendar andMeet transcripts; Drive knowledge sync is listed.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "atlassian", "question": "Confluence and Jira?", "support": "supported", "answer": "Jira andConfluence native connector actions; Confluence also appears in current Knowledge sync list.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "other_systems", "question": "Which other business systems?", "support": "partial", "answer": "The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "on_prem_sources", "question": "Can on-prem file shares or databases be connected?", "support": "unknown", "answer": "Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "connector_provider", "question": "Who builds and maintains each connector?", "support": "partial", "answer": "The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ], "limitations": [ "other_systems: The public directory lists Slack, Notion, Pipedrive, HubSpot and Personio. Custom MCP is documented, but its eligible plan is not established, so no Business/Enterprise MCP entitlement is asserted.", "on_prem_sources: Can on-prem file shares or databases be connected? Unknown. No supported on-prem file-share/database connector matrix or network architecture was established. MCP alone does not prove an on-prem route. Search on 2026-10-26: https://docs.nuwacom.ai/en/connector-directory.md, https://nuwacom.com/en/pricing, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "connector_provider: The documented native Apps are preconfigured integrations managed by nuwacom. Custom MCP server operators and contracts vary; the plan entitlement and server-specific maintenance commitment remain unknown." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connectors-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "KNOW-04", "title": "Permission-aware retrieval", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Using two test users, verify that a restricted document in the fixture tenant is never cited or summarised for the user without access, including after a permission change. Record whether permissions are enforced at query time by the source system, mirrored into an index, or not enforced. Record the propagation delay of a revocation.", "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?" }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?" }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?" }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?" }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Connected sources inherit user permissions; plan entitlement for additional SharePoint site/label controls remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business/Enterprise/Edu Company Knowledge source permissions and app enablement; SharePoint policy controls require separate workspace enablement with plan eligibility unverified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "supported", "answer": "Company Knowledge is documented for Business/Enterprise/Edu and retrieves only content the connected source account permits.", "evidenceIds": [ "chatgpt:oa-company-r2" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "Live SharePoint checks authorized Microsoft-account access and requires delegated Sites.Read.All/Files.Read.All; setup availability remains workspace-dependent.", "evidenceIds": [ "chatgpt:oa-sharepoint-r2" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unverified after checking live SharePoint and Company Knowledge docs; no two-user/revocation fixture.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Owners/admins manage allowed apps/sources; Enterprise/Edu add RBAC/group controls. A separate enabled-workspace guide describes SharePoint site policies, but its complete plan matrix was not verified.", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "The SharePoint policy guide describes label-GUID exclusions only after workspace enablement and does not name a complete plan matrix. Availability for Business or a particular Enterprise configuration remains unverified; no fixture was run.", "evidenceIds": [] } ], "limitations": [ "Positive plan-scoped findings cover source-account permissions and app availability controls. Optional SharePoint policies are recorded as conditional documentation and an explicit entitlement gap.", "No two-user restricted-document, label-exclusion or revocation-latency test." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company-r2", "chatgpt:oa-sharepoint-r2", "chatgpt:oa-sharepoint-policy-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live personal connectors and synced knowledge have materially different permission boundaries.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "source_permissions_respected", "question": "Are source permissions enforced per user?", "support": "partial", "answer": "Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "enforcement_point", "question": "Does the source system, a mirrored index or nothing enforce them?", "support": "partial", "answer": "The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:connections-20261026" ] }, { "id": "revocation_delay", "question": "How quickly does a removed permission take effect?", "support": "unknown", "answer": "How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_scope_controls", "question": "Can admins exclude sites, folders or labels?", "support": "partial", "answer": "Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sensitivity_labels", "question": "Are Microsoft Purview or similar labels respected?", "support": "unknown", "answer": "Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "source_permissions_respected: Business/Enterprise personal live connections act with the connection owner's source permissions; shared/default accounts use the shared owner rights. Enterprise synced SharePoint/OneDrive/Drive knowledge uses nuwacom folder access and does not preserve source permissions, so recipients can see copied knowledge without source access.", "enforcement_point: The live connector enforces its connected account rights. Enterprise knowledge-sync copies are governed by nuwacom folder/agent permissions. The generic Enterprise Search permissions description is not used as proof that synced copies recheck source ACLs.", "revocation_delay: How quickly does a removed permission take effect? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "admin_scope_controls: Admins select files/folders to sync, enable/disable connectors and control account/folder/agent sharing; source sensitivity-label enforcement was not established.", "sensitivity_labels: Are Microsoft Purview or similar labels respected? Unknown. No revocation timing fixture or Microsoft Purview/other sensitivity-label handling was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/connections.md, https://docs.nuwacom.ai/en/product/knowledge.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "KNOW-05", "title": "Freshness and sync model", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record live (federated) search versus a copied index, sync interval, deletion propagation, and where the index is stored. Edit and delete one fixture document and record when answers change. A copied index adds storage location to DATA-01.", "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?" }, { "id": "sync_interval", "question": "How often does an index refresh?" }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?" }, { "id": "index_location", "question": "Where is indexed content stored?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise administrator-managed sync retired October16; supported real-time apps are the replacement route.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise workspaces affected by the October16 administrator-managed sync retirement; no inferred Business retirement schedule", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "partial", "answer": "The Enterprise October16 notice retires administrator-managed sync and directs use of real-time GoogleDrive/SharePoint/Teams. Current Company Knowledge uses eligible apps; current residency guidance no longer specifies the older admin-indexing route. This does not prove every third-party app is index-free.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "unknown", "answer": "How often does an index refresh? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "unknown", "answer": "How quickly does a deleted document disappear? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "unknown", "answer": "Where is indexed content stored? Unverified after checking October 16 Enterprise notes and live SharePoint docs; app-specific refresh/deletion SLAs and index geography not verified.", "evidenceIds": [] } ], "limitations": [ "The earlier indexing conflict was stale context: the rechecked Company Knowledge/residency articles now describe current app-based access. Historical configurations are outside this current Enterprise finding.", "Per-app synchronization, deletion timing and index geography remain unknown. No Business-wide retirement is inferred from Enterprise notes." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-notes-r2", "chatgpt:oa-company-r2", "chatgpt:oa-residency-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live action access is temporary; knowledge sync copies extracted content one way.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise live connectors; automated knowledge sync requires Enterprise", "addOns": [ "Enterprise automated SharePoint/OneDrive/GoogleDrive/Confluence knowledge sync" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "live_or_indexed", "question": "Is content searched live or copied into an index?", "support": "supported", "answer": "Connected-email actions retrieve temporarily; knowledge sync extracts content without storing original files and indexes it for reuse; writes in nuwacom are not synced back.", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "sync_interval", "question": "How often does an index refresh?", "support": "partial", "answer": "Knowledge markets real-time updates but FAQ says new files can take a few minutes. No fixed refresh SLA is documented.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "deletion_propagation", "question": "How quickly does a deleted document disappear?", "support": "partial", "answer": "Deleting a synced file in nuwacom removes its folder entry without deleting source content; source-deletion-to-index delay is unknown.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-rev2" ] }, { "id": "index_location", "question": "Where is indexed content stored?", "support": "partial", "answer": "Business hosted content is in Azure EU. Enterprise may select STACKIT Germany eu01 in its order form. A separate index physical-site matrix is not published; model inference is a different processing path.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "Live personal OAuth and Enterprise synchronized knowledge have separate authorization and storage behavior." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:connectors-rev2", "nuwacom:nuwacom:knowledge-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "KNOW-06", "title": "Grounding and retrieval quality", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Run the shared question set over the fixture corpus: factual lookups, cross-document questions, German document with an English question, a question with no answer in the corpus. Record citation presence, link accuracy, correct answers and refusals to invent. Disclose model, settings, attempt count and failures. Single runs support a case study, not a ranking.", "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?" }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?" }, { "id": "cross_language", "question": "Does a question in one language find documents in another?" }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?" }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Source links are documented; shared-corpus grounding accuracy remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "partial", "answer": "Company Knowledge and SharePoint answers can include source links; presence is not guaranteed for every answer.", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unverified after checking Company Knowledge/source-link docs; no factual, cross-document, cross-language or unanswerable-question fixture.", "evidenceIds": [] } ], "limitations": [ "No answer accuracy, citation accuracy or refusal rate was measured." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-sharepoint" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chat documents clickable internal/web sources; grounding quality remains unmeasured.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "citations", "question": "Are answers linked to specific sources?", "support": "supported", "answer": "Internal document and web sources appear below answers; clicking opens original. Source list can include uncited material that influenced generation.", "evidenceIds": [ "nuwacom:nuwacom:chat" ] }, { "id": "citation_accuracy", "question": "Do the cited passages support the answer?", "support": "unknown", "answer": "Do the cited passages support the answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "cross_language", "question": "Does a question in one language find documents in another?", "support": "unknown", "answer": "Does a question in one language find documents in another? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "no_answer_behaviour", "question": "Does it say when the corpus has no answer?", "support": "unknown", "answer": "Does it say when the corpus has no answer? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] }, { "id": "observed_accuracy", "question": "How many of the question set were answered correctly?", "support": "unknown", "answer": "How many of the question set were answered correctly? Unknown. No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished.", "evidenceIds": [] } ], "limitations": [ "Unverified citation_accuracy, cross_language, no_answer_behaviour, observed_accuracy: No shared DE/FR/EN corpus fixture or no-answer/citation-accuracy test was run; cross-language retrieval and observed accuracy are unestablished." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat" ] } ] }, { "id": "KNOW-07", "title": "Memory and personal context", "group": { "id": 2, "name": "Company knowledge" }, "judgment": "Record personal custom instructions, cross-chat memory, project or workspace context, and user controls to view, edit, delete or disable memory. Record whether admins can disable memory organisation-wide.", "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?" }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?" }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?" }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Personal memory and project context have user and Enterprise role controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "supported", "answer": "Custom instructions give persistent user guidance, separate from inferred memory.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "supported", "answer": "Enabled memory can use remembered facts and prior-chat context; availability varies.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Users can inspect, correct or delete remembered information; source chats/files may need separate deletion.", "evidenceIds": [ "chatgpt:oa-memory" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "supported", "answer": "Enterprise admins can manage supported shared/improved-memory permissions by role.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] } ], "limitations": [], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-memory", "chatgpt:oa-admin-settings" ] }, { "productId": "nuwacom", "claimId": "nuwacom:KNOW-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Users opt into private chat memories and can manage them; administrative memory control is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "custom_instructions", "question": "Can users set persistent instructions?", "support": "partial", "answer": "Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "cross_chat_memory", "question": "Does the product remember facts across chats?", "support": "partial", "answer": "Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "user_memory_controls", "question": "Can users view, edit and delete memories?", "support": "supported", "answer": "Enable/disable and view/edit/delete individual or all memories; memory import from other tools is documented.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "admin_memory_controls", "question": "Can admins turn memory off?", "support": "unknown", "answer": "Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "custom_instructions: Private preferences/context, saved Voices and agent/project/workspace guidelines are documented; a distinct persistent personal instruction field is not specified.", "cross_chat_memory: Opt-in Memories retain context across personal chats only, excluding agents/knowledge. Orchestrator documentation separately mentions persistent context without reconciling scope.", "admin_memory_controls: Can admins turn memory off? Unknown. No administrator memory-disable policy was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/en/orchestrator.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-01", "title": "Custom assistants", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record creation of assistants with instructions, model, knowledge and tools; who can create; sharing scope; versioning; and an internal catalogue or directory. Build one HR policy assistant on the fixture and share it with one group. Prompt templates and a prompt library are recorded here.", "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?" }, { "id": "creator_permissions", "question": "Can admins limit who creates them?" }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?" }, { "id": "catalogue", "question": "Is there an internal assistant directory?" }, { "id": "prompt_library", "question": "Are shared prompt templates available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "GPTs, plugins and Workspace Agents offer reusable behavior; current notices plan custom-GPT retirement across plans.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps", "chatgpt-work" ], "version": "Current hosted commercial documentation checked 2026-10-26", "plan": "Business and Enterprise reusable workspace GPT/project/plugin behavior, subject to access controls", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "partial", "answer": "Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "partial", "answer": "Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026", "chatgpt:oa-admin-settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "partial", "answer": "The plugin directory and workspace GPT/agent discovery are documented.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:oa-company-r2-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "partial", "answer": "The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over.", "evidenceIds": [ "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026" ] } ], "limitations": [ "create_assistants: Business includes GPTs and Workspace Agents; projects/GPT knowledge provide instructions and files. Tools depend on app configuration.", "creator_permissions: Workspace settings govern creation and sharing. The FAQ covers all-plan retirement on December 11, subject to account/workspace notices and approved Enterprise deferrals. In affected Enterprise workspaces, October 26 is the planned freeze on new GPT creation; publish drafts needed for migration before it. Existing unmigrated GPTs remain editable; migration makes the original read-only. Tenant state was not observed.", "sharing_scope: Workspace GPT/project sharing is documented; exact user/group/public options depend on workspace policy and residency.", "catalogue: The plugin directory and workspace GPT/agent discovery are documented.", "prompt_library: The direct Plugins guide describes reusable skills/instructions and apps for Chat/Work, including workspace plugin sharing on Business/Enterprise. A dedicated prompt-library contract was not verified. Word has separate skills: plugins are unsupported there and ChatGPT skills do not carry over." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-20261026", "chatgpt:oa-files-20261026", "chatgpt:oa-business-notes-20261026", "chatgpt:oa-admin-settings-20261026", "chatgpt:oa-projects", "chatgpt:oa-residency-r2-20261026", "chatgpt:oa-company-r2-20261026", "chatgpt:oa-plugins-r2-20261026", "chatgpt:oa-word-r2-20261026", "chatgpt:oa-gpt-migration-r2-20261026", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No-code agents combine instructions, knowledge, tools and skills with controlled creation/sharing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "create_assistants", "question": "Can users create assistants with instructions, knowledge and tools?", "support": "supported", "answer": "Agent Builder accepts natural-language instructions, selected files/folders, connector actions, nuwacom tools and skills.", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "creator_permissions", "question": "Can admins limit who creates them?", "support": "supported", "answer": "Admin permission matrix controls Read/Write/Share for Agents by role/group; admins retain full access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "sharing_scope", "question": "Can assistants be shared with users, groups or everyone?", "support": "partial", "answer": "Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "catalogue", "question": "Is there an internal assistant directory?", "support": "supported", "answer": "Categorized internal agent library and personal sidebar pins are documented.", "evidenceIds": [ "nuwacom:nuwacom:agent-extra-20261026" ] }, { "id": "prompt_library", "question": "Are shared prompt templates available?", "support": "supported", "answer": "Custom/standard categorized prompts share internally; Prompts are disabled by default until admin re-enables the module.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026" ] } ], "limitations": [ "sharing_scope: Private, specific people/groups or workspace sharing; published embeds use domain whitelist and separate knowledge/account permissions." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:agent-extra-20261026", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-02", "title": "Tools, actions and MCP", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record built-in tools, custom actions (OpenAPI), MCP client support (local and remote servers), authentication model per tool (shared service account or per-user OAuth), and admin approval of tools. Verify one external-tool call and its access boundary.", "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?" }, { "id": "custom_actions", "question": "Can admins add API actions?" }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?" }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?" }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Current custom MCP connections use the web Plugins flow with plan-specific creator and publication permissions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise/Edu custom remote MCP connections on ChatGPT web; Enterprise built-in tools only where explicitly named", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Enterprise model documentation lists search/research/analysis/uploads/canvas/projects/voice/images; this inventory is Enterprise-specific.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "partial", "answer": "Custom MCP servers can expose read and write/modify tools. OpenAPI-action migration/parity is not established by this MCP finding.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "supported", "answer": "Full MCP/custom remote connections are documented for Business/Enterprise/Edu web. Current Plugins creation does not require Developer Mode and the guide does not label this current flow beta.", "evidenceIds": [ "chatgpt:oa-mcp-r2" ] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "supported", "answer": "Personal app authorization and designated team service-account connections are separate routes.", "evidenceIds": [ "chatgpt:oa-apps", "chatgpt:oa-team-tasks" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Business admins/owners create/publish; Enterprise/Edu may delegate creation by RBAC but only admins/owners publish. Chat confirmations depend on app permissions/context; Workspace Agents use builder-specific controls. The live SharePoint app also documents separately enabled writes.", "evidenceIds": [ "chatgpt:oa-mcp-r2", "chatgpt:oa-sharepoint-r2" ] } ], "limitations": [ "Reconciliation: the rechecked MCP page redirects to Connecting custom MCP servers and replaces the old Developer Mode/search-only account with the current Plugins workflow. OpenAI-built apps are not assumed search-only.", "Custom remote MCP scope is web. No tool/authentication/approval fixture or universal write permission is claimed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-mcp-r2", "chatgpt:oa-apps", "chatgpt:oa-team-tasks", "chatgpt:oa-sharepoint-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native action tools and remote MCP support personal/shared credentials and central connector enablement.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native tools and workflow approvals; custom MCP plan entitlement unverified", "addOns": [ "Enterprise custom integration enablement; shared credential/agent configuration as described" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "builtin_tools", "question": "Which tools are built in?", "support": "supported", "answer": "Knowledge/web search, document/email/slide creation, image/video generation, Python analysis and connector actions.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "custom_actions", "question": "Can admins add API actions?", "support": "unknown", "answer": "The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mcp_client", "question": "Can it use remote MCP servers, and with what admin control?", "support": "unknown", "answer": "Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "tool_auth", "question": "Do tools act as the user or as a shared account?", "support": "partial", "answer": "Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:mcp-20261026" ] }, { "id": "tool_approval", "question": "Can admins approve or block tools, and can users confirm actions before they run?", "support": "partial", "answer": "Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] } ], "limitations": [ "custom_actions: The custom MCP setup guide is reachable, but neither it nor the pricing/Plans pages assigns a custom-action entitlement to Business or Enterprise. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "mcp_client: Remote MCP transport and authentication are documented, but the eligible Business/Enterprise plan or add-on is not identified. Search on 2026-10-26: https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/data-analysis.md, https://docs.nuwacom.ai/en/connect-mcp-server.md. No additional scoped evidence established this answer.", "tool_auth: Native connected accounts use personal OAuth or a shared/default account. Custom MCP authentication options are documented separately, but commercial eligibility for that module remains unknown.", "tool_approval: Admins enable native connectors and agents select available actions. Workflows can pause at manually configured approval steps. A universal per-action confirmation requirement for chat/agent writes is not established." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-03", "title": "Web search and deep research", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record web search on/off control per organisation and group, search provider, citation of web sources, deep or multi-step research, and whether queries leave the residency boundary. Admins of regulated companies often need web search off.", "questions": [ { "id": "web_search", "question": "Is web search available?" }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?" }, { "id": "search_provider", "question": "Which search provider handles queries, and where?" }, { "id": "deep_research", "question": "Is multi-step research with a report available?" }, { "id": "web_citations", "question": "Are web sources cited?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Search, research and source links exist; external-provider and residency boundaries remain relevant.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Search is available on Business, Enterprise and Edu when permitted.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Managed workspaces apply role/search controls; full Business-versus-Enterprise group policy was not verified.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "partial", "answer": "Rewritten queries/general location can reach external search providers; external integrations are outside the ChatGPT residency guarantee.", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency" ] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "supported", "answer": "Business and Enterprise include Deep Research; shared-report outcomes were not tested.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Search responses provide source links/citations, with vendor warnings about correctness.", "evidenceIds": [ "chatgpt:oa-search" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-search", "chatgpt:oa-residency", "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web search and structured research cite sources; search-provider geography and universal toggle scope are not public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "web_search", "question": "Is web search available?", "support": "supported", "answer": "Enabled by default, with per-chat source selection and agent Search Web action.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "admin_toggle", "question": "Can admins disable it per organisation or group?", "support": "partial", "answer": "Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "search_provider", "question": "Which search provider handles queries, and where?", "support": "unknown", "answer": "Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deep_research", "question": "Is multi-step research with a report available?", "support": "partial", "answer": "Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "web_citations", "question": "Are web sources cited?", "support": "supported", "answer": "Research source links and chat source list open original webpages.", "evidenceIds": [ "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:chat-20261026" ] } ], "limitations": [ "admin_toggle: Admin role permissions and agent action selection are documented; a specific organization/group-wide web-search kill switch is not established.", "search_provider: Which search provider handles queries, and where? Unknown. No named underlying web-search provider/query-processing region was established. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://docs.nuwacom.ai/en/agent-configuration.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deep_research: Research task gathers structured web/internal/app results; Orchestrator can invoke a Research Agent. No research-depth or quality fixture was run." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:research-20261026", "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-04", "title": "Workflows and automation", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record no-code or low-code workflows, scheduled prompts, triggers from email, forms or business systems, and multi-step chains. Name where they run and who can build them. A shared prompt template is not a workflow.", "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?" }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?" }, { "id": "event_triggers", "question": "Can external events start a workflow?" }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise team tasks support cloud schedules and app events.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business and Enterprise team tasks, subject to workspace permissions", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Workspace Agents/team tasks use saved instructions, plugins and approved connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Team tasks run on recurring schedules or one-time dates even while clients are closed.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Supported Gmail/Slack events can start a task under configured permissions.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Authorized members configure task instructions/triggers; admins and team owners manage connections.", "evidenceIds": [ "chatgpt:oa-team-tasks" ] } ], "limitations": [ "No event-trigger or multi-step fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-team-tasks" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-04", "verificationStatus": "agent-cross-checked", "support": "supported", "answer": "Natural-language and visual workflows support automatic/event schedules and review steps.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "workflow_builder", "question": "Is there a workflow or chain builder?", "support": "supported", "answer": "Chat generates a multi-step canvas connecting agents, logic, integrations and output nodes.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "scheduled_tasks", "question": "Can prompts or assistants run on a schedule?", "support": "supported", "answer": "Scheduled triggers support recurring automatic execution for published workflows.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "event_triggers", "question": "Can external events start a workflow?", "support": "supported", "answer": "Forms, webhooks, App andnuwacom internal events such as new meeting note/file processing; event fields are passed downstream.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "builder_audience", "question": "Is building aimed at business users, IT or developers?", "support": "supported", "answer": "Business users describe tasks in chat and adjust a visual editor; advanced integration/MCP setup targets admins/technical teams.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026" ] } ], "limitations": [], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:mcp-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-05", "title": "Agentic task execution", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record an agent mode that plans and carries out multi-step tasks with tools (browser, files, connectors), with visible steps, user confirmation of side effects and stop control. Run one fixture task (gather three documents, draft a summary, propose an email). Record interventions and what ran. A final claim of success is not proof.", "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?" }, { "id": "visible_steps", "question": "Are steps and tool calls shown?" }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?" }, { "id": "stop_control", "question": "Can the user stop a running task?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT Work is the current multi-step task experience; legacy agent limits are historical.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Eligible Business and Enterprise Work access", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Current Work documentation describes longer multi-step tasks and finished document/spreadsheet/presentation deliverables on eligible paid workspaces.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Work documents reviewing progress and directing task execution; full tool-step visibility was not observed.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Work uses applicable permissions and approval requirements; precise app-by-app side-effect confirmations were not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "A concrete stop-control workflow for a running Work task was not established from current Work documentation; no running-task fixture was executed.", "evidenceIds": [] } ], "limitations": [ "Reconciliation: the legacy agent page's current Overview explicitly says it is unavailable and directs users to Work. The older body's plan list/40-request quotas describe the retired experience and are excluded from this Work finding.", "Current Work is the sole source for positive execution/approval behavior; no gather-three-documents/draft-email fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Orchestrator plans and executes multi-step work; approvals are configurable, not proven mandatory for every side effect.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "agent_mode", "question": "Is there an agent mode for multi-step tasks?", "support": "supported", "answer": "Orchestrator coordinates agents, tools, planning, loop detection and checkpoints from chat under user-enabled agent access.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026" ] }, { "id": "visible_steps", "question": "Are steps and tool calls shown?", "support": "partial", "answer": "Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026" ] }, { "id": "side_effect_confirmation", "question": "Must the user confirm actions with side effects?", "support": "partial", "answer": "Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026" ] }, { "id": "stop_control", "question": "Can the user stop a running task?", "support": "unknown", "answer": "Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "visible_steps: Orchestrator promises planning/checkpoints; workflows show step statuses, timing and expandable progress/history. Complete chat tool traces were not verified.", "side_effect_confirmation: Manual approval nodes can pause workflows for review; agent instructions can request send-preview. No universal enforced confirm-before-write policy was established.", "stop_control: Can the user stop a running task? Unknown. The cited public documentation does not establish these remaining details; no account or shared fixture was used. Search on 2026-10-26: https://docs.nuwacom.ai/en/orchestrator.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/agent-configuration.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:orchestrator-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "AGT-06", "title": "Programmable access", "group": { "id": 3, "name": "Assistants and agents" }, "judgment": "Record a public API for chat, assistants and knowledge, SDKs, API authentication, rate limits and whether API use counts against the same governance (audit, budgets, model restrictions). Being an MCP client is different from exposing the product over MCP.", "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?" }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?" }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?" }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The separate API platform is distinct from the governed ChatGPT workspace.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "partial", "answer": "API usage is separate from Business subscription billing. A supported API for the same ChatGPT workspace conversations/assistants was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Can documents be loaded through an API? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API credits/rate limits do not transfer to Business workspace allowances; unified audit/budget/model policy was not established.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unverified after checking Business/API separation and Compliance Platform docs; no general ChatGPT knowledge-ingestion API or product MCP-server contract verified.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: knowledge_api, mcp_server.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "productId": "nuwacom", "claimId": "nuwacom:AGT-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The September 16 release makes Agents and Skills APIs available in all workspaces; complete Assets API entitlement remains unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspaces for Agents/Skills APIs and agent chat; Assets API entitlement unverified", "addOns": [ "Workspace API enablement, scoped administrator key and AI usage allowance; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_api", "question": "Is there an API for chat and assistants?", "support": "supported", "answer": "The September 16 release explicitly makes Agents and Skills APIs available in all workspaces and describes agent chat through OpenAI-compatible completions. Workspace admins create scoped keys.", "evidenceIds": [ "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_api", "question": "Can documents be loaded through an API?", "support": "unknown", "answer": "Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "api_governance", "question": "Do audit, budgets and model rules apply to API use?", "support": "partial", "answer": "API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "mcp_server", "question": "Does the product expose itself to other agents over MCP?", "support": "unknown", "answer": "Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "knowledge_api: Assets upload/get/delete APIs are documented, but the all-workspaces announcement names Agents and Skills only. No eligible Business/Enterprise tier for Assets was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "api_governance: API usage has analytics, scoped revocable keys, per-user model checks and pause at budget; embedded agents bypass per-user model access. Full audit/export parity was not verified.", "mcp_server: Does the product expose itself to other agents over MCP? Unknown. No first-party nuwacom MCP server exposing its own agents was established; incoming remote MCP client support is separate. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/introduction.md, https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:asset-delete-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "WORK-01", "title": "Clients and access points", "group": { "id": 4, "name": "Daily work" }, "judgment": "List web, desktop (Windows, macOS), iOS, Android, mobile browser and browser extension separately. For each, record login with company SSO, feature gaps against web, and MDM/Intune deployability. An installable app is different from a mobile website.", "questions": [ { "id": "web", "question": "Is a full web client available?" }, { "id": "desktop_apps", "question": "Windows and macOS apps?" }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?" }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?" }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?" }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Web, mobile and desktop clients exist, with plan-specific managed deployment.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "ChatGPT and Company Knowledge have web interfaces.", "evidenceIds": [ "chatgpt:oa-company" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "supported", "answer": "The current ChatGPT desktop app supports macOS and Windows.", "evidenceIds": [ "chatgpt:oa-work" ] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "Business is available on iPhone/Android; enterprise SSO app login was not trialled.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "supported", "answer": "An official Chrome extension sets ChatGPT as the address-bar search destination.", "evidenceIds": [ "chatgpt:oa-search" ] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "partial", "answer": "Enterprise-only ChatGPT for Intune on iOS/iPadOS requires organizational onboarding; it supports Intune protection and Entra Conditional Access.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Developer-mode MCP apps are documented as web-only; other tool/client gaps vary by feature.", "evidenceIds": [ "chatgpt:oa-mcp" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-company", "chatgpt:oa-work", "chatgpt:oa-business-faq", "chatgpt:oa-search", "chatgpt:oa-enterprise-notes", "chatgpt:oa-mcp" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A web workspace and newly launched iOS/Android apps are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "web", "question": "Is a full web client available?", "support": "supported", "answer": "Hosted Business/Enterprise workspace is available in browser.", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans" ] }, { "id": "desktop_apps", "question": "Windows and macOS apps?", "support": "unknown", "answer": "Windows and macOS apps? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "mobile_apps", "question": "iOS and Android apps with SSO?", "support": "partial", "answer": "First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] }, { "id": "browser_extension", "question": "Is there a browser extension or sidebar?", "support": "unknown", "answer": "Is there a browser extension or sidebar? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "managed_deployment", "question": "Can IT deploy and configure clients through MDM?", "support": "unknown", "answer": "Can IT deploy and configure clients through MDM? Unknown. No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established.", "evidenceIds": [] }, { "id": "client_feature_gaps", "question": "Which features are missing on mobile?", "support": "partial", "answer": "Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "evidenceIds": [ "nuwacom:nuwacom:mobile" ] } ], "limitations": [ "mobile_apps: First-party iOS/Android apps launched2026-09-29, use workspace sign-in and expose approved models, knowledge, agents, skills, projects andnotetaker. Mobile SAML/OIDC behavior was not tested.", "client_feature_gaps: Mobile article lists supported core tasks but no exhaustive parity matrix for workflows/admin/editor.", "Unverified desktop_apps, browser_extension, managed_deployment: No current Windows/macOS native application, browser extension/sidebar, managed MDM deployment instructions or mobile SSO fixture was established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat", "nuwacom:nuwacom:plans", "nuwacom:nuwacom:mobile" ] } ] }, { "id": "WORK-02", "title": "Office suite and Teams integration", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record presence inside Word, Excel, PowerPoint, Outlook and Teams (and Google Docs, Gmail), with what the assistant can do in each: read the open document, write into it, act on mail. Record extra licences and admin consent needed. A connector that searches Office files is KNOW-03, not WORK-02.", "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?" }, { "id": "outlook", "question": "Does it work inside Outlook?" }, { "id": "teams", "question": "Is there a Teams app or bot?" }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?" }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Official Office/Sheets add-ins and an Enterprise Teams entry point are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business Office/Sheets; Enterprise @ChatGPT Teams where explicitly stated", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "supported", "answer": "Word uses the same Microsoft add-in as Excel and PowerPoint; Word reads/edits the open document with formatting limits.", "evidenceIds": [ "chatgpt:oa-word" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "An Outlook connected app is documented; a native Outlook add-in was not established.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "supported", "answer": "Enterprise @ChatGPT in Microsoft Teams can receive DMs/channel mentions after admin setup.", "evidenceIds": [ "chatgpt:oa-enterprise-notes" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Business release notes document the native Google Sheets sidebar; Docs and Gmail-native assistant UI were not verified.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "supported", "answer": "Microsoft admins must allow the add-in and ChatGPT admins manage access; applicable token/credit allowances apply.", "evidenceIds": [ "chatgpt:oa-word" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word", "chatgpt:oa-enterprise-notes", "chatgpt:oa-business-notes" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Microsoft/Google connectors work from nuwacom; embedded office add-in coverage is not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace connectors and enabled Meeting Notetaker; embedded Office add-ins unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" } ] }, "questions": [ { "id": "word_excel_powerpoint", "question": "Does it work inside Word, Excel and PowerPoint?", "support": "partial", "answer": "Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] }, { "id": "outlook", "question": "Does it work inside Outlook?", "support": "partial", "answer": "Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "teams", "question": "Is there a Teams app or bot?", "support": "partial", "answer": "Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:notetaker-20261026" ] }, { "id": "google_workspace_apps", "question": "Does it work inside Docs, Sheets or Gmail?", "support": "partial", "answer": "Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:emails-20261026" ] }, { "id": "licence_prerequisites", "question": "Which licences or consents are needed?", "support": "partial", "answer": "OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed.", "evidenceIds": [ "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:notetaker-20261026" ] } ], "limitations": [ "word_excel_powerpoint: Excel connector reads/writes cells/formulas/charts; generated DOCX/PPTX files export. This does not establish in-Word/PowerPoint/Excel add-ins.", "outlook: Connected Outlook searches/drafts/sends email; nuwacom email editor opens drafts in Outlook for review/send. In-Outlook add-in not established.", "teams: Teams connector posts/searches messages; Notetaker joins Teams calls as guest. An interactive Teams chat app/bot beyond meetings was not established.", "google_workspace_apps: Gmail/Docs/Sheets/Calendar connectors and open-in-Gmail handoff; these are workspace actions rather than verified embedded add-ons.", "licence_prerequisites: OAuth account consent and appropriate source permissions; Notetaker calendar requires reading/editing events and bot meeting admission. Exact source licence/admin-consent matrix is not listed." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:directory-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-03", "title": "Translation and writing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record document translation preserving layout, the translation engine (LLM or dedicated such as DeepL), glossaries, formality control, supported languages including Swiss German conventions (no ß), and rewriting/proofreading tools. Translate the shared German contract into French and Italian and record layout and glossary results.", "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?" }, { "id": "translation_engine", "question": "Which engine translates?" }, { "id": "glossaries", "question": "Are company glossaries supported?" }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?" }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Document rewriting is documented; translation layout, glossaries and Swiss variants remain untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-office" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT for Word native add-in under Business/Enterprise/Edu workspace controls; availability guide says all ChatGPT plans", "addOns": [ "Microsoft Word and administrator-approved ChatGPT Microsoft add-in", "Applicable usage allowance/credits and workspace feature access" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-office", "name": "Official Microsoft Office and Google Sheets add-ins where stated", "type": "suite-addin" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "unknown", "answer": "Can formality and regional variants (de-CH) be set? Unverified after checking Word, upload and language docs; no DE-to-FR/IT contract translation, terminology or de-CH fixture.", "evidenceIds": [] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "partial", "answer": "Native ChatGPT for Word drafts, revises, reorganizes and checks clarity/terminology in the open document. Complex formatting/tables/charts can need manual adjustments.", "evidenceIds": [ "chatgpt:oa-word-r2" ] } ], "limitations": [ "This positive writing finding concerns the native Word add-in, not every chat/client surface.", "Translation layout, terminology/glossary behavior and Swiss variants remain untested." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-word-r2" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Voices, writing prompts and document editors support rewriting; specialized translation fidelity is untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "document_translation", "question": "Can whole documents be translated with formatting kept?", "support": "unknown", "answer": "Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "translation_engine", "question": "Which engine translates?", "support": "unknown", "answer": "Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "glossaries", "question": "Are company glossaries supported?", "support": "unknown", "answer": "Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "formality_and_variants", "question": "Can formality and regional variants (de-CH) be set?", "support": "partial", "answer": "Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026" ] }, { "id": "writing_tools", "question": "Are dedicated rewrite and proofreading tools available?", "support": "supported", "answer": "Prompt library has grammar/spelling, TextTools and style prompts; document/email editors rewrite, shorten, rephrase and change tone.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026" ] } ], "limitations": [ "document_translation: Can whole documents be translated with formatting kept? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "translation_engine: Which engine translates? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "glossaries: Are company glossaries supported? Unknown. No formatting-preserving whole-document translation, named translation engine or company glossary feature was established in writing/language/connector documentation. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/product/chat.md. No additional scoped evidence established this answer.", "formality_and_variants: Voices specify formal/informal style and workspace content languages. Dedicated de-CH/localized glossary enforcement is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-04", "title": "Image generation and editing", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record available image models, editing (inpainting, reference images), admin control and per-image cost visibility, and licence or usage terms for generated images.", "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?" }, { "id": "image_editing", "question": "Can users edit uploaded images?" }, { "id": "admin_control", "question": "Can admins restrict image generation?" }, { "id": "usage_terms", "question": "What usage rights apply to output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native ChatGPT Images supports editing uploaded images; administrator restrictions remain a named gap.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Enterprise native image generation; output rights under the business Services Agreement", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Users can upload an existing image and request edits or edit a generated image with text or the selection editor. The guide says Images is available on all tiers; the separate Images with thinking mode is not yet asserted for Enterprise/Edu.", "evidenceIds": [ "chatgpt:chatgpt:images-editing-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "unknown", "answer": "Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "image_generation: Enterprise's current native-tool inventory includes image generation; exact image-model naming and individual client/group entitlement were not verified.", "admin_control: Can admins restrict image generation? Unverified after checking current model/tool inventory and Services Agreement; image editing, group controls and per-image rates not verified. Search on 2026-10-26: https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits, https://openai.com/policies/services-agreement/, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt. No additional scoped evidence established this answer.", "usage_terms: The business agreement assigns output rights to the customer to the extent permitted by law, with customer responsibility for use." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:images-editing-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Image generation and reference-image edits use admin-enabled model routes; the actual default and its region remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "image_generation", "question": "Can users generate images, with which models?", "support": "partial", "answer": "Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:models-20261026" ] }, { "id": "image_editing", "question": "Can users edit uploaded images?", "support": "supported", "answer": "Upload image references to change style, background and colors; return downloadable edited images.", "evidenceIds": [ "nuwacom:nuwacom:images-20261026" ] }, { "id": "admin_control", "question": "Can admins restrict image generation?", "support": "supported", "answer": "Workspace admins set the image-generation default, enable or disable image models, and restrict enabled image-model access to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; the guide does not explicitly extend it to the default image model.", "evidenceIds": [ "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] }, { "id": "usage_terms", "question": "What usage rights apply to output?", "support": "partial", "answer": "Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] } ], "limitations": [ "image_generation: Business/Enterprise image generation has selectable Gemini image, GPTImage and FLUX model routes, including EU and global locations. The image guide also lists Imagen. Actual default model/region is unknown because the models and image guides disagree; no default-residency guarantee is inferred.", "usage_terms: Terms preserve nuwacom IP and require output review/third-party rights compliance, but do not establish a model-by-model image-output rights grant.", "The guide does not establish a default-image-model access exception. The separate disagreement between the models and images guides about the current image default remains unresolved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:models-20261026", "nuwacom:nuwacom:images-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:review-fix-image-model-access-20261026" ] } ] }, { "id": "WORK-05", "title": "Voice and meetings", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record dictation, read-aloud, live voice conversation, meeting transcription and summarisation, supported languages including Swiss German speech, and where audio is processed.", "questions": [ { "id": "dictation", "question": "Can users dictate prompts?" }, { "id": "read_aloud", "question": "Can answers be read aloud?" }, { "id": "voice_conversation", "question": "Is a live voice mode available?" }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?" }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Live Voice and recording uploads are documented with seat- and billing-specific rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "partial", "answer": "Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "partial", "answer": "The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "evidenceIds": [ "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "partial", "answer": "Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "evidenceIds": [ "chatgpt:oa-voice" ] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "evidenceIds": [ "chatgpt:oa-files-20261026" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "dictation: Voice documentation links a distinct dictation feature; its exact work-account processing path was not separately reviewed.", "read_aloud: The iOS/Android FAQ lists Read aloud among response actions, with available actions varying by message. This documents response playback without establishing uniform client/message coverage or a Swiss German quality guarantee.", "voice_conversation: Business Standard has 3 hours and Premium 15 hours on a rolling daily window; additional Live use is credit-billed. Enterprise pricing differs by contract.", "meeting_summaries: Paid audio uploads can be transcribed and turned into meeting summaries; this does not establish an automatic live meeting bot.", "swiss_german_speech: Is Swiss German speech recognised? Unverified after checking Voice and audio-upload documentation; standalone read-aloud and Swiss German recognition not tested. Search on 2026-10-26: https://help.openai.com/en/articles/20001274-chatgpt-voice, https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt, https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-voice", "chatgpt:oa-files-20261026", "chatgpt:chatgpt:mobile-read-aloud-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise Notetaker documents meeting transcripts and summaries; retained audio/video format and duration require configuration-specific confirmation.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "meeting", "mobile" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Meeting Notetaker and chat dictation; meeting feature enabled by workspace admin", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "meeting", "name": "nuwacom Meeting Notetaker bot", "type": "teams-app" }, { "id": "mobile", "name": "nuwacom iOS/Android", "type": "mobile-app" } ] }, "questions": [ { "id": "dictation", "question": "Can users dictate prompts?", "support": "supported", "answer": "Chat microphone converts spoken requests into prompts; mobile voice capture makes structured notes.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026" ] }, { "id": "read_aloud", "question": "Can answers be read aloud?", "support": "unknown", "answer": "Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "voice_conversation", "question": "Is a live voice mode available?", "support": "unknown", "answer": "Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "meeting_summaries", "question": "Are meetings transcribed and summarised?", "support": "partial", "answer": "Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "evidenceIds": [ "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "swiss_german_speech", "question": "Is Swiss German speech recognised?", "support": "unknown", "answer": "Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "read_aloud: Can answers be read aloud? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "voice_conversation: Is a live voice mode available? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer.", "meeting_summaries: Meeting Notetaker joins Teams/Meet/Zoom/Webex via calendar or meeting link and creates searchable transcripts, summaries and action items with customer consent. The DPA section3(3) permits customer-enabled recording and temporary or permanent audio/video storage. Actual media retention is unknown: the feature guide claims text-only retention and does not establish which configuration the DPA permits.", "swiss_german_speech: Is Swiss German speech recognised? Unknown. No read-aloud/live voice mode or Swiss German recognition fixture/explicit language guarantee was established. Meeting FAQ still says Team plans, while current pricing calls it Business. Search on 2026-10-26: https://docs.nuwacom.ai/product/chat.md, https://nuwacom.com/en/resources/blog/nuwacom-mobile-app, https://docs.nuwacom.ai/en/product/notetaker.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:mobile-20261026", "nuwacom:nuwacom:notetaker-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:dpa-rev2" ] } ] }, { "id": "WORK-06", "title": "Data analysis and document output", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record code execution for data analysis, charts, and generation of downloadable Word, Excel, PowerPoint and PDF files. Analyse the fixture Excel and request a PowerPoint summary. Record where code runs and whether files are editable.", "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?" }, { "id": "charts", "question": "Can it produce charts?" }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?" }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Code-backed analysis and generated documents are documented.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-work" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise Chat analysis/canvas; Business and Enterprise Work deliverables where Work is enabled", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-work", "name": "ChatGPT Work and team tasks, distinct from regular Chat and coding-only Codex", "type": "agent-workspace" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "supported", "answer": "Enterprise lists data analysis; its documented code path uses a stateful Jupyter/Python environment without external network access.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "For the Enterprise analysis path, the direct guide documents static charts and selected interactive bar/line/pie/scatter charts.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "partial", "answer": "Eligible Business and Enterprise Work creates documents, spreadsheets and presentations. Exact download-format/editability fidelity was not fixture-tested.", "evidenceIds": [ "chatgpt:oa-work-r2" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "partial", "answer": "Enterprise model/tool inventory lists canvas and Enterprise settings govern role access. This does not establish canvas on every Business seat/client.", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-admin-settings" ] } ], "limitations": [ "Each atom distinguishes Enterprise Chat tools from Business/Enterprise Work output. Work is explicitly included as a surface.", "No formula workbook, downloadable Office/PDF fidelity or canvas-editing fixture was run." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-enterprise-models-r2", "chatgpt:oa-analysis-r2", "chatgpt:oa-work-r2", "chatgpt:oa-admin-settings" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Python analysis and collaborative document/slide editors create office outputs.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "data_analysis", "question": "Can it analyse spreadsheets with executed code?", "support": "partial", "answer": "Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "charts", "question": "Can it produce charts?", "support": "supported", "answer": "Python creates visualizations/charts and downloadable files.", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "office_file_output", "question": "Can it create Word, Excel or PowerPoint files?", "support": "supported", "answer": "DOCX/PDF document, email exports; PPTX/PDF presentations; XLSX/CSV and other Python output files.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:analysis-20261026" ] }, { "id": "canvas_editing", "question": "Is there a document or canvas editor for iterating on output?", "support": "supported", "answer": "Inline/chat document and slide editors support versions, layout, images and team refinement. Slide layouts may differ from uploaded masters.", "evidenceIds": [ "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026" ] } ], "limitations": [ "data_analysis: Integrated Python interpreter processes Excel, CSV andGoogleSheets data; actual execution accuracy and workbook fidelity untested." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:emails-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "WORK-07", "title": "Sharing and team spaces", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record chat sharing (link, user, group), shared projects or team spaces, channels or group chat with AI, and commenting. Test sharing a chat with a colleague in another group and record what the recipient sees, including knowledge they lack access to.", "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?" }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?" }, { "id": "group_chat", "question": "Can several people chat together with the AI?" }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared projects and team resources support collaboration with explicit visibility limits.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Managed-workspace sharing is controlled by permissions; shared-project chats require project membership.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects and Enterprise team Pages/Spaces are documented.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Shared-project chats support branching rather than synchronous collaboration on the same chat. Enterprise Teams conversations can use @ChatGPT.", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-enterprise-notes" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Project members can view/download added files; uploading information into a shared project can expose it to other members. This is different from rechecking original source ACLs.", "evidenceIds": [ "chatgpt:oa-projects" ] } ], "limitations": [ "No cross-group sharing or restricted-source leakage test was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-projects", "chatgpt:oa-admin-settings", "chatgpt:oa-enterprise-notes" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Chats, documents and project spaces share internally with explicit access expansion through knowledge/accounts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise chat/project collaboration; Enterprise synchronized knowledge access treated separately", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "share_chats", "question": "Can chats be shared inside the organisation?", "support": "supported", "answer": "Chats/results share with individuals or workspace/team.", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026" ] }, { "id": "team_spaces", "question": "Are shared projects or workspaces available?", "support": "supported", "answer": "Shared projects combine chats, documents, knowledge and guidelines; user groups control access.", "evidenceIds": [ "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "group_chat", "question": "Can several people chat together with the AI?", "support": "partial", "answer": "Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:chat-20261026" ] }, { "id": "share_permission_boundary", "question": "Does sharing respect the recipient's access to sources?", "support": "partial", "answer": "Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked.", "evidenceIds": [ "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026" ] } ], "limitations": [ "group_chat: Pricing describes real-time collaboration, and chat/project docs describe shared continuation; simultaneous multi-user conversation semantics were not explicitly established.", "share_permission_boundary: Sharing an agent shares attached knowledge; shared/default connections use the owner rights. Synced knowledge can reach recipients lacking source access. Recipient source ACLs are not universally rechecked." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:chat-20261026", "nuwacom:nuwacom:projects-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:agent-config-20261026", "nuwacom:nuwacom:connections-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "WORK-08", "title": "Interface languages and accessibility", "group": { "id": 4, "name": "Daily work" }, "judgment": "Record UI languages, focusing on German, French, Italian and English, with translation quality observed (complete, partial, machine-translated). Record response language handling and WCAG conformance statements.", "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?" }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?" }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?" }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "German, French and Italian UI settings are documented; quality was not observed.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "supported", "answer": "Browser and mobile language settings include German, French and Italian.", "evidenceIds": [ "chatgpt:oa-language" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "partial", "answer": "The Trust Portal lists a VPAT document; its conformance level, version and scope were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unverified after checking language settings and Trust Portal; no localized UI/admin inspection or WCAG conformance report download.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dach_language_quality, admin_ui_languages.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-language", "chatgpt:oa-trust" ] }, { "productId": "nuwacom", "claimId": "nuwacom:WORK-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Account settings document German, English andFrench interfaces; no independent quality/accessibility audit was run.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "ui_languages", "question": "Which UI languages are offered?", "support": "partial", "answer": "Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "evidenceIds": [ "nuwacom:nuwacom:account-20261026" ] }, { "id": "dach_language_quality", "question": "Are German, French and Italian UIs complete and natural?", "support": "unknown", "answer": "Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "accessibility_statement", "question": "Is there a WCAG conformance statement?", "support": "unknown", "answer": "Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_ui_languages", "question": "Is the admin interface available in German?", "support": "unknown", "answer": "Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "ui_languages: Preferences explicitly give German, English orFrench as interface-language examples, not an exhaustive list.", "dach_language_quality: Are German, French and Italian UIs complete and natural? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "accessibility_statement: Is there a WCAG conformance statement? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "admin_ui_languages: Is the admin interface available in German? Unknown. Italian UI coverage, complete DE/FR/IT translation quality, German admin-interface completeness and a current WCAG conformance statement were not established. Content languages in workspace settings are not the same as interface languages. Search on 2026-10-26: https://docs.nuwacom.ai/en/account.md, https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:account-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-01", "title": "Single sign-on and authentication", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SAML, OIDC, Microsoft Entra ID, Google, LDAP, MFA enforcement, conditional-access compatibility, domain verification and plan restrictions. Test one SSO login on a trial where possible.", "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?" }, { "id": "sso_plan", "question": "Which plan includes SSO?" }, { "id": "mfa", "question": "Can MFA be enforced?" }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?" }, { "id": "domain_capture", "question": "Can the company claim its email domain?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business SAML/OIDC is distinct from Enterprise directory lifecycle controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "supported", "answer": "Business supports SAML and OIDC identity-provider connections.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "supported", "answer": "Business includes SSO and domain verification; Enterprise uses its managed identity setup.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "evidenceIds": [ "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "partial", "answer": "Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "evidenceIds": [ "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "partial", "answer": "Business can verify more than one domain; verification does not automatically merge personal accounts.", "evidenceIds": [ "chatgpt:oa-business-sso" ] } ], "limitations": [ "mfa: Individuals can configure supported MFA methods. The official guide explicitly says MFA cannot currently be enforced at ChatGPT workspace or API organization level. This native control restriction is separate from any customer IdP authentication policy.", "conditional_access: Enterprise Intune iOS deployment supports Entra Conditional Access; general client/IdP enforcement was not tested.", "domain_capture: Business can verify more than one domain; verification does not automatically merge personal accounts." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-enterprise-notes-20261026", "chatgpt:chatgpt:native-mfa-enforcement-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-01", "verificationStatus": "sourced", "support": "partial", "answer": "The public security page claims MFA. SAML/OIDC setup is documented, but its eligible Business/Enterprise plan remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise public security description; SSO plan entitlement not established", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "sso_protocols", "question": "Which SSO protocols and identity providers work?", "support": "unknown", "answer": "The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "sso_plan", "question": "Which plan includes SSO?", "support": "unknown", "answer": "Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mfa", "question": "Can MFA be enforced?", "support": "partial", "answer": "Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "evidenceIds": [ "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:security-rev2" ] }, { "id": "conditional_access", "question": "Do Entra conditional-access policies apply?", "support": "unknown", "answer": "Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "domain_capture", "question": "Can the company claim its email domain?", "support": "unknown", "answer": "Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "sso_protocols: The SSO guide documents SAML 2.0/OIDC, but pricing, Plans and the guide do not establish a named Business/Enterprise entitlement. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "sso_plan: Which plan includes SSO? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "mfa: Measures/security pages claim MFA support; an enforceable tenant-level MFA setting or exact IdP policy mapping is not documented.", "conditional_access: Do Entra conditional-access policies apply? Unknown. Exact plan entitlement for SSO, first-login behavior and tested Entra Conditional Access behavior were not established. Self-service availability explicitly excludes single-tenant standard setup. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer.", "domain_capture: Domain routing is described in the SSO guide, but the eligible plan and domain ownership/account-capture guarantees remain unverified. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://nuwacom.com/en/secure-ai-for-business, https://docs.nuwacom.ai/en/security/measures.md. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": null, "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:measures-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-02", "title": "User provisioning and lifecycle", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record SCIM, just-in-time provisioning, group sync from the identity provider, deprovisioning effects (chats, assistants, knowledge ownership transfer) and licence assignment. Deprovision a test user and record what happens to their content.", "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?" }, { "id": "group_sync", "question": "Are identity-provider groups synced?" }, { "id": "jit_provisioning", "question": "Are users created at first login?" }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?" }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Standalone Business and Enterprise differ materially in provisioning and leaver behavior.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "supported", "answer": "Standalone Business excludes SCIM. Enterprise supports directory sync; tenant sync alone does not grant workspace access.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "supported", "answer": "Business standalone excludes synchronized groups. Enterprise directory groups can receive separate workspace assignments.", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart" ] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "partial", "answer": "Business automatic account creation can add eligible verified-domain sign-ins where available; this is distinct from SCIM.", "evidenceIds": [ "chatgpt:oa-business-sso" ] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "supported", "answer": "Removal revokes access immediately. Business data remains indefinitely; Enterprise/Edu follow retention. GPT/project ownership transfers without private chat/file visibility.", "evidenceIds": [ "chatgpt:oa-leavers" ] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "supported", "answer": "Business owners buy and reassign Standard/Premium seats; Enterprise separates roles, seats and access.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-members" ] } ], "limitations": [ "No SCIM or leaver fixture was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-sso", "chatgpt:oa-admin-quickstart", "chatgpt:oa-leavers", "chatgpt:oa-billing", "chatgpt:oa-members" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business/Enterprise seat assignment is documented; SCIM/group-sync/JIT entitlements and leaver asset handling remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise seat administration; SSO/SCIM commercial entitlement unverified", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "scim", "question": "Is SCIM provisioning supported?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "group_sync", "question": "Are identity-provider groups synced?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "jit_provisioning", "question": "Are users created at first login?", "support": "unknown", "answer": "The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "deprovisioning", "question": "What happens to a removed user's data and shared assets?", "support": "unknown", "answer": "The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "seat_assignment", "question": "Can admins assign and reclaim seats?", "support": "partial", "answer": "Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026" ] } ], "limitations": [ "scim: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "group_sync: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "jit_provisioning: The public SSO/User Sync guide describes this technical configuration, but no named Business/Enterprise entitlement was established in Plans or pricing. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "deprovisioning: The security overview assigns identity deactivation to customers who use SCIM, but commercial entitlement and the fate of chats, agents, shared knowledge and connections after removal are not established. Search on 2026-10-26: https://docs.nuwacom.ai/en/sso-and-usersync.md, https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/en/workspacesettings.md. No additional scoped evidence established this answer.", "seat_assignment: Admins assign/reassign Standard/Premium/Power seats and additional usage; price/billing reclamation on leaver removal is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-03", "title": "Roles, groups and feature permissions", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record admin roles, delegated admins, groups, per-feature permissions (web search, image generation, connectors, file upload, agents), separation of subsidiaries or departments, and enforcement. Test one disabled feature for one group.", "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?" }, { "id": "groups", "question": "Can permissions be set per group?" }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?" }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise groups/RBAC and delegated roles differ from Business administration.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "supported", "answer": "Enterprise/Edu roles include member, analytics viewer, admin and owner; Enterprise can delegate group tasks.", "evidenceIds": [ "chatgpt:oa-members" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Enterprise sync/manual groups can receive roles; standalone Business synchronized groups are excluded.", "evidenceIds": [ "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "partial", "answer": "Enterprise controls models, GPTs, canvas, projects, memory and Work by workspace/role; exact per-group feature matrix was not tested.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "The Services Agreement allows affiliates within one workspace or separate affiliate orders/workspaces. It does not prove an arbitrary subsidiary-isolation console.", "evidenceIds": [ "chatgpt:oa-services" ] } ], "limitations": [ "No disabled-feature test with two users was performed." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-members", "chatgpt:oa-admin-quickstart", "chatgpt:oa-business-sso", "chatgpt:oa-admin-settings", "chatgpt:oa-services" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Role/group permissions and separate workspaces are documented with a contractual affiliate restriction.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_roles", "question": "Which admin roles exist, and can admin rights be delegated?", "support": "partial", "answer": "Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026" ] }, { "id": "groups", "question": "Can permissions be set per group?", "support": "supported", "answer": "Groups drive sharing of chats, documents, projects, agents andknowledge; permission matrices govern role/group access.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "feature_toggles", "question": "Which features can be switched on or off per group?", "support": "supported", "answer": "Read/Write/Share permissions by role/group for Agents, Workflows, Projects, Skills, Prompts, Orchestrator and content modules; connector/model controls are separate.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:changes-20261026" ] }, { "id": "multi_entity", "question": "Can subsidiaries or departments be separated within one contract?", "support": "partial", "answer": "Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "admin_roles: Admin, Editor, Reader/Viewer roles, plus superadmin administration references. Admin permissions cannot be restricted; formal delegated custom-admin role design is unspecified.", "multi_entity: Users are invited per workspace and organization SSO applies across them; terms say affiliates are not automatically entitled to use. Multi-entity contracts need separate permission." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:users-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-04", "title": "Usage and adoption analytics", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record dashboards for active users, usage by feature, model, group and assistant, export, and privacy controls (aggregation, pseudonymisation, works-council-friendly settings). Distinguish aggregate adoption metrics from per-person monitoring.", "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?" }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?" }, { "id": "export", "question": "Can usage data be exported?" }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business documents adoption/member analytics; Enterprise/Edu now documents CSV exports and specific aggregate-report privacy controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Business workspace analytics; Enterprise/Edu export and Task insights controls only where explicitly identified", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Business has workspace analytics with active users, messages and credits.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "evidenceIds": [ "chatgpt:oa-business-notes-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "partial", "answer": "Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting.", "evidenceIds": [ "chatgpt:chatgpt:enterprise-analytics-export-20261026" ] } ], "limitations": [ "breakdowns: Member-level usage and seat-type metrics are documented; full model/group/assistant views were not all verified.", "export: Enterprise/Edu can export a by-user Workspace report and GPT/project reports as CSV, plus survey and benchmark data. The October 23 release confirms the updated flow. A complete equivalent Business export entitlement was not established.", "privacy_modes: Enterprise/Edu Task insights reports aggregate categories without individual conversation content and can be disabled; survey export names/emails depend on Include user identifiers. This is not a universal pseudonymization switch for the ordinary per-user usage report or a verified Business setting." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes-20261026", "chatgpt:chatgpt:enterprise-analytics-export-20261026", "chatgpt:oa-enterprise-notes-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Admin analytics are aggregated, with model/feature/agent breakdowns and CSV charts.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise workspace analytics; API analytics apply only to enabled API integration module", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "adoption_dashboard", "question": "Is there an adoption dashboard?", "support": "supported", "answer": "Active users, messages, agents, workflows anddocuments with date/day/week/month grouping.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "breakdowns", "question": "Can usage be broken down by group, model, feature and assistant?", "support": "partial", "answer": "Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "export", "question": "Can usage data be exported?", "support": "supported", "answer": "Each chart exports aggregated CSV.", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "privacy_modes", "question": "Can per-person reporting be limited or pseudonymised?", "support": "partial", "answer": "Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] } ], "limitations": [ "breakdowns: Chat/model/knowledge-search, agent users/messages/model, workflow completion/failure/cancel andAPI calls; group-level breakdown not established.", "privacy_modes: Overview says only aggregated/anonymized service statistics and no vendor employee-performance analysis. A customer toggle to restrict individual reporting is not specified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026" ] } ] }, { "id": "ADM-05", "title": "Spend controls and cost allocation", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record cost visibility per user, group and cost centre, budgets and their behaviour (alert, block, downgrade model), pooled credits, and chargeback exports. Test a small budget on a trial where possible. Distinguish billed amounts, estimates and unavailable amounts.", "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?" }, { "id": "budgets", "question": "Can budgets be set per user or group?" }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?" }, { "id": "chargeback", "question": "Can costs be exported per cost centre?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has credit and recharge limits; these do not equate to a full cost-centre system.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "supported", "answer": "Business analytics show member seat types, credits and messages.", "evidenceIds": [ "chatgpt:oa-business-notes" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "supported", "answer": "Business permits seat-type monthly credit limits and per-user overrides; defaults have no specified limits.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "partial", "answer": "Credit-backed features can become unavailable when credits are insufficient; exact monthly-limit overshoot/stop timing was not tested.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unverified after checking Business spend-control docs; group/cost-centre allocation and chargeback export not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: chargeback.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-notes", "chatgpt:oa-credit-controls" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seats and additional AI usage act as budgets; costs pause/fallback without automatic overage billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise Seats and Additional AI Usage; API/automation budget controls apply to enabled modules", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_visibility", "question": "Can admins see cost or consumption per user and group?", "support": "partial", "answer": "Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026" ] }, { "id": "budgets", "question": "Can budgets be set per user or group?", "support": "partial", "answer": "Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "budget_enforcement", "question": "Does reaching a budget alert, block or downgrade?", "support": "supported", "answer": "High-use notifications; interactive Instant fallback; workflows/API/chatbots pause until approved extra budget or monthly reset.", "evidenceIds": [ "nuwacom:nuwacom:rules-20261026" ] }, { "id": "chargeback", "question": "Can costs be exported per cost centre?", "support": "unknown", "answer": "Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "cost_visibility: Admins see workspace/per-user consumption, assigned seat type andAdditional AI Usage. Monetary/cost-centre detail is not fully specified.", "budgets: Seat1x/2x/5x allowance and central Additional AI Usage assigned to individuals/use cases. Independent group monetary hard caps are not established.", "chargeback: Can costs be exported per cost centre? Unknown. No finance-ready cost-centre chargeback export was established; analytics CSV is not necessarily cost allocation. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/ai-usage.md, https://nuwacom.com/en/pricing. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "ADM-06", "title": "Audit logs and compliance export", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record which events are logged (logins, admin changes, prompts, responses, file access, connector queries), retention, export or SIEM streaming, and eDiscovery/legal hold. Use the word audit only with a defined retention and integrity model.", "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?" }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?" }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?" }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?" }, { "id": "log_retention", "question": "How long are logs kept?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu compliance access is owner-granted; Business documents conditional owner exports for individual members.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "Enterprise/Edu Compliance Platform and role permissions; Business default private-history/analytics boundaries and conditional owner per-member export", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "supported", "answer": "Enterprise/Edu Compliance Platform exposes append-only audit/authentication/app events, with category-scoped Admin keys.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "Enterprise/Edu: only an owner grants broad compliance or Conversation messages access, including locked-chat messages. Business: default history and routine analytics do not expose all private chats. Owners can export an individual member via the Business workspace > Members > member three-dot menu > Export data, if available. Bulk all-chat coverage is unverified.", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "supported", "answer": "Enterprise/Edu can export eligible compliance logs into SIEM/data-lake/partner systems. Business eligibility is not inferred.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "partial", "answer": "Enterprise/Edu Compliance Platform documents eDiscovery integrations; native legal-hold operation was not verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "supported", "answer": "Enterprise/Edu Compliance Logs Platform gives30-day availability; longer retention requires continuous external downloads.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] } ], "limitations": [ "Business routine visibility, conditional owner per-member export and Enterprise/Edu Compliance access are separate operations. No audit or archive fixture was run.", "No blanket Business no-admin-access guarantee. No Enterprise/Edu compliance entitlement is transferred to Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance-r2", "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-privacy-r2", "chatgpt:oa-business-owner-export-r3" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Vendor documents audit/access logs and exportable interactions; compliance retention controls remain incomplete.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "admin_events", "question": "Are admin and security events logged?", "support": "partial", "answer": "Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "content_logging", "question": "Can prompts and answers be retained for compliance, and is it configurable?", "support": "partial", "answer": "User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "siem_export", "question": "Can logs stream to a SIEM or be exported?", "support": "partial", "answer": "Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "ediscovery", "question": "Are eDiscovery and legal hold supported?", "support": "unknown", "answer": "Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "evidenceIds": [] }, { "id": "log_retention", "question": "How long are logs kept?", "support": "partial", "answer": "Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] } ], "limitations": [ "admin_events: Security site promises timestamped, user-attributed interaction audit logs; overview calls audit logs tamper-resistant. Complete admin event taxonomy/integrity implementation was not verified.", "content_logging: User prompts/chats and interaction logs are stored; specific configurable full-content compliance archive/legal hold is not established.", "siem_export: Security site says audit data exportable for auditing/reporting; no SIEM stream protocol/API setup was established.", "ediscovery: Are eDiscovery and legal hold supported? Unknown. No eDiscovery or legal-hold interface was established.", "log_retention: Overview sets audit/access logs30–90 days then deletion; which plan/configuration chooses each duration is unspecified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-07", "title": "Data loss prevention and personal data", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record detection and handling of personal and confidential data before it reaches a model: redaction, masking, blocking, warning. Record integration with Purview, Netskope or similar, and whether filtering runs locally or at a third party. Send a fixture prompt with a Swiss AHV number and IBAN and record the outcome.", "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?" }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?" }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?" }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?" }, { "id": "filter_location", "question": "Where does filtering run?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu can integrate compliance data with DLP; inline redaction was not established.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "unknown", "answer": "Is personal data detected in prompts and files? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "unknown", "answer": "Is it redacted, masked, blocked or only warned? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "unknown", "answer": "Can admins add custom patterns or terms? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "partial", "answer": "Compliance Platform lists DLP partners including Purview and Netskope. This does not establish pre-model prompt redaction.", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "unknown", "answer": "Where does filtering run? Unverified after checking Compliance Platform, app controls and security documentation; no inline PII action, custom AHV/IBAN pattern or filter-location evidence/test.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: pii_detection, pii_action, custom_patterns, filter_location.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-compliance" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise open-beta Privacy Mode reversibly masks personal data before external inference.", "availability": "beta", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Enterprise Privacy Mode module, customer-success enablement required; open beta documented2026-09-21", "addOns": [ "Enterprise Privacy Mode; commercial terms after introductory access unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pii_detection", "question": "Is personal data detected in prompts and files?", "support": "partial", "answer": "Names, email, phone, identifiers andfinancial/contact attributes in chat input anduploaded documents; IBAN is a settings example. Detection accuracy/AHV was not tested.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "pii_action", "question": "Is it redacted, masked, blocked or only warned?", "support": "supported", "answer": "Neutral placeholders replace clear text, protected internal mapping restores responses. This is reversible pseudonymization; no block-on-hit behavior is documented.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "custom_patterns", "question": "Can admins add custom patterns or terms?", "support": "partial", "answer": "Documentation mentions configurable attributes but no self-service regex/custom dictionary syntax or exact administrator controls.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] }, { "id": "dlp_integration", "question": "Does it integrate with an existing DLP product?", "support": "unknown", "answer": "Does it integrate with an existing DLP product? Unknown. No Microsoft Purview/third-party DLP integration or AHV/IBAN bounded fixture was established.", "evidenceIds": [] }, { "id": "filter_location", "question": "Where does filtering run?", "support": "partial", "answer": "A locally operated detection model runs inside controlled nuwacom environment before external LLM transmission. Physical site per deployment is not specified.", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "The dated security overview explicitly says open beta. The undated pricing list is an entitlement listing, not a general-availability announcement. No GA finding is made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:pricing-rev2" ] } ] }, { "id": "ADM-08", "title": "AI policy and guardrails", "group": { "id": 5, "name": "Administration and governance" }, "judgment": "Record organisation-wide system instructions, acceptable-use notices and acknowledgement, content filters, topic restrictions, AI-output labelling, and admin visibility of policy violations. Separate enforced policy from instructions the model is expected to follow.", "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?" }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?" }, { "id": "content_filters", "question": "Are content filters configurable?" }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise has policy reminders and workspace controls; enforcement coverage remains partly unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "unknown", "answer": "Can admins set organisation-wide instructions? Unverified after checking Enterprise settings, Services Agreement and compliance docs; an enforced organization system prompt was not established.", "evidenceIds": [] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "partial", "answer": "The Enterprise AI policy modal appears every 30 days and after updates; mandatory acknowledgment behavior was not established.", "evidenceIds": [ "chatgpt:oa-admin-settings" ] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Service usage restrictions apply; customer-configurable topic filters were not established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "partial", "answer": "Compliance app/audit events are available; complete policy-violation coverage was not verified.", "evidenceIds": [ "chatgpt:oa-compliance" ] } ], "limitations": [ "Unverified parts: org_instructions.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-admin-settings", "chatgpt:oa-services", "chatgpt:oa-compliance" ] }, { "productId": "nuwacom", "claimId": "nuwacom:ADM-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Workspace guidelines/Voices shape content, while stricter policy acceptance/enforcement is unspecified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise model/feature controls; Enterprise-only Privacy Mode in open beta with customer-success enablement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "org_instructions", "question": "Can admins set organisation-wide instructions?", "support": "partial", "answer": "Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026" ] }, { "id": "usage_notice", "question": "Can users be required to accept a usage policy?", "support": "unknown", "answer": "Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "content_filters", "question": "Are content filters configurable?", "support": "partial", "answer": "Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:overview-20261026" ] }, { "id": "violation_reporting", "question": "Are policy hits visible to admins?", "support": "unknown", "answer": "Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "evidenceIds": [] } ], "limitations": [ "org_instructions: Markdown workspace Guidelines apply to responses, with project/agent/style layers. Agent/system instructions and Tone of Voice can take precedence, so this is not a guaranteed immutable safety policy.", "usage_notice: Can users be required to accept a usage policy? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer.", "content_filters: Business/Enterprise model and feature controls are documented. Privacy Mode requires Enterprise and customer-success enablement, and is described as open beta. Organization-wide configurable topical/content-safety filters remain unverified.", "violation_reporting: Are policy hits visible to admins? Unknown. No required AI policy acceptance, runtime policy-violation reporting or general prompt-safety filter configuration was established. Search on 2026-10-26: https://docs.nuwacom.ai/en/workspacesettings.md, https://docs.nuwacom.ai/en/policy-hierarchy.md, https://docs.nuwacom.ai/llms-full.txt. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:settings-20261026", "nuwacom:nuwacom:policy-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:overview-20261026" ] } ] }, { "id": "DATA-01", "title": "Hosting location and data residency", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record country or region separately for chat storage, files and indexes, model inference, backups, logs and telemetry, and support access. Name the cloud provider. Record whether residency is default, a paid option or plan-dependent. \"EU data boundary\" programmes are recorded with their documented exceptions.", "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?" }, { "id": "inference_region", "question": "Where do model calls run, per provider?" }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?" }, { "id": "support_access_region", "question": "From where can vendor staff access data?" }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?" }, { "id": "residency_plan", "question": "Which plan or option provides residency?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise/Edu residency separates regional content storage from GPU execution and global operations.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Eligible new Enterprise/Edu workspaces can select Europe, EEA + Switzerland, for in-scope content at rest. Standalone Business eligibility is not established.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Eligible Enterprise/Edu can configure same-region European GPU inference; CPU tasks and external apps/search can process elsewhere.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "partial", "answer": "In-scope content backups/replicas stay in-region; system metadata and non-content logs are outside the general residency commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Authorized staff access has purpose restrictions; an EU/Swiss-only support-access region was not established.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "partial", "answer": "Europe includes Switzerland as a region grouping; this is not a Switzerland-only storage/inference/support commitment.", "evidenceIds": [ "chatgpt:oa-residency" ] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Residency is documented for eligible Enterprise/Edu, with storage included at no extra charge; inference has separate eligibility.", "evidenceIds": [ "chatgpt:oa-residency" ] } ], "limitations": [ "Cloud infrastructure subprocessors include multiple providers. Exact placement per workspace, support geography and CPU processing remain separate questions." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-residency", "chatgpt:oa-privacy" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business stores platform content in Azure EU; Enterprise may select Germany STACKIT. Inference location depends on an explicitly configured model allowlist; detailed backup/log mapping remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business Azure EU storage; Enterprise selectable STACKIT Germany; explicitly configured EU model routes only for EU-only inference", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "storage_region", "question": "Where are chats, files and indexes stored?", "support": "partial", "answer": "Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "inference_region", "question": "Where do model calls run, per provider?", "support": "partial", "answer": "Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:settings-rev2" ] }, { "id": "backups_logs_region", "question": "Where are backups, logs and telemetry?", "support": "unknown", "answer": "Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "evidenceIds": [] }, { "id": "support_access_region", "question": "From where can vendor staff access data?", "support": "partial", "answer": "Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "swiss_hosting", "question": "Is Swiss hosting available?", "support": "unknown", "answer": "Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "evidenceIds": [] }, { "id": "residency_plan", "question": "Which plan or option provides residency?", "support": "partial", "answer": "Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:plans-rev2" ] } ], "limitations": [ "storage_region: Customer data at rest in Azure EU, or customer-selected STACKIT eu01 Germany under order form. Separate chat/file/index sites are not itemized.", "inference_region: Inference follows the enabled model route, not the platform storage region. The model table contains EU, US and Global routes. Administrators can centrally allow only EEA-hosted models and disable other regions. No unconfigured-default EU-only processing claim is made.", "backups_logs_region: Unknown detailed backup/log geography for a particular contract. Public documents agree on EU backups but differ between same-region zone redundancy and a physically separate Azure location. Exact region, site, telemetry and support mapping was not established.", "support_access_region: Technical support access only on customer instruction/request and logged, per overview. Staff access geography was not specified.", "swiss_hosting: Is Swiss hosting available? Unknown. No Swiss full-platform hosting option or staff/telemetry-residency matrix was established.", "residency_plan: Business platform storage is Azure Europe; Enterprise can order Germany STACKIT eu01. EU-only inference requires an explicit EEA model allowlist. The image default is unknown and global/US routes remain possible unless disabled." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:settings-rev2", "nuwacom:nuwacom:plans-rev2" ] } ] }, { "id": "DATA-02", "title": "Deployment options", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record multi-tenant SaaS, dedicated single-tenant instance, deployment in the customer's cloud account, on-premise and air-gapped as separate options with plan and availability. Record which features are missing in each mode, who operates it, and the documented seat or contract threshold for each mode, which can differ from the enterprise plan threshold (e.g. dedicated SaaS from 2,000 seats, own cloud from 5,000). A local-network connector or gateway that reaches on-prem data from a vendor-hosted platform is KNOW-03, not on-premise deployment.", "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?" }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?" }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?" }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?" }, { "id": "air_gapped", "question": "Can it run without internet access?" }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ChatGPT is a hosted workspace; customer-hosted deployment contracts remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business and Enterprise are hosted, separately administered workspaces; implementation isolation was not tested.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "unknown", "answer": "Is a dedicated single-tenant instance offered, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "unknown", "answer": "Can it run in the customer's own cloud account, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "unknown", "answer": "Can the whole platform run on customer infrastructure, from what size? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "unknown", "answer": "Which features are missing outside SaaS? Unverified after checking ChatGPT Business/Enterprise plans, Work and residency documentation; dedicated instance, customer-cloud, full on-premises and air-gap thresholds not established.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: dedicated_instance, customer_cloud, on_premise, air_gapped, mode_feature_gaps.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Deployment thresholds are1000 dedicated,2000 own cloud and4000 on-premise, distinct from 20-user Enterprise entry.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "self-managed" ], "version": "Public documentation checked 2026-10-21", "plan": "Business shared Azure EU; quoted Enterprise for STACKIT and custom deployment at1000/2000/4000-user thresholds", "addOns": [ "Dedicated/own-cloud/on-premise quotation required" ], "deploymentMode": null, "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "self-managed", "name": "nuwacom Self-Managed Hosting", "type": "self-hosted-server" } ] }, "questions": [ { "id": "multi_tenant_saas", "question": "Is a shared SaaS offered?", "support": "partial", "answer": "Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "dedicated_instance", "question": "Is a dedicated single-tenant instance offered, from what size?", "support": "supported", "answer": "Dedicated isolated single-tenant from 1000 users.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "customer_cloud", "question": "Can it run in the customer's own cloud account, from what size?", "support": "partial", "answer": "Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "on_premise", "question": "Can the whole platform run on customer infrastructure, from what size?", "support": "partial", "answer": "Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026" ] }, { "id": "air_gapped", "question": "Can it run without internet access?", "support": "unknown", "answer": "Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "mode_feature_gaps", "question": "Which features are missing outside SaaS?", "support": "partial", "answer": "The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified.", "evidenceIds": [ "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "multi_tenant_saas: Business shared SaaS runs in Azure EU. Enterprise can select Germany STACKIT. The generic all-plans shared-SaaS statement is not used to promise STACKIT on Business.", "customer_cloud: Bring Your Own Cloud in customer cloud environment from 2000 users. Public infrastructure/operator matrix not specified.", "on_premise: Whole-platform Kubernetes/on-own-infrastructure from 4000 users; Enterprise Self-Managed Hosting rents platform in customer environment.", "air_gapped: Can it run without internet access? Unknown. No air-gapped operational mode or detailed external dependency matrix was established. Search on 2026-10-26: https://nuwacom.com/en/secure-ai-for-business, https://nuwacom.com/en/enterprise-terms-of-service, https://docs.nuwacom.ai/en/sso-and-usersync.md. No additional scoped evidence established this answer.", "mode_feature_gaps: The SSO/UserSync configuration guide supports multi-tenant app.nuwacom.ai/app-de.nuwacom.ai only. Single-tenant SSO uses a custom arrangement. Enterprise Self-Managed customers operate and secure their deployment; the hosted Enterprise SLA excludes Self-Managed. Full mode parity is unverified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:sso-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] } ] }, { "id": "DATA-03", "title": "Training use and provider retention", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record whether customer content trains vendor or provider models, by plan and default; zero-data-retention arrangements with model providers; abuse-monitoring retention and human review; and the model provider's terms that apply. A \"no training\" claim on a marketing page is `vendor-claimed` until the contract or DPA says so.", "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?" }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?" }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?" }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?" }, { "id": "human_review", "question": "Can provider staff review content?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The business contract restricts content reuse; retention and human access remain separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "supported", "answer": "Services Agreement 4.2 prohibits using customer content to develop/improve services without explicit agreement.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "The same business protection covers OpenAI model use; third-party app data handling needs its own terms.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Chat/workspace retention is not API zero-retention. Provider abuse/security retention is not fully quantified for every plan.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "partial", "answer": "Self-serve Business documentation directs zero-retention requirements to contracted offerings; ChatGPT-specific eligibility/terms were not obtained.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose; the subprocessor list also describes review of flagged content. This is not a no-human-access guarantee.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-apps", "chatgpt:oa-privacy", "chatgpt:oa-business", "chatgpt:oa-subprocessors" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "No vendor/provider general model training is promised; route-specific retention and abuse review are not fully published.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "vendor_training", "question": "Does the vendor train on customer content?", "support": "partial", "answer": "Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "provider_training", "question": "Do model providers train on it under this product's contracts?", "support": "partial", "answer": "Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2" ] }, { "id": "provider_retention", "question": "How long do model providers keep prompts, including for abuse monitoring?", "support": "partial", "answer": "Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "zero_retention", "question": "Is zero data retention available, and on which plan?", "support": "unknown", "answer": "Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "evidenceIds": [] }, { "id": "human_review", "question": "Can provider staff review content?", "support": "unknown", "answer": "Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route.", "evidenceIds": [] } ], "limitations": [ "vendor_training: Overview excludes using customer data to train general AI models or for own content analysis. Terms allow anonymized service-improvement data and a broad service-purpose data licence; do not confuse it with a general-model training right.", "provider_training: Overview and measures exclude provider model training under nuwacom processor contracts. Full individual provider contract texts were not verified.", "provider_retention: Overview excludes permanent model-provider storage but gives no per-provider temporary/abuse-monitoring duration or model exceptions.", "zero_retention: Is zero data retention available, and on which plan? Unknown. Zero-retention eligibility/duration and abuse-monitoring exceptions per model/provider are not established by no-training or no-permanent-storage statements.", "human_review: Unknown provider/model-specific human-review exceptions. A no-training statement and a broad no-provider-access statement do not establish an abuse/security review policy for every inference route." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-04", "title": "Retention and deletion", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record default retention for chats, files, indexes and logs; admin-configured retention; user deletion; deletion after contract end; and deletion confirmation.", "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?" }, { "id": "admin_retention", "question": "Can admins set retention periods?" }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?" }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Retention differs by content and operation: Enterprise/Edu policy, Business member removal, user deletion and conditional admin controls.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "supported", "answer": "Saved chats remain until deletion/applicable policy. The leaver guide specifically retains removed Business members' chats/files/canvas indefinitely; Enterprise/Edu leavers follow configured retention. This is removal behavior, not a complete Business admin-settings specification.", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2" ] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Enterprise/Edu configuration is documented. The privacy page says Business admins can control retention, and the managed-account notice makes controls configuration-dependent; the exact standalone Business setting, role, supported periods and content coverage were not verified.", "evidenceIds": [ "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "Users delete saved chats and Library files separately; deletion is normally scheduled within30 days, with de-identification/legal/security exceptions and separate Enterprise inactive-file backup handling.", "evidenceIds": [ "chatgpt:oa-retention-r2" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "partial", "answer": "DPA 2.11 provides return/deletion on customer instruction after contract expiry, subject to legal retention; no fixed retrieval/deletion deadline is stated there.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "Member removal is not content deletion: project/GPT ownership reassignment does not grant access to the removed member's private conversations.", "The broader Business privacy retention statement is recorded alongside the detailed operational gaps instead of being discarded or treated as an Enterprise-equivalent setting." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-retention-r2", "chatgpt:oa-leavers-r2", "chatgpt:oa-privacy-r2", "chatgpt:oa-managed-access-r2", "chatgpt:oa-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA requires customer-data deletion30days after end and backup deletion within90days; persistent-chat/file defaults remain unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise published DPA contractual deletion schedule; runtime defaults excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "default_retention", "question": "What is retained and for how long by default?", "support": "unknown", "answer": "Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "admin_retention", "question": "Can admins set retention periods?", "support": "partial", "answer": "Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "user_deletion", "question": "Can users delete their chats and files permanently?", "support": "partial", "answer": "The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted.", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026" ] }, { "id": "contract_end_deletion", "question": "What is deleted at contract end, and when?", "support": "supported", "answer": "DPA section9 requires deletion of customer data/copies30days after the agreement ends and deletion of backup copies no later than90days. Legal proof-of-processing documentation may remain under applicable retention periods. This states the published contract obligation, not an independently tested deletion result.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "default_retention: Unknown applicable default for persistent chats/files. The September21 overview describes30-day rolling data,12-month snapshots and30-90-day backups without a contract/runtime mapping; these are not asserted as a coherent platform policy. Search on 2026-10-26: https://docs.nuwacom.ai/en/overviewdatasecurity.md, https://docs.nuwacom.ai/admin/api/introduction.md, https://nuwacom.com/en/data-processing-agreement. No additional scoped evidence established this answer.", "admin_retention: Meeting transcript retention is customer-configured; a universal chat/file retention policy setting and range are not established.", "user_deletion: The data-security overview says deleted meeting transcripts are removed from active systems and backups within 30 days. The Assets DELETE endpoint documents file/embedding deletion, but its plan eligibility is unknown, so no Business/Enterprise Assets entitlement or universal chat deletion guarantee is asserted." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:asset-delete-20261026" ] } ] }, { "id": "DATA-05", "title": "Sub-processors and foreign-law exposure", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record the published sub-processor list with countries, change-notification rules, the vendor's and parent company's jurisdiction, transfer mechanisms (EU-US Data Privacy Framework, Swiss-US DPF, SCCs) and the vendor's documented position on foreign government access requests (e.g. US CLOUD Act). Record facts, not a legal assessment.", "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?" }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?" }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?" }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?" }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?" }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A dated processor list and contractual transfer/notice rules are public.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "supported", "answer": "OpenAI publishes a product-scoped list updated 2026-10-14.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA 2.9 gives notification and a 30-day objection period; subscribers can receive email.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-subprocessors-20261026" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "DPA 4.1 uses SCC safeguards or an applicable adequacy decision for transfers of EEA/Swiss data.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "supported", "answer": "OpenAI publishes a Government User Data Request Policy and semiannual transparency reports from its official Trust and transparency page. Current listed reporting includes January–June 2026.", "evidenceIds": [ "chatgpt:chatgpt:government-transparency-20261026" ] } ], "limitations": [ "subprocessor_countries: Examples include multi-country Microsoft/CoreWeave/Oracle/GCP infrastructure and US AWS; support/moderation processors have separate scopes. The list is not a workspace location guarantee.", "parent_jurisdiction: EEA/Swiss customers contract with OpenAI Ireland Ltd; the list identifies US OpenAI affiliates. A complete current parent-entity chain was not independently verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-subprocessors-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:oa-services-20261026", "chatgpt:chatgpt:government-transparency-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Subprocessor register is linked through client-rendered Trust Center; contracts disclose transfer and change rules.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "subprocessor_list", "question": "Is a dated sub-processor list published?", "support": "partial", "answer": "DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "subprocessor_countries", "question": "Which countries do sub-processors operate in?", "support": "partial", "answer": "Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:models-rev2" ] }, { "id": "change_notification", "question": "Are customers notified of sub-processor changes?", "support": "supported", "answer": "DPA section 10 provides general notice of subprocessor changes and 15 days after receipt to object on reasonable data-protection grounds, without a minimum lead time in that clause. For restricted transfers under SCC Module 2, DPA section 7.4 specifies 15 days of prior notice of subprocessor changes.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "parent_jurisdiction", "question": "Which jurisdiction governs the vendor and its parent?", "support": "partial", "answer": "Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transfer_mechanism", "question": "Which transfer mechanism applies to non-EU/CH processing?", "support": "supported", "answer": "EEA processing default; permitted non-EEA needs controller instruction/safeguards, EU SCC Module 2 or adequacy/DPF. Swiss/UK modifications are described.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "government_access_policy", "question": "Is there a published government-access or transparency policy?", "support": "unknown", "answer": "Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "evidenceIds": [] } ], "limitations": [ "subprocessor_list: DPA/overview point to current Trust Center register with location/service/transfer basis; the retrieved HTML provided no usable list, so its date/completeness was not verified.", "subprocessor_countries: Azure EU andSTACKIT Germany hosting are named; model/connector provider brands are known, but the legal subprocessor entities, countries and support subprocessors were not verified.", "parent_jurisdiction: Germany Enterprise customers contract nuwacom GmbH, Koblenz; all others nuwacom Sàrl, Luxembourg. Ultimate ownership/parent chain not established.", "government_access_policy: Is there a published government-access or transparency policy? Unknown. No separately verified government-access/transparency policy or complete current named processor register was obtained.", "change_notification: Section 10 specifies no minimum lead time; section 7.4 provides 15 days of prior notice for SCC Module 2 restricted transfers." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:models-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-06", "title": "Contracts and regulatory coverage", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record DPA availability and form (click-through, negotiable), reference to Swiss revDSG and GDPR, governing law and court, EU AI Act documentation (provider or deployer role, transparency materials), and sector-specific materials (FINMA outsourcing, banking secrecy, public sector). No compliance verdict.", "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?" }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?" }, { "id": "governing_law", "question": "Which law and court govern the contract?" }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?" }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business contracts and DPA are public; sector/legal conclusions remain outside this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "The Services Agreement incorporates the public DPA; negotiability is not established.", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "evidenceIds": [ "chatgpt:oa-dpa-20261026" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "supported", "answer": "For EEA/Swiss/UK customers, governing law is Ireland and venue Dublin under the standard agreement; contracting party differs for UK.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "evidenceIds": [ "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved.", "evidenceIds": [ "chatgpt:oa-services-20261026" ] } ], "limitations": [ "dpa: The Services Agreement incorporates the public DPA; negotiability is not established.", "revdsg_gdpr: The DPA covers EEA and Swiss data and GDPR transfer provisions; a detailed revDSG obligation map was not performed.", "ai_act_materials: A public customer AI Act guide links OpenAI’s governance framework, Codes of Practice approach and provenance material, and describes a request route for relevant model documentation. No gated materials were requested, and these resources do not establish a legal compliance verdict for a customer deployment.", "sector_materials: The Services Agreement requires a healthcare addendum for protected health data. FINMA/banking-secrecy materials were not retrieved." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services-20261026", "chatgpt:oa-dpa-20261026", "chatgpt:chatgpt:eu-ai-act-resources-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Published DPA and terms provide GDPR/Swiss references and agreement priorities. The sensitive-data restriction cited here is meeting-specific; regulated-workload permissions require separate contract evidence.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "dpa", "question": "Is a DPA available, and is it negotiable?", "support": "partial", "answer": "Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] }, { "id": "revdsg_gdpr", "question": "Does the DPA cover revDSG and GDPR?", "support": "partial", "answer": "GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2" ] }, { "id": "governing_law", "question": "Which law and court govern the contract?", "support": "partial", "answer": "General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:enterprise" ] }, { "id": "ai_act_materials", "question": "Is EU AI Act documentation provided?", "support": "partial", "answer": "Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "evidenceIds": [ "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:terms" ] }, { "id": "sector_materials", "question": "Are FINMA or other sector materials provided?", "support": "partial", "answer": "Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:dpa-rev2" ] } ], "limitations": [ "dpa: Public DPA forms part of terms, with written instructions and order-form priority; individualized negotiability not promised.", "revdsg_gdpr: GDPR, UK GDPR and Swiss data protection included, but DPA definition still cites Swiss Federal Act 1992 rather than expressly confirming revised DSG; current Swiss coverage needs review.", "governing_law: General/DPA Luxembourg law and Luxembourg City courts; Enterprise terms identify German entity customers with German law/court at company seat. Exact order/work order controls.", "ai_act_materials: Public AI Act article/webinars; terms prohibit high-risk AI use absent written agreement. No product conformity/technical compliance pack verified.", "sector_materials: Enterprise publicly offers DORA and §203 supplementary documentation. DPA Appendix1 restricts sensitive-data processing in the meeting-recording/transcription subsection; this is not treated as a universal platform prohibition. Specific regulated-workload permissions and any supplementary agreement remain unverified; no FINMA attestation established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:ai-act", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:docs-full-recheck", "nuwacom:nuwacom:secrecy-announcement" ] } ] }, { "id": "DATA-07", "title": "Certifications and attestations", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record each certificate or report separately: ISO 27001, 27017, 27018, 27701, 42001; SOC 2 Type I/II with period; BSI C5; TISAX; national schemes. Record issuer, scope (which product and entity), validity and access route. A cloud provider's certificate does not certify the product.", "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?" }, { "id": "soc2", "question": "SOC 2 type, period and covered service?" }, { "id": "c5", "question": "BSI C5 attestation?" }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?" }, { "id": "report_access", "question": "How can customers obtain reports?" }, { "id": "pentest", "question": "Are independent penetration test summaries available?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Trust-portal claims remain unverified certificate assertions.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "The portal lists ISO/IEC 27001:2022; issuer, precise certified scope and expiry were not inspected.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "partial", "answer": "The portal claims SOC 2 Type 2; the actual report and reporting period were not reviewed.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "unknown", "answer": "BSI C5 attestation? Unverified after checking Trust Portal public index; no C5 attestation or certificate issuer/validity/period evidence.", "evidenceIds": [] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "partial", "answer": "The portal lists 27017, 27018, 27701 and 42001; none is certificate-verified here.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "supported", "answer": "The public Trust Portal lists public/private documents and an access-request route; no access request was made.", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "A Pentest Report entry exists; the report scope and results were not retrieved.", "evidenceIds": [ "chatgpt:oa-trust" ] } ], "limitations": [ "All certification assertions use vendor-claimed evidence, never certificate-verified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-trust" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "ISO certification is vendor-claimed; certificate scope, expiry and other report coverage were not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "iso_27001", "question": "ISO 27001 with scope and validity?", "support": "partial", "answer": "Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "soc2", "question": "SOC 2 type, period and covered service?", "support": "unknown", "answer": "Unknown product-specific SOC2 TypeII status, report period and scope. The current public Measures page links general Azure/AWS compliance material but supplies no nuwacom SOC2 report; infrastructure references are not a product attestation.", "evidenceIds": [] }, { "id": "c5", "question": "BSI C5 attestation?", "support": "partial", "answer": "Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "evidenceIds": [ "nuwacom:nuwacom:security-rev2" ] }, { "id": "other_certifications", "question": "Which other certificates (27701, 42001, TISAX)?", "support": "unknown", "answer": "Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "evidenceIds": [] }, { "id": "report_access", "question": "How can customers obtain reports?", "support": "partial", "answer": "Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] }, { "id": "pentest", "question": "Are independent penetration test summaries available?", "support": "partial", "answer": "Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "iso_27001: Overview claims ISO/IEC 27001:2022, SOCOTEC,27 October 2025. Without accessible certificate scope/expiry this is not certificate-verified.", "soc2: Measures refer to SOC 2-certified data centres, not a verified nuwacom SOC 2 Type II report. Vendor-specific type/period/service unknown.", "c5: Security site says aligned with BSI C5 and displays badge; no dated nuwacom attestation/type/scope was obtained.", "other_certifications: Which other certificates (27701, 42001, TISAX)? Unknown. No ISO 27701/42001/TISAX certificate or verified product-specificSOC 2/C5 period/scope was established.", "report_access: Trust Center is the linked location for certification/TOM information, but the public HTML did not expose reports. NDA/access requirements not verified.", "pentest: Overview says annual pentests, security site says independent OWASP Top 10/LLM Top 10 testing; actual report/summary not obtained.", "soc2: No product attestation is inferred from general cloud-infrastructure compliance links." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-08", "title": "Encryption and key control", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "Record encryption at rest and in transit, customer-managed keys (BYOK/HYOK), key location, and private networking (private link, IP allow-lists, VPN).", "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?" }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?" }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?" }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Encryption, optional Enterprise key control and IP restrictions are documented separately.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "OpenAI states AES-256 at rest and TLS 1.2+ in transit.", "evidenceIds": [ "chatgpt:oa-privacy" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "partial", "answer": "Eligible Enterprise/Edu EKM uses external AWS/GCP/Azure master keys and an account representative; feature coverage requires the EKM matrix.", "evidenceIds": [ "chatgpt:oa-ekm" ] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "partial", "answer": "Enterprise/Edu IP allowlists block off-list user traffic; the Compliance API has separate enforced policies. This does not establish private-link connectivity.", "evidenceIds": [ "chatgpt:oa-ip" ] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "unknown", "answer": "How are customers separated in shared SaaS? Unverified after checking enterprise privacy, EKM and IP documentation; tenant-isolation implementation and full key-location/feature matrix not tested.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: tenant_isolation.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-ekm", "chatgpt:oa-ip" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared SaaS documents encryption and logical tenant separation; dedicated hardware is outside the shared-plan finding.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise multi-tenant SaaS encryption and logical isolation; dedicated hardware not claimed for shared plans", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "encryption_at_rest", "question": "Is data encrypted at rest?", "support": "supported", "answer": "AES256 at rest; TLS 1.2/1.3 in transit. Algorithms are documented claims, not independent cryptographic audit.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2" ] }, { "id": "customer_managed_keys", "question": "Can the customer manage or hold the keys?", "support": "unknown", "answer": "Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "private_networking", "question": "Is private connectivity or IP restriction available?", "support": "unknown", "answer": "Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "evidenceIds": [] }, { "id": "tenant_isolation", "question": "How are customers separated in shared SaaS?", "support": "partial", "answer": "The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:security-rev2" ] } ], "limitations": [ "customer_managed_keys: Can the customer manage or hold the keys? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "private_networking: Is private connectivity or IP restriction available? Unknown. No customer-managed/held-key configuration or native private-network/IP-allowlist controls were established.", "tenant_isolation: The security overview describes a logically segregated tenant with row-level security, and the public security page confirms strict tenant separation. These are the scoped shared-SaaS controls. A separate dedicated deployment is advertised from1000users; no exclusive hardware promise is inferred for Business." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "DATA-09", "title": "Professional secrecy", "group": { "id": 6, "name": "Data protection and sovereignty" }, "judgment": "For professional secrecy holders (Berufsgeheimnisträger: lawyers, doctors, auditors, tax advisers) under § 203 StGB (DE) and Art. 321 StGB (CH), record whether the vendor signs a contractual secrecy undertaking or a § 203 agreement that binds its staff and its sub-processors; whether this comes as a dedicated offering or a paid add-on, and on which plan; who can access content in plain text (vendor staff, sub-processors, model providers); and the documentation provided. A DPA or a no-training clause alone is not a secrecy undertaking. Banking secrecy and FINMA outsourcing belong to DATA-06, not here. Record contract facts, not a legal assessment.", "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?" }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?" }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?" }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?" }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Commercial confidentiality and authorized access rules are documented; no plan-specific professional-secrecy undertaking was retrieved.", "availability": "unknown", "delivery": "unknown", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "German §203 StGB and Swiss Art.321 StGB use cases; existing hosting, support and provider-location exceptions still apply.", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "unknown", "answer": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "unknown", "answer": "Is it a dedicated offering or add-on, and on which plan? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "Enterprise privacy limits authorized staff access by purpose and the product-scoped subprocessor list includes review of flagged content. This is not a no-human-access commitment; a complete plain-text role/provider matrix and a §203/Art.321 access restriction were not verified.", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "unknown", "answer": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)? Unverified after checking OpenAI Services Agreement confidentiality, DPA personnel/subprocessor clauses, Enterprise privacy, current subprocessor list and official searches for professional secrecy/§203/Art.321. No signed or public template agreement, dedicated offering, plan/add-on price or professional-secrecy obligation chain was retrieved; generic DPA/no-training language is insufficient.", "evidenceIds": [] } ], "limitations": [ "General confidentiality, a DPA and no-training commitments do not establish a professional-secrecy undertaking. No vendor/sales contact or agreement signing was performed.", "No legal compliance verdict; unknown does not mean the offering is unavailable." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-privacy", "chatgpt:oa-subprocessors", "chatgpt:oa-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:DATA-09", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise advertises §203 supplementary secrecy documentation; the signed agreement and downstream flow-down clauses remain inaccessible in this pass.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked2026-10-21", "plan": "Quoted Enterprise from20users; separate §203 supplementary agreement, contract-dependent", "addOns": [ "Enterprise professional-secrecy addendum; fee and executed terms unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Germany/EU platform; model route and deployment exceptions apply", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "secrecy_undertaking", "question": "Does the vendor sign a secrecy undertaking or § 203 StGB / Art. 321 StGB agreement covering its own staff?", "support": "partial", "answer": "June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2" ] }, { "id": "subprocessor_coverage", "question": "Does the undertaking extend to its sub-processors, and is that documented?", "support": "unknown", "answer": "Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "evidenceIds": [] }, { "id": "secrecy_offering", "question": "Is it a dedicated offering or add-on, and on which plan?", "support": "partial", "answer": "Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:secrecy-announcement" ] }, { "id": "content_access", "question": "Who can access content in plain text: vendor staff, sub-processors, model providers?", "support": "partial", "answer": "The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "evidenceIds": [ "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pii-rev2" ] }, { "id": "secrecy_documentation", "question": "Is the offering publicly documented (contract template, data-flow description, professional-body guidance)?", "support": "partial", "answer": "Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved.", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:trust" ] } ], "limitations": [ "secrecy_undertaking: June19 announcement and September21 security overview offer a separate §203 agreement for professional secrecy holders. Full template/signed staff obligations and SwissArt321 wording were not retrieved.", "subprocessor_coverage: Does the undertaking extend to its sub-processors, and is that documented? Unknown. subprocessor_coverage:Actual §203 addendum and downstream undertaking texts were not retrieved from client-rendered Trust Center. Staff clause details,SwissArt321 coverage and agreement-specific access restrictions remain unknown. Ordinary DPA confidentiality is not treated as proof of professional-secrecy flow-down.", "secrecy_offering: Current pricing places §203/confidentiality compliance in quoted Enterprise,starting20 users. Agreement is separately described; no standalone add-on fee is published.", "content_access: The security overview limits vendor support access to customer-requested, logged support. Optional Enterprise Privacy Mode is documented as open beta. These ordinary operating controls do not establish the separate secrecy agreement's plaintext restrictions or downstream model-provider obligations.", "secrecy_documentation: Public dated §203 announcement and overview link the agreement through TrustCenter. Actual agreement text,provider undertakings and Swiss professional-body guidance were not retrieved." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:secrecy-announcement", "nuwacom:nuwacom:overview-rev2", "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:trust", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-01", "title": "Pricing model and list prices", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record pricing unit (per seat, per active user, usage-based, platform fee, hybrid), list prices per plan in original currency with date, included usage and credits, add-on prices (connectors, agents, image generation) and overage rates. Cite public prices or dated quotes. Per-seat versus usage is a fact, not a quality judgment.", "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?" }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?" }, { "id": "included_usage", "question": "What usage is included?" }, { "id": "add_ons", "question": "Which features cost extra?" }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business has mixed seat pricing plus optional credits; Enterprise can use contracted credit or token billing.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Business combines Standard/Premium seats with optional workspace credit use. Enterprise pricing depends on its agreement.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "Retrieved 2026-10-21: Standard USD 20/user/month annual or USD 25 monthly; Premium USD 100 annual-equivalent or USD 125 monthly. Enterprise quote not obtained.", "evidenceIds": [ "chatgpt:oa-billing" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Premium has five times Standard included usage and no five-hour usage cap; allowances are task/model-dependent.", "evidenceIds": [ "chatgpt:oa-business" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Credits extend eligible use; external app subscriptions and optional contracted enterprise capabilities can affect total cost.", "evidenceIds": [ "chatgpt:oa-credit-controls" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "Eligible activity can use workspace credits; Enterprise may bill tokens in USD. A complete scoped tariff/default workload was not priced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-models", "chatgpt:oa-billing", "chatgpt:oa-credit-controls" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-01", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Annual Business list prices are EUR25/49/99 per seat, with relative usage and quoted Enterprise/extras.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "pricing_unit", "question": "What is the pricing unit?", "support": "supported", "answer": "Per named user per month by Standard, Premium or Power seat type within Business or Enterprise; optional central AI budget.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "list_prices", "question": "What are list prices per plan, with date and currency?", "support": "partial", "answer": "As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:terms" ] }, { "id": "included_usage", "question": "What usage is included?", "support": "partial", "answer": "Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026" ] }, { "id": "add_ons", "question": "Which features cost extra?", "support": "partial", "answer": "Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:pii-20261026" ] }, { "id": "overage", "question": "What do usage beyond limits and premium models cost?", "support": "partial", "answer": "No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified.", "evidenceIds": [ "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:rules-20261026" ] } ], "limitations": [ "list_prices: As of 2026-10-21: Business Standard EUR25, Premium EUR49, Power EUR99 per user/month billed annually, excluding VAT under terms. Enterprise quote-only from 20 users. Monthly option advertises16% annual discount; exact monthly tariffs were not verified.", "included_usage: Standard1x, Premium2x, Power5x relative monthly AI usage; same features within a plan. Business modules are included; absolute usage allowance is unpublished.", "add_ons: Enterprise adds automated knowledge sync, Privacy Mode, custom integrations, onboarding and SLA. Additional AI Usage can be purchased separately in annual packages listed by Plans from EUR1500 through EUR48000 or individual arrangements; package allowance conversion and contractual entitlement remain unknown. Privacy Mode introductory access requires Enterprise customer-success enablement.", "overage: No automatic additional spend is incurred without approved purchases. Chat falls back to the configured Auto Mode Instant model when included use is exhausted; workflows/external chatbots/API pause at budget. Additional AI Usage package prices do not disclose per-token conversion, so a workload tariff is not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:plans-20261026", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-20261026", "nuwacom:nuwacom:pii-20261026", "nuwacom:nuwacom:rules-20261026", "nuwacom:nuwacom:model-web", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] }, { "id": "VEN-02", "title": "Scenario cost", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Price three workloads for 12 months: 200, 1,000 and 5,000 users with a disclosed light/regular/power usage mix, in CHF and EUR excluding VAT. Include licences, platform fees, add-ons, model usage and, for self-hosted options, a stated operating assumption. Separate fixed, variable, included and unknown costs. No invented discounts.", "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?" }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?" }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?" }, { "id": "variable_share", "question": "Which part depends on usage?" }, { "id": "unknown_parts", "question": "Which costs could not be priced?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Only a 200-seat Business licence floor can be calculated; larger new deployments need an Enterprise quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "From USD 48000.00 + unknown, EUR 42799.82 + unknown or CHF 39534.20 + unknown for 12 months excluding VAT: 200 Standard seats at USD 20/month billed annually. No Premium seats, credits or discounts assumed; included allowance sufficiency is unverified.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "unknown", "answer": "Unknown EUR/CHF total. New Business subscriptions are capped at 200 paid seats; no Enterprise seat/usage quote was obtained. No Business-price extrapolation is used.", "evidenceIds": [] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Credits after included allowances and Enterprise token-billed work depend on model/task consumption; that workload tariff remains unpriced.", "evidenceIds": [ "chatgpt:oa-credit-controls", "chatgpt:oa-models" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "partial", "answer": "Enterprise licence/commitment, included capacity, credit/token consumption, optional enterprise features and deployment/support services remain unpriced.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "ALM-14 shared cost assumptions v1.4, 2026-10-21: 60% light at 100, 30% regular at 400, 10% power at 1,500 messages/user/month; 3,000 input plus 600 output tokens/message only where separately billed.", "ECB 2026-10-20: EUR 1 = USD 1.1215 = CHF 0.9237. Vendor USD is primary. Totals are floor + unknown; no proxy replaces an unknown vendor tariff." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:fx-20261020", "chatgpt:oa-credit-controls", "chatgpt:oa-models", "chatgpt:oa-business" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-02", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Shared v1.4 costs use Business Standard seat floors plus unknown workload/Enterprise components at each requested size.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [ "No automatic Premium/Power allocation; optional features and extra AI budget unpriced" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "cost_200", "question": "Year-one cost at 200 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_1000", "question": "Year-one cost at 1,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "cost_5000", "question": "Year-one cost at 5,000 users?", "support": "partial", "answer": "ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx" ] }, { "id": "variable_share", "question": "Which part depends on usage?", "support": "partial", "answer": "Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] }, { "id": "unknown_parts", "question": "Which costs could not be priced?", "support": "supported", "answer": "Workload fit,purchased AI budget,needed seat upgrades,Enterprise terms,sync/PII/custom deployment,volume rates and services are unknown. The Business seat floor is not an Enterprise quote.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "cost_200: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 200 users: from EUR60000.00 / CHF55422.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_1000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 1000 users: from EUR300000.00 / CHF277110.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "cost_5000: ALM-14 shared cost assumptions v1.4, 2026-10-21. Business Standard seat floor at 5000 users: from EUR1500000.00 / CHF1385550.00 + unknown over12months,VAT excluded. ECB2026-10-20 EUR1=USD1.1215=CHF0.9237; USD1=EUR0.89166206. Retrieved2026-10-21. All seats Standard; Premium/Power upgrades are not inferred from the common user mix because absolute allowances are unpublished. ALM-14 shared cost assumptions v1.4, 2026-10-21:12 months at public list prices, excluding VAT and invented discounts.60% light at100 messages/user/month,30% regular at400,10% power at1500;3000 input+600 output tokens/message including retrieval context,weighted330 messages and0.99M input/0.198M output per seat/month. Use this token mix only where usage is billed separately. Unknown quoted components remain unknown. Base chat may fall back to Instant; model-preserving workload fit,extra AI budget and Enterprise/deployment features remain unknown.", "variable_share: Business Standard base is EUR25/user/month annual.1x/2x/5x seat allowances and extra company budget respond to workload,model/tool mix. Absolute allowance and extra-budget rate are not public; no vendor-usage proxy or arbitrary Premium/Power seat allocation is applied." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:rules-rev2", "nuwacom:nuwacom:ecb-fx", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-03", "title": "Evaluation access", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Distinguish free tier, self-serve trial, sales-led pilot, paid proof of concept and open-source self-install. Record card requirement, duration, seat limit, and which features (SSO, connectors, admin) the trial includes. Map which shared scenarios can be run without sales approval.", "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?" }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?" }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?" }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business is self-serve; complete Enterprise evaluation remains sales-dependent and untested.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "A personal Free plan exists, but Business starts with paid seats and a separate managed workspace. Free does not establish Business/Enterprise controls.", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "unknown", "answer": "Is a self-serve business trial available? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "unknown", "answer": "Do trials include SSO, connectors and admin features? Unverified after checking Business overview, FAQ and public pricing; timed self-serve trial duration, card requirement and trial governance were not verified.", "evidenceIds": [] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Business signup is self-serve; Enterprise upgrades and contracted options are directed to sales. No contact was made.", "evidenceIds": [ "chatgpt:oa-business", "chatgpt:oa-business-faq" ] } ], "limitations": [ "Unverified parts: self_serve_trial, trial_scope.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-word", "chatgpt:oa-business" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-03", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Seven-day self-serve Business trial exists; Enterprise-only evaluation remains gated.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "free_tier", "question": "Is there a free tier for business use?", "support": "partial", "answer": "EUR0 trial is limited to seven days; permanent business free access was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "self_serve_trial", "question": "Is a self-serve business trial available?", "support": "supported", "answer": "Seven days, no credit card, all Business features and basic AI usage.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "trial_scope", "question": "Do trials include SSO, connectors and admin features?", "support": "partial", "answer": "The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2" ] }, { "id": "sales_gate", "question": "Does meaningful evaluation require sales contact?", "support": "partial", "answer": "Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:pii-rev2" ] } ], "limitations": [ "free_tier: EUR0 trial is limited to seven days; permanent business free access was not established.", "trial_scope: The public7-day trial includes Business features. Enterprise automated sync, Privacy Mode, SSO/API integration and custom deployment are not established trial entitlements. The Notetaker FAQ still names a legacy Team plan; a binding current Business meeting quota was not established.", "sales_gate: Base Business signup/trial is self-serve; Enterprise/custom terms and Privacy Mode activation require an expert/CSM. No contact was made." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:notetaker-rev2", "nuwacom:nuwacom:pii-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-04", "title": "Contract terms and pricing transparency", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record minimum seats or commitment, contract length, monthly versus annual billing, price-change rules, cancellation and downgrade terms, and invoicing in CHF/EUR. Classify pricing as transparent, partially specified, quote-only or unknown, naming the missing fields. Quote-only pricing is a disclosed constraint.", "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?" }, { "id": "contract_length", "question": "What contract lengths are offered?" }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?" }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?" }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business terms are public; Enterprise pricing and commercial scope need a quote.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "supported", "answer": "New Business workspaces require at least two Standard/Premium seats and allow at most 200 paid seats since 2026-08-24; grandfathered workspaces differ.", "evidenceIds": [ "chatgpt:oa-business-faq" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Business supports monthly or annual billing; Enterprise term is on its order form.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Business seat reductions take effect next billing cycle. Contracted renewal reductions normally need 30-day notice under the standard agreement.", "evidenceIds": [ "chatgpt:oa-billing", "chatgpt:oa-services" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EEA/Swiss customers have an Irish contracting party; self-serve invoice/PO/bank-transfer requirements are directed to a contracted plan. Exact CHF/EUR billing availability was not established.", "evidenceIds": [ "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Business seat pricing is public but usage remains partly specified; Enterprise total is quote-only in this pass.", "evidenceIds": [ "chatgpt:oa-business" ] } ], "limitations": [ "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq", "chatgpt:oa-billing", "chatgpt:oa-services", "chatgpt:oa-business" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-04", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Monthly/annual contracts renew automatically; Enterprise starts at 20 users and contracting entity depends on customer.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business and Enterprise hosted workspace; advanced modules only where explicitly scoped below", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "minimum_commitment", "question": "What seat or spend minimum applies?", "support": "partial", "answer": "Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2" ] }, { "id": "contract_length", "question": "What contract lengths are offered?", "support": "supported", "answer": "Monthly or annual, renewing for the same period;16% annual discount advertised.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:pricing-rev2" ] }, { "id": "cancellation", "question": "How can the contract be cancelled or reduced?", "support": "partial", "answer": "Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "local_invoicing", "question": "Can it be invoiced in CHF or EUR from a European entity?", "support": "partial", "answer": "EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "transparency_class", "question": "Is pricing transparent, partial, quote-only or unknown?", "support": "partial", "answer": "Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not.", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:usage-rev2" ] } ], "limitations": [ "minimum_commitment: Enterprise starts at 20 users; Business minimum seat/spend was not verified.1000/2000/4000-user thresholds refer to deployment.", "cancellation: Monthly: at least 7 days before period end. Annual: at least 3 months before term end. Seat-reduction timing was not fully specified.", "local_invoicing: EUR public prices and electronic invoices due within 14 days. German Enterprise customers contract the GmbH, others the Luxembourg Sàrl. CHF invoicing was not established.", "transparency_class: Partial: seat prices and limit behavior are public; absolute included allowances, extra AI budget and Enterprise/deployment rates are not." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-rev2", "nuwacom:nuwacom:security-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:usage-rev2", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-05", "title": "Source licence", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record licence per component (client, server, connectors, hosted extensions) and revision. Distinguish OSI open source, source-available with restrictions (branding clauses, user caps), and closed. Repository visibility is not a licence classification. Licences change between releases: record the current terms, and never carry a fork's historical licence over to the upstream product or the reverse.", "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?" }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?" }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "The hosted service is provided under commercial access terms; a component source-licence inventory was not verified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Services Agreement grants a term-limited non-exclusive service-use right and restricts reverse engineering; no OSI licence for the hosted workspace was established.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "partial", "answer": "Account resale/sharing and rate-limit circumvention are contractually restricted; component-specific branding terms were not retrieved.", "evidenceIds": [ "chatgpt:oa-services" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "unknown", "answer": "Are enterprise features in a separate closed edition? Unverified after checking Services Agreement; repository visibility of SDKs/examples does not establish the hosted product source licence.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: enterprise_features_closed.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-services" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-05", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Platform is proprietary SaaS or rented self-managed software.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business SaaS unless Enterprise, custom deployment or beta is explicitly named; documentation pages do not generally specify plan entitlement", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "licence_type", "question": "Which licence applies to each component?", "support": "partial", "answer": "Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "branding_restrictions", "question": "Do licence terms restrict branding or user counts?", "support": "supported", "answer": "Customers cannot remove proprietary notices/brands or resell/sublicense without permission; named authorized-user subscriptions apply.", "evidenceIds": [ "nuwacom:nuwacom:terms" ] }, { "id": "enterprise_features_closed", "question": "Are enterprise features in a separate closed edition?", "support": "partial", "answer": "Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established.", "evidenceIds": [ "nuwacom:nuwacom:plans", "nuwacom:nuwacom:enterprise" ] } ], "limitations": [ "licence_type: Terms reserve platform/software/documentation IP, prohibit reverse engineering and disclaim source-code delivery. Self-Managed Hosting supplies confidential deployment files under commercial rights; no component source-licence matrix is published.", "enterprise_features_closed: Business and Enterprise are commercial plans; self-managed platform rights are rented. A separate open-core edition was not established." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:plans" ] } ] }, { "id": "VEN-06", "title": "Data export and exit", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record admin export of chats, assistants, knowledge bases, prompts and audit logs, formats, export completeness, user self-export, and what survives contract end. Run an admin export on a trial. Exported chats alone do not make assistants and knowledge portable.", "questions": [ { "id": "chat_export", "question": "Can admins export all chats?" }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?" }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?" }, { "id": "export_format", "question": "Are formats documented and machine-readable?" }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Business restricts member self-export but documents conditional owner exports; Enterprise/Edu Compliance retrieval is separate.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "partial", "answer": "Business members cannot self-export workspace data through Settings > Data controls. An owner can select the Business workspace > Members > member three-dot menu > Export data, if available, to export that member's data. Bulk all-chat coverage is unverified. Enterprise/Edu owners can separately grant Compliance conversation access.", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2" ] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "unknown", "answer": "Can assistants and prompts be exported in a reusable format? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "unknown", "answer": "Can knowledge bases and their sources be exported? Unverified after checking Business FAQ, Compliance Platform and DPA; no complete assistant/knowledge export or leaver exit fixture.", "evidenceIds": [] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Enterprise/Edu has documented compliance log/state API access. No complete Business admin archive format or reusable chat/assistant/knowledge package was verified.", "evidenceIds": [ "chatgpt:oa-compliance-r2" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "partial", "answer": "The DPA provides return/deletion on instruction after expiry but no fixed recovery window was verified.", "evidenceIds": [ "chatgpt:oa-dpa" ] } ], "limitations": [ "The documented Business owner export is conditional and per member; the guide does not establish a bulk workspace export or complete archive.", "Enterprise/Edu Compliance retrieval is not a complete portable workspace export. No admin archive or exit fixture." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-r2", "chatgpt:oa-business-owner-export-r3", "chatgpt:oa-compliance-r2", "chatgpt:oa-dpa" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-06", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Native workflow and Skill exports and original uploaded-file downloads are documented; complete administrator workspace export remains unknown.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web", "api" ], "version": "Public documentation checked 2026-10-21", "plan": "Business/Enterprise native exports; Agents/Skills APIs announced for all workspaces; Assets API eligibility unverified", "addOns": [ "API enablement, key and space permissions for programmatic exports; eligible tier and fee unknown" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" }, { "id": "api", "name": "nuwacom completion, agents, skills and assets APIs", "type": "api" } ] }, "questions": [ { "id": "chat_export", "question": "Can admins export all chats?", "support": "unknown", "answer": "Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "assistant_export", "question": "Can assistants and prompts be exported in a reusable format?", "support": "partial", "answer": "Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:agent-api-20261026" ] }, { "id": "knowledge_export", "question": "Can knowledge bases and their sources be exported?", "support": "partial", "answer": "Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "evidenceIds": [ "nuwacom:nuwacom:knowledge-20261026" ] }, { "id": "export_format", "question": "Are formats documented and machine-readable?", "support": "partial", "answer": "Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive.", "evidenceIds": [ "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:changes-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026" ] }, { "id": "post_termination_window", "question": "How long can data be retrieved after termination?", "support": "supported", "answer": "DPA requires export/backup before contract end and gives no access afterward; its30-day deletion period is not an export window. Trial data may be deleted at end.", "evidenceIds": [ "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms" ] } ], "limitations": [ "chat_export: Can admins export all chats? Unknown. No administrator export-all-chats endpoint or independent exit fixture was established. Search on 2026-10-26: https://docs.nuwacom.ai/admin/api/agents-overview.md, https://docs.nuwacom.ai/en/product/workflows.md, https://docs.nuwacom.ai/en/product/knowledge.md. No additional scoped evidence established this answer.", "assistant_export: Workflow JSON can be exported/imported and Skills exported as .md, .zip or .skill. The September 16 announcement makes Agents/Skills APIs available in all workspaces. A complete portable assistant package including credentials and knowledge was not verified.", "knowledge_export: Knowledge permits selecting and downloading uploaded files. Synchronized sources retain extracted content rather than original files. No complete index/ACL export bundle or eligible-tier Assets API export entitlement was established.", "export_format: Native workflow JSON, Skill .md/.zip/.skill, DOCX/PDF/PPTX/XLSX/CSV outputs and aggregated analytics CSV are documented. These do not establish one complete administrator workspace archive." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:agent-api-20261026", "nuwacom:nuwacom:workflows-20261026", "nuwacom:nuwacom:knowledge-20261026", "nuwacom:nuwacom:api-20261026", "nuwacom:nuwacom:documents-20261026", "nuwacom:nuwacom:slides-20261026", "nuwacom:nuwacom:analysis-20261026", "nuwacom:nuwacom:analytics-20261026", "nuwacom:nuwacom:dpa-rev2", "nuwacom:nuwacom:terms", "nuwacom:nuwacom:docs-full-recheck-20261026", "nuwacom:nuwacom:changes-20261026" ] } ] }, { "id": "VEN-07", "title": "Support and service levels", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record support channels, languages (German, French, Italian), hours and time zone, local or regional presence, documented response times, uptime SLA and credits, public status page and incident history. Popularity is not a reliability score.", "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?" }, { "id": "support_languages", "question": "Is support available in German, French or Italian?" }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?" }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?" }, { "id": "status_page", "question": "Is there a public status page with history?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "A public component status page is available; language-specific support and SLA credits remain unverified.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "partial", "answer": "The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "evidenceIds": [ "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "partial", "answer": "OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "evidenceIds": [ "chatgpt:chatgpt:german-office-20261026" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "unknown", "answer": "Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "evidenceIds": [] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "OpenAI Status lists component health and incident updates; no historical uptime score was computed.", "evidenceIds": [ "chatgpt:oa-status-20261026" ] } ], "limitations": [ "support_channels: The Business FAQ directs workspace credit-usage questions to OpenAI Support. For affected Enterprise GPT migrations, the migration FAQ directs customers to their account team to confirm the applicable timeline. General Enterprise support coverage, service hours and response targets remain unverified.", "support_languages: Is support available in German, French or Italian? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer.", "regional_presence: OpenAI’s May 2025 company announcement records a Munich office and German local team. Current staffing, a Swiss contracting entity and guaranteed local-language support were not established.", "uptime_sla: Is there an uptime SLA with credits? Unverified after checking OpenAI Status, Business FAQ and Services Agreement; DE/FR/IT support, regional support staffing and applicable SLA credits not verified. Search on 2026-10-26: https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq, https://status.openai.com/, https://help.openai.com/en/articles/8792828-chatgpt-business-overview. No additional scoped evidence established this answer." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-business-faq-20261026", "chatgpt:oa-status-20261026", "chatgpt:chatgpt:german-office-20261026", "chatgpt:chatgpt:review-fix-support-channel-20261026", "chatgpt:chatgpt:review-fix-gpt-creation-freeze-20261026" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-07", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise 99.9% SLA has defined service-day credits; public status history is available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business general support; hosted Enterprise support/SLA under Enterprise terms; Self-Managed excluded", "addOns": [], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "support_channels", "question": "Which support channels are available on each plan?", "support": "supported", "answer": "General email support on business days. Enterprise email/service desk M–F09–18 CET/CEST excluding Luxembourg/German holidays; critical2 h, high8 h, low16 h first response in business hours.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise" ] }, { "id": "support_languages", "question": "Is support available in German, French or Italian?", "support": "unknown", "answer": "Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified.", "evidenceIds": [] }, { "id": "regional_presence", "question": "Is there a DACH or Swiss entity, team or partner?", "support": "supported", "answer": "nuwacom GmbH in Koblenz, Germany and nuwacom Sàrl in Luxembourg. A Swiss entity was not established.", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:imprint" ] }, { "id": "uptime_sla", "question": "Is there an uptime SLA with credits?", "support": "supported", "answer": "Hosted Enterprise terms set99.9% monthly uptime, with3service-day credits below99.9%,7below99%,15below95%, capped15days/month. Maintenance and third-party AI are excluded; Self-Managed has no hosted SLA. The generic Measures99.99% statement is excluded from this contractual SLA finding.", "evidenceIds": [ "nuwacom:nuwacom:enterprise" ] }, { "id": "status_page", "question": "Is there a public status page with history?", "support": "supported", "answer": "Public history separates standard/Germany applications, login, AI, API, integrations, files and workflows. October 15 incident records slow Germany responses.", "evidenceIds": [ "nuwacom:nuwacom:status" ] } ], "limitations": [ "support_languages: Is support available in German, French or Italian? Unknown. Contracted DE/FR/IT support delivery languages were not specified." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:terms", "nuwacom:nuwacom:enterprise", "nuwacom:nuwacom:imprint", "nuwacom:nuwacom:measures-rev2", "nuwacom:nuwacom:status", "nuwacom:nuwacom:docs-full-recheck" ] } ] }, { "id": "VEN-08", "title": "Onboarding, training and adoption", "group": { "id": 7, "name": "Commercials and vendor" }, "judgment": "Record vendor-led onboarding, admin training, end-user training (live, e-learning, languages), use-case libraries, champion programmes, change-management materials and their cost. Distinguish included services from paid professional services and partner offerings.", "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?" }, { "id": "user_training", "question": "Is end-user training offered, in which languages?" }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?" }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?" }, { "id": "service_cost", "question": "Which services cost extra?" } ], "products": [ { "productId": "chatgpt", "claimId": "chatgpt:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Public learning and implementation guidance are available; included service entitlements remain open.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "chatgpt-web", "chatgpt-clients", "chatgpt-apps" ], "version": "Continuously updated hosted service, retrieved 2026-10-21", "plan": "ChatGPT Business Standard/Premium versus Enterprise; Edu only where explicitly named for eligibility differences", "addOns": [ "Purchased workspace credits or contracted token billing where stated", "External app/provider subscriptions and Microsoft add-in approval where required", "Enterprise residency, EKM and compliance entitlements only where stated" ], "deploymentMode": "multi-tenant-saas", "region": "Supported commercial regions; Europe means EEA + Switzerland when explicitly configured; app/client availability varies", "os": [], "surfaces": [ { "id": "chatgpt-web", "name": "ChatGPT Business and Enterprise web workspaces", "type": "web-app" }, { "id": "chatgpt-clients", "name": "ChatGPT desktop and mobile clients", "type": "native-app" }, { "id": "chatgpt-apps", "name": "ChatGPT connected apps and custom MCP apps", "type": "integration" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "unknown", "answer": "Is guided onboarding included? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "Academy offers worker/builder/leader courses and live/on-demand events; DE/FR/IT delivery was not established.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "partial", "answer": "Academy and Enterprise quickstart provide role/use-case and deployment guidance; a complete template catalogue was not audited.", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Academy includes leadership/adoption learning; an included formal champion programme was not verified.", "evidenceIds": [ "chatgpt:oa-academy" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "unknown", "answer": "Which services cost extra? Unverified after checking Academy and Enterprise quickstart; guided onboarding entitlement and professional-service fees not obtained.", "evidenceIds": [] } ], "limitations": [ "Unverified parts: onboarding_service, service_cost.", "Read each atomic answer for its plan, access and feature limits." ], "checkedAt": "2026-10-21", "crossCheckedAt": "2026-10-21", "nextCheckAt": "2026-12-20", "evidenceIds": [ "chatgpt:oa-academy", "chatgpt:oa-admin-quickstart" ] }, { "productId": "nuwacom", "claimId": "nuwacom:VEN-08", "verificationStatus": "agent-cross-checked", "support": "partial", "answer": "Enterprise includes success/onboarding; public training and champion guidance are available.", "availability": "generally-available", "delivery": "native", "scope": { "surfaceIds": [ "web" ], "version": "Public documentation checked 2026-10-21", "plan": "Business self-service guidance; Enterprise onboarding/consultancy only under its contract", "addOns": [ "Enterprise consultancy or development services by work order" ], "deploymentMode": "multi-tenant-saas", "region": "Azure EU hosted workspace; optional Germany STACKIT and model-specific global routes", "os": [], "surfaces": [ { "id": "web", "name": "nuwacom hosted workspace", "type": "web-app" } ] }, "questions": [ { "id": "onboarding_service", "question": "Is guided onboarding included?", "support": "supported", "answer": "Enterprise advertises a dedicated success team and custom onboarding; Business is self-serve.", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026" ] }, { "id": "user_training", "question": "Is end-user training offered, in which languages?", "support": "partial", "answer": "German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "evidenceIds": [ "nuwacom:nuwacom:webinars" ] }, { "id": "use_case_library", "question": "Are role-based use cases and templates provided?", "support": "supported", "answer": "Standard/custom shared prompts, categorized agents and workflow task examples; rollout guides recommend seeding role-based examples.", "evidenceIds": [ "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "adoption_programme", "question": "Is there a champion or adoption programme?", "support": "partial", "answer": "Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "evidenceIds": [ "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:playbook-20261026" ] }, { "id": "service_cost", "question": "Which services cost extra?", "support": "partial", "answer": "Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified.", "evidenceIds": [ "nuwacom:nuwacom:enterprise-20261026" ] } ], "limitations": [ "user_training: German webinar recordings cover Skills, MCP, Apps, AI Act and knowledge. Included live-training volume and languages were not defined.", "adoption_programme: Rollout guides recommend an AI owner, department champions, train-the-trainer, pilots, community events and success measurement. Delivery as an included managed programme was not established.", "service_cost: Enterprise consulting/technical services are separately ordered under Enterprise terms; public rates were not verified." ], "checkedAt": "2026-10-26", "crossCheckedAt": "2026-10-26", "nextCheckAt": "2026-12-20", "evidenceIds": [ "nuwacom:nuwacom:pricing-20261026", "nuwacom:nuwacom:webinars", "nuwacom:nuwacom:prompts-20261026", "nuwacom:nuwacom:agents-20261026", "nuwacom:nuwacom:playbook-20261026", "nuwacom:nuwacom:rollout-20261026", "nuwacom:nuwacom:enterprise-20261026", "nuwacom:nuwacom:docs-full-recheck-20261026" ] } ] } ], "sources": [ { "id": "chatgpt:oa-files", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8555545-uploading-files-and-audio-to-chatgpt", "title": "Uploading files and audio to ChatGPT", "locator": "Formats; size/rate/storage limits; projects; PDF visual retrieval", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Uploads have format-specific limits, 40-file Business/Enterprise projects, 20-file GPT knowledge and Enterprise-only PDF visual retrieval." }, { "id": "chatgpt:oa-business-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12003714-chatgpt-business-models-and-limits", "title": "ChatGPT Business models and limits", "locator": "Chat picker; Higher intelligence; Pro; Work models", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business distinguishes GPT6 Chat powered by Sol/Astra from separate Work models, with Standard/Premium allowances and rollout limits." }, { "id": "chatgpt:oa-enterprise-models-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-work-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Work deliverables; picker; access and permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work has its own model picker and task/output capabilities; Chat-specific model guides define the GPT6 Chat alias rather than Work model labels." }, { "id": "nuwacom:nuwacom:models", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:model-web", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/all-ai-models-in-nuwacom", "title": "Performance and usage of AI Models in nuwacom | nuwacom.com", "locator": "Model comparison table", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The public model table lists hosted regions, capabilities and provider list-price indicators." }, { "id": "nuwacom:nuwacom:chat", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/product/chat.md", "title": "Chat", "locator": "Model selection, files, Enterprise Search, Source references and outputs", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Chat supports model routing, file/context selection, dictation, citations, sharing and document tools." }, { "id": "nuwacom:nuwacom:changes", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/releasenotes.md", "title": "Release Notes", "locator": "October16/7 2026 and previous releases", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated release notes add per-user/group model access and design systems on October 16." }, { "id": "chatgpt:oa-enterprise-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10128477-chatgpt-enterprise-and-edu-release-notes", "title": "ChatGPT Enterprise and Edu release notes", "locator": "October 16 sync retirement; September 25 Teams; September GPT migration; May 6 Intune", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Enterprise/Edu notes record live-app migration, collaboration and add-in changes, Intune eligibility and planned GPT retirement." }, { "id": "chatgpt:oa-business-notes", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11391654-chatgpt-business-release-notes", "title": "ChatGPT Business release notes", "locator": "April 16 analytics; May 5 Sheets; May 22 agents; July 9 Work", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Dated Business notes document workspace analytics, Excel/Sheets integration, agent/work changes and app-template access." }, { "id": "chatgpt:oa-business", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792828-chatgpt-business-overview", "title": "ChatGPT Business - Overview", "locator": "Standard/Premium seats; plan comparison; Team rename", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business is self-serve with Standard/Premium seats, includes Chat/Work, and remains separate from API billing." }, { "id": "chatgpt:oa-admin-quickstart", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001264-chatgpt-enterprise-admin-quickstart", "title": "ChatGPT Enterprise admin quickstart", "locator": "Identity; SCIM; groups; controls; billing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise rollout uses SSO, tenant directory sync, groups/RBAC and workspace-specific product access." }, { "id": "chatgpt:oa-admin-settings", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8411955-managing-workspace-settings-in-chatgpt-enterprise", "title": "Managing workspace settings in ChatGPT Enterprise", "locator": "General; permissions; models; AI policy modal", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise settings include model defaults, role-scoped features/memory and a recurring AI-policy modal." }, { "id": "chatgpt:oa-models", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "GPT-6 Chat; Work models; routing; Astra controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise Chat is rolling to GPT-6 powered by Sol with a separate Astra Pro control; Work has distinct model choices and RBAC eligibility." }, { "id": "chatgpt:oa-credit-controls", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business", "title": "Managing credits and spend controls in ChatGPT Business", "locator": "Included use; recharge cap; per-seat/user limits", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business can apply credit usage and recharge limits after included seat allowances, with credit-backed features unavailable when credits are insufficient." }, { "id": "nuwacom:nuwacom:changes-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/releasenotes.md", "title": "Release Notes", "locator": "October16/7 2026 and previous releases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 f8f028d62aa482bb5113c42f219c4904802f35228aaad805bdeff7453dbaaf69 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Dated release notes add per-user/group model access and design systems on October 16." }, { "id": "nuwacom:nuwacom:settings-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings", "locator": "Models, API Keys, Permissions, Connectors and AI Guardrails; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode." }, { "id": "nuwacom:nuwacom:overview-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/overviewdatasecurity.md", "title": "Overview Data Security", "locator": "Sections 1–12; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 7029b43e958933d57ffdd540b2a3ca8c4bcd01f08cd6a8531c11a605ed26b045 on 2026-10-26", "sourceDate": "2026-09-21", "retrievedAt": "2026-10-26", "finding": "Security overview describes tenant isolation, EU-only configuration, no training and data-specific retention." }, { "id": "nuwacom:nuwacom:models-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:account-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/account.md", "title": "Account", "locator": "Preferences, Memories, Orchestrator and Voices; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 dfc18c122e2ad169ae01163d0568fe65ca5b909a645424bc00557a488c6e3950 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Account preferences list German/English/French UI and private opt-in chat memory controls." }, { "id": "nuwacom:nuwacom:usage-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/ai-usage.md", "title": "AI Usage", "locator": "Seat types, Additional AI Usage and usage limits; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 428303677ead94cb2ddc529da317910ffa11bdb63d540a03b716915183997f68 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage." }, { "id": "nuwacom:nuwacom:rules-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usage-rules.md", "title": "Usage Rules", "locator": "Included usage and limit behavior; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges." }, { "id": "nuwacom:nuwacom:docs-full-recheck-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/llms-full.txt", "title": "nuwacom complete public documentation", "locator": "Document headings and Source URLs; public bulk Markdown; retrieved HTTP200; SHA256 8bc6fd239ea8cb6bee5693ca53d17aba1348270a0a2977b4bdeb65e3569415be; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6af793cb8c205bbfc5ba3ad0d5fbe82607e35635d29132e4ad41c3c9af779caf on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The vendor publishes a retrievable bulk Markdown copy of its product, admin and developer documentation; individual canonical Markdown pages were also re-read with HTTP200 responses." }, { "id": "chatgpt:oa-analysis", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python execution; charts; network constraint", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Analysis uses a stateful Jupyter/Python environment, supports chart generation and cannot make external network requests from that environment." }, { "id": "nuwacom:nuwacom:chat-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/product/chat.md", "title": "Chat", "locator": "Model selection, files, Enterprise Search, Source references and outputs; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d1138f9daa51ff9fc61b0b5561d6ccd72efbfec31acf4b0bc8e77eed01d53380 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat supports model routing, file/context selection, dictation, citations, sharing and document tools." }, { "id": "nuwacom:nuwacom:documents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/documents.md", "title": "Documents", "locator": "Templates, Edit document and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 49a503c132b5c55c0ec550578ac78b7132720134d4ca507687cd451fb8d8a65a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "A document editor uses templates and exports DOCX/PDF; template uploads are capped50MB." }, { "id": "nuwacom:nuwacom:slides-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/slides.md", "title": "Slides", "locator": "Templates, editing and export; 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all-plan retirement; timeline confirmation paragraph; public web-reader representation retrieved 2026-10-26, SHA256 4b3144d23ceb8bfd0e24a6f5b6a3c0a8cf29a4d84f64091ddafda7242ff0695c", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "October 26 is a planned freeze on new GPT creation in affected Enterprise workspaces; drafts needed for migration should be published beforehand. Existing unmigrated GPTs remain editable, while migration makes the original read-only. The FAQ covers all plans for scheduled retirement and directs Enterprise customers to their account team to confirm their migration timeline." }, { "id": "nuwacom:nuwacom:users-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usermanagement.md", "title": "User management", "locator": "Roles, Users and User Groups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 0ded58243f5a335237e50b9d9050574a574c511124780fbaa293a24f970fb776 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admin, Editor and Reader/Viewer roles, user groups and per-workspace invitations are documented." }, { "id": "nuwacom:nuwacom:agents-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/introduction-to-agents.md", "title": "Introduction to Agents", "locator": "Overview, benefits and use cases; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 a42a940724ec020394b430029797f1d4144ec79b59e2a2c0284f2b69cbe864e7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents are created using natural language and combine knowledge, skills and actions." }, { "id": "nuwacom:nuwacom:agent-extra-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/agent-advanced-features.md", "title": "Agent Advanced Features", "locator": "Categories, Pinning and Duplication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 4fdf01c48854376b733008376f848165970126d8def51de9ca37a4ac1626d7cd on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "A categorized agent library supports pinning and duplication with shared settings reset." }, { "id": "nuwacom:nuwacom:prompts-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/prompts.md", "title": "Prompts", "locator": "Availability note, library and creation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1020b25da4f98f7cdf6877f36fa81d5109887595d9d45bd9f807ca4fe18675c7 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Shared/custom prompt library is disabled by default and can be re-enabled by administrators." }, { "id": "chatgpt:oa-mcp-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12584461-connecting-custom-mcp-servers-in-chatgpt", "title": "Connecting custom MCP servers in ChatGPT", "locator": "Availability; current Plugins flow; plan roles; action permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Custom MCP is available on Business/Enterprise/Edu web; the current Plugins flow does not require Developer Mode, with admin publication and plan-specific creator controls." }, { "id": "nuwacom:nuwacom:workflows-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/workflows.md", "title": "Workflows", "locator": "Run Progress, triggers, human-in-the-loop and Export/Import; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 70f2eedb5aa17a1c576ad9f698d16e6d96be453d97c8b92bd538d66e825b5a32 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Chat-created visual workflows support schedules, forms, webhooks, app/internal triggers and manual approvals, with JSON export/import." }, { "id": "chatgpt:oa-search", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9237897-searching-the-web-with-chatgpt", "title": "Searching the web with ChatGPT", "locator": "Availability; sources; external providers; Chrome extension", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Search can send rewritten queries/general location to external providers and supplies cited results and an optional Chrome search extension." }, { "id": "chatgpt:oa-residency", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9903489-data-residency-and-inference-residency-for-chatgpt", "title": "Data residency and inference residency for ChatGPT", "locator": "Eligibility; storage/backups; GPU processing; exceptions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible Enterprise/Edu regional storage and optional same-region GPU inference exclude system data, global CPU processing and external integrations." }, { "id": "nuwacom:nuwacom:research-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/research.md", "title": "Research", "locator": "Source selection, results and follow-ups; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 92f870ac9b32ed3430df745a13cb8c62e6c2ea8a63e96ad4dcfbd91455aa4614 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Research produces structured results with traceable web/internal/app sources and follow-ups." }, { "id": "chatgpt:oa-business-faq", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "nuwacom:nuwacom:api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/introduction.md", "title": "API Introduction", "locator": "Available APIs, base URL and authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 028b11af1405e17fa0836292df06ec2d975633746bc564c7460fe25bfd0cefad on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI-compatible completion, agent and asset APIs use admin-managed scoped bearer tokens." }, { "id": "nuwacom:nuwacom:agent-api-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/admin/api/agents-overview.md", "title": "Agents API Overview", "locator": "Before you start and endpoints; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c9db742d173acf262c4ebf948fbdcfeb6326a6dc6830664a611f194cfc0378aa on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Agents API exposes custom draft/published configuration with space feature permissions." }, { "id": "nuwacom:nuwacom:analytics-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/analytics.md", "title": "Analytics", "locator": "Analytics areas, filters and Export; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 689838a1f756d9b1da2110e4877c578ebb681b31fca521871fd12c7ca3f0025b on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Aggregated adoption charts cover Chat/Agents/Workflows/API and export CSV." }, { "id": "nuwacom:nuwacom:asset-delete-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/api-reference/assets/delete-an-asset", "title": "Delete an asset - nuwacom Documentation", "locator": "DELETE /api/kb/assets/{spaceId}/{assetId}; operation description, authorization and204 response; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d3663c6297a16c46c54a7ae3e5bb720348d318b71525c4dd0a81233462d37eea on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The exact operation permanently deletes the stored file and derived embeddings, requires bearer authentication and checks space/asset delete permission; documented behavior was not tested." }, { "id": "chatgpt:oa-work", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001275-chatgpt-work-and-codex", "title": "ChatGPT Work and Codex", "locator": "Chat versus Work; models; availability; deliverables", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Work is the multi-step deliverable experience on eligible paid plans; cloud/local task execution and model access differ from regular Chat." }, { "id": "nuwacom:nuwacom:plans", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "nuwacom:nuwacom:mobile", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-21", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "chatgpt:oa-word", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Office add-in; admin approval; limitations; pricing", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The shared Office add-in embeds ChatGPT in Word, requires M365 administrator approval and uses the applicable model/token allowance." }, { "id": "nuwacom:nuwacom:emails-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/emails.md", "title": "Emails", "locator": "Connect Outlook or Gmail and Open/send; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 901ff75f74840baebe6e627e64a808f9f691e0bcf5e98508c28308d9cebbbd3a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Email drafts are edited in nuwacom then opened in Outlook/Gmail; connectors retrieve account context." }, { "id": "nuwacom:nuwacom:notetaker-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "chatgpt:oa-word-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001526-chatgpt-for-word", "title": "ChatGPT for Word", "locator": "Availability; writing; skills; plugin and history limitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The native Word add-in drafts/revises text, but plugins are unsupported and regular ChatGPT memory/skills/history do not carry over." }, { "id": "chatgpt:chatgpt:images-editing-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11084440-im", "title": "Images in ChatGPT", "locator": "Overview, Availability and Edit your image; public web-reader representation SHA256 44b31a6adea07ee1fbba7c7f8094c14b2d08b85d14db6ac37f0732f9ad291979", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The official guide documents editing uploaded or generated images. Images are available on all tiers; Images with thinking is currently Plus/Pro/Business, with Enterprise/Edu described as coming later." }, { "id": "chatgpt:oa-enterprise-models-r2-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-and-limits", "title": "ChatGPT Enterprise and Edu models and limits", "locator": "Enterprise Chat rollout; Work/Codex distinction; model picker; tools; public web-reader representation retrieved 2026-10-26, representation SHA256 da70d2c757d5cb302998f802acc290c8a1a4f26b86a8ab34ff9a83627f9ac7fd", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise Chat names GPT6 powered by Sol and Pro/Astra, while Work has separate model options and workspace/role controls." }, { "id": "chatgpt:oa-services-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue; public web-reader representation retrieved 2026-10-26, representation SHA256 0233863b855363cf290708260721bf7d470cd68b01718c219c441018b00e846e", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "nuwacom:nuwacom:terms", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/terms-of-service", "title": "Terms of Service | nuwacom.com", "locator": "Sections 2–4/7/9/10/13–15; page updated September9, general terms July9", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "General terms define German Enterprise versus Luxembourg counterparties, proprietary rights, sensitive-use restrictions and cancellation." }, { "id": "nuwacom:nuwacom:images-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/images.md", "title": "Images", "locator": "Reference images and Models; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 efd2ba852f1fe226c0eb4af9fc14e810c6c1b4a56cdc7da8ee7fbc94833ece7f on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Image generation/editing uses uploaded references and configurable Google model choices." }, { "id": "nuwacom:nuwacom:review-fix-image-model-access-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings: image-model access and named exceptions", "locator": "Models > Image Generation Model; Enabled Image Models; Model Access, lines 125–160; direct public GET HTTP200 2026-10-26, body SHA256 405bee8d1964a0a505a1732391db4ad97ecbf52ac10a07cea2c009ba50f31241", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Admins choose the image-generation default, enable image models and restrict enabled language or image models to selected users. The non-restrictable exception names the default workspace model and Auto Mode models; it does not explicitly name the default image model." }, { "id": "chatgpt:oa-voice", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001274-chatgpt-voice", "title": "ChatGPT Voice", "locator": "Business/Enterprise availability; limits; data controls", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Eligible workspaces have Voice, with Business seat-dependent allowances and separate Enterprise credit/token billing and audio retention." }, { "id": "chatgpt:chatgpt:mobile-read-aloud-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8142208-chatgpt-ios-and-android-app-faq", "title": "ChatGPT mobile response actions", "locator": "How do I select text or use response actions on Android?; public web-reader representation SHA256 5a659925d335100a37be401edb3f15327e8a679e3670bd3e945c97b20ca6ca4d", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Supported mobile response actions can include Read aloud; availability varies by message. This is distinct from a live Voice session and does not establish Swiss German recognition." }, { "id": "nuwacom:nuwacom:dpa-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/data-processing-agreement", "title": "Data Processing Agreement | nuwacom.com", "locator": "Sections3(3),9; Appendix1 meeting subsection; precedence clause", "sourceDate": "2026-09-09", "retrievedAt": "2026-10-21", "finding": "DPA allows customer-enabled temporary/permanent meeting audio/video retention, requires data deletion30days after end and backup deletion within90days, and restricts sensitive data in the meeting-processing subsection." }, { "id": "nuwacom:nuwacom:mobile-20261026", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/nuwacom-mobile-app", "title": "nuwacom app for iOS and Android: your workspace, mobile | nuwacom.com", "locator": "Feature list and downloads; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 c7d6af9f43b830e6aaaa6d502d1bb7de96409d87acf0f464e1b69e299c369e53 on 2026-10-26", "sourceDate": "2026-09-29", "retrievedAt": "2026-10-26", "finding": "iOS/Android apps launched September 29 with chat, company knowledge, agents, skills, projects and recording notes." }, { "id": "chatgpt:oa-analysis-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt", "title": "Data analysis with ChatGPT", "locator": "Python/Jupyter execution and chart types", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Data analysis documents code execution and static/interactive visualizations; Enterprise model inventory establishes the scoped plan entitlement." }, { "id": "nuwacom:nuwacom:projects-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/projects.md", "title": "Projects", "locator": "Overview, examples and sharing; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 04b1db486d0b43956f76f32029ed516bc8c46945fbb54c797aaa204dbfa3ed46 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Shared projects combine documents, chats, knowledge and guidelines with team collaboration." }, { "id": "chatgpt:oa-language", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8357869-how-to-change-your-language-setting-in-chatgpt", "title": "How to change your language setting in ChatGPT", "locator": "Browser/mobile language setting; supported list", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "ChatGPT documents German, French and Italian UI settings alongside other supported languages." }, { "id": "chatgpt:oa-trust", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://trust.openai.com/", "title": "OpenAI Trust Portal", "locator": "Compliance; documents; ChatGPT security features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The portal claims ISO and SOC coverage and lists reports, EKM, penetration testing and a VPAT, without establishing certificate validity in this pass." }, { "id": "chatgpt:oa-business-sso", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/11489188-setting-up-single-sign-on-sso-for-chatgpt-business", "title": "Setting up single sign-on for ChatGPT Business", "locator": "Supported protocols; plan limits; automatic account creation", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business supports SAML/OIDC and verified domains but standalone Business excludes SCIM and synchronized groups." }, { "id": "chatgpt:chatgpt:native-mfa-enforcement-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/7967234-managing-multi-factor-authentication-mfa", "title": "Managing multi-factor authentication", "locator": "Can admins enforce MFA for a workspace or organization?; public web-reader representation SHA256 c263aa5ec4b4533980634f9fc563829448056ddfb38d44108adfc1f2af92555e", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Individuals can configure MFA, but the guide explicitly says administrators cannot currently enforce MFA at the ChatGPT workspace or API organization level. Identity-provider policy is a separate control." }, { "id": "nuwacom:nuwacom:security-rev2", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/secure-ai-for-business", "title": "Secure AI for Business - Sovereign EU AI Infrastructure | nuwacom.com", "locator": "Hosting deployment thresholds; encryption; tenant separation; logging", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public security page distinguishes shared SaaS from dedicated1000+, customer cloud2000+ and on-premise4000+; it states AES256/TLS1.3 and audit export." }, { "id": "nuwacom:nuwacom:sso-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/sso-and-usersync.md", "title": "SSO & User Sync", "locator": "Availability, protocols, mapping, SCIM and role/group synchronization; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 2904e582e1fa03e4206829162035996fe11141398c08dee215177f3727d88ce6 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Self-service SAML/OIDC and SCIM are documented only for multi-tenant workspaces; single-tenant uses custom setup." }, { "id": "nuwacom:nuwacom:measures-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 d346bf7b4b71498368e7aa9339d996ec15b76dbc9b11dd5ae119a816434ad65a on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client." }, { "id": "chatgpt:oa-billing", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business", "title": "Managing billing and seats in ChatGPT Business", "locator": "Seat types; minimum; billing changes", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business lists USD 20/25 Standard and USD 100/125 Premium annual/monthly equivalents, at least two seats, and next-cycle reductions." }, { "id": "chatgpt:oa-members", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266401-managing-members-workspace-roles-and-seats-in-chatgpt-enterprise-and-edu", "title": "Managing members, workspace roles, and seats in ChatGPT Enterprise and Edu", "locator": "Built-in roles; seat types; invitations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu distinguish member, analytics viewer, admin and owner; Enterprise can delegate group management and assign seat types." }, { "id": "chatgpt:oa-leavers", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Enterprise/Edu versus Business; ownership reassignment", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Removal revokes access immediately, follows Enterprise retention policies, preserves Business data indefinitely, and reassigns projects/GPT ownership without exposing private conversations." }, { "id": "chatgpt:oa-services", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/services-agreement/", "title": "OpenAI Services Agreement", "locator": "Sections 3-7; 16.3; definitions of contracting party, governing laws and venue", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The business contract protects customer content, assigns output rights, limits service use and defines Irish contracting/law for EEA/Swiss customers." }, { "id": "chatgpt:chatgpt:enterprise-analytics-export-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/10875114-workspace-analytics-for-chatgpt-enterprise-and-edu", "title": "Workspace analytics for Enterprise and Edu", "locator": "Export a report by user, Export GPT or project usage, User surveys, Task insights; public web-reader representation SHA256 6aeca6e22f4c2c5cfa4d623934a911693c329ba68f2b3af43c1527c662a89bfb", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Enterprise/Edu supports CSV reports by user and GPT/project usage, with separate survey/benchmark exports. Task insights aggregate work categories and can be disabled; survey export identifiers depend on a setting. Ordinary user reports remain identifiable." }, { "id": "chatgpt:oa-business-faq-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business general FAQ", "locator": "Private chats; self-service export; roles", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members retain private histories by default and self-service workspace data export is unavailable; this does not define every conditional admin access route." }, { "id": "chatgpt:oa-business-privacy-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Admin visibility and usage analytics; collaboration; export", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Usage/spend analytics does not automatically grant private-chat transcript access; member self-export through Settings is unavailable." }, { "id": "chatgpt:oa-compliance-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu", "locator": "Eligibility; owner-granted content permissions; retention", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu Compliance Platform separates owner-granted conversation access from delegated log categories and documents30-day log availability." }, { "id": "chatgpt:oa-business-owner-export-r3", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8798634-managing-data-sharing-and-privacy-in-chatgpt-business", "title": "Managing data, sharing, and privacy in ChatGPT Business", "locator": "Can I export my data from a Business workspace? — member restriction and conditional owner export steps", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business members lack Settings self-export. Owners can export an individual member through the workspace Members menu when the option is available; bulk coverage, precise eligibility, format and completeness are unspecified." }, { "id": "chatgpt:oa-compliance", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/9261474-openai-compliance-platform-for-enterprise-and-edu-customers", "title": "OpenAI Compliance Platform for Enterprise and Edu customers", "locator": "Access; immutable logs; retention; migration; partner integrations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu compliance supports immutable event logs, state queries and SIEM/eDiscovery/DLP integrations, with a 30-day log access window." }, { "id": "nuwacom:nuwacom:settings-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/workspacesettings.md", "title": "Workspace settings", "locator": "Models, API Keys, Permissions, Connectors and AI Guardrails; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 f615dae10d38c17aa9ab09f3083792bc81d07affc271eb51e018ba5296a9369d", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Admin settings govern models, permissions, connector sharing, keys, usage, analytics and Privacy Mode." }, { "id": "nuwacom:nuwacom:pii-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/privacymode.md", "title": "Privacy Mode", "locator": "Availability, operation, configuration and activation; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation." }, { "id": "nuwacom:nuwacom:pii-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/privacymode.md", "title": "Privacy Mode", "locator": "Availability, operation, configuration and activation; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 28c6a3eb081d23679cc894436d549c44322c11143078b4e615bd25fb2cdb173e on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Privacy Mode reversibly masks personal information before model processing and supports enforced or user-optional activation." }, { "id": "chatgpt:oa-privacy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Security; service-specific human access; Business FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "OpenAI describes AES-256/TLS protections and limited authorized staff access, with plan-specific privacy and administrative visibility." }, { "id": "nuwacom:nuwacom:models-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aimodels.md", "title": "AI Models", "locator": "Auto Mode, model tables, image and video defaults; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 8348b4d2f90cd6f42ba6791de9f5521917f4dc5195f68153f9ec570f18bc04d3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The model table identifies providers, text/image/video models and EU/global regions." }, { "id": "nuwacom:nuwacom:measures-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/security/measures.md", "title": "Measures", "locator": "Cloud hosting, Client separation and Authentication; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 bbc08c87e57317052b5e516d4d6d2fca9cb4e45b7d2ec6ab2636bc316a6aab68", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Older-style measures table describes Azure EU, MFA, encryption and dedicated hardware per client." }, { "id": "nuwacom:nuwacom:enterprise-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/enterprise-terms-of-service", "title": "Enterprise Terms of Service | nuwacom.com", "locator": "Sections B–E and General provisions; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 3048ff6c8661c3739be68617f82270baab91ecfb19141780247fea50928c7e7d on 2026-10-26", "sourceDate": "2025-10-27", "retrievedAt": "2026-10-26", "finding": "Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting." }, { "id": "nuwacom:nuwacom:plans-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/plans.md", "title": "Plans", "locator": "Plans and Seats; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 6764f853a7547b067e9bde34f216df30cb1aa70c11d5ce5969a59f52b5a1e62d on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Two plans have three seat types, with same feature scope within a plan and quoted Enterprise from 20 users." }, { "id": "chatgpt:oa-subprocessors", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-21", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "chatgpt:oa-dpa", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-21", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "chatgpt:oa-managed-access-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20001067-data-access-for-your-managed-chatgpt-account", "title": "Data access for your managed ChatGPT account", "locator": "Conditional admin access; configuration; Enterprise sensitive permissions", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Managed-account administrators may access/export/retain/delete content where configuration and law allow; an Enterprise admin role alone does not grant sensitive compliance access." }, { "id": "chatgpt:oa-privacy-r2", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/enterprise-privacy/", "title": "Enterprise privacy at OpenAI", "locator": "Business FAQ: organizational access and retention; Enterprise FAQ", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "The privacy page describes Business administrator access/export/deletion and retention control broadly, without documenting a concrete Business export route or settings workflow." }, { "id": "chatgpt:oa-retention-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8983778-chat-and-file-retention-in-chatgpt", "title": "Chat and file retention in ChatGPT", "locator": "Chats; Library/project/GPT files; deletion; Enterprise backups", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Saved chats and files have separate deletion/policy rules, generally30-day backend deletion with legal/security exceptions and Enterprise backup caveats." }, { "id": "chatgpt:oa-leavers-r2", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8266418-data-retention-when-a-member-is-removed-from-a-workspace", "title": "Data retention when a member is removed from a workspace", "locator": "Plan-specific retention; ownership versus conversations", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Business leaver content remains indefinite while Enterprise/Edu follow configured retention; project/GPT ownership reassignment does not expose the former member's private conversations." }, { "id": "chatgpt:chatgpt:government-transparency-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/trust-and-transparency/", "title": "OpenAI trust and transparency", "locator": "Government requests for user data, Our policy link and semiannual reports; public web-reader representation SHA256 93bafff710834085a0d51dde71f2f1bd3bfe6e7dc86dcb4fd45cea5938355140", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public page links OpenAI’s Government User Data Request Policy and semiannual request/disclosure reports, currently including January–June 2026. Existence of a policy is distinct from immunity from government access." }, { "id": "chatgpt:oa-subprocessors-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/sub-processor-list/", "title": "OpenAI Sub-processor list", "locator": "Third-party processors; processing countries; notice subscription; public web-reader representation retrieved 2026-10-26, representation SHA256 a7d96e1cb585412fcc51ac92669fa0f3b2529082622dfe7f32298849b672f6da", "sourceDate": "2026-10-14", "retrievedAt": "2026-10-26", "finding": "The dated list names multiple cloud and service processors with product and country scope." }, { "id": "chatgpt:oa-dpa-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://openai.com/policies/data-processing-addendum/", "title": "OpenAI Data Processing Addendum", "locator": "Definitions; 2.9; 2.11; 4.1; public web-reader representation retrieved 2026-10-26, representation SHA256 11aa41f80669f6238d4e298e39f15fb7530b480effb79ea23111d8f9186adc55", "sourceDate": "2025-12-01", "retrievedAt": "2026-10-26", "finding": "The DPA covers EEA/Swiss data, subprocessor notifications/objections, international transfers and return/deletion at customer instruction." }, { "id": "nuwacom:nuwacom:trust", "productId": "nuwacom", "kind": "documented", "url": "https://trust.nuwacom.ai/", "title": "nuwacom Trust Center", "locator": "HTML metadata and client-only body", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public Vanta Trust Center identifies nuwacom but the retrieved HTML is a client-rendered shell, so no complete provider register or certificate was verified." }, { "id": "chatgpt:chatgpt:eu-ai-act-resources-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12141645-eu-ai-act-openai-resources-and-customer-guidance", "title": "EU AI Act resources and customer guidance", "locator": "OpenAI approach, prohibited practices, governance/provenance resources and model-documentation contact route; public web-reader representation SHA256 cfd90ddfaf879898942c3866d9e555258e38f6268652c64ded7a2d714c1552ed", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "OpenAI publishes a customer AI Act resource page linking its governance framework, Codes of Practice approach and provenance guidance. A dedicated form is available for relevant model-documentation requests; no request was made and no product compliance verdict is inferred." }, { "id": "nuwacom:nuwacom:enterprise", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/en/enterprise-terms-of-service", "title": "Enterprise Terms of Service | nuwacom.com", "locator": "Sections B–E and General provisions", "sourceDate": "2025-10-27", "retrievedAt": "2026-10-21", "finding": "Enterprise terms specify support/SLA credits and customer-operated Self-Managed Hosting." }, { "id": "nuwacom:nuwacom:webinars", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/webinars", "title": "nuwacom Webinars | nuwacom.com", "locator": "Previous webinars", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Official webinar archive includes German recordings about skills, MCP, apps and the EU AI Act." }, { "id": "nuwacom:nuwacom:ai-act", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/en/resources/blog/ai-act-is-becoming-reality", "title": "The EU AI Act Becomes Reality: What Businesses Must Do Now to Stay Compliant | nuwacom Blog | nuwacom.com", "locator": "Article and glossary", "sourceDate": "2026-06-15", "retrievedAt": "2026-10-21", "finding": "Vendor provides public AI Act deployment/governance guidance; it is not a product conformity assessment." }, { "id": "nuwacom:nuwacom:secrecy-announcement", "productId": "nuwacom", "kind": "vendor-claimed", "url": "https://nuwacom.com/de/ressourcen/blog/nuwacom-erfuellt-203-stgb-dora-compliance-regulierte-branchen", "title": "nuwacom §203 professional-secrecy agreement", "locator": "Eine Zusatzvereinbarung für Berufsgeheimnisträger", "sourceDate": "2026-06-19", "retrievedAt": "2026-10-21", "finding": "June19 announcement says a professional-secrecy supplementary agreement is available via Trust Center,separate from ordinary GDPR DPA." }, { "id": "chatgpt:oa-ekm", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/20000943", "title": "OpenAI Enterprise Key Management Overview", "locator": "Eligibility; external KMS; unsupported features", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "EKM for eligible Enterprise/Edu workspaces uses customer-controlled AWS/GCP/Azure master keys with an account representative." }, { "id": "chatgpt:oa-ip", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/12111596-ip-allowlisting-for-chatgpt", "title": "IP allowlisting for ChatGPT", "locator": "Eligibility; enforcement; Compliance API", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Enterprise/Edu IP policies block user requests outside allowed addresses and use a separate Compliance API allowlist." }, { "id": "chatgpt:fx-20261020", "productId": "chatgpt", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB euro reference historical rates", "locator": "Cube time=2026-10-20; USD and CHF", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "Directly retrieved ECB XML gives EUR 1 = USD 1.1215 = CHF 0.9237." }, { "id": "nuwacom:nuwacom:ecb-fx", "productId": "nuwacom", "kind": "documented", "url": "https://www.ecb.europa.eu/stats/eurofxref/eurofxref-hist.xml", "title": "ECB historical euro reference rates, 20 October 2026", "locator": "Cube time=2026-10-20, USD and CHF currency entries", "sourceDate": "2026-10-20", "retrievedAt": "2026-10-21", "finding": "ECB2026-10-20 reference rates:EUR1=USD1.1215=CHF0.9237, implying USD1=EUR0.89166206." }, { "id": "nuwacom:nuwacom:rules-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/usage-rules.md", "title": "Usage Rules", "locator": "Included usage and limit behavior; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 eee127131ed311135910bacc727ef9102ff3155d82ab64dac0f11f1ab08ac0e3", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "At usage limits interactive chats fall back to Instant while workflows, API and chatbots pause without automatic charges." }, { "id": "nuwacom:nuwacom:usage-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/ai-usage.md", "title": "AI Usage", "locator": "Seat types, Additional AI Usage and usage limits; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 18ed9eca4883669d559f7d55fad141516df8015cf88219fd68ea0a03b78bf7af", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Standard/Premium/Power provide 1x/2x/5x relative usage plus optional centrally allocated usage." }, { "id": "nuwacom:nuwacom:notetaker-rev2", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/product/notetaker.md", "title": "Notetaker", "locator": "Supported Platforms, consent, summary, security and FAQ; canonical Markdown retrieved HTTP200 with Python requests on2026-10-21; body SHA256 444a074f84b2df8b4a5a34e45c9c3ce64431e84745a886d10e3a32acf63732fc", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Meeting guest bot transcribes Teams/Meet/Zoom/Webex with calendar/link joins, consent and EU processing." }, { "id": "chatgpt:chatgpt:german-office-20261026", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://openai.com/index/openai-deutschland/", "title": "OpenAI Deutschland office announcement", "locator": "May 22, 2025 opening announcement and local team scope; public web-reader representation SHA256 d04d9029dd9c337a37c2ae21ffabb048a7cc4f11159ddabc87d20fe082137d5f", "sourceDate": "2025-05-22", "retrievedAt": "2026-10-26", "finding": "The dated first-party announcement states that OpenAI opened its first German office in Munich with a local team. It does not specify guaranteed DE/FR/IT support, a Swiss entity or contract-specific SLA." }, { "id": "chatgpt:oa-business-faq-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "ChatGPT Business: General FAQ", "locator": "Prices; seat cap; export; privacy; public web-reader representation retrieved 2026-10-26, representation SHA256 ffd176f38adcc4e1658f36e899249404fb7036503d3f42d042bfca83f10b0d50", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The FAQ lists current seat prices, a 200-paid-seat cap for new subscriptions since August 24 2026, and unavailable self-service Business export." }, { "id": "chatgpt:oa-status-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://status.openai.com/", "title": "OpenAI Status", "locator": "System components and incident updates; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 1f749d023fe07ab5992f9b3666fbcb15a5578978c14ddda682cf228310aac396 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "The public status page separates ChatGPT, Work, compliance, search, uploads, voice and app components and links incident updates." }, { "id": "chatgpt:chatgpt:review-fix-support-channel-20261026", "productId": "chatgpt", "kind": "documented", "url": "https://help.openai.com/en/articles/8542115-chatgpt-business-general-faq", "title": "Business FAQ: credit-usage support route", "locator": "Does zero workspace credit usage mean no one has used ChatGPT or Codex?; public web-reader representation retrieved 2026-10-26, SHA256 6f1e8ec919c352fec861fb80ad95bbf94efd6f1c73199357b5f01ff3d43d62f3", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "For workspace credit-usage discrepancies, the Business FAQ directs users to OpenAI Support. It does not itself establish a general Enterprise account-team support entitlement." }, { "id": "nuwacom:nuwacom:status", "productId": "nuwacom", "kind": "documented", "url": "https://status.nuwacom.ai/", "title": "nuwacom platform Status", "locator": "Components and past incidents", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Public status history separates standard/Germany applications and components." }, { "id": "nuwacom:nuwacom:imprint", "productId": "nuwacom", "kind": "documented", "url": "https://nuwacom.com/de/impressum", "title": "imprint", "locator": "Company and legal information", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Imprint identifies the Koblenz and Luxembourg nuwacom entities." }, { "id": "chatgpt:oa-academy", "productId": "chatgpt", "kind": "vendor-claimed", "url": "https://academy.openai.com/", "title": "OpenAI Academy", "locator": "Learning paths; live and on-demand events", "sourceDate": null, "retrievedAt": "2026-10-21", "finding": "Academy offers worker, builder and adoption-leader learning resources with public events." }, { "id": "nuwacom:nuwacom:playbook-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutplaybook.md", "title": "Rollout Playbook", "locator": "Phases1–5; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 138e1abda4b5fc20be5c5ede39a2b4cd19ae4ccb60e2ce202afc71fd41f8f004 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Rollout playbook describes kickoffs, train-the-trainer, library seeding and long-term adoption." }, { "id": "nuwacom:nuwacom:rollout-20261026", "productId": "nuwacom", "kind": "documented", "url": "https://docs.nuwacom.ai/en/aiadoption/rolloutsetup.md", "title": "Rollout Setup", "locator": "AI responsibility, Champions and Training; retrieved without credentials with Python3 requests, HTTP 200, body SHA256 10c0b60b05661e9474a1e212bcbd412dd12c6c391a8990c79e42d455572ad4b9 on 2026-10-26", "sourceDate": null, "retrievedAt": "2026-10-26", "finding": "Public adoption guide recommends AI owners, department champions and role-based enablement." } ] }